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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 161

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S
Swaroop211
Dec 31, 2019
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Address: 16/32 Venkiar Street, Chennai, Tamil Nadu, 600079

I have been changed an amount of 4522 above my normal bill of amount 3000 i have been paying my bill on time for the amount o[censored]nits consumed. Now as i have less usage o[censored]nits why should i paid for the units which i have consumed as an average shortfall. And i am saving electricity to paid less now they charge me for not using it. It's not fare to exploit your users
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
My bill amount 110 but here showing average shortfall 340 why I should pay that amount

average shortfall of 4522 - Comment #3747345 - Image #0
Subramani N's reply, Oct 13, 2020
Consumer number-08060005108
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    Nandhan Ajay
    from Chennai, Tamil Nadu
    Dec 29, 2019
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    Address: Ariyalur main road ,opp to Christian School, raja nagar, Perambalur, Tamil Nadu, 621212

    Raja nagar oppd to christian schl these is the particular area at perambalur current was not providing properly they can cut at any time form past two days they shutdown the power at night time 10.30 to morning 10.30 what is the reason cut the current and they are not properly answering and not take care about it and all the other areas has current.. A
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Sir/Madam, I would like to file a complaint about the spelling mistake in my name registered in the bills of Electricity Board. Its been typed as 'Z.H.SHUAIH AHMED'. I need my name to be typed as ''Z.H.SHUAIB AHMED. Account number is [protected] .Kindly please change the name in the register. Thank you.
    Eb meter not working .please come and check
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      S
      Sekaran1990
      from Chennai, Tamil Nadu
      Dec 24, 2019
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      Address: Chennai, Tamil Nadu, 6000021

      Hi sir,

      I am living in old washermenpet. Each and every time i am facing the reading issue. A person who represent the electricity board to make the electricity reading (Two months once). They didn't marking the actual reading (Which we used). Today (24th dec 2019) he marked wrong reading no. 2860 instead of 3219.in my next payment i have to pay extra amount than the normal. Please consider this and take quick action to resolve it immediately. This is the second time facing this issue.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      கடந்த 6மாதங்கள் ஆக EB இல் இருந்து யாரும் Reading எடுக்க வருவதில்லை. Inform செய்து பாத்தோம், பதில் இல்லை. எனவே தயவு செய்து இந்த புகாரை ஒரு எச்சரிக்கை ஆக ஏத்துக்கொண்டு, சம்பந்தப்பட்ட அதிகாரியை உடனே இதை கவனிக்க சொல்லுங்கள். இல்லைஎனில் நான் consumer courtகு போவதை தவிர வேறு வழி எனக்கு தெரியல
      Id:[protected]
      For my home DOOR LOCK status is fixed and charged previous month amount.But NO ONE IS CAME FOR TAKING READING and Meter will be available always in the Apartment as 24/7 available.No High usage for this month also.Please resolve..
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        T
        topslip1953
        from Delhi, Delhi
        Dec 22, 2019
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        Address: A NAGARAJAN FOREST OFFICER (RTD) 68- 5TH CROSS STREET. THINNAPPA NAGAR KARUR, 639004

        I have registered a complaint on[protected].10.30 am in the tneb office at karur regarding the sudden power supply disconnection from the main electric post to my service no.[protected] thanthoni malai section. I contacted daily the li (Thiru muniyappan cell no.[protected]) in charge and he will reply me "i will come in the evening". We are prepared to pay any expenses towards this work which has to be attended only by the tneb staff. We do not understand the problem behind this. Please do the needful at the earliest. My cell no. [protected]. My email id: [protected]@gmail.com
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          G
          Gshar
          from Chennai, Tamil Nadu
          Dec 22, 2019
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          Electricity board of ambattur, cutted power on december 21 evening, around 6 'o clock. And when we inquired about the unusual power cut, which was not even informed to us earlier. They said that it is our fault that we inquired late and power will will come at morning 8 'oclock. This is really irresponsible behavior. And if no action is taken we will surely do our best what we could do. Either they should have informed to us earlier, or atleast something should have been done. But the way they responded towards our complaint is really not acceptable. Please see to it as soon as possible. From ambattur-thiruvengada nagar - south end road.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Please take meter reading

          unusual power cut and irresponsible behavior of the board - Comment #3618244 - Image #0
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            G
            Gopalakrishnan Venkatapathy
            from Chennai, Tamil Nadu
            Dec 20, 2019
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            Address: No 4, 17th Street, Tansi Nagar,, Velachery, VELACHERY, Chennai, Tamil Nadu, 600042

