Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Irresposible behaviour
There is a power cut in oneline for 2days. I registered a complaint at killiyoor, (Ph:[protected] kanniyakumari district. First they told we vill send one person. Aftr 3 hours i called again to eb office. They didnt do any process. Without doing anything they simply told, here is just 3 line man only. Their are worked in various place. So we cant resolve it today and also they told me (In tamil they said engaluku aayiram vela iruku. Antha pakkam vantha parkalam. Apdi line man vanthalum avangaluku kasu kudukanum one day la 4 or 5 times fues line touch ahi pohuth enthana vati sollium sari panala..) please take necessary action.

Dear tneb,
I am tamilventhan s residing at plot.25, narmada st, sri devi kumari amman nagar, velachery. A wire cover from a power line is hanging in our locality. The wire cover is hanging very low, almost touching the the ground below. Children in our locality play in our street and we fear they might touch the hanging cover out of curiosity. It is difficult to move our vehicles in and out of our home because of this hanging wire. Please do get this fixed at the earliest. Thanks in advance!

Sir,

Electricity pole in the middle of the road. May lead to accident.

Address :

Latitude and longitude :
11.0886614
77.0184829

Map location :

https://www.google.com/maps/dir/11.0886614, 77.0184829/thriveni+w+rd, +rathinagiri+nagar, +villankurichi, +coimbatore, +tamil+nadu+641035/@11.0836596, 77.0195824, 1112m/data=! 3m1! 1e3! 4m9! 4m8! 1m1! 4e1! 1m5! 1m1! 1s0x3ba8f822b96545eb:0x49b7eb4a0d2aec18! 2m2! 1d77.020959! 2d11.0837842


Thriveni w rd,
Rathinagiri nagar,
Villankurichi,
Coimbatore,
Tamil nadu 641035

Hi,
We have bought a 3bhk flat in porur, chennai and have obtained no due letter from the builder. The builder has not obtained cc and tneb connection and allowed all residents (Around 400) to stay. The supply power connection from tneb temporary connection and from generators and started charging money. But we all have already paid rs.75000/- towards tneb power connection but the builder says tneb connection is possible till they get cc from cmda.

Meanwhile, the builder had installed (In the month of june 2017) the temporary meter (Not certified) for each resident and started charging money as per the meter.

Now, i would like to hear from the experts that do we have to pay the money as per builder bill? Is it legally valid to charge from us especially when we had already filled up the tneb new connection form-1 along with money (Rs.75000/-)

Pls advice.

Warm regards,

Venkat

We are the residents of nbr homes, chinnakullu village, muthali via, hosur. This is to bring to your notice about the illegal usage of water supply from the common layout's water borewell which is currently being used by two of our nbr residents without the knowledge of the tneb department or the other residents from a couple of days.
As the residents have collectively decided not to pay for the water bill, the tneb department has removed the main fuse in this regard, but the affoermentioned activities are going on without your knowledge.
Hence, we would request you on behalf of the other residents to take necessary action to solve this issue as soon as possible.
Thank you.

Dear sir/madam,
This is santhakumaran from kattavoor village, arasur post, ponneri tk-601204. Past one month in our kattavoor village transformer blade will be hanged.in my home there is a electrical issue. There is no option to turn the transformer because of incomer line blade hang.. So please take it has high priority to do that task in emergency manner.

There are 16 flats (4 blocks each) in our flat (Kaveri) two owners are non cooperative. The transformer in our whole appt has gone on repair for the last 5 days the above two owners are not willing to share the cost. How to solve the problem.
Can i get a new connection for my flat alone. Since there is no coperation between owners atall issues especially from g6

There is no power in my house and i checked with electrtaion and they said there is a problem in electricity post so i tried many time to line man to retriy it but he is not coming.. I am trying past one week and they are not giving any response.
We are in dark with out light and face with two kids

Please do the need full
Place : thiruvallur
Address:18/13 kumaravel nagar, c. V naidu road, thiruvallur-602001

Connection number - 157

Thankyou
Prem

I am living in nilamangai nagar, adambakkam. Every year during summer there is unannounced power cut and severe voltage fluctuation in this area especially at night. Now for the past few days again unannounced power cut has started especially after 10 pm and it is not rectified even for hours together causing extreme inconvenience to all preventing normal sleep. Every year they attribute this to cable fault. But why this occurs especially at night during sleep time. Does the cable know the time?. I request the authorities to take action on those involved for not attending to the problem quickly. This is a perennial problem in this area.

