Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Hi,
My name is mrs gowri kandasamy, residing in 15 gandhi avenue. I was out of country and got back on september 6th, 2020. Unfortunately there is a billing error and we have been charged rs 6980/ for 30 days. I would appreciate if you could intervene and solve the issue by sending someone to retake the reading and rectify the issue asap.
My cell phone number is [protected]

We have some many time for to attend power supply intrupted may be a fault at whole area but they not responding, how the tneb collect money terif but they give improper services at sembiyam chennai area
If there any fault occcers ofto clear permanent but they do inproper so kindly give better solution my area sembiyam, teeds garden 1st, sembiyam chennai-11

Sir, during Housing set up transformers back of my home through e b within 2 feet i want to replace another place

Sir, e b transformers placed back of home .dugar Housing set up more then 500 Homes they set up transformers back of my home nearly 3 feet through e b in ambattur pl remove transformers to change another place

The coconut tree near by laid new LT main line it is hardly half feet gap. Tree will chances of falling down or severe electrical injury or two to three post it will get physical damage. Please do the needful before it get any issues. Already we are informed to area Line man.

I would like to lodge a complaint regarding electric meter is not working at my house for last two months.
I have also registered my complaint, still now no representive from EB came to resolve it.

Complaint Id:[protected]
Service No::[protected]
Nature of request: Meter Struck up

Iam from ambedkar nagar, st thomas mount, chennai 16.My complaint is no response from eh officers during power cut in night time.the power off at 1am to still now 2.30am.

In tamil
ஐயா, எனது பெயர் சுமதி மற்றும் வில்லுபுரம் மாவட்டம் அயந்தூரைச் சேர்ந்தவர். எலக்ட்ரிக் கம்பி என் வீட்டை விட முன்னேறி வருவதால் எலக்ட்ரிக் பதவிக்கு 10000 / - ரூபாய் செலுத்தியுள்ள�...⇄
ஆனால் என் கிராமத்தின் லைன்மேன் மீண்டும் எங்களிடமிருந்...⇄ 1500 / -rs எடுத்தார். சில உபகரணங்களை வாங்குவதற்கு .அவர் ஏற்கனவே 3 மாதங்கள் ஆகவில்லை, அவர் வரவில்லை. என் பிரச்சினையை தீர்க்கவும்

Hi

We are from Panruti taluk, Cuddalore district.

Address :
(Kumbakonam road - transformer failure)
Opposite vlc company
Panruti south rural (taluk)
Cuddalore district

Responsible Incharge Person :

AE OFFICER :MR PALLAVARAJAN
AE/SS/Panruti south /Rural
Tmt N.Sumathi

Sir,

Last two days, No power in my village due to one of the transformer failure. We already informed to our local officer Panruti south and they informed us, transformer failure. We waited more than two days ago.Even not remove and not checked by maintenance team our respective transformer.

Everyday tneb officer our incharge : Foreman casually coming and not solve and not remove failure transformer. but there is no response from him. We waited more than two days, today morning[protected] they loop electricity connection from another nearby transformer. So, Agriculture motor pump not work!!!

Who give right for not give electricity
to agriculture conntion motor?

I[censored] loop for electricity from another transformer, Give Electricity for all ultilities

Still our location :Transformer( PANRUTI SOUTH RURAL TRANGORMER NOT REMOVE AND NOT CHECK MAIINTENCE TEAM)

After corona lockdown, we doing agriculture farming.we highly suffer by our transformer failure.

Responsible Incharge Person :

AE OFFICER :MR PALLAVARAJAN
AE/SS/Panruti south /Rural
Tmt N.Sumathi

Our village is basically depends on electricity for farming and drinking water

Kindly take the action and resolve this issue asap...

EB Bill reading shows high amount eventhough we did not use it for 2 months.

Kindly help us to give the correct amount.

Dear sir,

I am ramkumar from kelaiyaapillaiyoor, kadayam, keelakadayam,...

I have 1 month baby and 2 year child's
Now date is 30/09/20202 at 3:00am
Today our area current supplying stop before 4 hrs. At night time. So i call to kadayam eb office. I says same words to eb officer but they duty officer irresponsible talk to me.. Now its ok to my family otherwise lot of people same situation in my area. So please register my complaint and take immediately action for problems always future problems...

Thanking you

Full description of the event:

With reference to the above captioned subject, i have a query for the huge billing in my consumer number. My bill now is rs.29842/-, which can not be paid by any person during this situation.

From february, i am receiving a huge sum of billing to my number. I have raised a complaint by february to the ae, pallikaranai regarding the huge billing issue. But, i did not receive any reply from your side. Then this pandemic came, all the assessment was made by previous month billing only. And one surprising day i received a huge sum of 29302 as my outstanding. For your information its a single bed room flat.

