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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 257

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P
poojasree1005
May 31, 2016
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Address: 600081

Sir pls check in arunachal eswar koil street daily current is taken at night times
Even though it is comes under chief minister area this has been continously happening here
People here are 40% uneducated they do not know how to overcome this problem and north chennai very congested if current is not there they are unable to sleep in their houses

Kindly rectify if needed pls make arrangements to change the cable
As it is put at 1984
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    Raj ks
    from Chennai, Tamil Nadu
    May 30, 2016
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    Address: Chennai, Tamil Nadu, 600042

    Hi team, we are experiencing current cut on daily basis that too at mid night. Very worst response from eb team... Despite of multiple complaints no fix has been made... Area. Velachery mgr nagar tenth street. Let me knw when u can fix. Contact:[protected] i[censored] need details
    We have powercut on daily basis, despite complains to ae and customer care... No luck they never pick calls and never resolves issue daily.. I am controlling my words and writing this complaint... Very worst administration
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      V
      Vinod Raja
      from Chennai, Tamil Nadu
      May 30, 2016
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      Address: 600091

      To,
      Executive engineer,
      Madipakkam,
      Tneb, chennai

      Sub: low voltage during night time

      Dear sir,
      We the residents of 7th main road, ramnagar south, madipakkam are facing low voltage problem every summer and we have raised the compliant last year also. We are happened to know that new transformer is to be installed but till date we hope it has not yet done. Every night we are having sleepless nights due to the non working of acs and very low speed running of fans. We are afraid of running the refrigerators, tvs, mixies etc due to the frequent fluctuations in the power supply. Hence we request you to look into this matter very urgently as we are facing problems especially with kids and senior citizens.

      Regards

      Vinod raja
      Plot no.732
      7th main road, ramnagar south madipakkam,
      Chennai - 600091

      [protected]@yahoo.com
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        Preethi3105
        from Manjeri, Kerala
        May 29, 2016
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        Address: Chennai, Tamil Nadu, 600045

        Kindly please check into the problem of ours. Daily we are seeing a pattern of powercut specifically at night times, especially at night 10.30 till 11.30 or 12.
        We didn't hear any such incidents from our friends.
        We are staying at Thiru V K Nagar 3rd Street, Kadaperi, Tambaram Sanatorium.
        And we are not able to reach the concerned Kadaperi EB for the problem and we are not able to figure out the causality of power cuts.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          B
          Balase
          from Ambur, Tamil Nadu
          May 29, 2016
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          Address: 600051

          Dear Concern,

          Sub: Need permanent solution for power cut problem for our Area

          Bank colony, 5th Street
          Madhavaram Milk Colony Post,
          Chennai - 600051

          For the past 1 week, Power goes out at 10 Pm and gets normal by 6 am. During 10 pm to 6 am, power comes and goes around 20 to 30 times along with heavy fluctuations.

          Childrens, Old persons, Office Goers are suffering a lot.

          As a consumer, we want to know the reason for these unannounced power issues.
          Is TNEB unprepared / non-capable to handle such loads every summer. Why TNEB is not proactive in addressing such issues.

          We feel electricity tariff has gone up but quality of TNEB service have gone down a lot.

          TNEB provide permanent solution, dont make consumers suffer every summer

          Regards
          Bala
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            K
            kamalraj2615
            from Chennai, Tamil Nadu
            May 28, 2016
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            Address: 601206

            This is dillibabu residing in thiruper village, kavaraipettai post, ponneri taluk, thiruvallur district. We have frequent power cut (One phase) and low voltage problem daily in our area especially it is high during night hours.In this problem kids were highly affected, they are not able to sleep properly because of this problem. I dont know why this low voltage problem & unnecessary power cut is occurring in particular village. Low voltage is occurs evening to early morning 6a. M, this area people's are very suffering, please take the necessary action for this. After making many phone calls and direct request, eb officials giving temporally solution for the problem. We request the higher officials to kindly look into the matter and give us permanent solution.

