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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Apr 21, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 222

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L
L.Kalavathi
from Chennai, Tamil Nadu
Jan 29, 2018
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Address: 600004
Website: TNEB/Tangedco

We are residents of third cross street, chennai, tamilnadu, since 1957.
We are having recurrent problem of high voltage fluctuations since long because the underground cabling has not been replaced for several years.
Since we are among the early residents of the colony since inception we are attached to alwarpet sub station as against the later entrants who are attached to mylapore station who do not have similar problems as we do.
For example since i returned to chennai from mumbai in 2008 i have faced electrical breakdown of automatic phase changers, two three phase electricity meters, running water heater, storage water heater (Both racold), tvs washing machine, thomson color tv, and the latest being godrej fridge and whirlpool ice magic fridge.
We have been jointly representing for recabling but our complaints and requests have fallen on deaf years. For the last three days we are suffering from heavy voltage fluctuation and our complaint on 1912 draws a request to send a written complaint which we have already done.
More than two years ago when the roads and pavements in the colony were being relaid at a cost of around 7.50lacs for the road and & 7.50 lacs for the pavement each, we represented to the corporation with copies to water and electricity supply authorities not to waste funds but to first of all replace the electric cables and underground drinking water supply pipes. This was not heeded to. We are sending our grievance expecting that the electricity suppliers may at least heed it this time.
Thanks/regards,
L. Kalavathi, retired bank official old 3, new 5 for self and on behalf of
Other residents of third cross street, c. I. T. Colony
Saraswathi and t. A. Padmanabhan old 4, new 5
Sambandam and arasu, old 2, new 3
29th january, 2018
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Jan 29, 2018
Updated by L.Kalavathi
We are residents of chennai since 1950. For long the electricity board was charging us monthly bills. Later they introduced differential tariffs where we had to pay more if we crossed 100 units per month. Still later they introduced penalty rates for crossing 500 units per month.

When one shri b. Vijayaraghavan (Ias) was chairman, tneb he introduced bi-monthly billing due to shortage of collection workers or some other problem.
However the ceiling limit of 100 units and 500 units were not increased appropriately since the original rule stating per bill was left intact. Hence we
Residents of tamilnadu are suffering due to this injustice perpetrated on us.
It is impossibe for any family to exist on just 100 units for two months. And i have faced a situation where just for exceeding 500 units by less than 10 units i have had to pay heavy penalty amount. Even though the next bill showed 480 units there is so system of rewarding by refunding the penalty charges.
While working in mumbai we had to pay electricity bills monthly. By introducing the system of bi-monthly bills tneb/tangedco is penalising the ordinary consumer which is unfair and unjust.
They should appropriately increase the slab units from 100 to 200 and from 500 to 1000 units per bill. Otherwise a govt concern is profiteering from its hapless consumers. Especially since our complaints due to old cables etc.
Are given the go-by. Alternatively, tneb/tangedco can restore monthly billing.
Thanks/regards,
L. Kalavathi
Retired bank official
Chennai, tamilnadu, india
29/01/2018
L. Kalavathi
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    M
    m.sudhagar m.sudhagar
    from Naduvattam, Tamil Nadu
    Jan 26, 2018
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    Address: 642104

    From,

    M. Sudhagar

    Resident manager

    Serene senior care (P) ltd

    Serene shenbhagam

    Siruvani main road

    Madhampatty

    Coimbatore – 641010

    To,

    The superintending engineer,

    Udumalpet elecy. Distn. Circle

    Tangedco,

    Cbe

    Sub : improper commercial connection at the premises anaimalai

    34, poorana chandran pillai street, anaimalai – 642104

    I, m. Sudhagar, s/o late a. S. Manoharan wish to bring your attention that a domestic eb connection has is already been in use with consumer no.[protected] in the name of my father.

    The legal heirs of late sri a. S. Manoharan are srimathi. M. Hemalatha (Wife), srimathi. M. Sumathi (Daughter), sri. M. Sudhagar (Son) and sri. M. Sukumar (Son).

    Now it has been brought to my attention that a new commercial connection with the consumer no.[protected] in the name of my brother (M. Sukumar) has been given at the said premises.

