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Syska Gadget Secure Complaints & Reviews

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Last updated Apr 16, 2024
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Pune
Pune District
Maharashtra
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411001

Syska Gadget Secure reviews & complaints page 17

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E
Ek Shivbhakt PM
from Yaval, Maharashtra
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Weating to get back my mobile from last 5 month (CLN-1610041318)

Address:Thane, Maharashtra, 421306

I registered a claim for my mobile on 4th October2016 (CIN - [protected]) and my phone was picked up in the 8th December 2016. Since then I am following up but unfortunately not able to know when will I get my mobile back. I am furious and angry that it is almost four month but still your system is showing that 'device is under repairing' and expect received date 19th January 2017. I called so many times to customer service and they have very...
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S
santosh gadekar
from Indore, Madhya Pradesh
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Unnecessary rejection of job card

Address:411 001
Website:syskagadgetsecure.com

I reported my claim on[protected] that my samsung A3 device got damaged because of an accident.after that I fullfilled all the required documents which were asked. They sent an email that one shortfall is there. That also fullfilled by me within 3-4 days. After that I call them soo many times...but they were ignoring me by giving unnecessary statement. And now they are telling me that your jobcard is closed.. It is very rediculus and annoying....
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S
sanjay samani
from Dwarka, Gujarat
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Panding device(mobile) before long time (CIN NO.1611228419)

Address:361335
Website:www.syskagadgetsecure.com

My phone has gone for insurance since 2 months.I GIVE THEM MY ALL DOCUMENT PROPERLY, I am very very fed up by SYSKA COMPANY.Very slow service. ...I will never going to do insurance from SYSKA...
I am a businessmen and i have need of my phone..
whenever i have called in
SYSKA all the staff members including there head are not responding to me properly
so lazy staff and company also.
i have done wrong by...
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M
manjesh v
from Bengaluru, Karnataka
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Gadget not deliver after repair

Address:560078
Website:syskagadgetsecure.com

I registered a claim for my mobile(S7 edge) on 18 November 2016 (CIN - [protected]) and my phone was picked up in the first/second week of December 2016. Since then I am following up but unfortunately not able to know when will I get my mobile back.The portal update says that my gadget has been repaired and I also received a message from the service center that the gadget is ready for pick up. I called so many times to customer service and...
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K
KhanShahnaz
from Noida, Uttar Pradesh
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Waiting to get my phone back from last two months (CIN - 1611224157)

Address:411001
Website:syskagadgetsecure.com

I registered a claim for my mobile on 22 November 2016 (CIN - [protected]) and my phone was picked up in the first/second week of December 2016. Since then I am following up but unfortunately not able to know when will I get my mobile back. I am furious and angry that it is almost two month but still your system is showing that 'device is under repairing'. I called so many times to customer service and they have very same shallow response....
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B
bhaurao pawar
from Indore, Madhya Pradesh
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Regarding uploading my driving licence

Address:Nashik, Maharashtra
Website:www.syskagadgetsecure.com

I am Ramdas Anaji Karate. I already claim for the damage my mobile in sysa gadget mobile and claim has already passed.I want to Upload my driving licence but I have use my licence regularly that why My name and other information not clear showing on the licence.but my photo has clear show their on the licence.
so, I request you to accept this licence and pass my claim immediately.
Claim No.[protected]...
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H
Himani Gambhir
from Noida, Uttar Pradesh
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Not getting claim amount

Address:Pune, Maharashtra, 411014
Website:www.syskagadgetsecure.com

So this post is to make all of you aware regarding SYSKA Gadget Secure . In August 2016 my phone got damaged and I contacted @Syskagadget as I bought their Insurance plan when I bought my phone. They guided me very well and told me to submit my phone to authorized service center. When my phone got repair, they told to pay the amount and promised that I will get claim amount with in 60-90 days. So I paid the amount and trusted them. I submitted...
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P
Piyal Rathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service provider

Address:Mumbai City, Maharashtra, 401101
Website:syska gadget secure

Cin no-[protected]
Pickup of my handset done on 12/12/16 today on 2/2/17 yet I not got my phone just to repair one phone they take more that 2 month from 17/1/17 device status is under repairing yet it is at same status .Even the call centre people don't know any details of it very poor service provided really filling bad to take insurance under this company...
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K
Kaustubh Kharpate
from Indore, Madhya Pradesh
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INSURANCE PURPOSE -phone not received since 4 months..

