T24 Mobile Complaints & Reviews

How to do mobile recharge through t24 mobile kiosk app from brand factory invoice bill. I had free talk time of 20 rs. I want the customer care number of t24 which is working. I want to communicate with t24 to know the procedure to recharge. Please communicate with me & solve my issue to recharge my mobile. I am expecting a emergency call from t24.

I am heaving T24 sim no [protected] but since last 3-4
months sim is not getting network. Hence inspite of balance in a/c I am unable to use balance. I am not getting big bazar purchase benefit as regards T24 balance.sim is conected with adhar also. My alternate contact no is [protected] and e-mail id is [protected]@gmail. Com. Pl remove the problem of network or provide anothre sim of other network. B.C.Trivedi Ujjain

Dear t24,
I wish to port my existing number to other service provider as your charges are unaffordable to me.
Whenever i tried to send port message to 1900 many times but getting massage failure report while messages to other number are being deliver successfully.
It seems that pirtability messages purposely blocked.
Kindly allow me to port my number to desired network.
Number wish to port is[protected]
Regards

I have lost my t24 sim number ([protected]) and i'm scared it would be missused by someone and its on my father's name so please do something and deactivate and remove all its service of it as fast as possible and deactivate it today or anyone can cost harm on my father's name so do it today only it will be very greatful of you please and inform me about it to as fast as possible so that i can relax...
Thank-you

No matter which company a customer pay for a particular service, they are bound to be cheated in this country. No exception with t24 mobile service. Everytime i make a purchase at big bazar for more than inr 400 i am eligible for inr 10 of free talk time which never gets auto credited if after mentioning the mobile number at the billing counter. T24 website displays a toll free customer care number 52121 but never connects & a message is aired "it is a non functional number/does not exist" for over half a year now so is the case with many other non toll free customer care numbers. There are few numbers that connect however no one responds & are disconnected automatically or the customer is bound to disconnect as the billing continues without any conversation. So ultimately customer keeps wasting money for just nothing. When a number connects & some conversation is made with the cc rep, he or she affirms that the free talk time wud be credited within two working days but nothing happens even then. Tried even emailing them at cc mail id without any result.in all this process of getting inr 10 of free talk time already inr 20 to 30 is wasted every single time. Such a pathetic condition of our service sector be it private or public all are the same. It seems public robbery has become d moto of all agencies as they know it very well that majority of the customers cannot afford a legal course of action in this country.

Hey, i was running away from a rape case.. And i needed to make urgent call since i wasn't near my area.. Bloody december end 2017 one fine way the network goes boom.. Zero!! And till date it has never returned.. Wtf.. Actual chutyapa.. # u and # the entire team of t24.. This will never get resolved and i am here just to say # off.. And at least intimate your t24 users that the network will be down forever from so n so date.. Even vodafone doesn't port from t24.. Screw u all #.. Uneducated chuts!

Greetings!

I have a t24 sim card which i bought from hometown marathahalli, bangalore a few years ago.

I had gone out of the country for a few months and after coming back, i used my t24 phone number on 17 dec 2017. From 18 dec 2017, i have been getting a message saying "sim not provisioned" on my phone. I went to big bazaar rajajinagar, bangalore to ask them what the problem was. They told me to get an new sim card from a docomo store. I went to the docomo store in 8th cross road, malleswaram, bangalore. There, they said that the number had been deactivated due to non usage and they have to check for the number availability and only if it is available, they would be able to issue the same number to me.

They called me after a few hours and informed me that my t24 number was still available to be issued to me but the new sim had to be issued from a big bazaar store as the number belonged to t24. I went to big bazaar malleswaram around 20 minutes after receiving the call. The t24 representative at big bazaar, malleswaram connected me to t24 customer service. That did not help at all, i was just told that my number had been deactivated. T24 big bazaar further told me that they did not know how to issue the same number to me even though the number was still available. They also said that they had server errors and hence could not do the job. Another excuse they gave for not doing the job was that t24 was shifting to airtel network.

As my t24 number is linked to a lot of my government issued photo id's including my passport, i request you to reissue the same t24 phone number to me as soon as possible.

Hi, my t24 has been deactivated due to no usage for more than 6 months.

I have my number, it is able to connect to t24 network and also the ussd - *123# shows a balance of around rs. 6.

Now i want to get my number reactivated, i have reached out several times to [protected]@futuregroup.in and [protected]@t24mobile.com, but no one has responded. The t24 customer care numbers provided on the website do not exist at all (For karnataka[protected] here - https://t24mobile.com/#/customerCare).

Please give me a customer care number. This is not fair, and has taken too long.