            I submit to state that the electricity overhead power lines were laid in all streets of tansi nagar, velachery about 20 years back and they become very old due to wear and tear. They are being affected frequestnly due to heavy reains in the area with danger to general public and residents. At tansi nagar area several thousands of people are residing and several hundreds of students are using the tansi nagar area to attend the classes at saint antony, bethel and dav public schools which are situated here.
            Further vehicle population is increased at tansi nagar area due to above schools. Considering the above we request concerned tneb officials to convert the old overhead power lines in to underground at our area to avoid accidents during rainy seasons.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              A
              advaittichu
              from Chennai, Tamil Nadu
              Dec 19, 2019
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              Address: Tiruvallur, Tamil Nadu, 600053

              Sir,

              My consumer number is [protected].
              Yesterday (18.12.2019) they have taken eb reading and our used unit is 510 and charged rs. 1846/-. Not only this they have charged rs. 8, 049/- as cc arrears.
              In bill if we check they have mentioned it as online discrepancy.

              Eventhough we pay the amount promptly no idea why they have charged this arrears amount.

              Uncessarily harrasing common people by charging this much excess amount. As arrears.
              Trying to contact the eb persons but no response from their end. Our sd available (Rs.) 10718
              Kindly take necessary action and solve our issues.
              +2 photos
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                K
                Kannanpmk
                from Chidambaram, Tamil Nadu
                Dec 18, 2019
                Resolved
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                Resolved

                Address: 623707

                Dear sir,
                I am residing at no 2/288e pandiyan street paramakudi ramanathapuram district, opposit subregistrar office near jeevan hospital
                Now eb post is located in the corner of plot mr. Balakrishnan without disturbing anyone. Due to self convenience and twowheeleer parking for plot owner they planned to shift from original place to,
                3feet to left side and 3 feet to front (Road)
                This will affect public transportation and give safety issues. It will disturb 4 wheeler and other emergency vehicles. Constructing road or drainage work will be very difficult.
                Above all it gives life threatening to our family and safety issues.
                The pole is newly replaced and no disturbances to any one.
                As you know very well forwarding non disturbance pole for a silly reason and selfish reason for a single person which will affect public and other neighbor that to in the road is not acceptable.
                They already dig hole for shifting pole. Already spoken to foreman, ae in this regard.
                I request you to kindly intervene in this issue and stop further process and ensure safety for all
                +1 photos
                Dec 18, 2019
                Complaint marked as Resolved 
                My phone no. 9894929837
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  S
                  Sandaleen
                  from Salem, Tamil Nadu
                  Dec 16, 2019
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                  Address: 600062

                  To whom it may concern,

                  Service no: [protected]

                  I got a bill amount email on nov 22, 2019 as rs. 0 (Bill date:[protected]. I have waited for a few days and amount not corrected so 10 days before i went to eb office directly and they said that is their mistake (Wrongly entered previous month reading so the system automatically calculated used units as 0, so the bill amount is rs. 0) and i'm ready to pay the bill at spot but they advised me to do online once the bill was uploaded. From that time i have been checking the web portal but the bill not updated so i thought `ok they will adjust it next month` but today i got an email with the correct amount but the bill date is same as (Bill date:[protected] and if i go to pay it online cc arrear rcfees rs. 100 automatically adds up.