    I wish to state that the above connection has been given without my knowledge and consent being one the four legal heirs of the above premises and original domestic connection with consumer no in the name of my father (A. S. Manoharan), i take strong objection to the act one the part of tneb in granting a commercial connection to the above premises in the name of my brother m. Sukumar with new consumer no with out my consent.

    Kindly therefore take a necessary action by away of this connecting the commercial connection and cancelling the new consumer no :[protected] given to the above premises.

    Kindly note that in the event of in action or any responses from you in this regard, i will be constrained to take legal recourse as i deem fit.

    Yours sincerely

    M. Sudhagar

    Mob: [protected]

    [protected]
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      R
      Radhika Sundar
      from Kallakkurichchi, Tamil Nadu
      Jan 25, 2018
      Resolved
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      Resolved

      I have paid bill wrongly to service no [protected] whose adresss is no28 d5 davar 3rd street ayanavaram chennai -23 and the receipt no is pgnici9281591
      Bank transaction no [protected] through icici net banking and the receiopt date is monday22 jan 2018 and his name is k. Subramanian and the bill amount is rs.500. Please send me his mobile no. My lmobile no is [protected]. Ia m from hosur krishnagiri district tamilnadu. I am actally running a browsing centre, so because of the network problem it came wrong. Please i want to get refund.
      Jan 25, 2018
      Complaint marked as Resolved 
      please provide the phone no of the k.subramanian
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      I am from kalkurichi. In our village there are many people have their own powerloom. it is good thing but they are not follow their limit. they were switch on their powerloom at 4.00 am and shutdown at 8.30pm sometimes 9.00pm. it will affect some house fuse, newborn babies and power supply. please concess the time limit 6am - 6pm.
      Respected sir

      i am thangaraj my service no [protected] Hereby the mentioned service number units of current was maximum 380 kw units for past months/years but this month the reading was reached up to 980 kw units . it seems fault in current measuring meter. We are not using any high voltage electronic devices in our houses regarding this issue i asked reason to our official staff who takes reading in my house but he is not giving any proper explanation and his way of answering also not good. In this present situation am not able to pay Rs 2986 IN THIS HUGE AMOUNT so hereby i was requesting you take necessary action and make immediate steps to change new electronic meter. Thanking you...
      johnjose's reply, Feb 4, 2020
      Does any Action took againt this. Same problem for me
      Now on redis on 9200.
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        L
        Lalitham Mohan
        from Chennai, Tamil Nadu
        Jan 25, 2018
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        Ref. My cosumer no.[protected]. Name. M. Lalitha mohan. I have been paying my eb bill thr, net banking for the last 4/5 years.. Jan 2018 due of rs.1010and and average short fall of amount of rs, 1788/ was paid (Total rs.2788/-) on line on 13.1.2018. On 25, 1 2018 eb staff came here to remove my fuse. Kindly check up at your side.
        The receipt is shown below.
        Merchant name tneb
        Merchant ref no. [protected]
        Service number [protected]
        Currency inr
        Payment date 13/01/2018 11:52:48
        Transaction amount 2798.00
        Transaction service charge 0.00
        Total amount 2798.00
        Total amount in words rupees two thousand seven hundred and ninety eight only
        Debit account sb[protected]
        Branch details 00109 villivakkam
        Back
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          S
          SIDHAIYAN.K.P.
          from Tiruchirappalli, Tamil Nadu
          Jan 24, 2018
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          electric bills are high in hostel

          Address: Chennai, Tamil Nadu

          I could see that the hostel ask us to pay more money on electric bills. They have fixed meters but even though i could see there is a cheating in bills. Also we are asked to pay bills in a monthly manner, they are getting money based on the units used. I don't know how they are collecting money based on that units. There will be 100 units free, but there is no reduction in our bills. My room is three sharing and its an ac room, mostly we...
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          M
          mohamedriswan.rizha
          from Chennai, Tamil Nadu
          Jan 24, 2018
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          Address: 623525

