Symphony Limited Complaints & Reviews

I raised a customer service under my warranty period... Nobody has visited but cancelled my request saying that delayed by 3 days... I had raised my services request thrice and the latest one is...
Thanks for calling symphony. Your service call has been regsitered vide cn[protected]..

I request the symphony team to work it on and close the request....

I purchase symphony cooler i touch 110 rs 14750 on dated 21/03/2018 but on purchase date the cooler not cooling. I complain many times to symphony and technician visit at home but he is unable to solve the complain. Cooler effect is zero. Symphony customer care not responding my mails. At that time they are directly denied to give me any service.
My symphony complain no is rp[protected].
I want refund my money....

Dear sir/ma'am,

I bought symphony ninja, it works well for 1 year easily, after that i have got so much problems in it.

My question is: why is this kind of company allowed to business in india, when they hide the cost of repairing & spare parts.

May i please get repaired my cooler in cheap rate. If it would cost me about more than inr: 3000/- to replace motor & pump, then what is the reason behind...

No body from symphony service center is responding. Its been a month since i am raising complaint regarding my pump. Worst service ever. My warranty will expire on 10may. Is symphony waiting for my warranty to expire. Hyderabad service center guys don't know how to talk to customer they don't even pick up calls. Hy[protected]. Please send technician with original symphony pump for diet 12t model. Don't give execuses like part is not available....

I bought new symphony storm 100i from reliance digital Mahagun mall Vaishali Ghaziabad dtd.15.04.2018 and delivery dtd.16.04.2018. I connect cooler to electric but cooler water pump is not working and cooler is very dirty and same time i inform to reliance digital shop, he is say that engineer is come yesterday. But engineer will not come. After time to time follow up engineer are come and check he is accept this is faulty cooler. I go to...

I brought a symphony touch 20 model from a retail shop
I also registered myself in the portal within 10 days.
Only after 1 year high cost symphony cooler was not working then I contacted customer care and registered my complaint then suddenly I got a message that out of warranty charges are 300.
Without knowing the problem they are asking for 300 rupees.
And costliest cooler gives only one year warranty.
br...

Im calling the service center from last three days, and still my problm hasent been resolved, i want to change my coolers pad bt the technician is avoiding it, as well as the service center also, if i say something to them then they give warning that. (Kara lo sir apko jisse karwate bane hum nahi karenege) wat kind of service they are providing. Please help with this, the technician says that im coming in 1 hr and he dont come, we have to...

Please confirm whether symphony customer service exist?
I had raised one service request but as usual daily same person is giving me a call and asking same questions. Assuring he is arriving shortly. I am waiting like a fool.
Below message received from symphony
Thanks for calling symphony. Your service call has been regsitered vide bl[protected], secret code 144. Our technician will contact you shortly. For warranty give...

I have purchased it 2 days back and the cool option is not working . Though the service person changed the PCB and did some minor repairs its not working. I want it to get replaced immediately otherwise i will proceed legally and also inform the media regarding the issue. Feeling shame to keep an branded cooler unused since 2 days. THE WORST PRODUCT I HAVE NEVER SEEN BEFORE....

I just received my Symphony Diet 50i 50-Litre Air Cooler with Remote (White)-For Medium room | B00IYD3ZHA ( 1039 ) via Amazon today the 21st Mar 2018 at 5 pm.

I filled the water tank full (3 bucket water) and the switched it on. The water tank was beeping and it was red. The cooler button did not switch on.

A brand new air-cooler and it does not work.

I put in a call to Symphony company and put...

We have purchased the symphony cooler on 6th may and immediately after purchasing it (24th may) we have started getting multiple trouble in the swinging blade one of them is broken and other one automatically goes upwards.
We have logged multiple complaints regarding this issue and when service executives came they took photographs of the defects and said that the part will come from ahmedabad so ask us to wait however after some time...

Hi,
The purpose of sharing my experience is to help prospect buyers to not to repeat the mistake that I have done by trusting the brand symphony. Though I was aware that in the market coolers from Kenstar and unorganised segment are priced much less than a symphony cooler, I thought it will be a good idea to pay more and be with a good brand and expected professional service. The Diet22i that I have is still under WARRANTY. And so...

This is to bring to your notice that I did raise a compalint #HY[protected] for my symphony cooler Diet 50i as the water was coming out from the fan and need to change the honey comb. I got a 3rd Party tech ( Santosh is the owner of "Lakshmi Pranay Enterprises )on 3rd March 2018 and I was told that they are from Symphony tech and would the service to my cooler . The tech changed the Honey comb and checked everything and told me that everything...

1. Service request no-jp-sh-28i17002dated 28/09/17 2. Service request no-jp-sh-26j17002dated 22/10/17 3. Service request no-jp-sh-16k17002dated 16/11/17. Actualy i have purchased one symphony make air cooler in the month of 20 may 2017. After purchasing the same my cooler pump not working properly. I have lodge complained to company and company people came and resolved my problem temprely with direct line from pump, and he said that your...

I had puchased 1 symphony storm 70i room cooler from loyus electronics indore in march 2016. Whenever the cooler is kept idle for sometime the motor gets jammed. The company has already repaired the cooler twice. Once it has changed the motor also. Due to frequent breakdown earlier i had requested for change of model also but they denied the same and repired it. Now the motor has again jammed and unfortunately the motor is again jammed. I...

I had buy sumo jr. 1 and half year ago, after not working i had lodge a complain to customer care of symphony, so one of their engineer visit and inform that only moter is damage and have replace and collect the service charges, now i am following up from last 20 days but he is repeatedly answer that the full new moter is not available, such a worst after sell service of well known co. I am residing in kolkata if some one have any idea to...

I bought symphony ninja cooler in may 2017 and my motor stopped working 2 weeks before. I lodged complaint in service centre regarding this. A person came to check it n said its motor wil b replaced in 2 days and had yet not came to replace. I called him multiple times bt everytime he used to say motor is nt available n it wl come from ahmedabad.. They didnt receive my call now.. Too bad service... Didnt expected this.....

I bought symphony air cooler diet 12t on[protected] with serial code[protected]. The cooler stopped working after 2 months. I registered a complaint with service request no : sp-31g17005. The person who came for repair said the motor had gone bad and needs to be replaced. I called them multiple times for motor repair. They say they dont have motor now, they will get it replaced in a day or two.1.5 months gone, they haven't changed the faulty...

Dear team,
With the grief sorrow i am writing this mail after suffering to buy symphony product. I bought symphony diet 22i cooler from chroma on 16 august 2016. On 07 may 2017 i faced a problem in speed adjusting button as it was only giving high speed and whenever i tried to decrease speed level it was moving only in high speed level. On 08 may 2017 i registered complaint (Nd-jf-8e17040), one technician came to my home and said...

I had purchased a Symphony Touch 110 air cooler on 11.03.17 from Bharat Electronics & Appliances, Coimbatore and the same was delivered on 12.03.17. At the inception itself I was disappointed since the louvers did not swing properly. They were stuck at a particular point and did not swing inspite of switching the horizontal and vertical swing. Moreover there was no proper cooling even though all suggested instructions were followed. Hence...