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Syska Gadget Secure Complaints & Reviews

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Last updated Apr 16, 2024
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Pune
Pune District
Maharashtra
India
411001

Syska Gadget Secure reviews & complaints page 16

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I
IshanMehta
from Mumbai, Maharashtra
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Lethargic and Irresponsible company

I am trying to claim Insurance for my phone, however Syska keeps putting my insurance claim on hold. Its been month and my Insurance is yet to clear their Level 1 status.

I do not understand why are things taken for granted. It is my got damn money, I am not supposed to beg for services that I have paid for. All I keep getting from this hopeless company is that they are working on it. Working on DAMN WHAT ? FOR A MONTH ?br...
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W
wosushant
from Mumbai, Maharashtra
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Claim amount still not received

Address:400708
Website:[email protected]

I submit my phone on 1st of September 2016 under the total damage cause... after t syskaa insurance promise me that they transfer my claim amount in my account within a 4 months..now after 6 months i still not received the amount...i speak with syskaa customer service ..but every time they only promise me that they will transfer my money as soon as possible..but still money is not transfer in my account.. very disappoint with the syska insurance...
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A
akshay303
from Satna, Madhya Pradesh
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Not received my mobile set

Address:486001
Website:www.syskagadgetsecure.com

It's been more then 180 days i.e. 6months I'm waiting for my phone to get back.call log date is 14.10.16 CIN no [protected] and my hand set repaired on 20.01.2017 still not received my phone Everytime im getting revert like we are working on it. Everytime i call i get the update from them saying they have escalated from last 30 days. Does any escalation take so many days to revert back??...
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S
sonapatil_123
from Mumbai, Maharashtra
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Non payment of sanctioned insurance claim even after 6 months

Address:Mumbai City, Maharashtra, 400083
Website:syskagagetsecure.com

Handset: Gionee S plus
CIN: [protected]
Accidental damage on: 04/07/2016
Claimed on: 05/07/2016
Handset submitted on: 20/07/2016
Claim approved on: 08/08/2016
Charger, headset, original purchase bill of mobile, cancelled cheque couried on: 16/08/2016

The details says it's a worst insurance company for securing gadgets. Till date even after approval and completion of all formalities and...
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A
Arvinder Ghumman
from Chittaurgarh, Rajasthan
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Undue delay in repair/return of mobile handset: CIN No- 1611186090

Address:Panchkula, Haryana, 134107

1. I had purchased a fully insured Samsung phone Model No SM-J200G on 20 Oct 2016, which sustained accidental damage on 17 Nov 2016. Syska Gadget Insure (Insurer) was informed vide CIN No- [protected] of 18 Nov 2016.
2. After repeated requests to their Customer care and numerous re-scheduling, the handset was ultimately collected by the representative of the company on 27 Dec 2016 and the insurance was approved on 29 Dec 2016.
3....
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P
Prajakta Bandev
from Chennai, Tamil Nadu
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Mobile theft complaint

Address:Mumbai City, Maharashtra, 400061
Website:Www.syskagadgetsecure.com

This is a complaint (complaint no [protected])regarding mobile theft issue.As me and my husband was walking roadside i was talking over the phone with my dad and i have handed the phone to my husband and he was talking and at that moment two people came on bike and snatched the phone from my husband's right hand. As i have mentioned that i was with him the phone is registered on my name but we were together and as it is a blood relation i...
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A
Akash Karnik
from Delhi, Delhi
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Unprofessional and lack of commitments against services offered

Address:Pune, Maharashtra, 411014
Website:www.syskagadgetsecure.com

It has been an extremely painful experience using your services and has landed up in nightmare. The Call center services are worst and to top it all its looks to me like a completely a fraud case to fleece money from the customers under the belief of offering insurance.

I would like you to study a case for the Complaint Number [protected] and revert to me on what is the problem at your end. To the best of my knowledge and understanding,...
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L
LaviJain
from Mumbai, Maharashtra
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Refuse to amend my personal details

Address:New Delhi, Delhi, 110045
Website:www.syskagadgetsecure.com

On 19th of Feb I had registered my handset with Syska Gadget Secure. Although I have mentioned all my details correctly over website but I received message confirmation with most of the details wrongly mentioned like, date of birth- 01/01/0001. mobile purchase date- 01/01/0001.
On same day I made a request to "[protected]@syskagadgetsecure.com" for amendment of details but the refused to do so.
I called their customer care also to...
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C
Chaitanyamate
from Pune, Maharashtra
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Iphone 7 not received for 2 months

Address:Pune, Maharashtra, 411004
Website:Syska gadget secure

Cin no - [protected]
Claim registration date-12/12/16
Payment done for replacement of iphone 7 on 26/12/16
I have paid 25% of the total amount on 26/12/16 but haven't received my phone yet!
They told me that adter payment you will receive your phone within 15 days but its been 2 months nothing has happened from their side.
I have called customer care executive 20-25 times but every time they told me that...
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A
ady7
from Satana, Maharashtra
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Waiting to get my phone back from more than 2 months