          1. Extra amount collected for cc arrear.
          2.நான் புதிய மின்இணைப்பு பெற ரூபாய் 2000 லஞ்சம் கேட்கிறார்களà¯...
          3.1- aயில் இருந்து 6-aக்கு மாற ரூபாய் 1000 லஞ்சம் கேட்கிறார்களà¯...
          4.பழைய மீட்டரை digital மீட்டராக மாற்ற ரூபாய் 400 லஞ்சம் கேட்கிறார்களà¯...
          5.மீட்டர் ஓடவில்லை என்று கூறி புதிய digital meter வாங்க application கொடுக்க சொல்கிறார்க�...
          மீட்டரை மாற்றுவது யாருடைய வேலை??
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Consumer No- [protected].. Electricity Bill is not updated online for Jan 2018.
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            T
            Thamarai Selvi Hi Tech Rice Mill, karimbedu.
            from Nangilickondan, Tamil Nadu
            Jan 23, 2018
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            Address: Chennai, Tamil Nadu, 600016

            Tneb online bill pay website was down, helpline number was not working, no official mail id, no official twitter account, without proper it infrastructure, how can we acheive digital india, this is 2018 remember.

            People are ready for digital economy, but it was passible only by government support, now im going to pay by cash by going to tneb office by stopping all of my work, and to run motorcycle in hot sun, so pathetic situation
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            Jan 16, 2018
            wmko3111's response
            Delete my account
            TANGEDCO E-Receipt
            Name :G.YESU NESA BALAN
            Application No :[protected]
            Bill Month/Year:1/2018
            Bill Amount :Rs.3000
            Receipt No :PGNBOB668908
            Receipt Date :Sat Jan 13 16:01:19 IST 2018
            Amount Debited :Rs.3000.0
            Bank Transaction. No :80481655
            Card Type:BOB NET BANKING
            amount debited from my account but not added/need refund
            Delete my account
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              V
              Vjktneb
              from Chennai, Tamil Nadu
              Jan 21, 2018
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              Address: Chennai, Tamil Nadu, 600078

              Hello,

              Please do the needful on shifting the electric pole which is in middle of the street. We are facing many issues due to the same. People from outside placing garbages and other unwanted waste around the pole and making unhealthy environment. Also many of parking the vehicles near the pole so that the residents in the street are unable to enter inside the street. We also having electicity leakage at times of rain. Please take necessary action asap to shift the pole from our street.

              Address:
              No 15/13, bazaar street, west kk nagar, near nesapakkam chennai-600078
              Contact no: [protected] (Vijay), [protected] (Ganesan)

              Regards,
              Vijay
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Dear sir,

              I'm trying to pay my eb bill but i'm getting service is not live error. Please enable the link to pay my eb payment.

              Region code - 09 - south chennai
              Section - 253 - Perungalathur
              Distribution - 605 - bharathidasan st
              Service number - 587

              Service connection number: [protected]

              Thanks you!
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                B
                Baradan
                from Chennai, Tamil Nadu
                Jan 21, 2018
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                Address: Chennai, Tamil Nadu, 600092

                Bi-monthly eb meter reading usually being taken by concern eb officials on 12th or 13th of alternative months. But in this month (Jan'18) they took the reading (Not entered in the eb card provided next to meter) only on 18th jan, ie., 5 days more than usual term of 60 days. This leads to the unit consumption 500 units which resulted in high eb charges as per the slab. If the reading was taken on 12th or 13th of jan the consumption would be 500 units, ie., charges would be around rs.1310/- only. Now, since because the reading was taken on 18th jan (After a delay of 5~6 days) the consumption shows as 520 units & due charges to be paid showing as rs.1912/-. Because of tneb's delay in taking the reading how consumer should suffer by paying more charges.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  J
                  Jayavelu Srinivasan
                  from Chennai, Tamil Nadu
                  Jan 21, 2018
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                  Address: 635602

                  Sir we want to name transfer in my eb connection. All documents are given to office. But they told concern party must come to met me. He is out of station. With out concern party they could not make any name transfer. This is my question sir. Notary public advocate also singed this application. But in your office reffused to name transfer. This is wright or wrong. That all sir.

