T24 Mobile Complaints & Reviews

I have purchased T24 no. [protected] and using it for last 2-3 years and suddenly last 10 days it is blocked.

I had approached the Bhayander West Big Bazar Counter and your customer care but no response.
Customer care is saying you will not get this number back it is blocked as per the rules of TRAI. i don't understand without pre- intimation how your company can block any number which is active for more than 2 years.

My mobile is inaccessible. My sim is disabled. And I need the PUK code immediately! I have very important contacts on that sim. Please help!! My no.is [protected]
I need those contacts immediately. Please help.
I need the PUK code and some other pin code as well. Please do respond to this complaint as soon as possible. This is a really difficult situation. Please help!!

Thanking in anticipation,
Vaidehi

I am using T24 mobile no. [protected] taken from Big Bazar, Salt Lake Kolkata. I had been getting free recharge against purchase. On 6 January 17 a rep told that by getting a recharge of Rs.289/- I will get unlimited call facility to any mobile local and STD for 28 days. I later found that my own accrued balance had all been used up and the outgoing facility was blocked stating nil balance even before expiry of 28 day period and balance became nil. On enquiry I was told that I had made STD calls for which I was charged against my balance. I want my balance back and action taken against such false commitment. The customer care of T24 or Big Bazar is not responding.

Hi, I need PUK code for my T24 mobile number - [protected]. I called customer care many times, not getting clear response. I have all my office contacts in SIM only, pls treat this request very very ungent. Kindly help me to get the PUK code ASAP.
Dear T24 representative please help me to resolve this issue
i am suffering a lot because of this.

Thanks & Regards
Santosh

Respered Sir
I have purchased thing fro BIG BAZAR perabur worth of Rs.16000/= under five different biils on[protected].Due to internet problem I was told that free talk time couln't be availed. I was adviced to give complaint. kindly do the neccaassary action to provide the free talk time.

My t24 mobile No:[protected]
Bill Details
1) Till No.9, Tr.39310, St:4890, Date: 21/01/2017
2) Till No.9, Tr.39311, St:4890, Date: 21/01/2017
3) Till No.9, Tr.39312, St:4890, Date: 21/01/2017
4) Till No.9, Tr.39313, St:4890, Date: 21/01/2017
5) Till No.9, Tr.39314, St:4890, Date: 21/01/2017

Sir I bought different article in big bazaar on 23-01-17 cash memo no-0004908 amount of 2488.57 and 26-01-17 cash memo no 0335839 amount of 6716.34 by which I am eligible to get Rs 30 and Rs 51talk time on my no [protected] . But after saying to person who taking money they did not give the benefit to me . After that I complain on big bazaar they say I will do mail and you will get your money. but till 31-01-17 I did not receive any talk time in my mobile no .
please quickly recharge my mobile .

It is very regret to tell that I have been trapped by your agent. A person by name Sravan who is selling sim cards at Kacheguda big Bazar, Hyderabad has cunningly handed me a sim by taking 99 RS. But even after 8 days hv passed I m yet to get d network. He is not responding properly to my calls. Plz help me or else return my money.It is very unfortunate that companies like future groups entertain such fraud companies inside their store.

Dear sir madam

I made purchase of approximate 4500 Rs at Central (at Growels mall Kandivali Mumbai) ; the free talktime 51 Rs not yet credited to my T24 number[protected]

I had given details to CSD counter / spoke to T24 counter / 52121 number nothing worked.

Here are my bill details -

Till Number - 17
Receipt Number - 0053376
Transaction ID - 6160
Purchase Date - 22 Jan 2017

Talk time value - 51 Rs.
My T24 number [protected]

Looking forward to get it credited soon / I need to escalate this.

Dear Sir,
My name is Srijit Mishra and I have been a regular customer of Big Bazaar for last 10 years. With the request from of the representatives at Big Bazaar, I had subscribed to a T24 number with all documentations in the year 2011 at Big Bazaar, Janpath, Bhuabneswar. With a view to use the T24 sim in a smartphone, since I stay near the Big Bazaar, Patia, Bhubaneswar, I went to the Big Bazaar, Patia today on 15th January at 5.30 pm and requested for a replacement of microsim ( since the existing sim was damaged while trying to cut it as a microsim) . I was fooled by the representatives for half an hour and then they suggested me to go to the Bigbazaar, Janpath, Bhubaneswar for getting a replacement sim. I drove down to Bigbazaar, Janpath, Bhubaneswar for the replacement sim as suggested by the representative at Patia Big Bazaar.
At Bigbazaar, Janpath, Bhubaneswar, the representative laughed at me and rudely denied for a replacement sim since today is a sunday. On further request and pleading that I am a working outside Bhubaneswar and it will be difficult for me to come on a working day, the representative asked for my T24 number. I gave my number as [protected].

After checking the number, the representative told me that it is in the name of Susma sharma and I have to produce document in respect of this lady. He also told me that this sim card was purchased at Patia, Big Bazar.