                  How can it be my mistake? Why do i need to pay extra without my mistake? Please resolve this.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    R
                    Ruth Marthal
                    from Coimbatore, Tamil Nadu
                    Dec 14, 2019
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                    Address: Madurai, Tamil Nadu, 625018

                    We have improper current flow for the past 2 days. Written a complaint at eb office on thursday i. E, 12.12.19. They gave one contact number for this complaint. I don't know his name. We are calling him 2days he is saying i will come i will come, but not coming. Totally dissatisfied with eb helpline. Worst service. Eb number 2551 name sundar. Address : chokkalinga nagar 5th st, chokkalinga nagar 5th cross st, koodal nagar madurai.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      B
                      Benjamin Daniel Raj
                      Dec 13, 2019
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                      Address: TNHB,Avadi, NoClassic appartment,425 S2 second floor, Tiruvallur, Tamil Nadu, 600054

                      Dear team,

                      We are living in no:425 classic apartment all of sudden the common eb-bill was raised from rs 2500 - rs 12604. Immediately we checked with the local eb office simply it was said they missed the reading for 6-7 months only approximate bill was passed for 6-7 months.
                      This was happened due to human negligence of tneb staff.
                      Impact what we faced:
                      People in the apartment not accepted to pay, after so many meetings & explanation finally we settled that amount.
                      My humble request to kindly ensure these kind of issue should not repeated in future. Unnecessary stress due to simple human error of tneb staff.

                      Thank you!!
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      Can someone help me resolve this issue for getting my temporary connection of electricity, there's a huge bribery which people are asking without which they are not ready to even look at the papers
                      Sir,

                      My eb number is[protected] ramanathapuram South region..last two days power cut in my home..kindly take necessary action for solve the power cut..
                      The electrical line cable hanging in road.the cable are hanging from ground 2m onely. So the vechicle probleam cross.
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                        D
                        Doss RJ
                        from Kayankulam, Kerala
                        Dec 10, 2019
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                        Address: 600099

                        Dear sir/ madam,

                        This is RJ.Doss
                        and my address and service details are as follows

                        Region: 09-Chennai South
                        Section: 051-Puzhal
                        Distribution: 003-Surapet

                        Address: I am Grand son of Mr.Arumugam
                        no. 197 vallalar street, puthagaram
                        Chennai 99
                        Consumer number: 713
                        Meter number: 7024307

                        Bill generated without taking meter reading for last 6 bills,
                        My E. Meter reading as on 30/09/[protected] .after that no EB person was came and took reading in my home

                        I have noticed only after I received huge amount of 10162 rupees, I was shocked and I had made a complaint on this directly visited to EB office Incharge /AE, at Puzhal but no proper response.

                        They said you have used electricity so you have to pay this amount like that they said but I couldn't pay such a huge amount.. even I said I never used electricity such a unit 1700 like that
                        They can check my history of billing Last 3 years too, still they are not respond my complaint


                        I couldn't pay this huge amount 10162

                        and please do the needful

                        They said they will disconnect my eb connection on 17/12/19

                        Kindly take necessary action on this

                        Thanks & regards
                        RJ.Doss
                        [protected]
                        +2 photos
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        The electrical line cable hanging in road.the cable are hanging from ground 2m onely. So the vechicle probleam cross.

                        bill generated without taking meter reading for last 6 bills - Comment #3610087 - Image #0
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                          W
                          White 2h
                          from Hyderabad, Telangana
                          Dec 5, 2019
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                          Address: No.18,Dr.Ambethkar street,Tirur post, 602025

                          Sir
                          I have given the meter relocation request application on 23rd nov 2019 and i paid the amount of rs.1000/- to the foreman, since i am waiting for the work to be done, but nothing has happened, no response from your end

                          I just want to know the status whether meter relocation is possible or not

                          My service number :[protected]
                          My mob : [protected]
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                          Tneb brought one big cable spool with cable for use in trasformer errection in our flat.But even after completion of works the empty spool is not removed which poses hinderence and place for piling up of garbage.
                          I am extreamly distrubed low voltage supply in my hose, if i make call to TNEB my area line / office is not responded.

                          Kindly resolve the problem.

