Swiggy Complaints & Reviews

I have ordered food on swiggy on 13th March and I had to cancel it because they were not delivering it in the estimated time and the delivery executive asked me to cancel it...I canceled it...They are saying that refund is successful but I didn't get it...When I contacted them about the same issue again and again they are asking me to contact the bank...Which I did and the bank is responding with only one answer and that is no transaction...

Order number - [protected]
I have to say that swiggy is worst with customer relations. They gave me a useless food with a spilage and didn’t give me a refund and also not issue my report.
I want my refund and from now i will not use swiggy as they are poor and useless. I must prefer zonato or uber eats as they resolve their issues quickly...

Order no. #[protected] they are absolutely irresponsible, untrustworthy and unprofessional takes money in advance and leaves poor customer on mercy of there third class unruly delivery person who makes hundred of lame excuses to not to deliver the food troubling poor customer only to cancel order at last and customer stays hungery despite already paid for it and theres no customer support...

I placed a order on swiggy on 27 th march. But my suprise when i opened the packet i found one item "tea time puff" was missing. I contacted them immediately in chat but they neither willing to provide replacement order nor providing refund of rs 40 to my source account (Which is missing item price). I contacted swiggy several times but they are neither ready to replace or refund kindly do something. They are doing day light robbery. Here...

How can you mail this? I didn't get my food which i ordered. I got a call from your side that the package has been leaked so need to change and it takes 15-20 minute. I already pay for this.

What kind of service did you provide? Is this the way you provide services to your users? There is no option of mail and call. How can a customer communicate? I'd communicate via chat but there is no solution....

Order No: [protected]

The delivery valet sent for the order, misused the contact details and texted personally, which goes against swiggy's customer privacy policy. The texts sent were inappropriate enough for me to report. I've attached the screenshot of the conversation done in local language, Telugu.
It will be appreciated if appropriate action is taken against the mentioned valet and if it is ensured that this shouldn't...

Order no:#[protected]

I had placed an order from swiggy for 2 burgers combo pack from burger king which includes french fries and cold drink, however the french fries and cold drink. The french fries provided was not upto the mark and crunchy and fresh as it normally is and also the cold drink delivered was a very small can of 150 ml which was not even cold. I tried contacting swiggy for this later however got no assistance...

I have order 1 mutton Keema kalegi with rumali roti. And I got egg curry with rumali roti. And these people did it second time with me, the first time was just two day before. I don't know what kind of worst service they are providing. I just got my wrong order right now and I am totally frusted and angry. What should I do now. Really such a nonsense, nonsense and worst service.
Your Swiggy order no. #[protected] for Rs. 150 is expected...

I have ordered paneer biryani and provided instruction to get extra shervani and salad.. Delivery boy has not read the instructions and gave me only the box..Would have enjoyed the food with the shervani.. no salad has been brought at all... Request to read the instructions carefully before rushing to bring the food.. Food without the required side dishes become tasteless many times.....

On 25th march i order two 500ml shake from mongo and paid the rupees 410. But i'm really frasturated to receive the shake in 300ml bottle which is actually cheating me. I'm attaching the product photo which i received along with the bill for the same order.in the picture you can the 500ml bottle which i received last time and it will clearly show the difference...

I ordered for a gobi manchurian dry and i called the restaurant and told them to get me dry but they sent me gravy first and when i spoke to the restaurant they said i called a different branch of theirs that's why i got wrong product delivered and i had word with swiggy again and really ordered for a gobi manchurian dry but they sent me gravy again the 2nd time. I tried my best to have a conversation with swiggy but they are not letting...

I ordered a combo pack of 4 chicken lollipop and 6 crispy babycorn, but when my order arrived i got another combo as the former combo i ordered was not available at the moment. They dont even bother to let me know that they are delivering a totally different order which contained crispy babycorn and tai-pou. When i called them they said, that they are going to replace the tai-pou with a platter of dry chilli chicken and said just to pay the...

Respected sir
I am regular customer of swiggy two days back on 23/03/2019 i ordered and order number is
[protected] the deliver boy named anbarasan came for delivering
He told me he came on the location but i saw there was no one on the location so i went back to home as outside was too hot later after five minutes the delivery boy called and told why i didn't come i asked him to come to location once more and went to...

Order placed on 24th march, 2019 with an active restaurant on swiggy "malhotra zyeeka" new delhi. Products ordered were - veg-thali, veg fried rice and chilli paneer. Instead of chilli paneer they delivered some non-veg product to a completely vegetarian person. And restaurant was so casual that might b possible it would have happened due to too many orders with the restaurant.
And swiggy customer service was pathetic they closed...

Requested you to plz cancel my de id and refund the inventory cash. They told me that u have wait for 45 days to refund the cash into your account.so that i followed the procedure but the refund has not been deposited in my account till now.first time i visited in their office on 6th jan 2019, and then after 50 to 60 days to remind the complaint. I visited three times in their office in this respect but he didn't respond positively.
De...

I ordered food from swiggy on 21st march 2019. The food wasn't delivered and i kept waiting for 1.5 hours. I tried talking to their customer care executive but to no avail. They all refused to help me saying that the delivery of food is dominoes' responsibility and not theirs. I received a late night text from the delivery boy to call him, i called back and he told me he cannot deliver the food. I scolded him for not informing me on time,...

I recently ordered food via swiggy from a restaurant i used to order regularly. I ordered for a chicken biryani which was priced same as i regularly order.
When i recieved the order to my shock it was of half the quantity which i regularly order. When i called the restaurant he said he has received half chicken biryani order from swiggy while the pricing was that of full.
This clearly shows how swiggy is cheating its customers...

Swiggy is delivering in my area and not turning on my restaurant and doing no business with me. I visited office so many times but no response i'm loosing so much business and money. You people are getting food from 6km away and delivery in my area but not collecting in my area this is not at all the way of doing business. You people are feeding my money to other restaurants which are 3.5km far from my restaurant.
Restaurant name...

23/03/2019
Order no [protected]

i order from swiggy 8:30pm @but 3 hours back i do not get my order
And swiggy chat customer support force me to cancel your order.
This is totally swiggy mistake
Refound my full amount to my bank account and close your swiggy bcz swiggy is not capable.
Please dont download swiggy app. Its totally fraud.

Thanks
Amol...

The delivery personnel in Solapur, Maharashtra have a very rash driving. They do not wear helmet, even though it has to be made compulsory by Swiggy. They even wear headphones while driving and do not care about honking nor of other vehicles and drive as if the roads belongs y them. Other companies like McDonald's' delivery personnel follow the rules wear helmet and don't drive. I hope you will take strict action....