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Symphony Limited Complaints & Reviews

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Updated: Sep 4, 2026
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Symphony Limited reviews & complaints page 14

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M
mansi13
Jun 20, 2020
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Hi,
My brother bought symphony touch 55 air cooler on 14 th june 2020. From that day only, the cooler was not cooling the room at all. As per given information on there site,
It is suppose to give cool air for room of size 71 cubic metre. This cooler was not cooling at all and felt like a normal fan is running. We complained on symphony site also. They sent their service engineer, he said every part is fine and cooler will work like this only (Work like normal fan and will not give cool air).
But it is true touch 55 is not worth buying at all. I don't understand where else to complain. Kindly help with our issue, what could be done in this case.
Symphony Limited customer support has been notified about the posted complaint.
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    P.s. Prasad
    Jun 16, 2020
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    Address: symphony

    I bought cooler on 31/03/2019. My cooler stopped working i raised complaint on 25/03 2020 (Cn[protected]) which is under warranty. Due to lockdown there is delay in sending technition. He made visit in mid of may. He inspected and said some parts damaged that can replaced freely after consulting their office. Due to lockdown there is shortage of stock once stock is available they can replace it. Once again called customer care to know the status. They said complaint is closed. But problem is not resolved i again raised complaint-cn[protected]. Now they saying it won't come under warranty. It worst service from symphony
    Symphony Limited customer support has been notified about the posted complaint.
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      S
      Shailesh Kumar deepak
      Jun 14, 2020
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      Address: Sakati Nagar ,Mitra Mandal colony,Anishabad, Patna .801505

      Mere cooler ke fan speed me nahi clara hai. And moter jam lagta hai.
      Symphony Limited customer support has been notified about the posted complaint.
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        @ASH
        Jun 13, 2020
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        Address: 133 B Nehru nagar agra

        10 days before i will but a symohny ice cube cooler, three times cooler pump stop after complaining he will come and sort my problem for one day after one or two days same problem, i think there is some manufacturing deffect, pls exchange my cooler thanks
        Symphony Limited customer support has been notified about the posted complaint.
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          B
          Bhakti joshi- Dani
          May 31, 2020
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          Address: 5 the cross street bhavnanthiyar main road kamrajapuram.tambram

          Water motor pump not working last 5 days complaints nobody came repair from my cooler its just a dumy or faulty piece its give to me.
          Symphony Limited customer support has been notified about the posted complaint.
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            P
            pradeep Reddy
            May 29, 2020
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            Address: 8-34/22, D.N Colony, Muthangi Village, Patancheru Mandal, Sangareddy Dist. Pin Code:502001

            Water pump motor is not working, as well as water leakage is there in cooler.
            Please provide the technician asap from your end.
            Name: d. Pradeep reddy
            Mobile: [protected]
            Symphony Limited customer support has been notified about the posted complaint.
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              A
              arjun singh Gusain
              May 29, 2020
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              Address: plont no 218, c-2 shakti khand-3 indirapuram ghaziabad u.p pin code 201014

              Dear team,
              Many time i all your customer care no but not any response. I cannot find this motor anywhere at the local shop.
              So we request to you kindy provide me my no [protected]

              Service request number gh[protected]
              Please arrange
              [protected] serail no
              Symphony Limited customer support has been notified about the posted complaint.
              May 29, 2020
              Updated by arjun singh Gusain
              please any update
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                N
                No-Nonsense
                May 29, 2020
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                Address: MANIKONDA, HYDERABAD 500089

                Have bought symphony diet cooler from local dealer. It worked on day1 and from day2 the cooler is not getting switched on. First two days we tried to reach customer care over phone but of no use. Later we raised complained from website and its been 4 days no one called us. Summer is getting over i do not know when the complaint will be attended. I will be happy if my money i returned.