                  Thanking you..
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    J
                    Jebin isaac
                    from Tiruvannamalai, Tamil Nadu
                    Jan 20, 2018
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                    Address: Kanyakumari, Tamil Nadu
                    Website: Consumer complaints.in

                    We have eb connection no [702] name of j, jebin isaac. This house is make new construction house. So we want change our tariff plan to temp supply to domestic. Already we submit formal application and letter to concern ae. Already some body came and supervised the same. But so for that tariff not change to us. Please do the needful to change the tariff plan.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      T
                      thankavel
                      from Nattam, Tamil Nadu
                      Jan 18, 2018
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                      Address: 641035

                      This is to inform that the recording of eb reading by tneb staff is very much delaying by them and due to this we are getting higher units and some time the slabs are also moving to next 500+ units. Here the increase in cost is rs. 1000+ sometimes. Please look in to this. Tks mobile:[protected] area: saravanampatti, lakshmi nagar iii st, coimbatore. Consumer no.[protected]
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        V
                        victorvincentraj
                        from Coimbatore, Tamil Nadu
                        Jan 18, 2018
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                        Address: Krishnagiri, Tamil Nadu, 635109
                        Website: tneb cosumer complaints

                        My eb service number[protected], residing at hosur, krishnagiri distirct, tamilnadu,

                        Last 5 times o[censored]sage reading under 150 units, this month meter shows 1360 units, the meter is defective, i complain to concern department ae mam,
                        Foreman came check meter, he remove fuse from meter, the meter will run, so kindly change that defective meter, and re correct usage units,

                        Thanking you,

                        Place : hosur

                        Date :[protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          P
                          Paulraj ponram
                          from Coimbatore, Tamil Nadu
                          Jan 17, 2018
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                          Address: 600043

                          Dear sir/madam

                          This is paulraj p.in online tneb website my name wrongly printed (Or) updated.
                          So i request you to correct and update my name.

                          My service no : [protected]
                          My correct name : paulraj p

                          Wrongly printed in the website is : "ihfd"

                          Thanks and regards

                          Paulraj p
                          #e52, gf, ihfd flats,
                          Pallavaram, chennai-600043
                          Mobile : [protected]/
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            G
                            Ganesh K Chandran
                            from Chennai, Tamil Nadu
                            Jan 13, 2018
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                            Address: Chennai, Tamil Nadu, 600081

                            Residing @ washer varadappa street, new washermanpet, chennai 600 081... There is no power supply since last night from 10 pm.. (Comes under tolgate eb office)

                            Did inform the issue in the chairman cell last night but response wasn’t great..

                            And not to our surprise concerned turned up to arrest the issue only this evening but seemed disinterested in work from the beginning.. And left saying it can be fixed only by tomorrow..

                            Escalated issue to a. E for prompt action but failure... And trying his number again for follow up but no response.. Again not to my surprise

                            Time & again these government organisations fail to perform their duties and most often that affects common man...
                            At least top officials should reiterate their responsibilities on regular basis.

                            We highly appreciate if public servants show some care to the people & do justice to their jobs!

                            Jai hind!!!
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Veerapandi kottur road, malabar bakery, theni dist. Using agri current for bakery free current to supply water to bakery and also water sales. All vigilance raids are being compromised by money power.
                            Owner name mayathevar
                            Malabar bakery
                            11 km from theni to kumily highway
                            All squad do is take money and go pls do the needful
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                              Ganesh K Chandran
                              from Chennai, Tamil Nadu
                              Jan 13, 2018
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                              Address: Chennai, Tamil Nadu, 600081

                              Residing @ washer varadappa street, new washermanpet, chennai 600 081... There is no power supply since last night from 10 pm.. (Comes under tolgate eb office)

                              Did inform the issue in the chairman cell last night but response wasn’t great..

                              And not to our surprise concerned turned up to arrest the issue only this evening but seemed disinterested in work from the beginning.. And left saying it can be fixed only by tomorrow..

                              Escalated issue to a. E for prompt action but failure... And trying his number again for follow up but no response.. Again not to my surprise

                              Time & again these government organisations fail to perform their duties and most often that affects common man...
                              At least top officials should reiterate their responsibilities on regular basis.

