Swiggy Complaints & Reviews

I have not yet received my refund of 103 rupees which were deducted on 24 feb 2019. The order failed and it was told that my money will be refunded. It has been 8 days since then. Bank is saying that my transaction was successfully processed and i have to contact the merchant for the refund to be initiated. Swiggy on the other hand is denying any payment. I just want to know when will my money be refunded?...

I ordered a waffles and milkshake from the restaurant belgian waffles. I received a food which has foul smell and i contacted swiggy regarding the same and they are speaking very rudely and money inr 581 is totally wasted in this case i need a proper solution from swiggy and i want swiggy to be banned for cheating customers and looting their money. I have a call record and all evidence that swiggy has denied for the resolution and spoke very...

Ordered 3 meal from bengali fun foods. Got one meal only but as per bill they have delivered for 2 meal. Gave a complaint for the same.. They have resend the remaining 2. But really get upset when i saw it was only one meal only. After that there was no response from your helpline. Without listening properly.. Even you didn't refund for 1 meal. Just started moving towards you from uber eats to you but your team gave a good option that uber...

Order no. - [protected]
I had ordered we see that you have placed an order for 5-5 in 1 zinger box, 2- pepsi, 1- large popcorn, 1 - 8 pc smoky grilled.

I got all the food in burnt condition and 2 pepsi and 5 pepsi can from zinger box were missing in it, when i contact swiggy customer care they said that they can't issue the refund as their system won't allow this, then i complained the same on their facebook page the...

Dear team,

I have ordered a prawns biryani 2 hours and order number is [protected], but i didn't receive it and add the delivery boy has switched off his phone and there is no update about the order and finally, when i called to customer care they simply cancelled my order and i dissatisfied with this type service.

Secondly, service is suggesting to reorder at midnight 12 or else sleep without food. So, i need...

His is with utter disappointment, i am writing this email with regards to the items missing for the order i have placed with order no [protected].

On 2nd march, around 20:52 hrs i have placed an order for veg biryani with an add on of gulab jamoon 2 pieces costing rs.60.00 and i have received the order number as [protected] and the amount charged for veg biryani along with 2 gulab jamoon pcs was rs. 250 and post coupon applied...

Today around 1 pm i ordered burgers from burger king dwarka, but somehow wrong order delivered at my address, i earlier called burger king they said there is a problem from swiggy, i searched swiggy customer care no on google but haven't find the same, after 15 min of search i got the number on top " as swiggy customer care number [protected].. The representative over their know my order no he confirmed my card number i confirmed the same...

Delivery boys of swiggy are working at bally hub they yet to received any salary from the month of december, 2018 to febeuary, 2019. The two in-charges of bally hub s. Das & a. Saha used obnoxious and filthy languages to the boys when they asked for their due salary even the two in-charges used the languages about the boy's family also. One of the officer mr a, k, jain assured once the boys for their due salary but all were false assurance...

I ordered food from swiggy app on 23/02 2019 and they missed some of the items and complained on same day. They replaced order for missed items, as unavailability of the items they cancelled the order and told me, amount will be refunded, but they have not issued any refund amount till date, when i communicated them dey are telling it is cash on delivery order.
So please resolve the issue asap.

Thanks,
Murali....

My restaurant is partner with swiggy, recently i changed the timings of the restaurant and had updated the same on the partner app but still many customer are able to place orders and later on the same get rejected and am being charged for the same, have tried everything with the local area managers, who barely answers call with the reason that are very busy acquiring new customers and hence have no time for existing clients, i am worried...

Wrong item delivered that too sub standard and replacement declined for swiggy order # [protected]

I had ordered chicken afgani tandoori along with butter roti however i received a normal chicken tandoori even though i paid for chicken afgani tandoori which i normally order and which is a bit different from normal tandoori and also cost slightly higher, so how can swiggy not ensure the proper item is delivered. Moreover the...

I invited some of my neighbours on dinner. I had order new manish eating point through swiggy totally veg food containing paneer chilly. Swiggy delivery boy anurag singh delivered me combo food chicken and 1 roti without any invoice. My family is totally veg. When my wife opened food item she got surprised. We (My self and my wife) were embarrassed in front of neighbours. I tried to call swiggy delivery boy but it was showing that i can only...

On the 1st of march 2019 i ordered via swiggy at around 12.14am from the spot restaurant in powai, mumbai, india. This food was pre paid via my visa debit card for an initial amount of 272 rupees. After a driver was assigned the order wait went from being 20 mins to around 38 mins which was shown via my notifications. As i visited the app again to check on the same a second driver was assigned and sent to the above mentioned restaurant. This...

I went to eat at a restaurant called the noodle theory in adyar. During the 30 minutes that i was there, 4 delivery boys picked up orders. Though the orders were given in a paper bag, the food inside was packed in single use plastic, plastic spoons and forks were given and the beverage was also in a plastic bottle.
The same thing happened in a place called agarwal catering, with the food being packed in thermocole containers inside...

Concern regarding Order No:#[protected] i ordered veg items but received non veg ..I informed immediately about it through chat voice ...for arranging return pickup immediately and provide me resolution but swiggy help team is irrisponsive ..I denied compensation and I want refund 301 +coupon in original source of payment lazypay ...so for my suggestion don't buy it from swiggy ...Order No:#[protected] ...I throw this food on dustbin because...

Order Id :
[protected]

My Name is Zubin and my business partner told me about swiggy . I
th Feb day before yesterday we ordered biryani and biryani alu . Date of order 27 th feb 2019. My colleague had faced troubles in the order thrice . and i faced it again .
1. the food was bad
2. i paid for biryani alu but didnt get it
3. there was very little absolute no biryani . it had majorly plain...

I had made a order on 19th feb with total charges 216 which i paid from my account, but the cancel from ur end and still the refund is not done i have been checking every day but the amt is not credited still, i have contact with the concerned person but they are saying it's been transfer means u are saying is that i can't understand my account statement which is ridiculous very disappointed 😡......

I ordered a strawberry cheese cake on swiggy but expired product was delivered. This is completely inappropriate and using online channel to sell stale products. This cake was sent to my niece and what could happen of at all she has ate it. It was not even cheese cake.
Description of the product is wrong too. But swiggy just apologize and don't refund my money. Is this a matter to waste money and they just earn money from innocents...

I have ordered a biryani from nakshatra grand restaurant via swiggy on 23-02-19. It had a cockroach in it and i complained it to swiggy. They have promised me to refund my amount through voucher which they did not. When i asked them again on 28-02-19 they say they cannot do anything about it now. Please take action on this people for providing such bad quality food and endangering my life with cockroaches....

Sir/madam,

I ordered food through swiggy delivery app on 25.01.2019 of order id: [protected] with my registered account of having phone no [protected] (Vinay).

Due to late transaction status through google pay upi (Transaction id:[protected] then l have opted for cash on delivery. The transaction shown as successful after i opted for cash on delivery.

Simultaneously, i had a conversation with...