T24 Mobile Complaints & Reviews

Dear customer,

Hi, I am Priya from Future Group. I regret the inconvenience caused to you. We have taken a note of your concern and we will get back to you soon.

Regards,
Priya
Future Group Care

Dear customer,

The PUK code is[protected] after entering PUK it will ask for the PIN number and it would be 0000 OR 1234 by default, two times you have to give the same PIN no. And whenever you switch off the mobile it will ask for the PIN-you have to give the same PIN what is if not the SIM will gets blocked.

Regards,
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. I apologize for the inconvenience caused to you. We have taken a note of our concern and our team will get in touch with you soon. In case you have any further queries please write to us at [protected]@futuregroup.in along with your reference id 6228.

Regards,
Priya
Future Group Care

Dear customer,

Mobile Directory Number sent for VAS unsubscribtion. Necessary talk time will be credited if your number is found to be eligible.


Regards,
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. I request you to write to us at [protected]@futuregroup.in along with your contact details and reference id 6144 and we will get back to you.

Regards
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't received any response from your end.

Regards
Priya
Future Group Care

Please can you provide the number within two days.. I have to go for a tor on 17th augest!
Its a kiind request.

Dear customer,

Hi, I am Priya from Future Group. We have received your query and we will get back to you soon.

Regards
Priya
Future Group Care

i need puk number for my t24 mobile urgently. my mobile is blocked. my phone number is [protected].please give me the puk code as soon as possible

T24 Mobile — puk code blocked

my no. is [protected]. please help me to unlock it urgently.

Required PUK Code

Required PUK Number
Dear Sir, I have T24 Sim Card and my mobile no. is [protected] and I want it's PUK code no. please help me fast. it's urgent...

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. We have received your complaint and are looking into it. Our team will get in touch with you soon. In case of any further queries please write to us at [protected]@futuregroup.In along with your reference ID 6134 and we will get back to you.

Regards
priya
future group care

Complaints sent through email dated 21/08/2012; 04/08/2012; 30/07/2012. 25/07/2012; 15/07/2012. No response. Please go through the details below:

From: Lovely Mukherjee
Sent: 04 August 2012 16:00
To: '[protected]@t24mobile.com'
Subject: FW: Complain

From: Lovely Mukherjee
Sent: 30 July 2012 11:02
To: '[protected]@t24mobile.com'
Subject: FW: Complain

Dated 15th email below, followed by submission of documents on 20th July, still my T24 connection not restored. Is this the way you operate?

From: Lovely Mukherjee
Sent: 25 July 2012 11:27
To: '[protected]@t24mobile.com'
Subject: FW: Complain

I have submitted all details on the 20th of July 2012, to Big Bazar VIP Road, Kolkata, T24 Centre..still my line is barred. Please expedite and reconnect my line at the earliest.

From: Lovely Mukherjee
Sent: 15 July 2012 20:53
To: '[protected]@t24mobile.com'
Subject: Complain

With reference to your sms, mentioning my details do not match with your records and hence outgoing calls are barred. To enjoy services please submit your ID, Address Proof and photo to TATA DOCOMO.

I am really amazed at this enquiry.

First of all, after my shopping in February 2012, at Big Bazar, VIP Road, your representative literally forced me to avail T24 free coupon plus charged me Rs. 50/- for additional talk time. In the process, he took all my verification, PAN CARD, etc., and then activated the T24 SIM ([protected]) given to me by them.

My question is how could you suddenly bar the outgoing calls? What verification was done prior to activating the number? Is this the way you operate, anyhow generate clients and give them trouble. I am a very busy person, and most of the time I am travelling, I am sending the details to you through this email attachment because it is not possible for me to go to Big Bazar which is 20 Kms from my residence. Moreover, if you feel, this email is not adequate please send your representative to collect the documents from my residence. This will also help for physical verification. If that is not possible, like a good business sector, I expect TATA DOCOMO to refund the cash what you had taken and permanently disconnect my line. I am not interested to continue with T24 because it is causing a lot of harassment.

