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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 170

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B
balajitnr
Aug 24, 2019
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Address: 602024

I have two new eb connection in my home separate meters.
The connection has been given through wires by crossing the road on the top of the post connected to top of the house. The wire are looking very low from the ground.

So i need to change my wire to under ground power cable.

What is the procedure? And where i will contact. If there is any request form please let me know.
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    A
    Ashwinsharma1408
    from Delhi, Delhi
    Aug 24, 2019
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    Address: 600034

    My cc bill is inr 3298, which am ok to pay but all of sudden an excessive payment is coming in additional to cc payment of 5200 in others and average shortfall, showing due date of next month (Which am not sure of what reason has been added & is certainly an error from tneb end). I can n't proceed by only paying cc pay & is asking me to pay additional money also. As my due date in another 2 days, requesting you to resolve this earliest.

    Consumer no. [protected]
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      N
      Nagaraj Velu
      from Mavelikara, Kerala
      Aug 24, 2019
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      Address: No.35/15 murugappa street,Triplicane, Chennai, Tamil Nadu, 600005

      Few days before one person come following this address 35/15 murugappa street, triplicane, chennai-600005. He is speaking to rough for flat people and he is doing disconnected to my flat eb connection without any reason. Till now not coming to that power connection. I have cal again and again but no response to any one. Today mng i speak to ae sir he is also no useless speaking to me. That ae number was-[protected]. Pls kindly needful to any one and re input that connection immediately.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        K
        kyogee78
        from Chennai, Tamil Nadu
        Aug 23, 2019
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        Address: 81, Pillayar coil street, venkattapuram, pattabiram post, chennai-72, Tiruvallur, Tamil Nadu, 600072

        Dear sir / mam,

        This is to be informed that by electrical service wire connected post is fully damage and need to replace immediately. This is very old steel post and bottom is fully corroded (Rusted) and it can be fall any time.

        It is posted in-front of my home and our children are playing bellow this post, so it very danger and unsafe condition.

        Requesting take action and replace to new concert post as soon as possible in priority basis

        Electricity connection number:[protected]

        Regards,
        Yogeeswaran k
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Aug 23, 2019
        Updated by kyogee78
        my contact no. [protected]
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          S
          SASIDHARAN Krishnan
          from Chennai, Tamil Nadu
          Aug 23, 2019
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          Address: Sakthi Gardens, Pollachi, Coimbatore, Tamil Nadu

          There is no power from yesterday 7pm, we called the eb workers but no use. Till now the power has not come. Request you to take immediate action on it. We people struggling a lot with kids at home.

          The eb officials do not bother about the situation. Need a quick attention on this.

          Location : sakthi gardens, nalluri, near kesav vidya mandir school, pollachi - 642001..
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            E
            E Mageshkumar
            from Mumbai, Maharashtra
            Aug 21, 2019
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            Address: Sunnambukulam, 601201

            Please consider high priority tneb elavour office power line every daily night power cut happened in elavour to sunnambukulam power line issue more then 2 to 4 hours per day daily many time complained on eb office not care of power cut happened. Please inform to check problem not repeat daily.
            It will be effect on student and child education and also sleep well lose.
            Kindly do the needful as soon as possible
            Jan 27, 2022
            Complaint marked as Resolved 
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              D
              D.William Immanuel
              from Delhi, Delhi
              Aug 21, 2019
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              Address: 602001

              I have sumitted my complaint on month of may 19 regarding the meter non functional to the ae - periyakuppam, thiruvallur and told, as the meter is not in stock for replacement it will be kept pending. I am charged on average basis for may and june 19. Till date there is no sign of action. The current period is of monsoon the consumption will be far less to the average consumption. Hence the concerned officials take the stock of the situation and do the needful for replacement it will of great help...
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              I am living in navakkudi here electric wire line is in damaged and broken condition near kids playing area and residential areas still not resolved the issue by taneb officers kindly do the needful before accident occurs.
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                S
                sdepal
                from Chennai, Tamil Nadu
                Aug 21, 2019
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                Address: No.5, Kannabiran koil street, BSNL TE, 600100

                Accd refund of rs.201426/ - sc. No.[protected] not yet adjusted in sc. No.[protected] inspite of repeated reminders vide this office.in this connection the following lrs are submitted to aesquare, medavakkam, ae pallikaranai and aao, pallavaram vide lr. No. Sde/tneb/pal/[protected]/dated 5.8.2019. The service is working for bsnl pallikaranai exge due to financial constraints in bsnl, the current bill dated 19/8/19 for rs.189933/-due date 9/9/19 may be adjusted in the accd refund amount.
                Sde bsnl pallikaranai..
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Sep 03, 2019
                Updated by sdepal
                The due date for payment of current bill is 9/9/19 and it is requested to adjust the refund amount in this bill please.This is a long pending issue.
                In our village are all the time power cut going on what about problem per day must they cut 5 hours today until not power not come...?
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                  B
                  benbaby
                  from Delhi, Delhi
                  Aug 21, 2019
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                  Address: No 148 Kasthuri Apartment F1 Thanigachalam nagar A block 2nd main rd ponniammanmedu, Chennai, Tamil Nadu, 600110

