Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

They didn't give proper solution for my resident power cut. 1 day completed no power here. I calls more than 20 times. No response from their end. More time that costumer care number was in switch OFF mode. And one more thing they taken drinks while they are in duty. Shame on this. That is not a matter but they treat us like a dog. Think, how we stay without power.

I'm in 2nd street vaikundapuram nungambakkam chennai and i inform the problem mr. Anandraj 1 time hes attend the call but next all of my apartment members call him not attend and responding our calls so please support tneb and problem is only lights working not working tv, fan, ac, etc only work lights only sir and lot of eb workers not responding customer calls and please support all customers sir any problem please support me sir

Puliyur 2nd lane, trustpuram, kodambakkam chennai 600024
Here we have over head eb lines that are not properly maintained..in this area only in this street we have over head eb lines.. Even on repeated request the ae is saying once material comes we will change.. What we dont have any materials?
Even the transformer in this street is not maintained.
Kindly look into thia issue..
As i keep reading that tneb has planned to change rural overhead lines to underground.. But this is a city and water lodges here. For god sake before the wire cut down and make this street famous in news. Kindly look into the issue and take necessary actions
Thank you

This is my card number[protected] name:s. Ambigavathy
As i am not having current from past 5 to 6 days and there is problem o[censored]nder ground wiring... I have given complaint to in writing too the ae also but no one has came to rectify it... And have send mail to but no response from ur side... Hope so u would take some action orelse if this complaint doesn’t get any response then this service should be shut n closed... Don’t waste public tax money just for name sake

Hi,
I am receiving sms about bill payment to sc. No: [protected] to my phone [protected].

I no longer live in india, and am an nri. I wanted to know who is using my phone number, as everytime i receive this msg, i am irritated, and airtel international roaming charges me rs. 25, for no fault of mine.

I have already reported this issue in october, yet i dont see it resolved.

My eb no.[protected]

On 30th november disconnected my eb connection. Maybe fused in post.

I am requesting to solve this issue in ramnad office by written complaint, but today 01 december 2019 at 3pm still not solve.

Still no power in our home. There is no response from ramnad eb office

Please take necessary action.

Thanks.

Abdul jawad

Am from besant nagar chennai-90 here for past 4 to 5 days there is regular power cut problem especially in night we are forced to sleep with out current in night times if we make a complaint they answering without any responsibility like they will work in the morning
But morning also there is some power cut issue
They are not giving permanent solution
So kindly take action or we may be sue on your board and also them.
Without power supply this only we can. Record

I'm from ambalakalai near mancode, a village in vilavancode taluk of kanyakumari district. Our eb office is located at kullithurai near marthandam. There has been frequent power cuts in our area for years. Now its started to happen in the middle of the night!!!. Its never been properly rectified. Even though our area is decently populated, the absence of any highly politically influential people made it more difficult to get help in proper time during emergency situations... Why am i saying this? Because that's how tamilnadu electricity board treats its consumers - ur place should have more rich and politically influential people or the electricity guy should live in ur area to get help in time. Our area has lots of students, working and older people. I can't remember a single examination period (School and college years) without power failure. When complaining, it mostly takes lot of time to fix the issue. Recently when tried to complain about power failure to the office, they openly said that the line man is nowhere to be found and he has kept his phone switched off... Seriously... What kind of response is that??? Why are these people getting paid? Most of the time no one answers the call and when they do they give ridiculous reasons. When confronting our area lineman (Who lives in kullithurai) about issues regarding tree branches growing over the powerlines in a particular place, he said that he will rectify it after the branch falls over the power lines and once during power failure he said that he is tired and will rectify the problem the next day and we had to deal with an entire night without power!!!... Tired? Really? During work time? Some of the areas have lower hanging power lines that makes it dificult for taller vehicles like trucks to be driven through the road. When during scheduled power cuts usually during saturdays (This is how the electricity board in villages rectify problems... By cutting power on a day for 8hrs between 9:00am to 6:00pm), which when they should rectify issues. Even those days the power comes back after 7:00pm. We tried to complain to the eb office, no actions seemed to be taken. The only thing they are good for is to get the bill amount. Even now i am sending this message during a midnight power failure.

Hello concern incharge...! This is an student from pozhichalur locality... There is frequent power cut in my area for the past 2weeks... This does make us to suffer during our exam preparation times... And the worst part is that the eb office's response is also very very poor for this issue...! So kindly do take some action to overcome this issue in my area!

This is to inform you that for this meter connection[protected] there was no consumption from april 2019 to september 2019 since the occupant was away to us. At the time of taking reading on 5.9.19 the meter reading shown as 8310 units and the charges was nil only (Meter reading 8310 units). But on 22.11.2019, again a reading was noted in the card as 8780 units that seems to be alright as the power is consumed now. However, on this day i was called by alwarthirunagar eb office and was informed that the fuse was removed due to non-remittance of eb charges but was switched on the switch without the payment and they considered it as “theft “and i was forced to pay an amount of rs. 6940/- as fine. But their statement is not correct, because the fuse was neither removed nor re fixed after payment and this was confirmed by them also but they could not give a clarity on this issue. Therefore, i request you to investigate the matter and give a fair decision because the statement of “theft” has mentally harmed us. Because this is not real. For your information, i state here that individual carrier is provided for each meter.

