Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir/madam, we are residing at ellai amman koil street, s. Kolathur. We would like to bring your notice that we are facing frequent power cut problem daily in the night time. Its going in the mid night and half an hour supply is going off and 2 minutes supply is going on. We are really got suffered so much during this summer time. Kindly look into this matter and do the needful at the earliest it's happening for last 6months. There is no response from eb person.

In manjuvilai, kalakad. Mr. Paramasivan trying to get eb. Connection through my property. (V. Rajamani) i already given a opposition to ae. Ad. Ee. Se. Offices. But without considering my opposition they trying to proceed the work. The above said house has no town panchayat approval. And no layout approval. The way they are selected is purely my land. The town panchayat given no approval to that house because the land is agricultural land....

Service connections [protected] and [protected] provided in my name seshadri k disconnected this year due to demolition and reconstruction. Single phase connection requested in the name of my wife, one of the owners of the flats promoted.1 month passed.
Deposits for the above service connectionsrequested for refund. No action. Billing for the vacant house from october 1st, 2015 charged by adding average units in the bill dated 28.01.2016. Neither proper reply provided nor refund of excess billing confirmed.
No reply to the email sent on 16.07.16 to [protected]@tnebnet.org.
Action for the above grievances with solution requested.

Our village (north street)
Ubramaniyapuram, vasudevanallur (po),
Last 3 months streetlights is not working.
My peoples told many times puliyangudi. but, no response.


Kindly clear the compliant immediately
Please.
Yours
Subramaniyapuram boys.

Hello Sir / Madam,

I am Jayshankar from West Mambalam - Rajaji Street. Past 2 years we are living in West Mambalam. For past 2 - 3 months very often & frequently power cut in Rajaji Street which is very annoying and disturbing. 2 days back night at 9.45 power cut happened, i called 1912 customer care nearly 10 - 15 times, they said power will come in another 30 minutes & so on.

Finally power came next day morning only. But now again the power has gone and i called 1912, they said they will look in to it. If this is the case kindly look in to the same and do the needful at the earliest.

Every day after 6'o clock we have so much voltage fluctuation that we cannot use any appliances in home it so difficult for use.only for not this problem for our whole street this problem persist.so please keep a separate transformer for our area or change the transformer to a new one.so our are peoples are so pleased to build a new transformer for our street or take necessary step to stop th voltage fluctuation

In velachery section eb reading not taking by assessor when given compliant to ae/east, ae/west and to ade by letter also no action taken. Through letter also we given compliant to ade given letter also attached sir so please take action for to take reading to assessor they are not taking reading how we can pay amount correctly when we takes reading and gives the reading only they are entering the reading that is also not doing properly.

Street name : kandappa mudali street
Area : sowcarpet
District : chennai
Pin code : 600079

I have already gave so many times complaint in tneb n called in 1912 registered so many complaint but no response is taken... Der is always 1 face doesnt have current this occur always in 3-4 days and so many times der is power for then 8-9 hours per day in aapprox every week... I have complaint in near office always and i will provide u the numbers in which i have called so many times but still no response is taken for tis permanent issue
No: [protected]
No : 25290808
No : [protected]

This is wat going to be continued den i have to take neccessary action like giving complaint in tv news and news paper... So plz resolve this solution asap

Dated: 07/10/2016
Time: 12.54am (Midnight)
Area: krishna road, new perungalathur
Perungalathur eb service is a crap. Our tn government is totally waste..
There is no power in our area from past one hour. I tried to contact eb office but i couldn't.

Why the heck you guys are toururing us by cutting the power by midnight. Don't you think of people who are sick??? Or what old aged people will do..
This happening for many days.

Im living in the below address.
gandhi nagar, Tvs nagar, Edayarpalayam, Coimbatore 641025.
In our eb line the wire is submerged under the tree and it is in very crucial condition.
The tree will fall down at any situation along with our EB line.
We have raised many complaints but still we did not get any help from local line man.
Hence I request you to take necessary action before it affects our life.

Service no:101
Kanuvai

Aravind

Sub: removal of eb pillar box-chennai-mylapore-kutchery rd-pillar no.23

We are from the management of jumma mosque, request tneb to remove the pillar box no.23, situated in our campus. Since we are planning for additional gate to our campus, this pillar box causes hindrance and so we request the tneb to remove this immediately and thereby providing the provision for additional gate to our jumma mosque complex.

Requesting...

​dear sirs,

We have made several representations orally, written physically visiting besant nagar tneb office several times.
A house hold of 4 people is getting highly volatile billing with sudden swings causing us extreme duress.
Ince our prayers are not being heard and solution served we seek your guidance to resolve and reimburse us the excesses collected for eb no[protected] in the name of padmamalini sundara raghavan, h-10/3 kambar st, kalakshetra colony, besant nagar, chennai 90
Attached todays representation for your kind perusal.

மின் கட்டண கணக்கீட்டாளர் மீதான புகார்
தேதி:24.07.2016
விடுநர்:
திரு:V.ஸ்ரீதேவி
எண்:4/30 B, தந்தை பெரியார் நகர்
குமணன்சாவடி
சென்னை-600056
மின் இணைப்பு எண்:[protected]
பெறுநர்:
திரு:மின் இணைப்பு கணக்கீட்டு ஆய்வாளர் அவர்கள்
கரையாஞ்சாவடி
சென்னை-600056
பொருள்: மின் இணைப்பு கணக்கு தவறாக கணக்கெடுத்தது குறித்து புகார்.

