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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
Complaints 6294
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640
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 27

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A
Abdulazeez Abdulazeez
Jul 3, 2022
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Address: No:44/1 police colony west, Sekkalai,Karaikudi.630002. Sivagangai district.Tamilnadu.
Website: google

EB post dangerous condition in front of my house. Replace before fall down. Address/ police colony west, Sekkalai, Sivagangai district. Tamilnad .Pin:630002.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    U
    ursselvakumar
    Jul 2, 2022
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    Address: udumalpet

    Dear Sir, I Paid Rs. 920/-via samsung pay(UPI) for Service Connection No.[protected] Name : M. Mani.Amount Debited but its shows UPI transaction failed.i checked in TNEB App its not reflected. then i tried two more times the same will be happened. finally i payed via GPAY.
    i raised a query to customer care they replied amount credited to beneficiary account. Kindly Please check the transaction details.
    1). UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:29:48
    2).UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:30:04
    3).UPI Transaction Reference No.[protected] for 920 dated, 26/06/2022 at 12:32:01
    Jul 5, 2022
    Complaint marked as Resolved 
    got the money back
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Jul 05, 2022
    Updated by ursselvakumar     amount refunded to me
    View replies
    Hi sir! This is naveen living in Watkins street perambur sembium chennai-600011. near my home their is street light post which has been damaged and many times I complained on street light department and non of them not taking action on my regard if the lamp post fall down many will be affected on this please take necessary action in this regard.!
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      Y
      Yamini Jerosa
      Jul 2, 2022
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      Address: paranaiputhur,kolathuvanchery,Iyyapantjangal

      There is frequent power cuts in paraniputhur area, Iyyapanthangal. The numbers shared for complaints are not working and gets disconnecfed. In case of maintenance day also the power is nit resumed after 2 PM.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        J
        John2023
        Jul 2, 2022
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        Iam from chennai redhills kummanur village, my eb no is[protected] k.s John Williams, eb reading wrongly updated instead of 4007, they update it as 4800 and asking to pay high amount of rs 4948, normally I use to pay rs 400 to high rs 1000, iam using 2 fans 2lights 1 fridge only, , , my neighbour house is using higher than me like 2 fridge etc, but they are paying rs 200, but I always use to get high, , , but now they updated wrong meter reading and when I ask they are not responding properly,
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Jul 02, 2022
        Updated by John2023         Wrong meter reading updated by eb reading person, not giving proper solution, he asked me to visit office and talk about this, but when I visit there that person asking to meet meter reading person, but they are not helping, instead of 4007 they updated it as 4800, , , usually 4th only bill generation date, but now bill generated date also 26 th June, , instead of 4, , , may month only I paid last bill, it should generate on July only, but June itself got generated with wrong meter reading and they are not solving my issue giving us trouble .

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          A
          Athiyappan
          from Nagercoil, Tamil Nadu
          Jul 2, 2022
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          Last two days we have no power supply in our area
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            N
            nishapadmesh
            from Chennai, Tamil Nadu
            Jul 2, 2022
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            Address: No. 145, Bharathi Street, Vasudevan Nagar, Chennai.

            There has been a power in our house for a long time since the morning. We even tried calling to the Eb complaint number ([protected]) but there has been no response. Service No. [protected].
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              V
              Vettri Venthan
              Jul 1, 2022
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              Address: Flat No.S1, 2nd Floor Plot No6, Victory Nagar, Ponmar village, Thiruporur Taluk, Kancheepuram District

              Dear Sir/ Mam
              I am vetriventhan residing at victory nagar ponmar there's a frequent power cut in our area for the past 3 days mainly during night times. Since it's covid raising have to do work from home if it continues it my affect my job too, I am not offered to buy inverter. So please kindly look into the issue and avoid power cuts I can see continuous power supplies for nearby areas why it can't be provided for us
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                H
                hema mani
                Jul 1, 2022
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                Sir,
                In our area, that's 'c' colony, Perumalpuram, Tirunelveli. there's always this low voltage problem. And we are at atmost discomfort.There are huge trees in this area, and irrelevant of how many times we complained, no action was taken on trimming them. It causes regular voltage drop and flickering power supply. This causes heavy damage to electrical appliances .
                Please take necessary action and protect us sir.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  D
                  Dhanalakshmi Sudarsanan
                  Jul 1, 2022
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                  Address: I 50 Anna Nagar East 10th Street