                  Dear sir,
                  We had faulty meter in our flat for common eb meter. We had given complaint almost 1 year before n did follow ups too. As the meter display was not working tneb had charged almost 560 rupees three times. And changed the meter 2 months before. Now we got bill for almost 1770 as arrears shortfall. Kindly see the issue.. Even the meter was not working we had paid more than five times our usual bill. But how come it comes arrears this much and without any details or explanation.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  In medavakkam Bharat street, frequently power cut. We are trying to call to eb office but not talking the Cal's.
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                    K
                    kannappanjaya
                    from Delhi, Delhi
                    Aug 21, 2019
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                    Address: 4, saratha city, somarasampeattai, 620102

                    Our consumer no:[protected] the person taken reading on[protected] at home told me meter box not working so we put average but he put 630units and on 11/07/2019 came for reading and they also told we put the average but they also made mistake. I think you can see our readings and do the necessary steps. As per our reading card from january 2018 08/01/18 360 units 08/03/18 is 330 units 08/05/18 is 520 units 09/11/18 is not written in our card, 12/01/19 is 310 units as per calucation it may be around 300-400 units how it is possible to increase to 630units suddenly when meterbox is not working. We you taje necessary action to reduce the amount for us.

                    Thanking you
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      Srikanthan Govindarajan
                      from Chennai, Tamil Nadu
                      Aug 20, 2019
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                      Address: 17 Balakrishna Naicken St, Chennai, Tamil Nadu, 600033

                      I have sumitted my complaint dtd 08.06.2019 regarding the meter non functional to the ae ashok nagar east and told as the meter is not in stock for replacement it will be kept pending. I am charged on average basis for june and jul 19. Till date there is no sign of action. The current period is of monsoon the consumption will be far less to the average consumption. Hence the concerned officials take the stock of the situation and do the needful for replacement it will of great help.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        M
                        manimca08
                        from Chennai, Tamil Nadu
                        Aug 20, 2019
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                        It's really worst to have frequent powercuts in pallavan nagar 6th street maduravoyal, i have informed many times but no proper response from tneb. Powercuts happens mainly on night times lasting for 3-5 hrs. Tneb people are not fixing the issue permanently instead they are doing on temporary basis. Really worst to see this kind of responses from them
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          S
                          Sanjeeviraja
                          from Chennai, Tamil Nadu
                          Aug 19, 2019
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                          Address: S1 Orange Enclave,, 8/23 Sourastra Nagar 3rd Street, Choolaimedu,, Chennai, Tamil Nadu, 600094

                          In spite of complaint against the defective meter and asking the consumer to bear the cost of the meter to replace, tneb has replaced the meter on 6th july 2019 and charging rs 2285.00 + rc, the consumer to pay and highlighting in my account as due to pay by 6th august 2019, which is not clarified to me. The old meter also in the possession of tneb
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                          சரியாக இன்று 6--15 am மணிக்கு கரண்ட் கட் ஆகி விட்டது..eb office Phone பண்ணும் போது line போக வில்லை. JE நம்பர் இக்கு கேட்ட போது அவர் 1912 நம்பர் சொன்னாங்க. சரியாக 7-40 am...10 am வரை ரிங் போகுது போன் அட்டன் பண்ண வில்லை.. என்னுடைய. சர்வீஸ் நம்பர்--[protected]. Paramarthalinga puram. Name--L. Dhinesh.

                          பல நேரங்களில் இவ்வாறு கரண்ட் கட் ஆகுது...
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                            J
                            Jasminesrs
                            from Ambasamudram, Tamil Nadu
                            Aug 18, 2019
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                            Address: Annur to Saravanampatty road, Coimbatore, Tamil Nadu, 641035

                            Hello sir,
                            There are lot of accidents and lives going in annur-saravanamapatti due to the absence of street light. Heavy duty vehicles comes with additional lights since there is no street lights. Nothing is visible on the roads other than the vehicle lights. Lot of vehicles travel in this road especially nights including HDV trucks too. Please kindly provide the street light facility asap.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Dear sir,
                            I'm arulxavier from pillayar puram, kanyakumari district. Monikettipottal post.
                            Pillayar puram main Street first corner transformer 2 phase line fuse blowing. And this area Street light line not working.
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                              Prabu Ganapathi
                              from Delhi, Delhi
                              Aug 18, 2019
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                              Address: Plot no. 118, 4th left cross street, Saraswathi Nagar, Thirumullaivoyal, Chennai-600 062, 600062