                          Regards,

                          Raja Ameen
                          I have paid TANGEDCO bill through Mobikwik on 01.10.19, Rs.2110, still not add in my A/c, S.No.[protected], Transaction No.[protected], Dt: 01.10.19, Amount Rs.2110/-
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                            A
                            Ashokkumar Padmanabhan
                            from Mumbai, Maharashtra
                            Dec 5, 2019
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                            Address: 15th Street, Kannappaswamy nagar, Kavangarai, Puzhal,, Chennai, Tamil Nadu, 600066

                            From people of kannappasamy nagar, kavangarai, puzhal chennai 66, the eb poles are much older, and completely damaged and eb lines are crossing on the compound walls of houses, mainly in 15 th street, the complaint has been informed many times, bit no serious action has been taken or poles had been changed/repaired, expecting the eb department to take the action.
                            +1 photos
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            I live in 241 V.O.C Street, Tirunelveli-Town
                            There is no power in my house alone.
                            I tried to contact lineman of this area.
                            But no one is picking the call when I dailed the number provided for complaint.
                            1 phase is not working out of 3 phases for the past 2 weeks.
                            One phase current did't supply from 20 days out of three phase, because that phase is motor connection and ac etc.,

                            by
                            A.Subramanian.IPS
                            [protected]
                            29:11:2019, my rental house in Thiruvallur .EB reading for billing 9420 unit's run... but actually reading 9007 units reading only running... extra bills ... past month reading not enter EB man ... past month bill continue...I complained this problem EB office but not responding
                            My usage of CC charged 445/- only but our excess bill amount 1755/-
                            Full and full cheating for the tamilnadu tneb thoothukudi,

                            damage of eb post and electrical lines crossing on house compound walls - Comment #3607562 - Image #0
                            damage of eb post and electrical lines crossing on house compound walls - Comment #3607562 - Image #1
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                              L
                              L.N.Jayasankara reddy
                              from Bengaluru, Karnataka
                              Dec 4, 2019
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                              Address: #3(9/12c), Appavu nagar, Thally main, Hosur., Krishnagiri, Tamil Nadu

                              Good day sir/ madam,
                              This is jayasankara reddy and my address and service details are as follows
                              Region: 08-vellore
                              Circle: 421-krishnagiri
                              Section: 061-west/hosur
                              Distribution: 015-ganapathi nagar
                              Number: 110
                              Address: s/o m. Lakshminarayana reddy, no. 9b, appavu nagar, hosur.
                              Consumer number: [protected]
                              Meter number: 9539547

                              Bill generated without taking meter reading for last 3 bills i. E. Meter reading as on 16.11.2019 was 4031, while the bill reading as on 30.08.2019 was 4060 and as on 31.10.2019 was 4440. I had made a complaint on this to ae, at hosur, but no response. Kindly take necessary action on this and do refund the money which i had paid for excess bill.
                              With reference to the above complaint, ie-shobana (Mobile no. [protected]) had inspected the meter on 22.11.2019 and noticed that the bill generated without taking meter reading. And also ae closed the online complaint without proper response.
                              Please let me know the action taken on this and refund status of the money which i had paid for excess bill or penalty on the same at the earliest.

                              Thanks & regards
                              Jayasankara reddy
                              [protected]
                              +1 videos
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Respected sir/Madam
                              Spark in main wire at the same time power supply disconnect in my home. Please solve this problem.already inform EB office in last morning but till now not solve that problem, kindly solve the issue.
                              Thank you

                              Regards,
                              Rajasekar R

                              excess bill - bill generated without taking meter reading - Comment #3605998 - Image #0
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                                Christo Sijin
                                from Mumbai, Maharashtra
                                Dec 3, 2019
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                                Address: Semmencherri, Chennai, Tamil Nadu, 600119

                                They didn't give proper solution for my resident power cut. 1 day completed no power here. I calls more than 20 times. No response from their end. More time that costumer care number was in switch OFF mode. And one more thing they taken drinks while they are in duty. Shame on this. That is not a matter but they treat us like a dog. Think, how we stay without power.
                                +1 photos
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                My consumer no.[protected]
                                Address.
                                K.SHAHUL HAMEED
                                S/O.Kasim Mydeen, Sfno.1342/3, Abath Pallivasal Street, Tenkasi, Tenkasi
                                I am having tempervary power supply .My first month bill amount Rs 1950. But my meter reading was 1.1 KWH only.please rearrange my this month bill .
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                                  M
                                  mounijack
                                  from Delhi, Delhi
                                  Dec 3, 2019
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                                  Address: Vaikundapuram, Nungambakkam, Chennai, Tamil Nadu, 600034
                                  Website: www.consumarcomplaints.in