Thank you,

Lovely S Mukherjee
Phone: [protected]

Dear Sir
The mobile sim no [protected] was issued by Big Bazar mumbai in but my sim outgoing is barred without any reason .my outgoin shown the service not allowed My alternate no is [protected]
poonam nagtilak

Hi

I have a T24 number issued by Big Bazar [protected]. Currently I'm out of country and returning to India next week. I've managed to recharge the number online. I can now send sms. But I cant make any calls or receive any calls yet. Please help.

I sent a message to [protected]@t24mobile.com <[protected]@t24mobile.com>; in this regard but there is no reponse whatsoever.

Regards

Mrinmoy Gupta
mrinmoy.[protected]@yahoo.com

Dear customer,

Hi I am Priya from Future Group. I have forwarded your complaint to our team who will get in touch with you soon. In case you have any queries please write to us at [protected]@futuregroup.in along with your reference id 5873 and we will get back to you.

Regards
Priya
Future Group Care

Dear customer,

This is to inform you that your query about Free talk time not credited on your T24 mobile number, We would request you to please provide your T24 Number, Store City, Store name, Del Number, Till No, TR NO, Invoice No, Invoice Date, Bill Amount and Free talk time in order to provide you the closure on priority. Please write to us at [protected]@futuregroup.in along with your reference id 5873 and we will get back to you.

Regards
Priya
Future Group Care

T24 — Faulty Sim

This complaint was submitted on line on 8-2-11 to T24 help line email, But is still not resolved.

I received a faulty SIM that never worked. Is this scheme a CHEATING exercise.

neeraj.[protected]@gmail.com

[protected][protected][protected][protected]-
Ph No [protected]

(1) This connection has been taken at Big Bazaar, Saharaganj, Lucknow.
(2) Activated on[protected]
(3) showed nil balance for one day
(4) Thereaftermobileis showing "Invalid sim"
(5) About more than 200 Rs have been credited by way of shopping at BigBazaar & Pantaloon.
(6) We discussed this issue with Sri Ajit Mukerjee on 6th Feb'11. He was unable to suggest that weshouldtake new sim by paying Rs 49/=
(7) Can you pl kindly arrange for review and arrange for rectification of the problem as soon as possible. Else we are loosing faith on genuineness of this whole arrangement.
(8) will appreciate a response.
===================================

t24 company is a cheater company..They are selling sim in 30 rupees by promising 45 TT in bigbazar. But this is absolutely false..There is no TT on 30 rupees sim. So I request to you please don't go to purchase the sim of t24 company. They are Thief.

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused. Would request you to write to [protected]@futuregroup.in with your concern details, the store details, your contact details- T24 number along with your reference id 4282 and we'll get back to you.

Regards
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't received any response from your end.

Regards
Priya
Future Group Care

Dear customer,

Hi, I am Priya from Future Group. We regret the inconvenience caused to you. Would request you to write to us at [protected]@futuregroup.in with you contact details (T24 no.) along with you ref id 4171 and we'll get back to you shortly.

Regards
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't received any response from your end.

Regards
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. We regret the inconvenience caused. We have received your complaint and checked up on the same. Currently Online Recharge don’t support Special Recharges like STVs/Offer/Promotion Denomination. Same has been mentioned on T24 website also. In case you have any further queries please write to us at [protected]@futuregroup.in and we'll be glad to assist you.

Regards
Priya
Future Group

Dear customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. I have shared your complaint details with the brand who will look into it and contact you shortly.

Regards,
Priya
Future Group Care

You all just apologize n give assurance without any action/improvement in your service.

Hello Team,

I am from Pune. There is not network from yesterday on my mobile, due to this my family is not able to reach me on phone. The problem is continuing today as well. can you give me a answer for this. i have removed the sim card, battery, and what else switch on and off the mobile but no use . please take care of this issue and please give as notice of when the network will work .

Dear customer,

Hi, I am Priya from Future Group. At the onset I apologize for the inconvenience caused to you and request you to write to [protected]@futuregroup.in with your transaction details and reference id 2885. We will contact you shortly to update you on the same.

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from you.

