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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 6291
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640
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5651
So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 21

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D
Deborah christy
Aug 22, 2022
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Since evening there is no power in our area and it’s 12 midnight n still didn’t received and there is no proper response too. When will the power comes as rain stopped couple of hours before and there is no short circuit seems to be in transformers. Please do work on that n try to resolve this as many children including newborn n old people are suffering a lot because of this. Chennai New perungalathur
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    G
    Glory Mohan
    from Chennai, Tamil Nadu
    Aug 22, 2022
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    Since evening there is no power in our area and it’s 12 midnight n still didn’t received and there is no proper response too. When will the power comes as rain stopped couple of hours before and there is no short circuit seems to be in transformers. Please do work on that n try to resolve this as many children including newborn n old people are suffering a lot because of this.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      M
      muthirun
      from kanchipuram, Tamil Nadu
      Aug 21, 2022
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      Address: puthu street, dhanapakiyam nagar,sevilimeadu,kanchipuram

      In our area, we are facing low voltage problem and voltage fluctuations very frequently during time time. We couldn't able to tolerate which results in affecting our sleep.
      Even a single fan was not operating during that time.
      Please take necessary measures to avoid those low voltage problem and voltage fluctuations in sevlilemedu area, Kanchipuram
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        B
        Bharat Moorthy
        Aug 20, 2022
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        There is power cut in ladavaram, kalasa pakkam, plour
        Power cut any time in day or mid night, small baby are getting suffered due power cut.there no proper time of shutdown, many family suffering in this area.
        Please see in this issue we suffering many here due this un time power t
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          K
          Kar@123
          Aug 20, 2022
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          Address: No 343.6th street. B.v.colony. vyasarpadi

          The eb cable burned into the ground the eb man told that the eb cable change to new cable we have to pay 10000 to the eb office for the cable .what should I do am I pay 10000 to the new cable to eb or not
          Give me solution to us
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            D
            Dharma d
            Aug 20, 2022
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            Address: 11E ABUL KALAM AZATH STREET, PUDHUPETTAI, VIRUDHACHALAM 606001

            Today date 20.08.2022 from 8am onwards no power supply in my house pls resolve as soon as possible

            Consumer no:[protected]
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              R
              Ramseker
              Aug 20, 2022
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              When ever there is a slight wind / rain they are switching off the power for almost 2 hours minimum. Today Aug 20 they have mentioned as maintenance from 10-2 but the power has been cut from morning 7 . It’s getting late for the office goers to prepare food . Without proper intimation we are getting power cuts.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                U
                Umarali S
                Aug 19, 2022
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                I made a TNEB bill payment of Rs.2903 on 09-Aug-2022 for consumer number [[protected]] through UPI. The amount was debited from my bank account but the payment failed at the final step during receipt generation.

                I raised complaint in TNEB portal, and i didn't get any reply for it and also tried with customer care still they didn't respond. Kindly help me to get refund
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  A
                  Amirtharaj A
                  Aug 18, 2022
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                  Address: 254/14 Essak Nagar , South Street , Pudukottai , Thoothukudi- 628103

                  Our consumer no is [protected]. 17.8.2022 night after 8.45 pm i made my bill payment of Rs.800. During Transaction my amount get debited from my account but not credited to EB account. Its shows balance till now. i didnt get my money till now, Today 18.8.2022 is my last date of payment. kindly resolve the problem as soon as possible .
                  +1 photos
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                    அருணகிரி K
                    Aug 18, 2022
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                    Address: Erode.

                    For the past 10 years the electrical line passes through the field have to be removed and so many times we have informed in the EB office. EB office - Erode- Annamaarkovil sub eb office.
                    Here 4 lines approx.- 200m
                    4x200 -800m length cable available ( this is minimum I have taken)
                    5 post all of them are in good condition.
                    Farm location- Anaigoundanpudur-Vaduganur - east side of poultry farm.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Aug 30, 2022
                    Updated by அருணகிரி K                     So far there is no action taken by TNEB and request you to forward this to TNEB SE at salem or Erode so that they may go through this and how much amount they are losing for materials...

