Swiggy Complaints & Reviews

On february 20, 2019 i have ordered food from piyo, madhapur, hyderabad. 2 mojitos with no gas and fully diluted and 1 cold coffee with melted ice cream half portion was delivered to me. I raised a complaint against this and asked for refund. They said they can't refund. This is not the first time they are doing this malpractice. Every time they deliver the order it will be either bad quality food or portion size issues. Despite of the complaints...

Delivery executive sangram kumar jena did not deliver a pre paid food parcel at 11 pm and blatantly lied about it resulting in unnecessary hassle. Operation head bbsr kept assuring but in vain. Even after 2 hours, food wasn't delivered, money hasn't been refunded. The timing inconvenience resulted in unavailability of ordering again because restaurants in bhubaneswar close about that time. This is the third time i'm facing this issue with...

I ordered food from swiggy
I used to use swiggy always but an order from a restaurant made me feel horrible
I ordered chicken biriyani but i received beef biriyani ans that too foul tasting food
Moreover delivery was very late.
Food packaging was stupid and delivery executive was unprofessional
This is such a disgrace to receive this kind of service from you
I am planning to post this as my WhatsApp...

They won't even be ready to give change for money
Every time they say no change we have to wait for them to get their change after that also we won't get 20 sometimes 30 rupees
Today I again was cheated for 20 rupees
I think WE HAVE TO STEAL OU...

Hello sir/madam I am adarsh Mishra from swiggy
I am delivery executive from prayagraj uttar Pradesh i worked since 3 months but today I went to haldiram bhujiawala restaurant take my order, order very delay I asked restaurant but he is abused me and tell me run away from here
I call to my fleet manager but my problem is not resolved and my order is unassigned and order amount is given 0
then I decided I resigned from...

I have spoken to every escalation team in swiggy and all they do is apologize and commit that they will give feedback which is not right. What would have happened if my kid would have got the food with glass? Will you still apologize? Im not taking this. I need to know what the restaurant has taken as an action or im taking this up all over social media and bring your level of customer service and concern to people safety from your food partners....

I placed an order with swiggy on 14.02.2019 for 488 rupees and made the payment with amazon pay (ie to specify that i paid in advance).

Now, since the restaurant did not have what i had ordered a representative called me from swiggy and asked me if i wanted to cancel the order as i did not want anything else. i accepted order cancellation and was told that the amount would be refunded in maximum 24 hours.
The HELP section...

I had ordered food as firstly the delivery of food was too late, while eating i was shocked while eating i found a piece of iron wire in my biryani... I want my money back and swiggy should be closed. The quality of food was below average. Its my request as to provide me back with my money... Worst food i have ever encountered with, needs improvement....

This is a dispute on an amount of rs 1408.00.

- order was placed on 11th feb 2019 @ 11.48 am
- order placed with payment option as upi ([protected]@oksbi)
- the upi was provided and the payment gateway got connected to the upi payment option
- have received the request for payment on my googlepay for an amount of rs. 1408.00 (Success payment to [protected]@icici)
- have honored the payment for [protected]@icici...

I had ordered via order#[protected] on monday 18th february at 10.30 pm from burger nest. The order comprising of an oreo shake and a butterscotch shake was cancelled by the company at 11.26 pm. This was done without my consent and even without contacting me. Along with the cancellation i was charged with an amount of rs 75 as cancellation fee.
This has been the poorest of service from the company. I demand that my money be returned...

Hello, i am complaining about the order no [protected]. delivery boy has told to swiggy that delivering address is 2 km from the location but i just want to clearify that the delivering address has been clearly mentioned in the swiggy app and previousally many ordered has been delivered on the same address. i spoke to swiggy customer care but everyone is saying address is wrong just want to know if address is wrong how can previous ordered...

How many of you have ordered from swiggy and felt as if they they're paying us for ordering from their website?

Well, i have felt this very very regularly. These call center executives speak as if they are paying us for placing the order from their website.in an instance, i had placed an order at 9:00 pm. The delivery executive was like 400-500 mts away. He started bothering me through his unending calls about the location...

I ordered my food at night which was delivered to me already very i tried calling the delivery boy where he was just answering me rudely when the food was delivered to me i asked the delivery boy to close the main gate where he started replying i am not the gatekeeper and started abusing and the condition of the food which was delivered was terible. Name of the delivery boy is milind t...

Our order #[protected] by ranjit dass was 2 hours late and he turned up with an opened package with incomplete food. When asked why is the food incomplete he said this is what you ordered except it wasn’t. One coke and one fries were missing. He told us to go and complain about it and then we will get refund instead of telling us what he was doing with half an order after turning up 2 hours late. It is shameful.’...

Order number : [protected]

I ordered lunch from swiggy today . Two parathas, paneer sabzi, dal khichdi and for desert choclate mousse. Firstly I did not get the mousse atall however i paid fore it . Not just that the food was cold completely and was very little in quantity . half the size of the container . I dont think it was worth the money .
This has happened second time within a week or so .
Last time they...

I ordered sweet jar combo from a restaurant for an address in shahibaug ahmedabad but due to the application error it coudnt be delivered and swiggy deducted cancellation charges wrongly when it was the mistake of swiggy itself. When approached the authorities told me that the app locked the wrong location using gps and the address written by me isnt of any use. Order no.[protected]...

I have ordered coffee from swiggy from cafe 13 ahmedabad. When i was to finish up my coffee i came to know that there is some unwanted thing available there and when i checked came to know that this was a bird feather
Order id from swiggy is
[protected]
Date. 16/02/2019

I am attaching image of that feather in my glass please help me out
Look into this matter seroiusly
Thanks...

I ordered food on 14.02.2019 7pm, i dint received any call or notification from delivery person about the delivery, 8clk when i checked in the order it is showing as delivered.. I checked outside no one came like that.. I checked in the order chat they said that it's been wrongly marked as delivered we will arrange to get u the food, i dint get later i asked for refund and they admitted to refund. Later 2days they are saying like food has...

I want my money back. Bad quality of food. I ordered 1100 total waste of money. But no one is responding to chat. Make sure that your executives are chatting with customer. And i want refund back for my previous order. Waste of money for my due to bad quality food. Finally i want refund for my previous order that’s what i am asking.
No one is responding for complaint from last night....

We are trying to get swiggy to notice the issues we are facing with the delivery team. All the delivery men come on 2 wheelers and are not equipped to carry pizza boxes and beverages. Their bags are too narrow for these and they all put the boxes vertically inside their bags or dangle on the handles. You can imagine the condition the food gets delivered to the end client. I am sure every restaurant owner is going through this problem. Can...