Hello. I am a resident of thirumangalam road, villivakkam for more than 40 years. We have been facing this low voltage fluctuations every year between march and may. Voltage gets dropped drastically from 220 to 150 when air conditioner is switched on. This even ended up in getting the ac tripping off and this prevails with double booster stabilizer. Washing machines, televisions, laptops have been damaged due to the irregular fluctuations. We are really worried and unhappy about the service that we get from electricity board. Hoping for the best from this complaint.

Sir,
Now we have been residing in the above rented flat for two months now. Our flat EB No :[protected] in the name of T.SELVAMANI F.No-5222, Tvh Ouranya Bay, Kazhipattur, Padur, OMR Chennai. So we request you to kindly update the meter reading as soon as possible. Help us to pay our consumption bills timelyю   Replace all

My neighbour is misusing the tamil nadu electricity board by bypassing the electric connection skipping the meter in order to get low electricity bills.
They are using most of the power consuming home appliances such as electric motors, aircondition, etc.,
I hope you will take some immediate action.

The address is
G. Ganesan and g. Anandhan (Both of them)
5a, throwpathy amman kovil 4th street, lakshmipuram.
Velachery, chennai - 600 042.

I am living in aparment where 4families living..in our eb card eb man mentioned last date as 20/03/2018.. On that day we went to eb office for paying bill but they put fine and said that our last date was 18/03.. It is their mistake the eb man wrongly noted the last date.. We paid fine because that man in office insulted as in front of everyone and he behaved very rudely... We want our four families fine amount..

Dear sir/madam

There is a person named babu in tneb in thiruvaiyaru (Pin code 613204). He is not actually working in tneb and he is not a goverment employee too. He is just kind of an assistant there.

He behaves very rude to the consumers as if he is the manager and treats consumers very badly. Shouting at elders, atrocious etc.

He performs meter reading in the houses and doing all these.

Please take necessary action on him.

Thanks

I have made the payment through mobile app with net banking and tried through web internet as well but the transaction was not successful. Amount deducted from bank account but bill also not paid. I have not received the refund from tneb. Please refund the amount immediately.

Below are the failed transactions but for which the amount was debited,

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
12 mar[protected]tnebnhdfc[protected] mar 2018 530.00
12 mar[protected]tnebnhdfc[protected] mar 2018 530.00
12 mar[protected]tnebnhdfc[protected] mar 2018 2, 506.00

We are living in small village with base of agricultural base having more than 500 families around. Due to inactive government every government employee becoming as theft. It's very hard to explain this tneb bribery in our area happening very frequently starting from line man to head officers (Not sure who all are involved) very knowingly. Saying if you need electricity pay me this amount immediately. These govt. Employees intensely making the transformer to fail without doing proper maintenance for past 5 years and started collecting the bribery from local peoples. If some body complains they will make sure not to supply the power connection/service to them on time. For example recently very transparently collecting rs.500 from every family by noting "if you need to change the transformer and get it immediately you have to pay. If not we will be give the changing the transformer based on availability and seniority" due to poor people innocence these government employee doing robberies. It really becoming hard time for survival in our village.

Sir
These people did not give the electricity bill to us, just come on the last date and disconnect the power connection saying that you have not paid the bill.

For what these people are taking the salary. They do not give the consumed unit, they don't give the bill amount or any other details and just disconnect the power connection. How can we pay the bill? I want strict action against them.

Narendra sharma
(Mob : [protected])

As an electricity board it is your responsibility to take the full responsibility for anything that happens regardless to your online website. The website that you have is not secured and is evident to all o[censored]s. The payments that pass through your website could be hacked via any ip addresses and hence the security that has to be provided must be provided to the deserved us.

Nagercoil, vadiweeswaram, town-3 division is where my house is situated. The home appliances like washing machine and tv in my house is burned due to heavy voltage. The complaint is regarding high voltage of electricity that is spoiled my entire house hold equipments. Je of the division is not looking after such issues. There is a sub station near my house and a heavy voltage line is recently installed after which such issues are persistent. This need to be addressed to concern officials to ensure proper service is provided for the money that we pay.

After logging in http://www.tnebnet.org with userid and password the website is displaying my consumer number, name and address. But further details are not available when i click account summary. I have also registered a general complaint. But it was not attended to. A telephone call to the eb office also ended up with an understanding that they are not in a position to solve web related issues.