Symphony Limited Complaints & Reviews

Good afternoon sir,
I have ordered Symphony Sumo 115xl on 31.03.21 vide order No. SYM[protected] and delivered on 03.04.21.
But I received only cooler without any accessories like leg set with caster wheels, Manual, Warranty card and Invoice.
On the packing box sticker we noticed that including 4 caster wheels leg set with this cooler. Local shops are also giving this accessories with cooler without any cost.
How...

Good Afternoon Sir,

I have placed an order for 115L Symphony Sumo with order No. SYM[protected]. Cooler received on 03.04.21. But I received only cooler in that box. There are no other accessories like casters wheels leg set, Manual, Warranty card.
So please send Symphony leg set with caster wheels, Manual, and Warranty card.
Other wise I return this Cooler..Why because How to stand this cooler and how to produce...

The issue raised with symphony on March 2020 and till now the problem is not resolved.
Service engineer is not responding and cheated me. I have paid 1200 Rs, he did not provided the bill and now he is not replacing the pump.
1. Air cooler pump was making noise.
2. At the first visit, the service engineer has replaced with a bigger sized pump. I paid him 400 Rs service charge and 900 Rs for the pump. Later i noticed...

Hi,

I have purchased the new cooler on 2nd April 2021 .after reaching at home i have started the cooler and found water leakage happening so i called to dealer for replacement of Cooler .he dint agree to replace and started rude behavior and asked me to call customer care team.

I have booked a complaint with Symphony on 2nd April 2021 .
case no-HY[protected]

Service team came on 3rd April...

Good Afternoon Sir,

I have placed an order for 115L Symphony Sumo with order No. SYM[protected] and amount also paid thru online Dt.31.03.2021.

Could you please let me know the delivery status of above order.

Hoping to hear from you soon.

Thanks...

I ordered my air cooler on 31/03/2021 (order number SYM[protected]) from the company website and it was delivered to me today morning and it is leaking from the drain plug so I called customer care and he tells me my pincode is not showing on system please give another pincode otherwise cannot register complaint so I said how can I give another pincode when I live here to which he replied our system does not have this pincode call with another...

I am Vidya, purchased cooler from Symphony on 28th of March 2021.
But I didn't receive the product, while I am trying to call to customer care, they are not responding. I paid Rs 9991.00 through net banking . There is no option in symphony website to cancel the order.
Order #SYM[protected]

I want the company to refund my amount.

Thanks
vidya...

My symphony cooler not cooling.warer not runing.iam paurchage on 2015.so repair cost I am pay....

Hi,
I bought symphony cooler on April 2016 worth 14000 rupees. The cooler is not working anymore as the motor and circuit are burnt and stopped working.

Please let me know how should I proceed in this case.

Regards
Tanushree
[protected]...

I had purchased a symphony air cooler which is not giving enough cooling and now i want to return the product and with Symphony Limited its being difficult to return the product. I had purchased it directly from Symphony Official Website....

My cooler water supply motor is not working.main fan is working and Swing also working...

Diet 35 motor is not working....

We are using Symphony air cooler, but when we started cool options it will start noise only. Please contact me on [protected]...

Hello Team, Greetings for the day. Trust you are doing well.It's been a week since I raise a complaint through various platforms like what's app, Calls, and Mails. Still, I didn't receive any update from your end. I didn't expect this kind of worst service from your end.Facts of the case: Winter 80XL which was delivered as defective, However, we didn't notice the same as it was damaged inside. Which was late notice when we started...

I have a symphony hi cool air, drain plug got damaged, so the drain cap (Nruoo004 drain plug) is needing .. Kindly let me know where I will get this in coimbatore Tamilnadu....

Sir my cooler model symphony jumbo...it is not running left to right and right to left wind shutter moments...

I have purchased symphony diet I-55 cooler on 6th March from Bajaj electronics gajuwaka branch. After bringing cooler I have checked the cooler it was damaged and the cooler option is not working. I have raised complaint to Bajaj electronics immediately but there was bad response from them and symphony executive visited my home after couple of days but he clearly said it’s a damage product and he can’t do the repair.
As it’s...

I buy 3 month before 1 cooler its always water is leaking. the water is not flow properly . i try to call the customer care i am waiting only nobody is answered. please do a needful things. now already summer is started . S/NO:[protected]G9M

Thanks
Prabaharan...

Hi,

I purchased the Symphony air cooler 32ltr from online in month of September 2020.
It stopped working the very next week. I raised several complaints on the customer care but resolution till now....

Hello sir/madam,
I am haresh. I was purchased symphony air cooler in July 2020. And my cooler is not working after 2 month. so that i am complaint on 16/09/2020 for repairing. And anyone person come to my home and show the fault. He was taller cooler motor is totally burn and it was need to change. And asked me your cooler motor repaired in 7 days but after some days my complaint is closed by company without asked me. After that...