For the february month itself i did not receive a reply, again i complained to the ae, pallikaranai about this. No proper response was there from your side. She just washed off saying we cannot do anything from our side, and said that you have to pay the bill and then only we can reverse it. Everything to be dealt with at the next level of authority.

As a next step i took the complaint to the next level, that is the office present in west tambaram. The next day i got a call from a person called mr. Sudarsanam, who heard my query and told me that he will speak to the respective officer and update. With this i wrote a complaint to the sc office present in kk nagar also. I spoke with mr. Kannan who coordinated with me regarding this. I contacted the ae, pallikaranai as per advice. One time she texted she was in meeting, and i texted to call me when she is free. She did not respond me. After that i called a couple of times but she listened to me as though it was the first time i am explaining the issue to her.

I am a middle class person and i won't be able to pay such a huge sum of money as my bill which was not consumed by me. And so many times i would have put permission to my office and went up and down for this issue from february. I also met her personally many times for this issue since february. I am really fed up with this. Neither the seniors or your juniors are not responding properly for a customer who has faced the issue and the bill has risen from 2000 to 29000. I will not be able to pay the amount at any point of time.

Till date i have not got a proper reply from your side, and i am waiting for the correction to happen from your side.

Date of incident: from february 2020
Client consumer number: [protected] ([protected])

Dear sir
My self p ammasi and my consumer number is [protected]
In our village we are facing too much voltage fluctuation and low voltage problem because we are sharing one old transformer with our nearby villagers. Yesterday my borewell motor get faulty because of this voltage fluctuation i registered complaint today in tangedco electric board but i am sure they will not take necessary action so forward this matter with regarding department and please do the needful i also shared my complaint id below
Complaint id:[protected]
Service no:[protected]
Name of the complainant:p. Ammachi
Nature of request: voltage low
Complaint details: dear sir in our village we are facing low voltage and voltage fluctuation for
The last five year because of old transformer
Registered on: fri sep 25 19:16:37 ist 2020
Regards
P ammasi

Respected sir,
I'm stephen, from no4, 5th cross street, ponniamman nagar, karayanchavadi. Without proper information electricity gone very often in this street, all time they stop electricity 3 to 4 hours. I request you to kindly please review issue and please do a need ful. As a resident from this street not able to contact through phone always line is busy. Not responding as well. Please check with google map review of karayanchavadi eb. All people who were living in this street did in the comments. Kindly check it.

I had a bill from tneb of about 4684/- which i paid today. Around 3pm i tried to pay the pending bill but the transaction failed and the cash got debited. I haven't been credited the refund yet. Kindly advise on this because i have only 2 days left for bill payment.

Tneb google pay upi has not been working recently and the transactions have been failing according to my friends.

Dear sir,
My name is e. Ravi from redhills, palavoyal. My contact number is [protected].
Please find the attached, letter regarding the objection request not to keep electric pole in future. Please take neccessary steps not to keep electric pole in future.
Kindly please do the needful.
For more details kindly please find the attachment

This complaint refers to the cashier (Lady) receiving the amount of electricity charges, who refuses to replace the existing card that has been fully used and finds no space for further entries, with a new one. I went to the bill payment centre at raghavan colony, jafferkhanpet, adjacent to 11th avenue, ashok nagar to pay elec. Charges. She received the amount readily but gave me a negative reply to my request for issuance of a new card. Not only that, she misguided me to go here and there to other sections housed in the premises. All officials again directed me to go to the said cashier who bluntly said"no". Some directed me to go to mgr
Nagar office to get a new card. (From 11 th avenue, ashok nagar to mgr nagar). I am a senior citizen aged 72 and it is now obvious how the tneb officials take parade of the public/ customers, which is ridiculous.in the past, the person who is authorised to record the meter reading and charges, used to replace s new card, when the current one is exhausted. But, nowadays, those officials fail, deliberately. If the lady mentioned was wrong, she should be warned suitably and penalised. Such
Persons are unfit to render good service to the public. Even it will be better to remove her from service. Tneb better get privatized even though there are possible adverse effects! This report should be brought to the knowledge of tangedco.

Respected sir / madam,

This is to bring about the notice of that a person residing at no.8/ 29, south street, west tambaram, chennai 600045. Is using single phase for their press company and they don't have authorized licenses for their press company. This often bring damage in the ebpost and the wire man often changing the wire and making trouble to all residing. So kindly take action against that company and solve our problems. This company is illegally using the government property without our acknowledgement
Thanking you!

Dear sir my eb number is [protected], at the time of lockdown i have paid the bills regularly but last reading was taken on[protected] that was taken from feb 2020, what iam asking is at the time of lockdown, police, doctor, bank employees, sanitary work ers are working but you people didn't work and getting salary and taking reading from feb2020 my question is did you get your salary at the time of lockdown how

No power in our house from 18.09.2020 afternoon kindly rectify the problem as soon as possible