                                  I'm in 2nd street vaikundapuram nungambakkam chennai and i inform the problem mr. Anandraj 1 time hes attend the call but next all of my apartment members call him not attend and responding our calls so please support tneb and problem is only lights working not working tv, fan, ac, etc only work lights only sir and lot of eb workers not responding customer calls and please support all customers sir any problem please support me sir
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  Dear sir/madam,
                                  Last month I have a electrical bill charge but unfortunately I couldn't able to pay due to forget my self.But any warning information wouldn't come.The electrical team come to remove the power .so pls Put the warning information before Send the team...
                                  Thanking you
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                                    K
                                    Kingthedoctor
                                    from Chennai, Tamil Nadu
                                    Dec 3, 2019
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                                    Address: Puliyur 2nd lane trustpuram chennai, Chennai, Tamil Nadu, 600024

                                    Puliyur 2nd lane, trustpuram, kodambakkam chennai 600024
                                    Here we have over head eb lines that are not properly maintained..in this area only in this street we have over head eb lines.. Even on repeated request the ae is saying once material comes we will change.. What we dont have any materials?
                                    Even the transformer in this street is not maintained.
                                    Kindly look into thia issue..
                                    As i keep reading that tneb has planned to change rural overhead lines to underground.. But this is a city and water lodges here. For god sake before the wire cut down and make this street famous in news. Kindly look into the issue and take necessary actions
                                    Thank you
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    In trichy district, thuraiyur taluk, baderpettai village
                                    As we are constructing house sactioned by govt to my grandmother
                                    The people in the vekatachalapuram office of TNEB are not permitting permission.
                                    So i kindly request u to look over this

                                    overhead eb lines in city - Comment #3598487 - Image #0
                                    overhead eb lines in city - Comment #3598487 - Image #1
                                    I have to change the name on my meter bill
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                                      V
                                      Vikash870
                                      from Chennai, Tamil Nadu
                                      Dec 3, 2019
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                                      Address: Ponnuswamy road, Coimbatore, Tamil Nadu, 641002

                                      This is my card number[protected] name:s. Ambigavathy
                                      As i am not having current from past 5 to 6 days and there is problem o[censored]nder ground wiring... I have given complaint to in writing too the ae also but no one has came to rectify it... And have send mail to but no response from ur side... Hope so u would take some action orelse if this complaint doesn’t get any response then this service should be shut n closed... Don’t waste public tax money just for name sake
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        C
                                        from Chennai, Tamil Nadu
                                        Dec 2, 2019
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                                        Hi,
                                        I am receiving sms about bill payment to sc. No: [protected] to my phone [protected].

                                        I no longer live in india, and am an nri. I wanted to know who is using my phone number, as everytime i receive this msg, i am irritated, and airtel international roaming charges me rs. 25, for no fault of mine.

                                        I have already reported this issue in october, yet i dont see it resolved.
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                        Sep 17, 2020
                                        Updated by [email protected]
                                        Hi, this complaint has not been resolved yet. I am continuing to receive SMS alerts about an unknown SC No. [protected].
                                        In my Meter while taking reading it shows only 8400. But in the Statement it shows 8970. It's shows that I have used 570 units in statement Please check it and update the bill ASAP.

                                        Customer No:
                                        010.670.019.210

                                        receiving sms on wrong phone number - Comment #3597969 - Image #0
                                        I live near sriram shankari apartments, annai menakshi nagar, thangapapuram, Guduvanchery. Every time there is a small amount of rain, they cut the current. Very hard for a family with a new born. Obviously they don't care. Hope they face some trouble when they are in need. Nasama ponga da.
                                        We are building a new house, size of the site is too less so we are not able to build a house not close to Electric post. So we want the electric post to move little front as it is a very big street road. Electric post looks dangerous from balcony
                                        My eb service no, [protected] Not working, Please check my eb line..
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