                              We highly appreciate if public servants show some care to the people!!!

                              Jai hind!!!
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Dear sir,
                              I am in abroad my home door was closed please tack my meter reading
                              5420 this month

                              [protected] M.ABDULPATHAK SENTHAMANGALAM

                              Thanks
                              Hi,

                              My account number [protected]. Name j.vijayalakshmi.
                              i tried to pay my Electricity bill Rs.350 on 5th January 2018. Money has withdrawn from my account but the Electricity bill amount Rs.350 not paid..pls help to recover my money Rs.350 to my account. plz solve my problem..i want money urgent pls..
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                                S
                                skarthi123
                                from Belur, Tamil Nadu
                                Jan 13, 2018
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                                Address: 600053

                                Hi,

                                We are having a electricity meter display issue, submitted a request for correcting the same.
                                But the billing seems to have got generated in excess. The current bill amount mentioned as 4156/- in compared to the previous bill amount of 2704/-.
                                Would like to know how the current bill amount got calculated due to meter display issue.

                                Name : s. Karthikeyan
                                Consumer no: [protected]
                                Mob # - [protected]


                                Please do the needful at the earliest.

                                Regards,
                                Karthik
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Jan 16, 2018
                                Updated by skarthi123
                                No response from Tamil Nadu Electricity Board [TNEB] customer support team, that is the reason i have raised the complaint here.
                                Respected Sir
                                I have paid my EB bill Rs. 2902/- through iob net banking on 5th January 2018. The amount was detected from my account. but the transaction was failed. Please consider and do the needful
                                Thanking u sir!
                                Alga Celin
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                                  S
                                  Susrutha Karthik
                                  from Coimbatore, Tamil Nadu
                                  Jan 12, 2018
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                                  Address: Thoothukudi, Tamil Nadu, 628002

                                  Hi i'm karthik from thoothukudi. My eb no is[protected]/[protected]. I'm running computer center. There is frequent power cut to only my eb line from post. There is power supply to others. When checked the neutral line gets cut from post line man says.. I complained many times but this problem occurs repeatedly. As i'm running business i need proper power supply. Kindly take proper action.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  At regular intervals advertising banners are placed in High Tension EB posts near Ambethkar Nagar, Thiruverumbur, Trichy-620013. What action does Electricity Board takes upon this?
                                  Sir, Meter reading taken on 03.01.2018 at my home but, reading detail was not updated in TNEB web Portal till 12.01.2018.
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                                    V
                                    V. Sivanandam
                                    from Chennai, Tamil Nadu
                                    Jan 11, 2018
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                                    Address: Krishnagiri, Tamil Nadu, 635126

                                    Sivanandam V
                                    Sc No :[protected]

                                    The mentioned Sc.No meter was changed from analog to digital and since from then the reading shown is faulty. it is serviced for a 5 hp bore motor which runs for a maximum of an hour with average consumption of 5 units daily but the consumption amount shown at the time of bill payment is too high. It's almost doubled everytime and we even complained many times to the E.B office and they don't respond properly and speak awkwardly. They confessed that it's their mistake and this won't happen surely for next time and requested us to pay 16, 000 as they do all the time or it will be set as due amount. But I can't bare the pay and insist you to look up at this issue and solve it as soon as possible. Also I request to speak regarding changing the meter to avoid this problem further.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    I am not able to pay the bill online. bill payment option is not available.

                                    Consumer Number:[protected]
                                    Consumner Name: M.Ganesan & P.Savithri
                                    Contact No: +91 [protected].

                                    Urgent Please.
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                                      L
                                      lalsekar
                                      from Chennai, Tamil Nadu
                                      Jan 11, 2018
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                                      Address: Chennai, Tamil Nadu

                                      Happy new year
                                      I am s sekar residing at "j. B. Illam" old no 7/2 new no 13 yemi street
                                      Pursawalakam chennai 600 007
                                      My service no : 151 050 93 comes under ae oty
                                      When the staff came on 10 1 2018 to take the reading it has got struck and the display system is blank. Hence kindly depute your technician/s to replace the same with a working one at an early date

                                      Your priority and immediate attn is highly appreciated
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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