            Thanks & regards
            G. Dillibabu.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            This is one way to submit our problem and may get solutions.
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              A
              Amudan1012
              from Chennai, Tamil Nadu
              May 27, 2016
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              Address: 600042

              Brahmin Street Velachery has been facing heavy fluctuations for sometime due to lack of dedicated transformer
              Acs don't work even during the day when heat is oppressive and nights are equally bad with very high to very low voltage fluctuations .
              CAn TNEB immediately find a temporary solution to stabiles the supply as well as a long term one with a dedicated transformer
              Thanks
              Amudan
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                Palani Kr
                from Chennai, Tamil Nadu
                May 27, 2016
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                Address: 600075

                Live eb wire in front of our house is touching the branches thereby heavy spark and short circuit problem arises at the time of wind and rain. We are complained via phone many times nearly two weeks. They are did not take any actions still now. Please take necessary action before unexpected happen.

                Thanking you,
                K. R. Pazhani
                Avvaiyar street, muthamizh nagar
                Pammal, chennai -600075
                Email id : [protected]@gmail.com

                Control of pallavaram e. B
                +1 photos
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                  badam nandulal
                  from Chennai, Tamil Nadu
                  May 27, 2016
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                  Address: Chennai, Tamil Nadu, 600097
                  Website: www.tnebnet.org/awp/login;jsessionid=2965C3108A46EEC8C28EB8AA90660263

                  Hello mr/ms,

                  Since october 2013, i am living in the locality called saraswathy nagar.In this locality, i see a significant amount of voltage fluctuations. This is affecting the life of many families living here.

                  Have observed significant voltage fluctuation in the houses of following streets,
                  - m. R. G nagar,
                  - saraswathy nagar
                  (Okkiyam thoraipakkam)

                  This is affecting life in following ways,
                  - kids and youngsters who want prepare for exams struggling with their eyes and frustration with large voltage fluctuations. Not able to finish the reading - affecting the end results!
                  - many of electronic parts are getting damaged quickly - significant financial loss
                  - even fans are not working properly in this hot summer, improper sleep is giving trouble to health of elderly people

                  Tneb shall notice this complaint and understand the agony of the people going through. It would be great if tneb takes appropriate steps to resolve the issue.

                  Best regards,
                  Nandu
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                    Z
                    Zaheer88zah
                    May 27, 2016
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                    Address: Chennai, Tamil Nadu, 600 116

                    From:
                    Zaheerullah zafurullah,
                    No. 14, samayapuram 8th street,
                    Karambakkam, porur
                    Chennai -600 116.


                    Sir/madam,
                    Reg: voltage fluctuation in our area.

                    We are resident in the above address. Eb service nos.[protected], 872 & 1402.

                    We are facing voltage fluctuations (Low voltage) in our area. It continues every-night from 8pm to 2am for past 2 months and also last year (2015) same month had same problem, made compliant serval time to you no action taken still. It is affecting our normal lives and we are getting heavily fatigue during everyday work. Even children's are not able to sleep whole night and becoming sick. Voltage fluctuation is damaging all our electronic equipments like ac, fridge, tv etc. It also increases our eb bill.

                    We have been complaining the above issues by telephone each and everyday. Still the action is not taken.

                    We kindly request you to consider all the above facts and take necessary action immediately.

                    Thanks in advance.