Regards,
Priya
Future Group Care

Dear customer,

Hi, I am Priya from Future Group. At the onset I would like to apologize for the inconvenience caused. Request you to write to [protected]@futuregroup.in with the store details, transaction id and reference id 2881. We will look into it and contact you.

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from you.

Regards,
Priya
Future Group Care

Dear Customer,

Hi, I am Priya from Future Group. We would require a few details in order to assist you. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store you got the SIM from and the reference number 2863. We will be able to assist you better with these details.

Regards,
Priya,
Future Group Care

Dear customer,

Just a reminder that we haven't received a response from you.

Regards,
Priya
Future Group Care

my internet is working very slow for 100 days plz help us

Dear sir,
my

My mobile no is [protected] and my complain is my Internet connection is not working from 09/09/2014 on the same day i have recharge the pack of 500 mb for two month pack for rs.100/= .
from last 33 days i am continuously talking to customer care every time they are telling that it will start in some time . After repeated complains i have lodged a complain also, after which i have received a call from your end and your officer told me that Internet is closed from end only and it will be shorted out in next 24 hours . This complain i have done before 10 days back and after that also it has been not started after which on 08/09/2014 again i have complain for the same now your executive told to wait for another 48 hours and given me complain no-PNR[protected]. But till date this case has not been resolved and when ever i call to customer care they told to do manual setting.
Now for your kind information from 09/08/2014 to 12/09/2014 i have done this setting for 30/40 times i have switched off and switched on my mobile every time as well in your retail counter in big bazar also they checked and told that my setting is ok and ask me to talk to customer care .
So now please tell me that another how many months i have to wait for restart the internet connection. also you are requested to revalid my date from which you start the connection, already my 1month pack is over and started for next month, as i dont have any problem in my mobile this is stop from your end please clarify the above matter immediately other wise i will move to consemer forum. my alternate mobile no is [protected]

Dear Customer,

Hi, I am Priya from Future Group. We will assist you with your concerns. Please write to [protected]@futuregroup.in with your contact number, complete concern details and the reference number 2673. We'll get in touch with you over this issue.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

Absolutely agree. T24 should be help responsible for forcefully making those low self esteem marketing calls.I will puke if I hear that lady's voice or the singing.

From: Lovely Mukherjee
Sent: 04 August 2012 16:00
To: '[protected]@t24mobile.com'
Subject: FW: Complain

From: Lovely Mukherjee
Sent: 30 July 2012 11:02
To: '[protected]@t24mobile.com'
Subject: FW: Complain

Dated 15th email below, followed by submission of documents on 20th July, still my T24 connection not restored. Is this the way you operate?

From: Lovely Mukherjee
Sent: 25 July 2012 11:27
To: '[protected]@t24mobile.com'
Subject: FW: Complain


I have submitted all details on the 20th of July 2012, to Big Bazar VIP Road, Kolkata, T24 Centre..still my line is barred. Please expedite and reconnect my line at the earliest.

From: Lovely Mukherjee
Sent: 15 July 2012 20:53
To: '[protected]@t24mobile.com'
Subject: Complain

With reference to your sms, mentioning my details do not match with your records and hence outgoing calls are barred. To enjoy services please submit your ID, Address Proof and photo to TATA DOCOMO.

I am really amazed at this enquiry.

First of all, after my shopping in February 2012, at Big Bazar, VIP Road, your representative literally forced me to avail T24 free coupon plus charged me Rs. 50/- for additional talk time. In the process, he took all my verification, PAN CARD, etc., and then activated the T24 SIM ([protected]) given to me by them.

My question is how could you suddenly bar the outgoing calls? What verification was done prior to activating the number? Is this the way you operate, anyhow generate clients and give them trouble. I am a very busy person, and most of the time I am travelling, I am sending the details to you through this email attachment because it is not possible for me to go to Big Bazar which is 20 Kms from my residence. Moreover, if you feel, this email is not adequate please send your representative to collect the documents from my residence. This will also help for physical verification. If that is not possible, like a good business sector, I expect TATA DOCOMO to refund the cash what you had taken and permanently disconnect my line. I am not interested to continue with T24 because it is causing a lot of harassment.