                  Power cut to only house number I 50 Anna Nagar East. All other houses have electricity but only our house there is no electricity.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    A
                    agnilakshyaapt
                    Jul 1, 2022
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                    Address: FF3, AGNI LAKSHYA KRIPA APARTMENTS, SAMUTHAVAPURAM ROAD, KAZHIPATTUR, PADUR

                    The meter number[protected], needs to be checked, as I don’t get bill amount, its always zero. I use a/c, so wanted to get meter checked up and do the changes if necessary.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      F
                      farzana faru
                      Jun 30, 2022
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                      There are frequent powercuts in Melvisharam in Vellore District without any prior information.
                      The TNEB is indulging in additional power cuts ranging from 5 minutes duration to 30 minutes duration at ANY TIME THEY LIKE...It is very inconvenient for the residents of Melvisharam... To our dismay, the power cuts also happen any time in the NIGHT.. Its quite hard during the night where it distrubs the sleep cycle. The TNEB should come out with an explanation IMMEDIATELY as to What is wrong with them... Though we tried to reach them via phone, they line is always stating busy.
                      Please provide a valid reason for the above..
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        N
                        nivetha1511
                        Jun 30, 2022
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                        Address: Indhara nagar branch Chennai

                        Hi,
                        Through this message i am informing you that I am getting very high electricity bill for last 4 months which is about Rs. 10000 is more. It appears that there has been an unexpected increase in the bill, because I know that our electricity consumption is not so high. Kindly review and waive the same.
                        Eb no-[protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          A
                          amalcruz simon
                          Jun 30, 2022
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                          Address: 50A catholic church street Arumuganeri EB No.073650031038 EB No

                          Main supply line fault for 2 days
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            M
                            Mkts
                            Jun 30, 2022
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                            Address: TNEB TONDIARPET

                            Hello sir, I would like you to know that the meter is not working properly. I have lodged a complaint before and given the letter in EB too but they didn't take any action regarding so I thought to raise a concern here. I request you to take immediate steps and do the needful as soon as possible. Thanks in advance. Looking forward for your response.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              C
                              Chennai Syed
                              from Chennai, Tamil Nadu
                              Jun 30, 2022
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                              102/30, Fakir shaib street 1st lane. The whole Street is suffering from low voltage (close to completely down) and in some houses, .no power from 4am, given several complaints but no action taken yet. This is the 1st it's happening, frequently it's repeating and no superior has taken any sort of action to solve it completely.
                              Request you to kindly resolve it immediately from the roots, like once for all.
                              Thanks

                              Complaint message:
                              Dear WRAZIYASULTANA,
                              Your Complaint was Registered Successfully.
                              Complaint ID : TNEBCL940021
                              Save Electricity!
                              For further details [protected]
                              -TNEB
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                N
                                Nimalin Carmicheal
                                Jun 29, 2022
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                                Address: 25,roja street, pothys nagar,ktcnagar,, 25 roja street pothys nagar

                                My eb meter is working but eb bill is noted and when it comes to eb bill it is said as 0 not updated I can't pay bill for past 4 months
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  J
                                  Julia Pradeepa
                                  Jun 29, 2022
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                                  My consumer no is [protected]. My assessed units for the last two months is 770 for which the bill is 3562 but I am asked to pay 6982 The ICF EB office tells me that it is shortfall for the month of August 2021. How and why this shortfall calculation? What is the basis of this calculation? I cannot pay 7000 bill for 770 units. The Engineer is not available to clarify anything and the staff are very rude. Pls resolve. Also they say it is the mount road office which sends shortfall list.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    S
                                    SriramGS
                                    from Chennai, Tamil Nadu
                                    Jun 29, 2022
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                                    Address: Jeevan nagar 3 St adambakkam

                                    Dear sir there is power cut every day from 9 to 3. Why is this so. This is killing. Pls help us to get resolved.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      K
                                      karthm12
                                      from Palani, Tamil Nadu
                                      Jun 29, 2022
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                                      Wrong calculation

                                      Address: 202B 6th cross street, Thirunagar, Palani, Dindigul district, Tmailnadu

                                      Hi, This is Muruganantham and my EB service # [protected]

                                      Problem is, We went onsite and came back on june 14th 2022 only. We were paying EB bills online only during these times.

                                      We noticed meter was not working when EB reading staff came to my house after 19th june 2022. We filed complaint also for meter not working.

                                      Since 6 months we did not use electricity much and paid minimum charges only....
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                                      S
                                      Srijasrit
                                      Jun 28, 2022
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                                      Address: Kallikuppam eb

                                      Power cut since 11 hrs No one is responding. No one is picking the phone.
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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