Address:Bhopal, Madhya Pradesh
Website:syskagadgetinsurance. com

My phone has gone for insurance since 4 months.I am very very fed up by SYSKA COMPANY.Very slow service. ...I will never going to do insurance from SYSKA...
I am a CA student and i have need of my phone..
whenever i have called in
SYSKA all the staff members including there head(MAUSAM SIR ) ary not responding to me properly
so lazy staff and company also.
i have done wrong by giving my phone.. .....
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S
Sani 159
from Kharagpur, West Bengal
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Phone Dameg

Website:www.syskagadgetsecure.com

My phone has been bad for a long time, but not trakhuna.My phone has been around for 4 months is bad, such thing trakhanao 12/1/17 phone has found an answer could not be established.I called the guys a long time but criteria do not work.syska whom they asked me fot my phone tarin be just right.My name is subrata ghosh.cin no.[protected].care is to call but could not do anything. Now after the date on which....
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Address:North Goa, Goa, 403404

I have insured my samsung J7 mobile under syska gadget secure . I have made complaint for repair of my mobile due to accidental damage on 22/11/2016 and same has been accepted by syska company and accordingly i have sent my mobile for repair but till today i am not getting feedback from syska team. I have been calling to syska customer care since 01/01/2017 till date. I have called them 16 times, i have also sent them mail but till today...
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Address:Hingoli, Maharashtra, 431513

CIN No [protected] claim about my mobile SAMSUNG J7 is pending. I have told that on tracker the expected delivery date on 21/1/2017. Wmen i call on customer care No[protected] The call attendent told me that I YOU RECIEVE YOUR DEVICE ON 21/1/2017, 24/1/2017, 26/1/2017but till on 31/1/2017 I have not recieved my device samsung J7 It is too late .please hand over me my device as early as possible...
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S
SandeepKumar11
from Pune, Maharashtra
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Status for my Claim - 1611160025

Address:400610
Website:cms.syskagadgetsecure.com

Hello,

I have registered my phone damage claim on 16 Nov 2016. All documents couriered to required address for further processing. on 22nd of Dec 16, your executive collected my handset from my home and verbally said you will get your handset back in next approx 20 days.

on 29th Dec 16 insurance get approved and excepted delivery date given 23rd Jan 2017. i have taken follow up from call center and i got standard...
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R
Ratnani Sunny
from Mumbai, Maharashtra
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Only exceuse of company for not delivery a handset

Address:Pune, Maharashtra
Website:SYSKA GADGET SECURE

Cin no. [protected]

I do not get my handset after get expected delivery at 9-jan-2017 and it take 15 day almost to delivery

After calling at your service center i am get only days for wating by your serive center

It take almost 4 months of handset in reparing process .

Sorry to say that but i dont expected late service from your company at the today’s time to reapir a device to...
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D
doclee
from Hyderabad, Telangana
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Claim not processed, willful cheating of customers.

Address:Ernakulam, Kerala, 682015

Hello friends,
My mobile phone HTC one e9s got accidentally damaged and I filed a claim no:[protected] on the day of the incident.
Till date they have not called me for confirmation of their level 1 processing. I had called them repeatedly but to no avail.
They give me their standard response that I will be called back soon but so far not a single call from their side.
This is the worst experience I have ever...
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S
Sumeet Jaiswal
from Mumbai, Maharashtra
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Fake promise and policy for mobile insurance

Address:400705

I am very much dissapointed with your Mobile indurance service ..
My claim is pending with you since last more than 150 days
Its really worst and bad service towards your customer ...
Whats the use of taking insurance if it takes soo much time to issue claim amount ..
If dont get my payment within 10 days as per your policy of 120 days than i will take a legal action against your firm ...
You are spoiling...
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A
Anchal Singal
from Etawah, Uttar Pradesh
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Mobile damage claim not proceed due to death of the secure person

Address:Ghaziabad, Uttar Pradesh, 201204
Website:syskagadgetsecure.com

Hi,

My brother brought a sony C5 mobile on 18 Dec 2015 and get the insurance done on same day by Syska Gadget Insurance. Unfortunately he lost his life in an accident on January 2016 his mobile also damaged in his. My some of relative lodge the complaint on 29 Jan 2016 for the same. I just submit the documents after 2 months. But they did not process the claim as they told me that they can not process the claim on behalf of...
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S
Snehal Parulekar
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Mobile Insurance claim not processed

Address:Pune, Maharashtra
Website:www.syskagadgetsecure.com

I logged complaint for my mobile insurance taken from syska gadget secure for repair my mobile screen got damage under accidential insurance on 1st Dec 16. claim register no. [protected]. my mobile taken on 17th Dec 16 and till date customer care executive give same update every time that your mobile has taken by us and estimate cost not yet given by service center so your claim is not processed. its more than 1 month now and i found that...
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S
sameersood5
from Indore, Madhya Pradesh
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1609145678

Address:Pune, Maharashtra

Syska Gadget Secure has taken my s7 edge phone on 28/11/2016, same was done after due claim approval. I have been since following up with syska to get my cell phone back but they have no answer, their customer care people have no commitment .

It seems that syska people are not in interested in claim settlements, may I urge them to return my handset it's being almost 2 months they have collected it and there is no response from...
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S
Super Laundry
from Raipur, Chhattisgarh
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Complaint no - 1610189419 - iphone 6s plus

Address:Indore, Madhya Pradesh, 452001

I have taken syska mobile insurance for my iphone 6s plus and have submitted the handset on 18.10.2016 for redressal of physical damage, though no update/repair has been given by the insurance company. After calling the customer care of the company for more than 100 times they are unable to provide an update. It has been more than over 4 months since i submitted my handset. I feel cheated by the company as the representative assured me that...
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