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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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639
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 21

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U
Umarali S
Aug 19, 2022
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I made a TNEB bill payment of Rs.2903 on 09-Aug-2022 for consumer number [[protected]] through UPI. The amount was debited from my bank account but the payment failed at the final step during receipt generation.

I raised complaint in TNEB portal, and i didn't get any reply for it and also tried with customer care still they didn't respond. Kindly help me to get refund
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    A
    Amirtharaj A
    Aug 18, 2022
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    Address: 254/14 Essak Nagar , South Street , Pudukottai , Thoothukudi- 628103

    Our consumer no is [protected]. 17.8.2022 night after 8.45 pm i made my bill payment of Rs.800. During Transaction my amount get debited from my account but not credited to EB account. Its shows balance till now. i didnt get my money till now, Today 18.8.2022 is my last date of payment. kindly resolve the problem as soon as possible .
    +1 photos
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      அருணகிரி K
      Aug 18, 2022
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      Address: Erode.

      For the past 10 years the electrical line passes through the field have to be removed and so many times we have informed in the EB office. EB office - Erode- Annamaarkovil sub eb office.
      Here 4 lines approx.- 200m
      4x200 -800m length cable available ( this is minimum I have taken)
      5 post all of them are in good condition.
      Farm location- Anaigoundanpudur-Vaduganur - east side of poultry farm.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Aug 30, 2022
      Updated by அருணகிரி K       So far there is no action taken by TNEB and request you to forward this to TNEB SE at salem or Erode so that they may go through this and how much amount they are losing for materials...

      இப்படி வேலை செஞ்சா மின்வாரியம் நட்டத்தில போகாமல் இலாபத்திலா போகும்...
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        G
        ganeshkaran
        Aug 18, 2022
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        On August 17, 2022, I paid my EB invoice via an online transaction and received a confirmation e-receipt from TNEB, but the transaction is not updated in the TNEB portal and my bills is still on due.
        +1 photos
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          T
          Tnebas
          Aug 18, 2022
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          Address: Tirupur Kumaran Street, Cholavaram Nagar,Chrompet, Chennai-600 044

          Eveyday their is power from midnight 1 am to 3am and 4 am, called to the concerned person but nobody is respond to the calls and they attend the call and disconnect it without speaking.
          Without any reason their is lot of power cut happening in this area alone.
          Location details:
          Tirupur Kumaran Street, Cholavaram Nagar, Chrompet, Chennai-600 044,
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            N
            nirmaljackson
            from Chennai, Tamil Nadu
            Aug 18, 2022
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            Address: No 15th Kocher Street, all the residents have same problem

            In G. K. M Colony, 15th kocher street last 2 months power frequently getting cut and there is no proper solving of problem. AC not at all running, frequently cut of and on during night. After putting the new transformer, the problem started and could not bear this issue anymore. Kindly do the needful at the earliest.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            The full address is 15th Coacher street, G. K. M colony, Chennai : 600082
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              K
              KR Harisubash malleeswar
              Aug 17, 2022
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              Address: KR Harisubash Malleeswar S/o. D. Krishnan No.4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019

              Incoming supply cable to my house no. 4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019 is completely damaged and supply is disconnected since long. My father had visited to the nearest EB office several times but no has supported till date. I request someone from local to help us and resolve this issue.

              My personal email ID - [protected]@gmail.com

              My contact number - [protected]

              Regards,
              KR Harisubash Malleeswar
              S/o. D. Krishnan
              No.4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019. Tamil Nadu
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                P
                Prabhakaran R
                from Chennai, Tamil Nadu
                Aug 16, 2022
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                Complaint created on https://ccms.tangedco.org/tangedco-public/ not responded

                I've filed a complaint on https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml on 1st Aug. But no one is responding in the offical TNEB website.

