Swiggy Complaints & Reviews

Being a regular customer on swiggy, i'm highly disappointed from them this time. When the delivery person called me for the address he said "tum log address vagairah toh kuch daalte nahi ho". When i asked him to check again, he said "haan dikha toh raha hai address"
I said "toh kyun bol rahe the?"
To which he replied "haan haan ab zaada aintho mat, samjhe na"
Very disappointed swiggy, please teach some ettiquetes to...

I called in to cancel my order within 5 mins of placing it... The guy girish who was assisting me on chat wanted to know the reason... After informing him that i changed my mind he did not cancel the order and made the guy wait in front of the restaurant for half an hour. Instead when i informed girish that it hasn’t been cancelled and the pick up guy is still waiting n repeatedly calling me over the phone girish was very rude and abusive....

Till now, i sent three mails to [protected]@swiggy.in; [protected]@swiggy.in and there is no response

I had ordered food on 22nd sept'18 for amount rs. 364/-. The amount got deducted from my sodexo account (Proof of deduction attached in mail) but, order didn't get placed /transaction failed and as on date the amount didn't get reversed

I called the same day to the customer care and the concerned rep. Confirmed the transaction...

I had ordered a veg biryani dish but got delivered the non veg biryani dish. Do please take the strict action against it.

The details are :
I ordered the food using swiggy app.
I ordered paneer dum biryani but what they delivered was egg dum biryani

When i talked to them they were not ready to listen my problem moreover when i talked to swiggy delivery person then he was ignoring the issue.br...

What was supposed to be a 29minute delivery, because of the delivery guy, became more than an hour. No response on the chat platform, except for fake sympathy. Order for the burger meal was placed at 9:38pm, did not reach till 10:40pm. The delivery guy happily went away a kilometre and half more than where the delivery location and lord knows what eggs he was hatching there till i called him. He said he'd be here in 5 minutes, but took him...

I have been struggling since a month to get my restaurant register with swiggy. I have shared everything on mail and received signature confirmation mail from them but after that, they are not replying. Followed up with them 100 of times but they are testing patience level.

Atleast i should be informed about the updates. And also they have not uploaded the contact number. All their numbers are not reaching....

I am sharing a feedback here as i find the swiggy delivery guys very ruthless on the road and have no regards to traffic rules at any given point of time.in order to deliver food to a customer, they cannot put their own and others' lives in danger. Changing lanes or turning right or left or u turn without indicating, driving on the wrong side, breaking red light and what not. I did not want to wait for an accident or incident to happen before...

I called cc to report bad quality food for order #[protected]. Ph - [protected].

I am happy with the delivery services. But when i got the food, i was highly disappointed so i thought of reporting the issue.

And mr. Adil who answered the call was an amazing service genius. Kindly find the details below-

1) he asked me not to order at night from swiggy as i told him, i had bad exp. With the food...

On 30 september, 2018, i ordered food from swiggy and the money got deducted from my bank account but the order was not confirmed from their side. My order no.#[protected]
I tried calling the customer care no. but there is no option for this kind of query to talk to the required person . There used to be a chat option in the app but now it has been replaced by call which no one receives.
I am completely unsatisfied with swiggy's...

My sister had ordered food on 03/10/2018 evening on coimbatore. After delivered the food, that delivery boy call continuesly and disturbing my sister. Now i want to raise a complaint against that delivery boy and i wish to take a severe action from your side or else i gonna file a police complaint against that boy and the consent (Swiggy) company coimbatore
That delivery man no:[protected]...

This incidence took place on sunday evening 30/09/18 when i wanted to place an order for dinner. I wanted to order from 'Taste of Hyderabad' restaurant located on Dhole patil road, Pune which was roughly 9kms from my residence (Satara road). I placed the order at 7:10 pm and paid through netbanking, for which the order got confirmed. Now here i was aware of the fact that delivery would be far so initially i checked foodpanda app who promptly...

I ordered a birthday cake from otik cake shop through swiggy in Noida. The same was delivered in broken condition. I stopped the DE after checking the same and talked to swiggys helpline. But I was told that the cake would not be replaced or returned.My whole birthday party was ruined and my money thrown down the drain.order id-[protected]. I spent about 500 rupees for that cake and the company refused for a refund. The maximum they said...

Food is not being delivered at the right address. If the address mentioned is 10th floor, the food should be delivered at the same address. The security just needs the delivery boy to show his driving license/any other govt id proof to allow him in. Most of the delivery boys end up mentioning that they are not carrying their driving licence or any other id. Most of them make this excuse just to save some time, forgetting that when we are...

Sir i have ordered food from swiggy order no#[protected] at bikaner restaurant noida sector 76 around 8:15 pm dated 30 september 2018. When i received the order and open it for having dinner it was smelling badly. I contactcted to the restaurant they refused that food was the wrost quality and said to contact swiggy for complaint about wrost food. I tried to make the contact to swiggy but i couldn't. Then i talked to delivery executive...

I haven't received my money back by the swiggy delivery boy named Amit awasthi in Lucknow from the shop urban dhaba. I paid 150 though the amount was 130, please make my money return or I won't prefer anymore in future.its seriously makes a very bad effect of your company that the delivery man takes away the money and the place where he reached to take food is also being not informed yet....

Hi Team,

Today i ordered Masala Dosa(Rs80) + 1-Plate Vada with Sambhar(Rs70) thru Swiggy @ Dwarka, New Delhi Restaurant thru Swiggy(Food Delivering Company). But i didn't received my Full Order i.e. Vada Item with Sambhar (worth Rs 70)was missing. And the delivery boy attitude was also very rude. His name is "Sanchit Srivastav" & his contact No is : +91-[protected].

Anyhow he just left my Vada Order @ the Restaurant...

I ordered subway roasted chicken salad through swiggy order:[protected]

Firstly my order was delayed, delivery time quoted is approx 40 mins (37 min on their portal) but my food was delivered in an hour. I was fine with that.

The quantity of salad is almost half of what i get from subway store.
Secondly it didnot have all veggies like olives, capsicum,.
Tomatoes were not fresh.
It had onions...

I was very tensed when my product of rs 275 got auto cancelled on 26/09/2018 and the money was not refunded to my bank account,
I emailed swiggy several number of times, i was very frustrated but then i got the number of swiggy executive who prioritised my case and i received the refund in next 24 hrs.
Then i saw there were many such people like me who are in search of their number.
To those guys i would request you...

My order id is [protected], i ordered a salad from california burrito, benniganahalli, Bangalore through swiggy and what i receieved instead is bbq paneer bowl and a cheesy tostada(which is bearing order id [protected]), when contacted customer care they said they cant replace nor refund.
date of incident : 28th sep 2018
time : 7.45 pm
i request a refund or replacement....

I had ordered on september 2018 the 19th at 9.10 and then cancelled it as by. Mistale i had set the date for tomorrow when i wanted the order to be done today

It's over a week and i still haven't received my refund.

I ordered a prawns ghee roast from tom's restaurant.

By mistake set the date for tomorrow's delivery when i was exploring.

Paid by debit card please initiate my refund....