Sir
I am residing at jawahar hussain 2nd street, royapettah, chennai - 600014.

Sparks are coming out of the eb box outside at my gate where children usually play and already many deaths have occurred in the main road because of their lethargy. And irresponsibility.
I have placed many complaints and they are not paying any heed. The ae when called says he is busy and cannot do anything about it.
I request the concerned authority to take immediate action before i seek legal help with the proofs. I also request him to take appropriate action against the erring ae.

Sir,

This is to bring to your kind notice that the place that i am residing in tholurpatti kudi street, thotiyam (T. K) pin code : 621215, receives only 120 volts electricity from for whole even day or night. As this is peak summer our kids are strugling hard to sleep with fan running 1/2 speed and a/c not working.in spite of numerous complaines launched with ae at our tneb and other staff they all ignore and fail to attend the same for the last 5 yrs. This is an irresponsible answer.in our street only we receiving 120 volts which is due to insufficient transformer to our area.

I kindly request the concerned to take this to authorities to take immediate action on such staff and try to restore normal voltage of electricity as soon as possible.

Thanking you.
Rajkumar.
Tholupatti (Kudi street).
621215.

In our area we get interrupted power supply only for a few homes while all our neighbours have power, do treat every people same coz we never fail in paying the electricity charges. Whenever the eb person is contacted he gives irresponsible reply like trees short circuiting the path.. How come the trees know the timing and to exactly short-circuit only one line. Such an irresponsible behavior from the people working in thiruppuvanam electricity board. For the last few days the supply goes exactly by 3am in the morning and we get only during 9am. How do we people can go to office, schools and colleges. If the thiruppuvanam electricity board is so much desperate in saving the power then treat everyone same. These guys don't shut the power for remaining people becoz ae is residing there. Experiencing so much ill treatment. Respect the people those who logde complaint and do reply. You people are working only for the public. Do remember!

Respected sir/madam..
This is balasubramaniam s
Residenting
Pillaiyar koil street, murugan nagar, virupatchipuram post, vellore 632002
Bagayam eb exchange...
More than 30 years that lamp post is in service.. Now it's getting totally damaged in bottom.. It will fell down at anytime.. Before anything happening to neighbour please do some positive action.. Attachment of photos will be uploaded in following...

Hi sir,

I belong to a village near kanyakumari which comes under leepuram panchayat and village name is mengnanapuram (629702). A person named manikandan son of ramalingam has done land acquisition near our village pond and having a temple with farming land. For which he has taken illegal power connection and build a temple for his own shake.

I am writing this repeatedly because they don't even know to differentiate things. He doesn't behave well to the people as well.

Kindly inform the concern eb department and take immediate action which would help them understanding do and don'ts of government regulations under tneb.

Thanks,
Village people

I am a consumer, and i have the rights to question against you.
I am anto gladwin from kodaikanal.
You've announced power shutdown today (Friday).
Usually power shutdown happened on tuesday only, however you've did that.
No one is checking the lines and working in the transformers, not even a general check up did to electrical posts.
After power came back, so many times it's went off and low voltage problem caused.
Who will give you for the repaired electrical devices due ti your power flexible problems?
Yesterday in annanagar, electric wire git shorted and fallen in roof of houses.
There was kids, old aged peoples, ladies, animals were slept inside the house.
But the hell was happening in the midnight.
Because no one is checking the cables and transformers regularly during power shutdown times.
After the problem only actions taken.
If there is a loss of live, do you give us back?
Collection of eb bills, asking diwali bonus, unplugging fuses for not paying bills only not your duty.
Providing the safest electricity to all peoples is the main duty of you everyone.
Do your duty first, we've respect on your dangerous job.
But please have some basic responsible with public and do your duty honestly.

Hi, i am an educated fellow who is going for daily wages and living in samyapuram, trichy. Recently i am trying to get a eb connection to my house in kalapalayam. I am so frustrated with the services provided by the tneb service office in samayapuram. The employees who are all giving services and connections, explicitly they are all asking for bribe in thousands. I hope that government is paying enough salary but why are they expecting people to give money to their pockets to make them work. If we are not giving the money, they are not responding to our application and make us to keep on walking for the offices. If anyone takes action, it will be good.

In kanchipuram periyarnagar, periya thottam village of kanchipuram municipality area power cut is very high. They never warned us. Because this frequent power cut my computer and some electronic items damaged,, please take car, i am very close friend of amma. I am afraid some anti social elements in eb may do this. Please restore it at least before local election.

I am a resident from north konam, nagercoil. I raised a complaint on a fuse cut in a nearby transformer that led to a power cut in an entire street (Varuvel street). We just brought our new born (5 days) baby into our home today and had medical emergencies. But the officials refused to take any actions in restoring the power. They falsely claimed/lied that the issue was with our pole, but the issue was actually with the transformer fuse (Picture attached). When we tried calling 1912, they ignored our call and never responded back. This was rude and shows how lethargic the night shift personnels are. What is the use of 1912 then?

Eb consumer number - 801
Contact number - [protected]

My electricity connection is disconnected. Tneb office at tambaram selaiyur branch has asked me to pay 3 times of the last unpaid bill amount in order to reconnect the electricity. As per tneb only 60 rs is disconnection charges. Kindly help me to sort this issue. What is the actual disconnection fees needs to be pain and fine if there any. Where i can complain about this issue. Kindly help....