                Consumer Number : [protected]
                Name : Prabhakaran R
                URL : https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml
                Complaint No. : 561861
                Complaint :
                My house was locked on 30th July so the unit was entered as my old bill...
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                G
                Ganesh2233
                Aug 16, 2022
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                Resolved

                Dear Sir/Madam,
                I have made my Electricity payment of Rs.5014 by using card net banking on Aug13th 2022. The amount was debited also I received the transaction details. But in TNEB website still it's not updated and showing the option as paybill. Tomorrow is my due date for the payment. Kindly fix the issue and do the needful. My consumer no is [protected].
                Aug 16, 2022
                Complaint marked as Resolved 
                I've Checked with TNEB department over call. They checked and replied that there is no attempts shown in your account for payment. And advised to check with bank end.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  B
                  bala.r_krishnan
                  Aug 16, 2022
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                  Date - 16th Aug 2022
                  Location - Punjai Pulliambatti
                  Transform - Ambodi Feeder

                  Since totally power was not there more than 4hrs without any pre information or no one responded from EB office.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  Without long time no power and without any pre-information how the IT Guys will do work
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                    S
                    Sriram5115
                    Aug 16, 2022
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                    Address: Sivasakthi nagar east (near TVS sjowroom in Thanthonimalai Karur-639005)

                    Dear Sir/Madam,
                    30 days back Street light fell down near Sivasakthi nagar east (near TVS sjowroom in Thanthonimalai Karur-639005). No action has been taken yet. Kindly resolve asap.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      D
                      [email protected]
                      from Chennai, Tamil Nadu
                      Aug 16, 2022
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                      This is Raj from Anuppumpattu Village, Thiruvallur district, ponneri taluk. No proper power supply and very low voltage supply on daily basis. Either power cut issue or low voltage. Daily midnight low voltage issue getting started not able to work or sleep. If we are trying to call ponneri EB office for complaint no one responding our call. We are facing the power issue on daily basis. Daily midnight continuously voltage fluctuations happening then how we have to sleep. Very worst ponneri EB office. Please make it priority and solve this problem as soon as possible.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        R
                        Rajammu kutty
                        Aug 15, 2022
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                        Address: Nallur, sommangalam

                        Daily night power cut one hour once 1 hour power on after 1 hour power off daily night 4 times power off, solve the problem day time why night time power off
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          S
                          Siva Prakash M
                          from Chennai, Tamil Nadu
                          Aug 13, 2022
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                          Address: Eliyanur, keelkuppam village Barur post, pochampalli Krishnagiri

                          Service get for 1985, that time 3 home free service, as of now 20 service in same connection, power not support for old service line single line covered to 20 service meters, not supported for the local EB office,
                          (4 time change the 720 line, own Money spend that time,

                          Request for the life time EB service

                          [protected] my No.
                          Name : Siva Prakash
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            A
                            Anitha Devi K L
                            Aug 13, 2022
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                            AC gets cut off during nights and comes back only early in the morning.It runs fine in the morning
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                              A
                              automuthu
                              from Chennai, Tamil Nadu
                              Aug 13, 2022
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                              No action taken on complaints filed in ccms.tangedco.org

                              I filed a complaint in there official site:

                              https://ccms.tangedco.org/

                              But there is no response. I called to the number that I got in that site, that person asked me to go to the EB office with a complaint letter.

                              Then what is the purpose of this site (ccms.tangedco.org)...
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                              K
                              Krishna7883
                              from Chennai, Tamil Nadu
                              Aug 12, 2022
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                              Address: Krishna dass road

                              Now a days the power cut became a common issue in our area this is the 5th time the power loss happens in night time and no response from the EB office and Employees and also from AE of otteri devision...very bad
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              Very bad response from officials
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                                G
                                GowthamGanesan
                                from Chennai, Tamil Nadu
                                Aug 12, 2022
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                                The Meter is not working properly and showing the incorrect reading
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  S
                                  santhosh6222
                                  Aug 12, 2022
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                                  Address: Ponnalipalyam , Vadakku Thottam , Kethal Rev Post
                                  Website: Electric city ( TNEB )

                                  SS6 transformer
                                  SE4 to SE5 line Earth and phase line will engaged
                                  +1 photos
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                                    G
                                    Gokul Palanisamy
                                    Aug 10, 2022
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                                    Address: 19/6 maniyakarar street Kaspa A Ambur

                                    In Ambur a Kasparov maniyakarar street about 3-4 hour power still having problem please solve it
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