Swiggy — irresponsible service and no post sales support | |||||
Order no:#[protected] I had placed an order from swiggy for 2 burgers combo pack from burger king which includes french fries and cold drink, however the french fries and cold drink. The french fries provided was not upto the mark and crunchy and fresh as it normally is and also the cold drink delivered was a very small can of 150 ml which was not even cold. I tried contacting swiggy for this later however got no assistance from them and like always there was a standard response from them we will share the feedback with the restaurant and avoid this is future. Am i paying swiggy for delivering sub standard food, is it not swiggy's responsibility to check the food they are delivering and assist the customer if any issues with the order. Was this information helpful? | |||||
 4 Comments | |||||
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Sir my name is Gaurav. I have not found my refund money. I complain your app and give this news all you tubers.
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I placed an order with 3 items, 1 of them was not delivered then they placed another "compensation" order when i complained and falsely marked it delivered within minutes. Now they say they will not take any complaint as it has been already compensated. This is not the first time it happened with swiggy.
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Ordered from dominos pizza at 3:30 pm and even after 30 minutes the order status was that it is being prepared. Called at the restaurant, no one is responding. Swiggy chat is also not responding.
Two orders [protected] and [protected] had items missing and wrong portion size for which I swiggy chat team said sorry and said they can just take the feedback and do nothing else.
I first order, I ordered a combo but had items missing and in the second I orderwd a 9" pizza but received a 7" .
I first order, I ordered a combo but had items missing and in the second I orderwd a 9" pizza but received a 7" .
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