Thank you,

Lovely S Mukherjee
Phone: [protected]

Well it's shocking to see so many victims of T24! guess they are laying out some trap to victimize poor customers!...

T24 has given me the worst ever experience! this **** just believes in harassing it's customers! they have blocked my sim for no reason and not even taking up my issue! asking me to buy a new sim, can u believe it?????
Time to drag these **** called T24 to consumer court, and give them a lesson for life, which even their coming generations won't forget!!!

i want my PUK number of my cell i.e. [protected]

My sim worked in thailland and i checked my balance there by calling 1331 and i lost rs 50 please give my money back as i think it is not good to take money even if we see our balance . MY T24 number is :[protected]

my no is not working please connect my service other wise i break the Sim

T24 Mobile — Internet not working

MDN:[protected] Roaming at GHaziabad but Internet not working during Roaming. Pl. resolve the issue asap.

T24

T24 SIM NOT REGISTRED MY T 24 MOBILE NO [protected] PLEASE REGISTRED MY NO AND OPEN THE SIM SERVICE

whats app & Facebook messanger not wortking on mobile data.

My number [protected], i am not able to use whats app and facebook messanger on T24 mobile data at all. Also the internet is very slow at times. Please help me get this resolved or refund my moneyback.

SIM is not activated after 3 days of purchasing

My t24 SIM is not activated after 3 days of purchasing. My t24 number is:-[protected] My contact number is:-[protected]

sim card blocked

my T24 sim card is blocked. its asking for a PUK code. my mobile no. is- [protected]. please help me.

My T24 SIM No:[protected]. It is not activated in my Mobile inthe september 2011 .But LATER (NOKIA-1616, LG R 200, ) When I inserted this SIM it says automatically SIM INSERT .we have confirmed at Big bazar RTC X ROAD hyderabad 500020 AP.Even at Big bazaar ex-cutive at T24 counter also confirmed that sim is not working so, I have requested to issue new sim with any other no' but ex-cutive refused to release and they have demanded to pay and buy other sim .So, I have requested to cancel the above given number.


Note: Kindly request to Cancel My T24 SIM No:[protected] and do the needful.

Rgds
Ravinder.Ch
H/no: SRT175
JAWAHAR NAGAR
RTCXROAD HYD 520.
M: [protected]
Email: [protected]@gmail.com

i want to deactivate my number

Dear Sirmadam,
I purchased a sim card T24 from big bazaar on 1st Jan, 2011. Later it was deactivated in june, due to insufficient balance, later again i visited big bazaar (old madras road, bangalore ) & replaced sim by paying with new Sim No., the madam geetha told tommorow it will be activated, but didn't get activated & was showing invalid sim, Since i was busy with my official work, i could meet her in person, but called her and reminded her for activation, see told it is activated from our side, but in my mobile it was showing invalid sim, so finally i met her last week with mobile & sim, see told, ur mobile is having problem, so next day again i visited with differnt mobile, then see told ur sim is damaged, I asked her how come it was activated when it was damaged, see told forget it & given new sim, which was activated 2 days back, Now the amount i had in the older sim is not recovered, when i asked her she told that recharge is not possible, then that amount who will pay me, My new sim [protected], so i request you to take action on her & recharge the amount immediately, This people are spoiling the reputation of Big bazaar, hope my amount wil be recharged at the earliest

My name is Jagadeesh and my number is [protected] my balance was deducted from Rs.199.36 to Rs86.29 this i have checked with t24 customer care they were unable to give any proper reply and informed they don't posses any details

Sir,

I had been shopping in Big-Bazar, food section on dated 11-August-2011 for Rs. 574/- only
vide Till no. 11 Receipt no. 0005984, St : 4977, Ch: 180562, Tr :34181, Cashier's Name is Bimal Chakraborty on this bill I got talk value of Rs. 15/- but till date I have not
getting this amount & I am calling many times [protected]/1601 in BIG BAZAAR, Galaxy Mall, Burnpur Rd. Asansol & Customer Care, but result is nothing.
kindly do the needful.



My Mobile no. [protected]