Symphony Limited Complaints & Reviews

I have purchased symphony winter cooler last year. Since i purchased there was n number of technical snags came into. E. G
Spark from inside the cooler, current from outside of the cooler.
The same issue has been resolved by service agent of symphony however till date i did not receive any permanent solution. From last few days again issue of sparking and firing from inside the cooler starting. I did not use this cooler last...

I bought symphony diet cooler on 3-4-2017 from national trading centre GMD road Moradabad. This cooler is not working from[protected] before this it got repaired on 8-4-2017 but now service centre is not providing the services. I want to change my cooler. I am not satisfied with symphony services. Symphony call centres are not responding well to us....

I have ordered for water pump and got it fixed on 6th March. Its not working from a week and I called the service person and he asked me not raise the request and he'll come and change it. Later in the night he again called and asked me for service charge. I already paid Rs. 800/- for pump and Rs 400/- as a service charge and he is asking it again. I don't see any place on the symphony website to raise the request. I have the receipt and...

Hi booked complain for service of cooler with ref no HY-KU-11D17007 on 11th april 2017. one service engineer S.KUMARAVEL, Mobile No: [protected] was assigned to me, but he never turned up. and worst part he was not reachable on number shared with me. i filed another complain with ref no HY-AK-22D17015 on 22-apr-2017, he came on 23 after repeated request. but the worst part is even i explained the all issue on phone, he did not brought the...

I buy touch 80 cooler on 1 april from kota. And it's air is only like a fan not having any cooling.. Fan is more better than this cooler. I complain it mechanic came check pad and said that after some day it will give cool air but still this cooler giving only dry air. Not have a single bit of moisture in air.. This cooler is simply equivalent to a table fan than why symphony charged 13500 for this.in this range we can buy best cooling air.....

Service request no : gh-aq-20d1701.

I requested service of winter cooler as a preventive measure although it had no problem.

I was told the charges are 400 for which i agreed.
Next day i got a call from symphony i also want to change the pads. I said, if necessary you can change the same as well.

After 2 days symphony mechanic came and changed the pad asked me to pay 800 rupees. I asked...

Hello I have purchase symphony air cooler from u r showroom that is Shivam Road Hyderabad branch

I asked requested for the air cooler which gives cooling air as per my request they suggested that symphony air cooler gives very much cooling air
Where as its not even providing cooling air as also completed regarding the same to showroom manager reading the product to no response

As Reliance digital a...

Uday electricals Karimnagar, sold an old stock Symphony cooler to me and it's not working properly and water pump repaired twice in 23 day's. First repair after one week of purchase date, I have asked dealer to exchange with new model cooler he doesn't agree to exchange.
Company Name: Symphony
Model Name: Diet 50
Invoice Amount: 9500 Rs
Water Cooler,
Bill No: 699, Dated:[protected]
Consumer Name:...

I have a symphony hi cool aircooler hich i purchased from vijay sales ghodbunder road thane around a month back. It is said for better performance to drain the aircooler regularly hence i am gfolloewing it but by doing so the drain cap (Nruoo004 drain plug) is needing a change. Please tell me where can i buy it in thane ghodbunder road or will vijay sales help me in getting it or can i buy it online...

Dear sir/madam,

I was booked service request for service and change of winter cooler pad (Khas) and the same was attended on dated 18th april evening by mr. Sandeep & amit-[protected] & [protected].
Your technicians just replaced the pad (Khas) & charged for that is rs. 850/- and saying that “ hum 850 me sirf pad (Khas) change karte hain aur iski cost 850/- hai“.
I again consult with mr. Dharmendra -[protected]...

I have bought symphony storm 70I - 3 years back and this summer it was not working proper so we call for service and the guy(Govind Dabhi-[protected]) came next day after several calls.
He came by 8.30 pm on (28/3/17) and he was in so much hurry that he cleaned only down part of cooler and went back, at that night we start cooler and sleep well the next morning i have seen WATER on floor of cooler in my whole house which damage many...

In spite of putting request on 15.04.2017 for replacement of pads in my Jumbo cooler the technician did not visited my house. Today evening 17.04.17 when I contacted the technician on his number - [protected], who had given me 17.00 hours (5 pm) for visit, he simply refused to come and said that he cannot come.

Details as below

Aqua great water purifier
Kashyap sales and services
K 104, Laxminagar,...

I raised a complaint in the last week of March 2017 and a technician came on 1st of April 2017. He Changed the pump motor of the cooler saying it is not functioning and charged me 1250 for it (850 for pump motor + 400 Visiting charges). And now from the last 2 days (15th April 2017, again same problem is coming. I doubt whether he replaced a new pump motor or not because as I see, there was no packing when he took the new one out.
I...

Hello,
I purchased a Symphony Diet Cooler 50i at Vijay Sales, Baner, Pune.
It's not even 24hrs and i feel the product is a complete waste of money. The price is ₹10200/-
The ceiling fan works far better than the cooler.
If the company knows the product is inefficient, why do they fool around people like us.
It's a kind request to take an action on the same.
For your reference kindly read the reviews...

Hello team,
I have purchased a new symphony air cooler touch 35 on 26 march 2017 and motor stopped working from 4 april 2017. Raised service request : hy-sa-9d1700. One service guy came and told me they will replace the motor because it is in warranty period, very unprofessional and worst service from symphony. No positive response from service center. Very much upset and disappointing....

Worst Customer Service.

I bought Symphony Diet 22i Tower Air Cooler (White, 22 Litres) for 10 K in June 2016 purchased in More Mega store Marthahalli.

Cooloer ID :[protected]

First Experience :
Piece was problematic since day one and I called the customer care, a number was given and the technician was very very rude. He acted like a goon and demended me money stating the water was leaking...

Hello,

I have raised two requests till date.

Request # ind-ad-4d17001
Request # nd-vh-11d17001

I purchased this cooler, touch 110 on 1st april, 2017 for rs. 16000 and since than not able to use it. the swing was not working.

No one came for 1st request and i received a message on 9th april, 2017 at 04:38pm stating,
'dear customer, we have found that air cooler is...

It's been 2 week I bought this product and the switch panel got heated one day and became non functional.The service centre person a highly rude fellow named Vinod came and told water entered the panel and we have to pay him 1500 Rs as it's under non warranty.If Symphony is charging 10000 for a water cooler it should make the switch panel water proof.Please get this fixed urgently at no charge.

Complaint no : BL-SL-7D17015...

I bought symphony Diet 12T cooler around 10 days ago[protected]. Within 10 days, water pump stopped functioning .I & my family (1.5 years daughter) suffering in this scorching summer. I logged the complaint (HY-RV-7D17001) & waited for response but didn’t get any.

When I didn't get any response first day then I phoned to take the follow-up & was told, I will get the service today but didn’t. I have been getting same response...

I want to change cooling pad of my al symphony air cooler named hi cool i. So i logged a service call. Next day i got a call from service centre that the price of the cooling pad is Rs. 650. However when i checked symphony website spare part list, i got to know that the price of the pas is Rs. 431. Then i called customer care, they said that service centre is telling the right price. I finally [protected] symphony about the issue as i im...