                    இப்படி வேலை செஞ்சா மின்வாரியம் நட்டத்தில போகாமல் இலாபத்திலா போகும்...
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                      G
                      ganeshkaran
                      Aug 18, 2022
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                      On August 17, 2022, I paid my EB invoice via an online transaction and received a confirmation e-receipt from TNEB, but the transaction is not updated in the TNEB portal and my bills is still on due.
                      +1 photos
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                        T
                        Tnebas
                        Aug 18, 2022
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                        Address: Tirupur Kumaran Street, Cholavaram Nagar,Chrompet, Chennai-600 044

                        Eveyday their is power from midnight 1 am to 3am and 4 am, called to the concerned person but nobody is respond to the calls and they attend the call and disconnect it without speaking.
                        Without any reason their is lot of power cut happening in this area alone.
                        Location details:
                        Tirupur Kumaran Street, Cholavaram Nagar, Chrompet, Chennai-600 044,
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          N
                          nirmaljackson
                          from Chennai, Tamil Nadu
                          Aug 18, 2022
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                          Address: No 15th Kocher Street, all the residents have same problem

                          In G. K. M Colony, 15th kocher street last 2 months power frequently getting cut and there is no proper solving of problem. AC not at all running, frequently cut of and on during night. After putting the new transformer, the problem started and could not bear this issue anymore. Kindly do the needful at the earliest.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          The full address is 15th Coacher street, G. K. M colony, Chennai : 600082
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                            K
                            KR Harisubash malleeswar
                            Aug 17, 2022
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                            Address: KR Harisubash Malleeswar S/o. D. Krishnan No.4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019

                            Incoming supply cable to my house no. 4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019 is completely damaged and supply is disconnected since long. My father had visited to the nearest EB office several times but no has supported till date. I request someone from local to help us and resolve this issue.

                            My personal email ID - [protected]@gmail.com

                            My contact number - [protected]

                            Regards,
                            KR Harisubash Malleeswar
                            S/o. D. Krishnan
                            No.4/74, 1st Street, Vignesh Nagar, Kattur Post, Trichy - 620019. Tamil Nadu
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              P
                              Prabhakaran R
                              from Chennai, Tamil Nadu
                              Aug 16, 2022
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                              Complaint created on https://ccms.tangedco.org/tangedco-public/ not responded

                              I've filed a complaint on https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml on 1st Aug. But no one is responding in the offical TNEB website.

                              Consumer Number : [protected]
                              Name : Prabhakaran R
                              URL : https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml
                              Complaint No. : 561861
                              Complaint :
                              My house was locked on 30th July so the unit was entered as my old bill...
                              +1 photos
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                              G
                              Ganesh2233
                              Aug 16, 2022
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                              Resolved

                              Dear Sir/Madam,
                              I have made my Electricity payment of Rs.5014 by using card net banking on Aug13th 2022. The amount was debited also I received the transaction details. But in TNEB website still it's not updated and showing the option as paybill. Tomorrow is my due date for the payment. Kindly fix the issue and do the needful. My consumer no is [protected].
                              Aug 16, 2022
                              Complaint marked as Resolved 
                              I've Checked with TNEB department over call. They checked and replied that there is no attempts shown in your account for payment. And advised to check with bank end.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                B
                                bala.r_krishnan
                                Aug 16, 2022
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                                Date - 16th Aug 2022
                                Location - Punjai Pulliambatti
                                Transform - Ambodi Feeder

                                Since totally power was not there more than 4hrs without any pre information or no one responded from EB office.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                Without long time no power and without any pre-information how the IT Guys will do work
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                                  S
                                  Sriram5115
                                  Aug 16, 2022
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                                  Address: Sivasakthi nagar east (near TVS sjowroom in Thanthonimalai Karur-639005)

                                  Dear Sir/Madam,
                                  30 days back Street light fell down near Sivasakthi nagar east (near TVS sjowroom in Thanthonimalai Karur-639005). No action has been taken yet. Kindly resolve asap.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    D
                                    [email protected]
                                    from Chennai, Tamil Nadu
                                    Aug 16, 2022
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                                    This is Raj from Anuppumpattu Village, Thiruvallur district, ponneri taluk. No proper power supply and very low voltage supply on daily basis. Either power cut issue or low voltage. Daily midnight low voltage issue getting started not able to work or sleep. If we are trying to call ponneri EB office for complaint no one responding our call. We are facing the power issue on daily basis. Daily midnight continuously voltage fluctuations happening then how we have to sleep. Very worst ponneri EB office. Please make it priority and solve this problem as soon as possible.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      R
                                      Rajammu kutty
                                      Aug 15, 2022
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                                      Address: Nallur, sommangalam

                                      Daily night power cut one hour once 1 hour power on after 1 hour power off daily night 4 times power off, solve the problem day time why night time power off
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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