Swiggy Complaints & Reviews

I order Veg Hyderabadi biryani (in the menu it shows a green dot), instead the restaurant sent me Chicken biryani. Since i am pure vegetarian, it is purely evil to deliver something wrong and then they cannot initiate a return. I complained about it but they did not give me any refund. This is fraud. I will make it sure that no one orders from swiggy....

Order has been confirmed at 01:25 PM but it was mentioned as ORDER RECEIVED till 02:30 PM. When i chat, there is no response and when i call customer care. He is saying that the transaction got failed and how arrogance he is. The amount will get refunded within 48 Hrs. And he did not feel that SWIGGY made a mistake. When the LIVE ORDER TRACKING system says ORDER CONFIRMED and i received message from my bank that the amount has been debited....

Delivery boy calling from other number and cancelling order late night, was waiting for order from last 1 hour so tried calling delivery person, he did not pick the call then then later got a call from other number that i am cancelling order as i am not coming and was abusing and also said 'ab ye khana mai kha lunga ap so jao'
Called back customer care then and there
Pathetic service...

Dear team,

Its very sad to tell you i am trying to add my restaurant from last one & half month but your team members are not interested in doing that i speak with ms. Grisha and mr mohit but every time they are telling me that we are buzz in something we will get back to you but till now no one called me back, and when i try to contact them they dont pick the phone or telling me i am on holiday or i am off sdo call me tomorrow....

I was served stale food by one of swiggy partners today 23 oct 2018 and despite of me reaching out to cust care and complaining they denied giving me a complaint number. They offered refund and asked me to exercise consumer rights.

I need the restaurant to be blacklisted and an apology from the restaurant owner and finally action against the manager...

Hi i order 2 items from swiggy. Subway tuna fish and tandoori chicken your swiggy order #[protected]. Items not received as requested. I made selection on faq and shared the items were missing also selected to talk to agent. Agent was irresponsible and didn't assisted well. He hung the phone on me. I have attached photos of items received and call recordings

Kunal tanpure
[protected]...

Delivery status is being getting spoilt. I had ordered mamledar misal from koperkhairne. Your person delivered after 70 minutes. Similar issue i had faced 15 days back too and at last had to cancel teh order. My mobile number is [protected], u can track from it. If this continues we may need to stop using ur services.in this competitive world you need to improvise lot on this...

I had ordered on 16.10.2018 at 4.00pm and swiggy had cancelled the delivery because of the delivery location after tha payment.

It's over a week and i still haven't received my refund. The amount that should be refunded is rs.1020. I had called the customer care and they said it wil be refunded but there is no sign of action.
Paid by debit card please initiate my refund.
I request for the refund....

The order was placed through swiggy. The delivery boy was mithileshkumar yadav.
I called up multiple times to help him to get the order to my place.
He even came close to my place.

I gave him proper landmark and details and have recorded the calls as well. But he used to go in some different direction only each time.
He then stopped answering the call and he just returned the order to the restaurant.br...

I am doing job in your company as a delivery executive. Why are you giving so less time to wait in the restaurant. Restaurant gives almost 30 to 40 minutes for preparing the food. You are doing our time waste. Give us the correct time. During this matter we face trouble with restaurant manager. We are doing profit for your company. But you are not seeing us....

Don't order from swiggy they are cheating with us. We have already given special instructions for make it jain and restaurants have no jain food but they started making food and we ask to cancel they have charged 50% of our money. Be careful guys.

In this fraud freezland restaurant is also involved because they could call us and inform that this item is not available in jain so what should we do but they start non jain food...

Have been struggling since a month to get my restaurant register with swiggy. I have shared everything on mail and received signature confirmation mail from them but after that, they are not replying. Followed up with them 100 of times but they are testing patience level.

Atleast i should be informed about the updates. And also they have not uploaded the contact number. All of the concern persons are making fool by taking other...

I orderd pizza from top pizza, first of all i did not recieve any call for confirmation, after that ot took almoat 1 hour to deliver it. When opened the box had one bite of pizza it was yuck. I had second bite of it i felt like vomiting. It was s. Elli g very badly ehen checked it was not cooked the dough was stale. Cheeze was also smelling very bad. It had become cold also. I felt like they delivered stored stale pizza staight from dust...

I hav ordered pizza of 203, my amount got debited but i didnt get my refund of 203 rs yet! Its been over 1month please help because i have calld many swiggy customer care nos they are not helping me they are sayn the amount gets auto refunded but its been 1month still not recieved my amount neither i am able to contact them i hv had a chat with them as well no body helps pls help me i need my money back😭😭😭...

This is the complain of all the people of our area that your delivery people are worst and so badly behaving people. Your man ask a person sitting in a car to come out and says him better learn how to drive or otherwise i will show u your aukat and than starts fighting with that driver and beats him. Says bad words to him. And also your driver said that better don’t challenge me otherwise i will beat you!!!. This happens many times in our...

Charged thrice for same order 13th oct...
Order # [protected] at 1 pm did not deliver, showing delivered at 2:13 pm.
Swiggy call centre told me to consider this order as cancelled, money to be refunded
I reordered same food order # [protected] at 2:19 pm
Another order # [protected] was created which is clearly a duplicate order and charged 2 times...

Late delivery by more than 3 hours still not delivered our food... Around 30 calls we make but no one responded our calls... Not delivery person... Oour order no. Is [protected]... Unorganized company it is.. Swiggy company aim is to deliver food to customer as per their request but in our case they fail to fulfil the same for which they are servicing. We will definitely advise
Our relatives and friends don't choose swiggy any more....

Hi guys,
Ordered food in swiggy and the order is also confirmed by the restaurant then i was waiting for the food but 1 hour passed but i didn't get the food then i called the delivery executive then he is telling me one of the items is not there, then i called siwggy customer care care for the same, then the executive requested for any other items in the same restruant so that he can place the order on behalf of me. Again after 15...

I ordered something from a restaurant called veg mantra today. At first there was no delivery executive assigned for almost 20 minutes. After 20 minutes there was this piece of # (Delivery boy) named "arun" was assigned. The delivery originally was going to take around 42 minutes and the time was more than that hence i called up the delivery boy and asked him that how long will he take and i think i did a mistake by saying that...

Swiggy has delivered a non veg burger instead of a veg burger! I need a refund for my order asap as such grave mistakes cannot be tolerated!! This is a vegetarian home and someone ended up eating a non veg burger in spite of being a vegetarian. I hope you/ mc donald’s understands the gravity of their mistakes!!! As a customer i’m outraged at how you can do this confusion between veg and non veg living in a country like india!!!
br...