Swipe Telecom Complaints & Reviews

Dear sir/madam,

I'm Suraj Singh I am buying a phone of Swipe Virtue since may2016, In December the phone have a technical problem on 08/12/2016 I have summited my phone.
Which work order no. UP KHAN MC 549
Problem- TOUCH NOT WORKING
2. TOUCH-TOUCH SCREEN NOT WORKING.

I have complain in Conjumar form! Which refrance no. Is 178112.
So finally give my phone servicer sir
Thanks for reading this message!

Hello,
i purchased my phone on[protected] only four month back. first time network drop issue.
second month key paid not working.
than after battery dead.
within four month i kept this phone 5 times on customer care.two times generate work order also.
if within four month customer care changed all accessory-mother board, battery, disply but still problem is not clear .
now my phone is in pune center.now again they are telling it will take 15 days.
previous also i kept my phone on swipe customer care upto 1 month .
sir within 4 month i kept this phone two month on customer care.

Date of the incident[protected]
customer care number pune-[protected]
WORK ORDER NUMBER-KR-BAN-SSC-586
WORK ORDER NUMBER-KR-BAN-SSC-627

my information is given below

Thanks
Arpit jain (Banglore)
[protected], [protected]

Swipe Elite Plus (Midnight Blue, 16 GB)
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
VAT/TIN: [protected]
CST #: [protected]
[IMEI/Serial No: [protected],
[protected]

Had bought the above phone vide invoice dated 03rd jan, 2017 and received on 05th january, 2017.

There was a manufacturing defect in battery and phone, return request was rejected by shopclues.

Battery given on 07-08th january, 2017 to your service center received on 27th jan, 2017 and handset given on same day, which after speaking to your customer care it is expected to be done by february end.

Owing to no use since bought, you are requested to change the handset or refund my money as 2-3 months is a long time and i cant wait for this inconvenience caused by you.

I brought a new mobile phone from flipcart but two and three days after moblie phone heat as well as bettary go to dead and i compaint to filpcart and no respone get from filpcart regarding this problems. My problems resolve until.
Swipe and flipcart trated me badly regarding this problems. Please resolve this problem and take the effective action towards this problem. I highly oblied to you if you resolve your problems.After two and three days i take my actions towards this problem. It is legal action.
Any quries please call on given below number:-

mobile number :- [protected]
emailid : - [protected]@gmail. Com
client name :- saurav singh

I bought SWIPE ELITE 2 Mobile. This mobile has battery problem. With in one year mobile battery will damage and you will have charging complaint. If you go to Customer Service Center they will tell give your mobile and collect it after 15days. We didn't have spare parts you have wait for one month after paying amount for the particular spares. That spares cost is very high when compared to other mobiles spares. I refer go to other mobiles except swipe company mobiles because of poor customer service.

I submit my swipe strike 4g volte tablet his service center dutta enterprises, jammu for solve hanging problem at 6th feb 17 but till 17 th feb my tablet hanging problem not solve by company. When i submit tablet it is already warranty period. I already contact many time company help line number [protected] but no response. Please solve my tablet problem earlier and send by him. Invoice copy and service centre receipt copt attached.
Tablet - swipe strike 4g volte tablet
Imei no. [protected]
Date of purchase - 22/11/2016

The loud speaker of my phone is not working. It is only about 2month old. What am I doing??
I cannot hear anything. For this reason I cannot respond any incomeing call... I have already missed some calls. How ever The phone is on general mode.
Audio songs, musics of videos are also have not reached..!
So I am in a great problem. Please take my request!
How I escape from this problem?

First of all, i made a huge mistake by purachased your product.
secondly, if you really not put any interest about service of my phone...then please tell me...but don't make me wait for a decade or more to bring my mobile back after service..(which u even don't know, when that possible).
.
So my sincere request plz plz...look after whether my mobile servicable or not. But plz don't tell any nonsense kind of thing that thae specific mobile part is not available...i[censored] can't then don't sell your product online or offline.
It's very DISGRACE...

Thanking You...

I want to know where in delhi and other metros micromax has one showroom atleast for the customers to go in and see the product irrespective from where they buy the device. At least they can go and see the device. I want to buy one micromax tablet but wants to take demo. i live in rohini delhi so i want a near showroom where i can see all the tablets check features and then buy. do you have showroom in rohini, delhi? it is not possible to buy tablets, phones by seeing just pictures and features in internet whether it amazon, snapdeal, flipcart, ebay. They should put customer complaint number on top of their website which is not there. This is very bad practice. If any device faulty or what they wanted did not get then where to complaint? so i want to see the device, check it and then buy..you must have company showroom in 4 corners of the metros for the customers to come and see the product. this will enhance sale..market is get more and more competitive because of very high price of these android devices. Millions of these android devices which have whooping prices in thousands gets damaged, irreparable making customers angry, disgrunted, irritated. These android device one small fault and becomes not repairable and your whole money goes in drain in just one to two years. so customers are highly selective not letting the market to grow. Their is no way a customer can upgrade or downgrade an android device. Any wrong method used and the whole device get dead. I dont know why google has made like this. You cannot upgrade or downgrade a device. If you do chances of the device getting dead is very high. Customer wants features of their choice so they try all methods to get them and the set becomes dead whereas this problem is not their with windows. I can install any windows in my tablet phone laptop. i have done this thousands of times and enjoyed it. my laptop is running past 10 years perfectly o.k. i downgrade upgrade and do everything nothing happens..