Dear sir/madam, i got recharged with 148

That plan includes: local calls free - std calls free - roaming incoming and outgoing calls free - 2800 local and national sms free - 2 gb - additional browsing charges @ rs. 0.10/10 kb - data validity 28 day (S) - capping : daily @ 250 min and thereafter @ rs. 0.30/min - free sms @ 100 sms per day - voice, sms and data benefit carry forward feature available for same pack - not applicable for commercial use

But the issue is that the plan is not works at all so please kindly resolve my issue as early as possible

My brother by mistake applied some code on my samsung phone its not touch screen and now it is blocked. The screen is showing puk is blocked only emergency call what to do now. Here's my detail: t24 number [protected] (Rregistered on ismail shaikh) puk is blocked. Please help as soon as possible
Alternate number [protected]
Please solve it as i am reading that this service of t24 is quite slow or gives no proper solution my contacts are in there i need it urgently it happened at night that's why i have to wait for so long but please provide some help. I don't know the near by t24 store so please help online or elsen send the right customer care number as soon as possible... Help help help help help pleaseeeeeeeeee

I had got a t24 sim from jp nagar bangalore big bazaar in 2013. I had been using the sim for 4.5 years untill i lost my phone on 26/1/2018. Now all my official a/c's is linked to my t24 number. I have lost my sim in jamshedpur, jharkhand as i have now shifted here. When i visited big bazaar mango jamshedpur for a replacement sim i was informed they do not have blank sim and it may take 2-3 months to get them. I am highly disappointed as now i am not having the number which is linked to all my official accounts. When i try to change my phone number it will generate otp for which the number is necessary.

Hi, we bought a new phone for my daughter and she tried to experiment on the settings on the phone, and then the inevitable happened. My t24 sim got accidentally blocked. Then the phone says, "hello, please enter your puk to get me working." so, i need the puk code to open it. Can you kindly help me out here. My number is [protected] and the area code is 080. Please note that this is the second time i have made the same complaint. My alternate number is [protected]

Hi, we bought a new phone for my daughter and she tried to experiment on the settings on the phone, and then the inevitable happened. My t24 sim got accidentally blocked. Then the phone says, "hello, please enter your puk to get me working." so, i need the puk code to open it. Can you kindly help me out here. My number is [protected] and the area code is 080.

I visited near by big bazaar (Hebbal) today 25.12.2017 for having t24 duplicate sim for the number [protected] but they refuse to give me replacement sim card for the number and they say visit tata docomo customer center for duplicate sim.

I tried to visit tata docomo centers in vidyaranyapura (560097) and saharakaranagar (560092) but this centers are always closed.

I tried to call customer care numbers but its always comes that t24 customer care having some technical problem and not able to attend the call.

The only main reason, i want this number because i have registered this number for aadhaar, bank account, gas booking... Otherwise i could have ignore this, please understand your customer pain here.

Please guide me right way of get the replacement sim for the number [protected]

I lost t24 sim and tried to contact customer care of t24 through given cust care number [protected] but the numbers are not working. Tried to contact docomo customer care also but they don't recognize my t24 number.

Request to share correct contact details of customer care so that online support during loss of sim can be reported.

Need support to lodge request for deactivation of sim and issue new one.

First recharged with rs. 349 through icici bank by seeing unlimited talk time and 1gb per day. We have not got data. While contacted customer care, they informed only talk time is there for 349 and need to charge 249/259. Again recharged through icici by browsing the plan and selected 249 for data for 28 days. Again we have not received data.
Now customer care is telling they cannot take responsibility through 3rd party recharge and nothing can done by them.in that case we are going to loose hard earned money of rs.249.

Even try for contacting higher official is not happend holding phone for more than 20 mins.
Ph - [protected]

I have lost my mobile with sim card with number on[protected] in noida at 3:00 pm. So i request you to kindly de-activate and block my t24 mobile sim and arrange to issue another one. Lost mobile no.[protected].

Please arrange to provide the process.

The no. Which was given for authentication is with me and i can be contacted on my mobile no.[protected].

Regards

S kumar...

Sir
I am from khanna distt ludhiana punjab. I want to tell you that. I was using t24 service since from long time. I also connected with adhaar card. But my 3 numbers have been closed by t24 without any reason. These are closed from 3december 2017. These numbers are
1. [protected]
2. [protected]
3. [protected]
These are my terminate number if you want to contact me my number is [protected] and [protected]. I don't now what's reason?

Sim puk no.
[protected]
That no will required to 7 to 8 month lock i want give me that puk no required for to plz give for this sim puk no...
I have vry importance for this no. To i regard for u to plz send those puk k no for my email id immediately... The i start my no and those work b down thy will start again and continuous for daily life and every importance work
Thamc

Hi, in 2011 i had taken t 24 connection from big bazaar store, calicut, for my sister. As she was minor then, sim was taken on my name. She had been using the sim till september when she lost her mobile. We went to big bazaar multiple times for sim replacement, but we were always informed there was no blank sim in stock. Finally we got a blank sim from docomo store and approached cust care in big bazaar. During the replacement process, we were informed that the number which was taken on my name is no longer on my name, instead was on some one else named mr. Bobby (Who was using same number before 2011), but the number is actually being used by my sister.

Now we are unable to get sim replaced as we got sms from docomo cust care that there application has been rejected due to name mismatch. Kindly help to get sim replaced as the number has been linked to my sisters aadhar, bank accounts and other goverment documents.

Kindly do the needful.