                              Connection no.:[protected] meter read on 18 august 2019
                              When i enquired about the reading the person noting the reading replies angrily without any reason asking for my meter number. Before i said the number he left the place without telling anything and i was just telling the number though. This sort of disrespectful behavior shall not be entertained to any human. Please be respectful and no 1 is least or higher than anyone. Hope the complaint is taken an action and a response is received the earliest.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              EB cable fault from post, already raised complaint to section office
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                                J
                                Joearul
                                from Kayankulam, Kerala
                                Aug 18, 2019
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                                Address: 2/193 Vengaivasal main road santhoshapuram chennai -600073, 600073

                                Hi gud morning
                                My residents at santhoshpuram i was living here more then 50 years i hav a land and i built a temporary shop in. Am going to build permanent shop in tat place. So please disconnect my electricity connection. I was gave written complient to electricity board officer but they didn’t take any action. They saying go to court and get court order. So kindly take action and resolve my problem.
                                Tneb consumer number[protected]
                                Connection name - a. J. Prabhu kumar
                                Thank you
                                Yours truly
                                A. J. Prabhu kumar
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Dear sir, three days ago the main pillar is fully damage and full down pend, i will complaint, eb office, that eb staf is no responce, in my house no current in three days .i have two childrense, no current so many problem.sir please kindly please attend the problem.thank you sir
                                Power cut eriyas ...always shutdown ..inform your near en office Narthampoondy not responce in phone calls
                                Dhashna's reply, Aug 14, 2019
                                Calls
                                There is a no current at the Bose nagar 12 th street since 2 pm please check it quickly
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                                  Pradeep mass97
                                  from Chennai, Tamil Nadu
                                  Aug 17, 2019
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                                  Address: 11/20, Mylapooran street royapettah, Chennai, Tamil Nadu, 600014

                                  Respected sir, this is panneer selvam residing at 11/20, mylapooran street, royapettah, chennai - 14. Contact no - [protected]. Next to my home there is illegal power supply is given. The meter wires are connected straight in direction to main board of government supply.. We raised the question to ae officer of royapettah branch why you have permitted for an illegal connection, he replied as it's my wish il do as what i want il get money and i will do it. This is not the right way of an officer to do and answer.. We have the proof of photo and videos for the illegal connection.. The llegal given power supply directly to the main government is totally offence and not fair and it is not safe here the wires can get fall whenever.. Please i request the government to take necessary action against the illegal connection and to the officer for permitting it.. Please do the needfull as soon as possible.. Thanks..
                                  +2 videos
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                                    dhandapani80
                                    from Jayamkondacholapuram, Tamil Nadu
                                    Aug 17, 2019
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                                    Address: Nilgiris, Tamil Nadu, 643202

                                    Respected sir, i am residing in aruvankadu, 10/175 sherief colony, jagathala road, aruvankadu, nilgiri dist-643202. Current has not been for two days, written in complaint note book on 16/08/2019. But no response. Also loose contact in power supply i am residing. Previous time compliant very harsh behaviour my local eb office. I have two small children's. Please request correction immediately.

                                    Thanking you
                                    M. Dhandapani
                                    S/c no :[protected]
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      Eddie Phil
                                      from Mumbai, Maharashtra
                                      Aug 16, 2019
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                                      Address: 16 crown St Krishnan coil,nagercoil, 629001

                                      Sir.
                                      Till last year my house was given for rent. So the tenants pay eb bill through online. He used his phone number and email i'd

                                      Now i resettled in my house and i try to pay eb bill through online.

                                      I tried forgot name password it shows the tenants email i'd. I don't know how to change user i'd to my name and i could't contact the tenant.

                                      So pls help me through this
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        Manivannan05
                                        from Bengaluru, Karnataka
                                        Aug 15, 2019
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                                        Hello tneb customer care department,

                                        We are living in kattumalayanur (Puthur) village, thiruvannamalai district 606804, there is a very damaged lamp post in our street, when ever it will be in fallen down condition, there are many people are living along with children around the lamp post, hence kindly consider our request and take immediate action as soon as possible.

                                        Thanks and regards,
                                        Manivannan
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                        Dear sir,
                                        We are facing cable fault since 2 days. At arimuthu mistry st. Choolai chennai. We are simply facing much problem.always facing same problem in tneb. Past 2 days no power at house. This is at arimuthu maistry st. At choolai chennai 600112. Near puraisaiwalkam.
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