                    Regards.
                    Zaheerullah. Z
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      VISHNUYACHAS
                      from Chennai, Tamil Nadu
                      May 26, 2016
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                      Address: Chennai, Tamil Nadu, 6000088

                      I am residing at nilamangai nagar, adambakkam. I have a three phase power connection. For the past 1 month, during night especially after 9 pm. The voltage is highly fluctuating. Sometimes it is too low such that even fans work at very low speed and a/c s do not work at all, at other times, it becomes too high that the a/c main repeatedly trips off. This leads to sleepless nights in this peak summer especially to children and old people and office goers who have to take rest at night and go to office early in the morning. The situation is there every year during summer. Nobody in the local electricity board office is bothered to rectify this problem. They don't lift the phone at all or they answer irresponsibly. I request you to kindly take action against the officials involved. Keeping in mind the increasing number of apartments, the electricity board should provide a new transformer and rectify this problem. Being a consumer paying money for the power used, if this problem is not rectified, i may have to move the consumer court.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        R
                        Ranganathan Balakrishnan
                        from Chennai, Tamil Nadu
                        May 26, 2016
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                        Address: 600078
                        Website: tangedco

                        26 may 2016

                        From:
                        R. Balakrishnan
                        Flat b=1 srinivas
                        No.9, 63rd street, 10th sector,
                        West kk nagar,
                        Chennai 600078
                        India

                        Sir,

                        Sub: improper supply of electricity and transformers malfunctioning - reg.


                        In my abovementioned flat (No.[protected], we observed improper
                        And eractic supply of electricity. Also, concerned transformers connected with
                        Our above flat not functioning properly. Kindly attend to repairs immediately.

                        Thanking you

                        Yours faithfully
                        R. Balakrishnan
                        (Owner)
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                          Sreejith Ravi
                          from Bengaluru, Karnataka
                          May 26, 2016
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                          Address: 600041

                          Hello,

                          I am staying as a tenant in Palavakom. I am using only one fan and 1 light and most of the time I will be in office. Per month, more than 500 units will be showing. And house owner is charging Rs 7/unit. I am deeply frustrated about this. I am not sure whether the house owner made any cheating kind of adjustment or it is the fault of TNEB meter. The details are below:

                          Consumer no: [protected]

                          Consumer name and address : R. Marimuthu,
                          3/54, GandhiNgr mainroad, periyarsalai, palavakkam
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            R.David
                            from Aluva, Kerala
                            May 26, 2016
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                            Address: 600101

                            I encounted a power failure at about 3am today, ever since I have been complaining to the complaint number [protected] but it is 10am and till now nobody has come so far, each time I phone the said number, they respond but the sevrice is deplorable. Would you please help me, because I am a senior citiizen and my drugs in the fridge are getting spoilt.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              Arun Palani
                              from Chandigarh, Chandigarh
                              May 26, 2016
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                              Address: Chennai, Tamil Nadu, 600100

                              Good morning

                              I stay at Sabari homes, pallikaranai oil mill bustop, chennai 100.

                              Im very much depresed and disturbed during night time due to continuous 1.5 hour failure at my home.

                              There is no respone when we call EB and request them to switch on the power.

                              After so many calls, foreman responded stating that power will not be switched on for next 1.5 hrs as advised by Mr. Vijayanthi raghavan, AE of pallikaranai office.

                              He also added, this is what being proposed by government to do so.

                              However, I never read any such written statement by government.

                              If this is so, I trust some misuse progressing at pallikaranai EB office.

                              So, I request you kindly take an enquiry and find out the facts

                              We as a citizen should have freedom to sleep during night and not ready to loose my health.

                              Regards
                              Arun
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                                Manzoor84
                                from Bhubaneshwar, Odisha
                                May 25, 2016
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                                Address: Chennai, Tamil Nadu, 600002
                                Website: Tneb

                                Hello Sir/Madam,

                                This is Manzoor from Appavoo Street, Ellis Road, Chennai 600002.We are facing a current cut problem in my particular street not sometime daily at night after 10:00 first they will cut 1phase then 2phase at the last they will cut whole phases, What is going on we dont why you are doing this and there is no any cable fault also just for disturbing our sleeps not to sleep and hot season we cannot sleep without the current, Pls take this as sevre mail and kindly rectify it and pl do stop...
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Hello Sir/Madam,

