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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 226

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S
swathi paluri
from Coimbatore, Tamil Nadu
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cancelled transaction amount not refunded

Address:Hyderabad, Telangana, 500039
Website:www.swiggy.com

I have ordered food worth rs.485 from burger king on 31st october, 2018. I have payed the amount through netbanking from state bank of india. The payment transaction was cancelled due to some issue by the swiggy. The money was debited from my account. When i called up swiggy regarding this issue he ensured that the debited money would be refunded within 4 days. Till now there is no refunded money reflected in my account. I have received a...
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P
P.agrawal
from Pune, Maharashtra
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received chicken being a agrawal from this restaurant.

Address:Nagpur, Maharashtra

I ordered on swiggy (Singh's restaurant dhantoli nagpur) veg sweet corn soup i received chicken sweet corn soup. I'm a agrawal i consume only veg. When i called the restaurant owner he used maa-bhen ki gaaliyaan n then said do what ever u can do. I stay in an marwardi hostel where chicken is not allowed. Strict action must b taken n compensation must b given by the owner....
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Address:Chennai, Tamil Nadu

I ordered food through swiggy app and made a payment through my sbi internet banking for INR 1417.00, on completion of payment got a message from SBI, reference no. IGAESFONN7 that payment is successful for ATOM Technologies and my SBI statement reflects the same.
Also i received the mail from swiggy saying "your order has been confirmed and will be delivered shortly"
Order No: [protected]
Restaurant: McDonald.
When...
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Indrajeet9508
from Mumbai, Maharashtra
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delivery boy lying

I had orderd pizza from smokin joe's kamothe at 5:25 after half hr i called delivery boy he said order is not ready it will take 10 -15 mins more ..after that i called smokin joe's they said ua order is ready 15 mins before...this how delivery boy lied..and finally i got pizza delivered at home after 1 hr and that wasn't fresh and no more hot ...i will viral all screenshots of tymings and my exprience on social sites ..very poor service from...
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D
Devansh Mittal
from Delhi, Delhi
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non supportive customer support of swiggy

Address:New Delhi, Delhi, 110026
Website:www.swiggy.com

I placed my order around 12.30 am and was very hungry and when when delivery boy called me to confirm address i confirmed and even helped him to make his way simpler faster but he just couldn't understand and find my home and i also shared my location on watsapp personally and gave him the best possible land mark but he still could then i asked for help from swiggy where mr syed said he is trying bit at last he said thw boy is at my location...
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A
Aryaditi
from Delhi, Delhi
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did not receive order

Address:New Delhi, Delhi, 110078

Me and my friend ordered 4 kulfis worth 96 inr from kulfi king last night from swiggy. 10 minutes after the order was placed and confirmed, we received a call from the delivery executive sumit that he will be around 15 minutes late. We said it was no problem, however, we never received this order. The order number was [protected]. Please look into the matter as soon as possible....
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A
ALKA PRADHAN
from Mavoor, Kerala
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food did not reach me..

Address:Hyderabad, Andhra Pradesh, 500001

I ordered from shree santosh dhaba, himayath nagar abids, i don't know what went wrong... The delivery boy did not pick up the phone, later did not exists even my money is not refunded... Order no-[protected] from the same dhaba. No of the boy-[protected].
Let me tell you wen some body is ordering at 10 at night, it means food is over in the hostel n nothing to eat around... U just made a hungry person wait that long for nothing......
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R
Ramaiah Gowda
from Hunsur, Karnataka
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refund not received

Address:560050

I have ordered via phone pay. Amount got deducted from my phone pay wallet, my transaction i'd is p1811042051346132238115. Order didn't confirmed and not got delivery.
And amount also not refunded, i tried to cl customer care but really they having wrost customer service am calling with my registered mobile number only but they will deny the call saying it's not registered
Number or its not correct, so there is no other option...
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A
amythp05
from Bengaluru, Karnataka
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refund of order id 24414794949

Address:560076
Website:Swiggy

The delivery person came to my building and by the time I received the order, Swiggy cancelled my order and charged my Is.75 for it. Why would I cancel an order if the person came to my door already.
They are not even responding back to me and just repeating the same thing. I order regularly from them and why would I cancel an order when it has reached my door.
They are duping their customers.like this. I will not using Swiggy...
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V
Vigneshwari S
from Chennai, Tamil Nadu
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swiggy order no. 24335178195

Address:Chennai, Tamil Nadu, 600061

This is not robin and not ordered any biriani. Kindly remove my mail id from swiggy database. Kindly don't send any useless mails like this. I also request you to impose penalty on robin who has unnecessarily given my mail id for his biriyani order.
I will book a consumer case against swiggy if i receive any unwanted mails like this. You can use the mobile number of the customer by generating otps instead of torturing other persons...
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N
Nayak18
from Mumbai, Maharashtra
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very poor no service