                Complaint number : hy[protected]
                _91-[protected]
                Symphony Limited customer support has been notified about the posted complaint.
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                  N
                  NAUKESH KUMAR SINGH
                  May 27, 2020
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                  We purchased a symphony cloud air mounted air cooler from saheeb distributors, rourkela - 769001, odisha on 26/05/2020. Due to performance and size problem we would like to exchange the product for another model. Please help.
                  Symphony Limited customer support has been notified about the posted complaint.
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                    M
                    Manjeet Jat
                    May 25, 2020
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                    Resolved

                    Address: Rath
                    Website: K

                    No cooling room this product its dawa
                    May 25, 2020
                    Complaint marked as Resolved 
                    Reten your product
                    Symphony Limited customer support has been notified about the posted complaint.
                    I am 2 days use your cooler
                    Not cooling your cooler
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                      S
                      sanket pandya
                      from Ponda, Goa
                      May 25, 2020
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                      Address: Bodakdev , Ahmedabad

                      I have submitted complaints two times on customer care to get paid service to repair the broken drainage cap and push button of fan, but no one has visited my home to repaire it. Further no one is responding to the calls.
                      Symphony Limited customer support has been notified about the posted complaint.
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                        D
                        Dheeraj@2020
                        May 24, 2020
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                        Address: Room No 205 diwan singh apartment Rangpuri New Delhi

                        E mail sent same day, no body acknowledged yet and received call from one of your teammates and they assured to solve till evening but noone came after calling they told your cooler is not in warranty and i said it’s newly purchased dated 22/05/2020 and same day i complained but still problem not resolved..

                        Very disappointing with your service for new customer
                        Symphony Limited customer support has been notified about the posted complaint.
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                          A
                          Anil1493
                          May 23, 2020
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                          I have purchased symphony diet 50i tower cooler from spar hypermarket. But it is not cooling. I have bought it thinking of big brand but it is too small performance. Pls help to replace it or get my money back.

                          Regards
                          Anil kumar
                          [protected]
                          Symphony Limited customer support has been notified about the posted complaint.
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                            M
                            Manohar Mani
                            May 17, 2020
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                            Address: 4-5-146/7, Raghavendra Nagar

                            Hi iam Manohar I useed since 2 years ago Symphone air cooler Is suddenly Not working is when the cooler is on sound came in cooler
                            +1 videos
                            May 17, 2020
                            Updated by Manohar Mani
                            Hiii
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                              A
                              Ashriii
                              from Hyderabad, Telangana
                              May 15, 2020
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                              Hi
                              I purchased cooler 3 days back i received the cooler but there was no technician or person to explain the product and also the cooler is stinking badly and also cooling is not done.
                              Water is leking.
                              I called the person to replace the product but u m not getting any response.
                              I simply wasted 10 k for this worthless product.
                              This people r cheating the customers.
                              Before purchasing the product i got 15 calls to purchase after raising this issue i m not getting response
                              Symphony Limited customer support has been notified about the posted complaint.
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                                Pranjali singh
                                Apr 17, 2020
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                                I had poured water in it n after pouring the water when I switched it on, it had a spark for 1 second and it stopped.
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                                  Ankita Sarvaiya
                                  from Surat, Gujarat
                                  Apr 12, 2020
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                                  We have purchased symphony winter cooler on June 2019. I have used cooler only for 2-3 times and then i start my cooler now. But the air pump of cooler is not working. Please can you fix the problem and send the man for service?
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                                    M
                                    Report
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                                    Drain cap (Nruoo004 drain plug) is needing a change. Please tell me where can i buy it help me in getting it or can i buy it online
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                                      E
                                      evilspirit4u
                                      Feb 8, 2020
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                                      Have raised a request with symphony customer care for changing cooling pad for ninja air cooler on 31st january. Its been 8 days and still technician haven't reached my residence for the service. I have been calling customer care daily and everyday i hear the same thing that the technician will visit today blah blah.

                                      Have even dropped them an email 2 days before but still there isn't any response. The after sales service of symphony is worst. Its good that i have a kenstar slimline super-re aircooler and they provide an excellent service.

                                      I don't know how i can escalate this symphony issue.
                                      Symphony Limited customer support has been notified about the posted complaint.
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                                        S
                                        santosh alugade
                                        Feb 8, 2020
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                                        Address: Kolhapur, Karveer, Kolhapur, Maharashtra, 416013

                                        Brought on 04 february 2020... And today it's not working... Please look into the matter as soon as possible... And please replace it urgently... As we are having a senior citizen patient at home for whom we have bought it... Brought it from radhe krishna agency kolhapur on 04022020... Live in kolhapur city only... Please send your executive as soon as possible
                                        Symphony Limited customer support has been notified about the posted complaint.
                                        Dear Team,
                                        i purchased symphony air cooler recently but there are some error in company site during registration of warranty.
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