After hearing this, I had asked for the store Manager office and went upstairs to meet Mr. KIRON KOLAY, Store Manager at Big Bazaar, Janpath, Bhubaneswar. The store Manager simply insulted me as if I am a culprit.

I requested the Store Manager to check if any T24 number is allotted to Srijit Mishra to varify if the documents were interchanged at the time of varification of document in 2011. Mr. Kiron was arrogant enough to advise me not to waste his time.

Now with all despair, being a senior HR professional i would request you to confirm whether any T24 number is allotted in the name of Srijit Mishra. I am not worried about the balance in the number. What I am worried is (1)if in future any one using the number in my name commits any crime, (2) how the representatives of Big Bazaar can insult their customer as a cheat and did not take the responsibility when the fault lies with them in 2011.

The store Manager saying that he was not here in 2011 is painful to hear as a customer.

Hoping for a justice.

Regards,
Srijit Mishra
[protected]@rediffmail.com

My m.no.[protected] is from Rajasthan.I submitted all documents to big Bazaar, Indore MP three times but my no.has not transferred.In this connection I had talked so many times to 52121 but they are unable to help me.What more I should do to get my problem resolved.i have requested so many times to the person attending phone on 52121 to provide me the area manager no . But none has provided me the no.

Dear Sir/Madam, one of my sim name containing Padyala Sri Raghu Ram. Sim number containing [protected] has missed, due to Lost my phone . Requested to block this .Missing from 30th December 2016 from Vijayawada, AP. I check all the area where I lost that but no where I found that. so I requested to help me before misused, for contact in my alternate mobile no is [protected]

YESTERDAY i HAVE RECHARGE MY MOBILE NO.[protected] FOR RS.319. I have received message of recharge through Tata Docomo but my mobile is not showing this amount. I received SMS message so kindly either recharge mobile for Rs.319 or refund this amount to dealer who recharged it so that I can get back my money.
Awaiting suitable action with message on my email. [protected]@yahoo.com.

Have not received the T24 recharge as well as payback points for Transaction purchase done on 14th Dec 2016

Customer Name- Saeed Mehran Ahmed

This is a regular story. Please warn your BigBazar Outlets for clearing transactions.

T24 no - [protected]

Purchase Date - 14th Dec 2016 at Attavar Mangalore .

Till no - 3

Ch - 169977

TR - 23078

Retail Invoice No - 0264674

Bill Amount - Rs 407

Contact no - [protected], [protected]

Payback Account number - [protected]

I bought a sim card on 25 December 2016 but my SIM is not activate . Jaldi se suru karo ya mere [protected] number pe 90 rs ka recharge kar do Maine 90 rs ka sim khareeda hai..mera sim kal subah tak start ho jaana chaiyen.Tuesday se Thursday ho gaya sim activate nahin hua hai baar baar kanpur inox big bazar walle mujhe time batate rahte hai Kaise workers ko rakha hai aap logo ne.

My t24 mobile no. [protected]

Yesterday I tried to do a recharge from ICICI bank website for rs148 expecting to receive 1gb of data and unlimited local/std calls for 14days. The money got deducted from ICICI and I got the following sms 'Topup Recharge Success. Details - MRP:Rs 148.0, TT:128.7, ST:19.3, PF:0.0, Available Bal:186.47. Tranc ID:[protected], Date:[protected], Mode:EURONET'
But then when I used the data it started cutting from my talktime balance and local calls were not free. Please look into this issue

Sir, my t24 sim is inactive and blocked, so i have to get puk code for the no. My no. Is [protected]. I called any customer service 121, 52121, 198 and toll free no. Also, but i didnot get any response, so please immediately help me to get puk code for that sim as it is urgent, i cannot have good spoke to go to service center and kindly give me the puk code for the no.[protected], plase send me puk code to this no.[protected]

Sir my phone is locked ... i need my (personal unblocking key) puk code and pin number for t24 docomo sim to access my phone as my sim is blocked ... its very urgent ... my phone number is [protected] T24 docomo ( tamil nadu, chennai ) ... plz send me the code through email - ( [protected]@gmail.com ) ... it is very urgent, hope you understand ... :D

Dear Sir/Madam, one of my sim name containing Pabitra Mohan Sia. Sim number containing [protected] has missed, during shifting my room.requesed to block this .missing from 25th November 2016 from bbsr, odisha, I check all the area where I kept that but no where I found that so I requested to help me before misused, for contact in my alternate mobile which is given in your sim registration form

Ihad purchased worth Rs 3359.58/- on 3/12/2016 vide bill no- 0006477, from Brand factory, Sobo, tardeo, Mumbai and i was told ( infact its printed on the bill T24 Free talk Time Rs 30/- ) that i get talk time Rs 30/- and took my mobile no and written on their copy and said that i will get talk time in 24 hrs, its more than 7 days i have not recd talk time.but till the date talk time is not received.

I have taken a nano sim of an old sim which i was using earlier by paying rs 50 & the same was to be activated within 24 hours of me submitting them the soft copy of passport size photograph & passport (As proof of address) as informed by the big bazaar staff from where i purchased the new sim. But it has been 4 days & still it hasn't been activated