Syska Gadget Secure Complaints & Reviews

I would like to inform about the very late response from syska gadget secure.
I have purchased their Insurance for IPhone 6 on the day of purchase they easily had taken 2000 from me and now when cell got damaged their response is absolutely delayed. Today almost 6 months had passed till now they only told me that the work is in process. Everyday I call at least 14 to 15 times in their call center and the only one reply I get from their...

Respected sir/madam,

I purchased oppo mobile and get syska gadget secure insurance.My mobile drop in bus in delhi.Company reject my claim and said this is pick pocket case.Insurance booklet of company mention " Janne kab mobile gir jaye or chori ho jaye.


Please help me getting my insurance claim.

Thanking you,

Regards,
yogesh
[protected]
[protected]...

--- On Tue, 23/2/16, GHANSHYAM SOLANKI wrote:

From: GHANSHYAM SOLANKI
Subject: RE: Regarding of mobile repair
To: "[protected]@syskagadgetsecure.com"
Date: Tuesday, 23 February, 2016, 12:41 PM
Dear sir please find the attachment
of Syska Gadget jobcard rnu00a0My Neme is Kartik Vinsent
and I brought a mobile of Sony Xperiarn C5, E5663
dt.10/09/2015 insure by syska i...

Hello,

Complaint Number: [protected].
Name : Harpreet Singh
Phone : [protected].

Claim date : 17 jan 2016

I have been waiting for my clam to be settled for months now I have had this insurance for the first time usually I prefer apple insurance however I took yours so that I have a better experience not worst, my phone was stolen or theft as I mentioned the first time I called the...

Screen of my S6 phone went blank on 12th Feb, as it was under warranty I thought Samsung should cover it, after my complaint they took 3-4 days to send someone to collect the phone and check the issue.

Later as any other company they rejected mentioning this is not covered under warranty and at that stage I contacted Syska for claim registration (I didn't do it earlier as I was hoping that Samsung warranty would cover this...

Dear Sir/Madam,
This is with reference to CIN no.: [protected] which stands rejected by your validation and scrutiny team (as mentioned on the website)

I had insured my phone (Apple Iphone 6) on Sept 18, 2015 under coupon sr. no.: SGI[protected].

My phone was stolen on January 8, 2016 and I immediately called up Syska Toll free no. and logged my complaint at 8:00 PM within 1 hour of the incident. I...

Dear Sir/Madam,
This is with reference to CIN no.: [protected] which stands rejected by your validation and scrutiny team (as mentioned on the website)

I had insured my phone (Samsung Galaxy Grand Prime) on May 01, 2015 under coupon sr. no.: SGI[protected] bearing scratch code58766996.

My phone was stolen on February 3, 2016 and I immediately called up Syska Toll free no. and logged my complaint. However,...

My CIN no is [protected]. I raised a claim on 13/11/15 they tild me I'll get my phone repaired within a month but he pickup itself was done on 15/12/15 then i asked the agent to get the phone repaired as early as possible. He told me that if you want to get it early you will have to pay in cash which i agreed to. I did get back my phone on 1/1/16 and was told that amount will be reimbursed in my account before 20/1/16 but still it is not....

CIN No. [protected] yet I am not getting any revert . I keep calling over toll free no. but I do not get any satisfactory response on my claim . claim had been rejected because you service provider put wrong date in estimated letter . I hope u would help me to get the thing done as earliest as possible . Regards ....

My phone screen broke in accident & my complaint was registered on 11th oct'15. After making several calls a week Syska arranged to pick my phone after 45 days. I already submitted my documents on time.

Foolish Reason given for claim rejection is that " Voice of customer don.t match and it was not in custody of customer", as if they know customer's voice personally and was present at time of accident....

My CIN is [protected],
I made a complaint on 17/12/2015, about my mobile claim, i gave my mobile to one of your guys on 7/1/16, i did all the paperwork as asked by you and completed all the formalities. Now, after 2 months, they are asking me for even more documents which are not related to the mobile, and being honest, i am not a document keeper, i keep only necessary documents which might come in use for future.

One...

My CIN is [protected]. I have filed a claim for my damaged iphone 6 which was picked up on 3 January 2016 and claim for the same was approved on 20th January, but since then i have not received any update about my case neither i have received any satisfactory answer from the customer care representatives. Then have been saying that it will be repaired soon but i have not received any update since then. I have contacted customer care over 10...

My father who is a labour worker bought samsung j2 mobile in november with insurance from syska gadget secure.
it went blank for half of screen and we dont know the problem. that night we left it for charging and in the morning it totally got blank.

complained syska gadget secure regarding this and they rejected it saying negligence.

please try to help us in regard this....

This is regarding the Claim# [protected].
I bought my phone ( Sony Z Ultra ) online through E-bay and got it insured at the Retail store ( Vardhaman Mobiles, Hyderabad) on the very same day.
The Retailer checked everything and spoke to the Insurance guys and then provided the insurance.

Now the phone got damaged in an accident on 05/01/2016, the Phone was in my bag and i met with an accident which caused the damage....

For changing the SCREEN of mobile which was broken and I upload my application along with related documents and broken SCREEN images...

Complaint no. [protected]
I lost my mobile in theft case and same has been informed to Syska team aswell. I have already provide with all original scanned documents. Now they have hold my reimbursement because of original bill. I have already send them a declaration letter that i have lost my original bill in shifting and purchase my mobile from Mumbai and am located in Noida so am unable to provide with duplicate copy even. Please...

On 20th jan 2016 my phone Samsung galaxy s6 edge was stolen at 4:10. On the same day I called syska toll free number to register the complaint (CIN No.- [protected]). I had to fill and upload some documents out of which one was SIM blocking form. The sim card was not registered on my name at that time because when I purchased the sim connection service back in 2008 I was a minor (below 18) and the connection was registered on my mother’s...

I have purchased mobile insurance cover from syska gadget secure for one year with accidental, theft coverage.

And one day i kept charging for my mobile on table, unfortunately it was in vibration mode and the display got broken.i have registered a complaint against that but they rejected my claim simply, without investigating on that.and telling that it was negligence....

My complaint no [protected] dated[protected] after one month they alot me the service center on[protected] i submit my phone. On[protected] i recevied msg from syska gadget secure your handset insurance was passed and after few days i call to service center they told me your phone was ready but claim was not settled after that i call to sgs c.care they told me your phone was under process. On[protected] till date so many time i call syska g...

Morning 10am at Mohammad Ali road 24 January 2016 I'm walking from road side suddenly one bike came from front side it's dash me n unfortunately I'm very bad fell down with my mobile phone E7 it's full damaged and display is not working full scratches...