Symphony Limited Complaints & Reviews

E mail sent same day, no body acknowledged yet and received call from one of your teammates and they assured to solve till evening but noone came after calling they told your cooler is not in warranty and i said it’s newly purchased dated 22/05/2020 and same day i complained but still problem not resolved..

Very disappointing with your service for new customer...

I have purchased symphony diet 50i tower cooler from spar hypermarket. But it is not cooling. I have bought it thinking of big brand but it is too small performance. Pls help to replace it or get my money back.

Regards
Anil kumar
[protected]...

Hi iam Manohar I useed since 2 years ago Symphone air cooler Is suddenly Not working is when the cooler is on sound came in cooler...

Hi
I purchased cooler 3 days back i received the cooler but there was no technician or person to explain the product and also the cooler is stinking badly and also cooling is not done.
Water is leking.
I called the person to replace the product but u m not getting any response.
I simply wasted 10 k for this worthless product.
This people r cheating the customers.
Before purchasing the product i got...

I had poured water in it n after pouring the water when I switched it on, it had a spark for 1 second and it stopped....

We have purchased symphony winter cooler on June 2019. I have used cooler only for 2-3 times and then i start my cooler now. But the air pump of cooler is not working. Please can you fix the problem and send the man for service?...

Drain cap (Nruoo004 drain plug) is needing a change. Please tell me where can i buy it help me in getting it or can i buy it online...

Have raised a request with symphony customer care for changing cooling pad for ninja air cooler on 31st january. Its been 8 days and still technician haven't reached my residence for the service. I have been calling customer care daily and everyday i hear the same thing that the technician will visit today blah blah.

Have even dropped them an email 2 days before but still there isn't any response. The after sales service of...

Brought on 04 february 2020... And today it's not working... Please look into the matter as soon as possible... And please replace it urgently... As we are having a senior citizen patient at home for whom we have bought it... Brought it from radhe krishna agency kolhapur on 04022020... Live in kolhapur city only... Please send your executive as soon as possible...

I've would have been cheated by the symphony cooler company that they gave warranty for my product but when i had applied for warranty claim that they didn't provide any service or warranty claim from their side and no responsibility till now i've registered my complaint against symphony diet 12t that water pumping motor was not working for last two weeks on september month but there is no service had been done yet and from symphony customer...

Dear sir
I have symphony 35 touch and have raise my complaint on 1st oct and i have call them many times but sir due to under warranty complaint they are not giving me a proper response. After 12 days of complaint registered still symphony engineer didn't visit on my home.
Pls sir do the necessary action. I have attached msgs frm symphony.
Regards
Prince kasla...

It’s been 14 days my service request is still open. As a brand i like symphony for its quality but their tech support and customer care support sucks. Every time i call up symphony customer care team for the service request, they give me the same update – your request has been forwarded to the nearby branch please wait, what the hell. I have used many other consumer products, but i never faced an issue like with symphony. One of the worst...

Cooler model : symphony 35

I purchased this cooler on 2nd of april 2019 directly from dealer vinod electronics in chittoor district, andhra pradesh. I faced problem with this product in first week of purchasing. We didnt get cool breeze. Not only myself but alsoone of my colleague also got the same problem. When we asked for exchanging, the dealer is denying and their service is also very poor. Dey r not responding at all....

Sudip Bose residing at Beleghata, Kolkata-700010 purchased one Diet 35T Symphony Aircooler on 16.06.2108 and on 10.06.2019 I complained vide regsitered KO[protected] as for a few days this product is not working. Your technician having mobile no.[protected] visited and after inspection of my aircooler, he told me the fan motor is damaged and new one will be replaced within two weeks moreover he told as this complain lodged within warranty...

I have purchased a cooler (Company: symphony; model: sumo junior; serial no.[protected] from a shop named pradeep engineering works, dr. Rajendra pd. Road, bhagalpur on 02.05.2019. After two (02) months o[censored]se, cooler is not running. I have registered a complaint about it to symphony customer service on 20.07.2019 (Complain no. Bg[protected], secret code 390). I have got a call from the symphony technician from bhagalpur on 20.07.2019...

Hi

Cooler model : symphony diet 12t
Complaint number : pu[protected]

I purchased this cooler on 28th of april 2019 from amazon.com and i want to tell you that initially i was very happy with this cooler and it worked fine for almost a month then suddenly burning smell started coming from this cooler and i got scared and i switched off the cooler then again i tried switching it on and some scary noise came...

We have repaired cooler 2 times, but after 2 months same problem is occurring. The person who repaired the cooler used an old part which might be already used by someone else and not even given any guarantee. As a result, the same problem is occurring once again. Even a servicing charges are quite high, only visiting costs 400 Rs. Help me sort out this matter. I want solution on these ASAP....

I registered a service request when my cooler is not starting. The request number is bl[protected]. The technician has come and spent 5 minutes and told key pcb has to be replaced and collected rs 400. Unfortunately, the same part was replaced recently (3 months back) for which company will not provide warranty it seems. After the service request they didn’t bother to call and get the feedback.

However, i sent a mail (Subject...

Hi
Myself shubham, i am living in bangalore karnataka, my air cooler symphony ninja 17l pump is not working so i just contact to symphony customer care and they send a service man to replace the pump which cost around rs.560 as per the bill and rs.400 services charges which i received through sms on my mobile but that guy asked me rs700 for pump and rs.400 for service charges and handover a rough bill written by his own handwriting.br...

I purchased a symphony cooler, model no. - strom100t
Serial no.- [protected]
Date.- 13/06/19
This cooler is not work properly.
Many problems in this cooler
I complained about the cooler working problems to dealer and i am very embarrassing to dealer because he is not take any action based on the cooler maintenance services and i complained to dealer date from 14/06/19.
Dealer not sent to anybody...