                                This is Ramesh from kristappa Street, West saidapet, Chennai -600015 .We are facing a current cut problem in my particular street not sometime daily at night after 10:00 first they will cut 1phase then 2phase at the last they will cut whole phases, We are so suffered lot of children & senior citizens at my street. When we call EB office they didn't proper response everyday & some times not pick the phone.
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                                  kitchenkitchen
                                  from Madurai, Tamil Nadu
                                  May 25, 2016
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                                  Address: Chennai, Tamil Nadu

                                  Am residing at new no:91 old no:44 Lake View Road, West Mambalam, Chennai. Three EB supply Boxes are installed opp my flat(rajalaksmi Flat entrance) another opp to Satya Klayana Mandapam(next to our apartment) and another near Sunil Flat.FROM 18 TH of this month there is a very frequent power cut due to the above three boxes are burning/smoke/cut in the cable or so. Tech i dont know the actual factual reason but EB people told it is due to heavy consumption or so.They r coming and doing their best for 3-4 hours( 18 th 10pm to 19 th 6 pm power cut) and their service is also to appreciate. But installation of a new box with new cables or so may be very useful to avoid all these power cut. 15-30 minutes cut is already here from morning to night which is tolerable. Due to summer, the installation of new box at all the three places will be effective one, i feel. kindly make necessary arrangements to rectify the daily routine cut(10pm to 0000 or still arrival of the EB team) and try to install new boxes at the three centers please.. Hope to get a feed back. i am also place in records the sincere attempt of mambalam EB tech whenever needed. Besides, My complaint to EB hqrs during the last one week daily night 28524422 has not properly taken care. The asst on duty is also not answering /proper guidance or reply to us.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    Keshav Ranganathan
                                    from Allahabad, Uttar Pradesh
                                    May 25, 2016
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                                    Address: Chennai, Tamil Nadu, 600020

                                    I live at Adyar, Ponniamman Koil street and the electricity situation here is pathetic. Every night we have a problem where 2 out of three phases don't work and only one phase works that too on very low voltage. I have complained to TNEB Adyar on numerous occasions but no action has been taken. I am really disappointed with this service and I was hopeful that the promise o[censored]ninterrupted power supply would become a reality . We continue to get frequent power cuts. The help line 1912 doesn't seem to be working.
                                    I will regain faith in the system if something is done about this. I dont even know if my grievance will be looked at, but can only hope.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      Karpagam Sundar
                                      May 23, 2016
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                                      Address: 600078

                                      We have a single phase connection and there is a frequent power cut in my house though electricity is available in near by houses and in my street, around 4 to 5 flats (accommodating nearly 25 families) are affected as the EB department has not laid the cable properly inspite of repeated requests.

                                      On 22nd May 2016, in my house all the fans, tubelights, Aircondition and washing machine were seen a burnt smell due to heavy high voltage and everything have gone rapidly and the losses are quite heavy and my address is Karpagam Sundar, Old No.771/3, New No.21/3 SAM Towers, Munusamy Salai, West K.K.Nagar, Chennai 600078. Ph [protected]

                                      Therefore, please intervene and help our locality to stop frequent cuts, even though Amma has promised No Power Cut, we were most affected by local EB department
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        boopathyck
                                        from Chennai, Tamil Nadu
                                        May 23, 2016
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                                        At korattur 49th street poles fixed and under ground cable also layed. But still light fitting is done. After this 31 street poles fixed and light fitting also fixed and it in working condition. Kindly take care this 49th street. Why there is so delay in completing this work at 49th street. Care to be taken in this work since it is essential for safety for public
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                        May 23, 2016
                                        Updated by boopathyck
                                        At Korattur 49th street new poles fixed and cable also is laid but new light led light fitting are not fixed. Before this street at 31th street same korattur poles were fixed after this 49th street. But why care not take for 49th street. why there is disparity in this work. Kindly take aditnal care in this work and complete as early as possible.
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