I bought swipe elite plus in jun 2016. After 5 months use its app started hanging and then on one day in December it could not boot. then i submitted phone to service centre with job ID- GJ-SUT-SNS-1288. after 17 days device came to me after repair. i used it for 10 days but in these days it again started showing the same problem. again in january 2017 it could not reboot. i showed to service centre and again they have send for repair against job no- GJ-SUT-SNS-1355.

I am very dissatisfied as swipe has sold me a faulty device. there is some issue in hardware. Please help. i am going to file a case in consumer court for cheating customer by giving defective product.

I need replacement.

I am purchased a swipe tab on Oct 2016, The tab display got dimmed and grey lines come on the screen in a one-month o[censored]sage. Dec 2016 I approached service centre, they informed me that two week time required. After 3 weeks I called service centre they said that 'Parts not available' after one week I called customer care of swipe they don, t have any idea when the parts available. My tab now in RIP(Rest in peace) mode.

Job sheet no. 1688
Reg. mob. no. [protected]
D. o. d.[protected]at chandigarh)
From 3months ago are you unable to resolve phone's problem. contact me daily for positive response. how much time is required to you for repairing mobile phone. shame n very shame on your response specially for your company boss. may be he is also belong to dirty team also.

Hello sir mera order no[protected] hai mane ek mobile online magwaya tha payment net banking se ki hai mere address pe product nahi pouncha lekin dotzot courier new use Jalandhar me delivered kr diya mere phone me about product complete ka status show ho raha hai lekin product mere pass nahi pouncha mane customers support services bat ki lekin koi response nahi aya pls help me

I purchased the swipe elite max handset three days before and I can't able to operate cameras with its fingerprint magnet.I tried to get the customer care number various ways .but like every other Indian companies it's either rings so-called beep...beep...or saying incorrect number.

Kindly clarify my doubts
1)In swipe elite max is it possible to operate cameras with finger print censors?
2)what is your 24* 7 customer, if any?

Mobile handset : swipe elite.
The battery and touch screen starting giving problems during the warranty period itself. Gave the at the vashi swipe service centre. (Om sai telecom)

Work order no. Mum-vas-ost-4492
Date : 25 oct, 2016

It is 2 months and the phone is still not repaired.
I called up the swipe service centre several times, everytime they say that parts are not available.

Desirable resolution : if the company cannot repair my handset within 2 months, it should immediately arrange for a replacement.

SWIPE ELITE MOBILE---BATTERY DAMAGED.

I have purchased SWIPE ELITE MOBILE through flipkart. Within 5months[protected] the BATTERY SWELLED, didn't charging. i am from puttur, chittoor(dt), AP-517583. There is no nearest service centers. already 2days back discuss in flipkart service center, there is no response.. in flipkart. prasent WARRANTY IS THERE, I want replace my BATTERY immediately . So please kindly resolve my complaint urgently.

I have handed over my phone to service centre as that is suddenly stopped working. My work order no is KAR-MYS-RCS-272. I am following up almost every alternate date but they where telling that waiting for motherboard from company.Please resolve my issue at Earl iest.This product was purchased during Dewali sale on Flipkart.I have purchased this phone to get Jio.Now that this phone is at service centre, I am unable to use Jio sim .I prefferd this brand thinking it is Indian.

I bought elite plus mobileb in the month of June and faced touch screen issue and approached the service center they told the display was damaged, and asked me to pay 2300 for chanching the same. I payed the same after few days the center found closed . when I approached the customer care after repeated followup they told the mobile is in testing department. I have been following my mobile for more than 3 months, there is no response . they are cheating the Indian customer in the name of make in India. Can any one suggest the best way to bane their product.

I purchased swipe elite 2 mobile in Jan 2016 but after use of 3 month battery swelled up and I registered a complaint in service centre where initially there response was it is not under warranty but later got ready to provide me new battery which i got after wait of almost a month and could lasted for another 3 month now battery was not under warranty and I have repeatedly request for battery which is unavailable at any service centre. ...I am urging to all swipe elite 2 customers please be unite and complain against company in consumer forum for cheating customers as company has used a faulty battery in its mobile. When other companies can call back their products then why not swipe should provide battery to all its customers.

I purchase mobile swipe elite 1-2-2016, last months create many problems in phone device, i call service cantre meerut, ghaziabad, dehdradun, haldwani but spoken center owner is suspend the service of company, last go to noida service center and handover device received complain no./ date : UP-NOD-PMP-608 // date[protected] commit to device ok after 15-20 days. i am continuous follow in service center or company help line no. available in company. already awaited your revert but no revert your side, clear my device how to long time repair. warranty lapse.

Regards
PARVEZ AHMAD
[protected]
EMAIL ID: [protected]@gmail.com