Address:Thane, Maharashtra, 400601

Order #[protected]
Invoice
Silly chilly
Khopat, thane west
Work
Rainbow building, mavli mandal marg, dhobi ali, charai, thane west, thane, maharashtra 400601, india
Order confirmed by restaurant. Delivery executive will be assigned shortly.
1 item
Chicken combo a x 1
180
Item total
180.00
Delivery charges
30.00
Bill total
Paid via amazonpaybr...
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N
Nayak18
from Mumbai, Maharashtra
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order given payment deducted devilry not given yet

Address:Thane, Maharashtra, 400601

Order #[protected]
Invoice
Silly chilly
Khopat, thane west
Dilevery address work
Rainbow building, mavli mandal marg, dhobi ali, charai, thane west, thane, maharashtra 400601, india
Order confirmed by restaurant. Delivery executive will be assigned shortly.
1 item
Chicken combo a x 1
180
Item total
180.00
Delivery charges
30.00
Bill totalbr...
+1 photos
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G
gaurav09_85
from Mumbai, Maharashtra
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incomplete order received no.24330202707

Address:Mumbai City, Maharashtra, 400013
Website:Swiggy

I ordered 1 butter chicken and 6 roties from hotel sigdi - byculla mumbai, order no. [protected] and full payment made through debit card
But when i opened it at home roties received less only 4
Who will be responsible for this kind of mistake
Sweegy should take up the issue with restaurant
It's not the amount i lose, but now we have to sleep half stomach full or else need to do some jugad...
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N
nidhikhanna1989
from Gurgaon, Haryana
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food not delivered and marked delivered. no refund given.

I ordered gianis icecream today for diwali party.
Firstly the address was picked up using google location. Then swiggy executive called regarding address clarification which i gave.
The order was delivered but was a wrong order. I ordered belgium chocolate icecream. And simple chocolate ice cream was given. I returned it then and there and then asked for replacement.

After that i waited for more than 1 hour outside...
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T
Tushar Chowdhary
from Delhi, Delhi
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regarding food packaging

Address:Lucknow, Uttar Pradesh, 226012

The food packaging from my last order was not upto the mark. The paperbag used for containing the food items got tored from the base and all my food was spilled on my way to my hostel which is merely 400m distance from my university's main gate. The packaging did not contain any official swiggy tape to seal the product so how do i know my food was already not tampered with. Please address my issue otherwise you would be losing a lot more...
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V
Veena Regidi
from Delhi, Delhi
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beverages not delivered

Address:530016
Website:swiggy

Hi,
I had ordered 2 biryanis and 2 lime sodas, the biryanis were delivered but the lime sodas though billed were not delivered. We tried contacting the delivery person but it was being disconnected. Please address the issue and send us the lime sodas. Pls call me before delivering to [protected]. I am from vizag.

Regards,

Veena

Thanks for choosing swiggy, veena! Here are your order details:br...
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D
dearkavi
from Bengaluru, Karnataka
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cheating person working in ur concern

Address:Chennai, Tamil Nadu, 600078

My friend working in swiggy at chennai mgr nagar division. I surety sign in his personnal loan. But now he is not honour personnal loan due.

He name: b. Abdul raguman
Mgr nagar chennai600078.

I plan complaint to police. We need some help from under salary deduction from him.

Any help
Thanking you.
Please consider my request.

[protected]@gmail.com...
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V
vrenzy5
from Mumbai, Maharashtra
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worst customer care and quality of food

Address:Mumbai City, Maharashtra, 410210

The past seven orders, every time i had to complain, orders were missing, switched or the quality was so bad i could not eat anything. The executives do not check whether they are picking up the right order, swiggy does not hold the restaurants up for quality, if we order something and they send something else, there is no action taken, executives take tips from us by extortion. Worst service ever since customer care does nothing and acts...
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S
SRohda
from Vadodara, Gujarat
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stale food from tadka punjab ka (diwalipura), vadodara

Address:Vadodara, Gujarat, 390007
Website:www.swiggy.com

On 11/1/2018, i ordered, (Order #[protected]) paneer butter masala x 1 & paneer bhurji x 1 from tadka punjab ka (Diwalipura). Few of my colleagues had had ordered food from the same restaurant in the past but this time the expereince is very bad. The food was stale and no one from the office cared to eat it. It was stinking stale.
So i complained about it to swiggy but never ever got any response from them except sorry.
Also,...
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A
Ani Kathuria
from Delhi, Delhi
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order cancellation

Address:201005

I just ordered my food 1 hour back from swiggy. They notified me that my order has been booked, but later on the site when d food was not delieverd at the estimated time, i went back to the site nad then it was mentioned that my order is cancelled.
If you guys cant make the order deliever atleast justt notify a person.
Worst site ever
I would not recommend this site to any of my nears....
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