Address:Pune, Maharashtra, 411014
Website:www.syskagadgetsecure.com

I registered a claim for my Galaxy S7 Edge in December 2016, CIN No. - [protected] and my phone was picked up on 13 December 2016. Since then I am following up but unfortunately not able to know when I'm going to get my device back. It has been more than two months but still their system is showing that 'device is under repairing process'. I've called so many times to customer care and they have always given same response like we don't know...
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A
Aayush Dogra
from Ludhiana, Punjab
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Apple Iphone 6s not receiving after payment of insurance

Address:Pathankot, Punjab, 145001
Website:www.syskagadgetsecure.com

Dear sir,
I am Aayush Dogra of the address mentioned. I complaining about not receiving my apple iphone 6s . I had an insurance on my device. I have even done the payment in the starting of jan, 2017. After doing the payment and receiving my iphone, I called them to sort out the issue of my device. They told me that, your device will soon be delivered at my doorsteps, within a week or so . till, that time I am still waiting and I'm...
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K
KULDIPSINH RATHOD
from Sangli, Maharashtra
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My insurance amount not paid by syska gadget secure till date

Address:Sabarkantha, Gujarat, 383001

CIN No.: [protected] Call Log Date: 01/08/2016 Coupon Code: 88629389 Date Of Purchase: 07/08/2015, Claim For:, Accidental Physical Damage,
Insurance Details
Insurance Approval Date: 13/08/2016 11:59
Estimated cost: 4500
Actual Repair cost: 4500
Claim Amount approved: 4500
Amount to be paid by Customer:
Amount to be paid by Leehan: 4500
Amount paid by customer:
Amount paid...
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V
Vicky Gaikwad
from Vasai-Virar, Maharashtra
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Claim haven't got since 7 months

Address:Mumbai City, Maharashtra, 400062
Website:www.syskagadgetsecure.com

CIN No.: [protected]
Model: Samsung Galaxy A8
Resolution: Repair for damage phone

It's been more then 180 days i.e. 6months I'm waiting for my phone to get back. And I'm getting revert like we are waiting for the final approval for my mobile or we haven't got the amount from syska. Everytime im getting revert like we are working on it. Everytime i call i get the update from them saying they have escalated...
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D
devrathor
from Gurgaon, Haryana
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Complaint no.1611105211

Address:New Delhi, Delhi, 110019

Hello,

This this devendra kumar from delhi / CIN no. [protected] / COUPON NO.20982749.

My damaged handset(samsung galaxy S7 edge) get collected by executive on 02.01.2017 and today is 15.02.2017 its almost one and half month and i don't know by when i will receive my phone back..according to customer care its under repair from 17.01.2017, , ,

i called so many times to customer care but i get...
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Address:Solapur, Maharashtra, 413307

My mobile number is[protected] i syka customer care number at the top of my complaint dated 06/12/2016 cin no.:[protected] per entry is made. The courier has one of the damaged device b2x (Asc21120) do not accept the courier, we were informed that the mobile phone can not accept that kapurabavadi thane company. Been issued to inform you in detail about the above then the phone was then given the address of prajakta electronics solapur....
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H
hkshah
from Coimbatore, Tamil Nadu
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Not acceptable complaint

Address:Surat, Gujarat, 395007

This is 100% fraud company and special they trained to there agents to make mistake at the time of insurance on that basis they reject loan.
My claim is 100%genuine but they are not even note my complain.
So guys dont go with syska.
This is 100%fraud and chor co.
I will surely go to consumer court and try to learn lesson so atleast they dont cheat other....
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P
from Kotkapura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Allocating service center

Address:Fazilka, Punjab, 152024
Website:www.syskagadgetsecure.com

I have registered complaint on[protected] against my handset damage
Accidental Physical Damage. they reverted me on[protected] kindly send your documents by courier to our address. on[protected] they verified. and till now no pickup facility given and no service center allocated. i called daily for this but they haven't revert properly. reply is we have forwered your concern to concerned department. and i have also mailed to their...
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G
Garg Doors India
from Moga, Punjab
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Phone not received even after 3 months

Address:Ludhiana, Punjab, 141001
Website:www.syskagadgetsecure.com

CIN No. [protected] Coupon Code 92367906 I have taken policy from SYSKA on 18th July 2016 for my Apple Iphone 6. It got broken in an accident in Nov 2016 and i submitted my handset on 30th Nov 2016. After which syska asked me to submit 25% of Damage claim approval charges i.e. 24766. We submitted Rs 6191 via NEFT to their B2X Service centre on 16th December.

But after words i didnt got any type of response from Syska. I tried...
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S
smita bang
from Hyderabad, Telangana
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Shame on the company's service

Address:500034
Website:www.syskagadgetsecure.com

I had registered a compalin with cin [protected]
Worst ever services ai have got they are least bothered and take no action against the insurance its been 2.5 months i have registered my complain and 1.5 months of they taking the phone for repair a very smart strategy of taking money n promising all the best facilities while taking insurance but when it comes to reality it is no where close to it.

Its a big shame of...
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N
Njgupta
from Surat, Gujarat
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Too much time taken for 1605141607

Address:Bhavnagar, Gujarat, 364710
Website:www.syskagadgetsecure.com

Dear sir,

Hello I'm ranjit solanki.
My mobile is damaged approximately[protected]month ago and i have requested for syska claim. After completion of all documentation(mobile submited date :[protected] work syska give me 90-120 days comitment for payment..now 150 days are over but payment is not received from syska...when we call for status they are not giving specific answers...

So I'm requested to...
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