ஐயா வணக்கம் நான் மேற்கண்ட முகவரியில் வசிக்கிறேன், மேலும் கடந்த 14.07.2016 அன்று தங்கள் அலுவலகத்தில் பணிபுரியும் மின் கணக்கீட்டாளர் எனது மின் கணக்கீட்டு கருவியில் தவறாக கணக்கெடுத்து ரூபாய் 4330/- கட்டவேண்டும் என கணக்கேழுதியுள்ளார், அட்டையை எடுத்து பார்த்த நான் மிகவும் அதிர்ச்சியடைந்தேன், பிறகு எனது மீட்டரை சரிபார்த்தேன், அப்பொழுதுதான் தெரிந்தது தங்களின் கணக்காளர் தவறாக கணக்கெடுத்துள்ளார் என்று, சென்ற மாத இறுதி மின் அளவீடு 4060 நான் 17.07.2016 அன்று பார்த்த அளவீடு 4558 இந்த அளவீட்டைதான் தங்களது கணக்கீட்டாளர் 4940 என தவறாக குறித்துள்ளார், எனவே தங்கள் எனது மீட்டரை நேரில் வந்து பார்வை இட்டு சரிசெய்து தருமாறு பணிவன்புடன் கேட்டுக்கொள்கிறேன்,
இப்படிக்கு
தாங்கள் உண்மையுள்ள
ஸ்ரீதேவி

குறிப்பு : AE அவர்களிடம் கடிதம் கொடுத்தும் என்னுடைய பிரச்சினை தீரவில்லை தயவுகூர்ந்து சரி செய்யவும் .

Paid our electricity bill of Rs. 299 today. Gave the cashier Rs. 500. He gave me back Rs. 200. I said, you need to give me Rs. 1 more. He said, do you want that?!

He was taking my Rs. 1, and asked me if I want it when inquired for returning proper balance. Imagine TNEB stealing like this from every other customer!

Tneb connection number [protected] puzhuthiwalkam eb office chennai is displaying faulty reading for the last two months showaing a bill for 1920 units this month reported to AE OFFICE SEVERAL TIMES THEY have not rectified and the bill remain pending for payment contact number [protected]

I had played the amount of rs 445 first transaction failed while check the transaction in tneb page it shows for recommend for refund but i didn't get the money i had enclosed the copy of screenshot. Myservice number is:[protected] my bank reference is: ig0cjchma5. I had conformed the bank the merchant transaction is success full to you kindly refund my money

I am from tuticorin and i am complainting about chidambara nagar eb office... my service number is swb 251... when i am compalinting about power off in my house they usually ask us to wrote the complaints in particular note and tell us they will come... but they wont come when we go and call them in our vehicle also they wont come and they forget their duty and speeks like we are asking to do that work... here lot off pepoles suffer with the eb wire mans... some of the wire wont come to correct time of duty but they will go for lunch before the time... so kindly take action for this and sollve the problem for lot of pepole those who suffers..

Dear sir / madam
This complaint is about eb office villupuram
As we got new service for our house
But for billing information it's still pending from past 4 months
We did not paid yet because we did not received any reading information for our service
Since we keep on asking them and complaining them but they are replying the same as they did not received any system updation. I don't know whom to complaint...

Respcted sir,
Upto 26/3/16 the reading were taken correctly by the mr. Elagovan. The reading taken on 23/5/16 is 8380 consumption point is 1040 cc charge is 5694rs. When i gone to pay the amount on 15/6/16 mr. Elangovan said that on system this amount is not showing and the showing amount rs 140 only. At that time i said to him that this amount is wrong. Then i paid that amount. When i asked the bill he said that the bill system is not working. Upto today i didn`t get the bill. On 18/7/16 the reading 1000. At the time meter reading show the metar 10200. Consumption is 1620 cc charge is 9172rs. When i asked him how this much amount came at that time he said that on previous reading a mistaken happen. That`s why that mistaken reading is also added with this reading.
23/5/16 the amount is rs 5694 and paid amount is rs[protected]=5554) balance amount 5554 rs. Current reading amount is[protected]=3618). Rs 3618 this amount only i will pay. The mistaken amount i will not pay. Mr. Elangovan should pay that amount. Sir pls takes action against him. If you are not responding to this i am going to file complaint against it in the consumer court and civil court.
Thanking you
Yours faithfully
K. Sugathan
Mob no: [protected], [protected].

Excess units being calculated, for my service no.[protected], for the period 30.04.2016 to 30.06.2016
As per statement - previous reading - 3120
- present reading - 4250
- total assessed unit - 1130
- total amount payable - 6060.50

But, on verifying the meter physically on 04th jul'16, with the doubt, we found that, the present reading is 3600 units (That is 480 units only, as on 04.07.2016). Where as the bill collector from tneb, have wrongly mentioned the consumed unit.

On complaining with them, they are telling me to pay the entire amount (Rs. 6060.50), failing which, my connection will be dis-connected.

Need your intervention, to sort out this issue, since, for the mistake done by tneb person, i can't pay the entire amount.