Symphony Limited Complaints & Reviews

I have bought cooler model symphony diet 35t. Defective product was sold to me as its water pump is not working. I have made complaint on company number, dealer several times. Even i made requested for a demo. When i operated the cooler its water pumping function was not working properly.

I am astonished on the style of working of such a reputed company. I am making complaints since 27.04.2019 (Date of purchase) and there...

Dear sir, i have bought a new symphony air cooler model diet 50 t on 26/04/2019. Any defects in the product has to be repaired by the company service engineer. Its water pump is not working from first day of purchase. Hence i have raised service request in the company website vide reference number pa[protected]. After that i have call several time to company customer care but did not get any resolution. As per company policy product is under...

Order id:[protected]
Sold by:
Emtex engineering pvt. Ltd.
Khasra no. 184, village budhpur
Bijapur, badli,
State code : 07
Gstin: 07aacce8463g1zj
Pan no. Aacce8463g

I am very much disappointed with the product performance. The purpose of the cooler is to deliver cooled air, but the product is not delivering cooled air. Also the flow of air is absent. It's a wrong design product....

Bought symphony air cooler diet 50 i
In three years the motor n blower got rusted
Athorised service centre tech visited n could not replace the motor tried even hitting with the hammer spent almost one hour but could not change the parts
Given to understand by the tech that diet model has not been successful i have spent almost rs 9500/ very disappointed
Kindly look into the matter n get it repaired by sending...

Dear sir, i have bought a new symphony air cooler model diet 50 i from their dealer m/s nipurn engineering pvt. Ltd vide invoice no. 16126 dt. 30/03/2019 which was delivered on 04/04/2019. Any defects in the product has to be repaired by the company service engineer. On 15/04/2019 it was suddenly stopped working. Hence i have raised service request in the company website vide reference number bl[protected] dt.15/04/2019. After that i have...

Dear Team

As i put the complain for repairing the cooler of symphony diet which i was taken 1.5 year back.
Basically problem was fan was not working today 04-may-2019 the technician was came and checked the cooler saying to change the hole pump cost was(2190/-)but i seen own pump was working only bush was damaged he said that company was not providing the small part so that u have to change hole pump only.
Even...

My name is manish jagdish dhodi bought symphony hicool 45t cooler only 1 month has passed and thrice the complaint is been raised and everytime it stops cooling.. Now i want my money back and take back your cooler. I am thinking i wasted the money on the product which is the worst product i got.. As everytime it stops cooling.. Engineer who came for repairing had replaced motor which sucks water for cooling.. Still the problem persist.? I...

I am continuously trying to register newly bought touch35 air cooler for warranty but company website on registering and saving displays error that data was not saved and try again.
I even tried to register through sms also but delivery to the mentioned phone number [protected] fails each time.
Does anyone is able to register any symphony product for warranty....

I bought symphony 20 litres coolers, first day water was dripping out. Then technician came and kept cardboard peice. But the cooler works exactly like fan but not cooler, it doesn't give 10 Percent cooling . I complained many times. But they say it is perfect. Please don't buy symphony cooler they don't work properly. Or may be I got defect piece which they are not bothered....

I had lodged a complaint regarding repairing of my symphony cooler on date 24.04.2019, till date no action has been taken regarding my complaint.
I have been trying to knock each & every door i could to inform the symphony care center at the city as well as customer care, but none have been responsive.
Symphony care center at ambikapur gave me contact details of the mechanic but he has been very stubborn and non responsive...

I have purchesd this cooler before 11 month ago. We have facing so many problems form product side during this period like moter and water pump not functioning properly and they got worse twice. Service providers never come in time and they do not even work well. I request you that the company give me a new cooler instead of this cooler Or, give me my money back.
Thanks....

Hi
I raised a complaint bn[protected] to symphony service center 9 days ago. From last 5days continuesly taking followup of my complaint but no use. Till now no technician visited to repair my cooler. Worst service ever.
Rather there are sharing different numbers [protected] - badavan & [protected] to take me directly followup on this and those guys are not at all answering my call.
Br//
Subbarao sanka...

I purchased a cooler symphony touch 35 just 2 days back on 15 apr 2019 fro atul electronics mulund the cooler was installed but it not giving cool air at all. Called the dealer he filed a complaint. He technician came and told every thing is ok and the cooler performs like this only as a fan. I told no one is stupid to pay 9000 for a fan. I registered complaint at symphony customer care and ther are not ready to listen, they are just saying...

I purchased symphony diet 12t cooler in mar'19. Currently the water pump seems to be not working. I logged the complaint cn[protected] and waited for response but didn’t get any.

When i didn't get any response, i tried to reach them multiple times, they would inform me that it would be resolved the same day but nobody would turn up. I have been getting same response from them for the past week.

My first ever...

I have purchased symphony 41kaizen air cooler. This entirely different from its looks within aday i realised that symphony is selling such worst products it's nothing less than sterling money from people's money. It's very small than in the picture. Such aworst product. Idont have words to describe. I have paid 8100 for my bank but for what i don't know. Symphony is making a joke of its customers. I have purchased it through flipkart. From...

On 4 april 2019 i have preceded symphony deit50l.
In this week it's not cooling fast and soomoth
Please give feedback as early as possible
Kindly i request solve my problem.
सिंफनी कूलर हे जग विख्यात आहे त्या मुळे घेतलं घरचे लय ओरडले हे कोणत्या कंपनीच आहे बदलून डेजर...

Hi,

I bought new air cooler from bea, tatabad, coimbatore branch.
Purchase date : 10.04.2019
Purchaser name : dhilipkumar v

Air cooler is not working now.

I called to bea service center and they told that will send service guys.

How come a new products is not working.

I lost confidence with symphony products.

I would like to get this product...

I had purchased symphony ice cube 17i 18 months back and all the sudden it stopped working. Registered a complain with symphony and after so many follow-ups (Morethan 4 days) technician came and checked the product.

Initially he told that pcb board failure and that needs to be replaced since it cannot be serviced. He quoted rs.1200/ since we dont have option we accepted to replace, then he told that honey comb pad also needs...

I want the replacement of blower motor of my room cooler (Diet model)., that i purchased approx 7 to 8 years ago. It's not in warranty. I will pay the charge.
I called the customer care also... I am trying to contact u from the last one week. It's always busy. I will be thankful i[censored] will send someone from your company to help me out.
It's jasbir singh
From house no. 86 gagan vihar extension, east delhi 110051...

I have raised a cooler service request number bl[protected] on april 1, 2019 and before this one complain on 23 mar, 2019 which was closed without even contacting me. The call centre callers are fraud as they cannot provide date and time for the technician to be available. The mode of operation of the company seems to be do not provide service and spares in the open market and force the consumer to buy new product instead of getting maintenance....