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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Last updated Sep 26, 2022
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 288

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TNEB Chennai — Power Cut - Same time every month

Dear TNEB Chennai,

Obviously being a govt. organisation there has been no reaction to the complaint made here, however I don't mind re-iterating that the same timings are being maintained for power cut in the sembium area - between 2:00 pm to 4:00 pm every day.

Thanks...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tneb — TNEB meter not working properly

Sir/Madam,

Our 3-face meter not working properly for past 3 weeks. Some times its running very slow and sometimes meter running very fast. So I gave written complaint to the AE of Manali EB section on 27 April 2012. I not taking action for my complaint. Our Service#: [protected]. Consumer Name: Santha Jaganathan...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tneb — Payment done but charging again as arrear

Dear sir,
I have paid my old electricity bill online but now system shows CC arrear and CC arrear fees. Kindly look into the matter and remove the CC arrear which i paid already on 15th Dec 2011.

For further details please contact on my email id : [protected]@yahoo.com

Regards
Ismoil...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hi
There is so much power problem will available in our state . Why our government have not take a action improve the use of solar system in every village And save use of power
Is my suggestion is the government will announce the low cost Solar power system For Agriculture
for Less Then Two Acre (for at least some minimum solar use )

There is no need of solar during the Rain period. The government will sponsor the solar to formers.
I request the government will check the possibility If any friends can search the possibilities
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Aug 13, 2020
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    Tamilnadu Electricity Board — Poor and irresponsible answers from sithalapakkam EB office

    Hi,

    Past 3 months I am living in Sithalapakkam, Chennai with my family. This is rental house only. EB meter is not running there, so some of EB employee was visited here while the previous tenant was here and they charged maximum average units 250 Units. Because they were using so many electronic items. But now we don't using that much items, we are using only 2 fans, 3 tube lights, 1 TV, 1 Mixi and 1 Indention stove only....
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I am a resident of Sheila nagar, Madipakkam. For months, we have very bad power fluctuation and voltage problem.

    I have checked with my electrician, he said it was 160 volts only. AC is not working at that voltage. Hence he advised to put a Double Boost stabilizer, which he said will work even upto 140 volts.

    I did that. Even after that during nights, the Double Boost doesn't work after 8.00 (It seems voltage drops even below 140 volts !).

    We are facing this issue for the past few years and no one is resolving this issue.
    Can you please look over this and resolve it ASAP?
    Aug 13, 2020
    Complaint marked as Resolved 
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      Tneb — illegal connection

      I am writing about somangalam,Naduveerapattu, and puduchery village Chennai-69 EB area code 266-010 and other.We having frequent random power cuts as well as low voltage problems.it is showing 120v to 140v instead of 230v.Everyday after 4pm we cannot use wed grinder,water jet pump,fan and other home utilities we made a complaint many times they are not rectifying the problem.in those areas many people using bamboo stick to get (kokkee current)...
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      About 11 Resisdence, who are paying their bills in time are facing huge challenge to live here in Sachidanandam 2nd Street, Kosapet (Otteri Division), Chennai -12 as Power cuts and low voltage are frequent breath taker.

      Most of the time power shuts down in the evening or in late mid night. And to add to the agony, EB complaint cell herein Otteri keeps the phone[protected]/[protected]) purposely busy so that they dont get disturbed.

      Where are we heading towards, we really suspect. The power cut is happening daily or on every alternate days. For sure people of 11 residence had to suffer a power shut down for atleast 2 to 3 hours in addition to TN Government announced power cuts. We are fed up with the local EB guys. The children who are going to face their Semester or School examinations are the first victims.

      We have been complaining this issue for the past two years but there was no result. We have already registered the complaint many times verbally as well as filed a written complaint to JE and AE of Otteri Division Chennai recently. we have enclosed the complaints registered to the corresponding EB offices for your references.

      As per EB officials, the totally damaged cable is the culprit of this problem. They temporialy provide us a solution by joining broken cables or by replacing the fuse wire on the roadside EB Box.

      The following are the reasons / response given by otteri division EB officials for these years:

      - People of sachidanandam street should have stopped the Corporation before laying Cement Road as it is causing trouble in digging the road and laying the new cable.

      - The vibrator has to be allocated to dig the road and to lay new cable. And, this cannot happen immediately because there is a fund shortage.

      - Sometimes they ask us take the EB person from their office using our personal vehicle to attend the problem as the EB Van allocated by Government was not available. Also, we did it as we dont have any other options.

      As a result of these mysteries, we outburst and place the problem before you now.

      We, therefore, request you to kindly take early steps to check this problem and give us a permanent solution immediately. We shall be grateful to you for such help.

      Yours faithfully,

      - the suffers of 11 Residences in Sachidanandam 2nd Street Kosapet area.

      (Door No 73, Consumer No.[protected]

      (Door No 74, Consumer No.[protected]

      (Door No 75, Consumer No.[protected]

      (Door No 76, Consumer No.[protected]

      (Door No 77, Consumer No.[protected]

      (Door No 78, Consumer No.[protected]

      (Door No 79, Consumer No.[protected]

      (Door No 80, Consumer No.[protected]

      Refernce for Complaints Submitted-

      1. Complaint submitted to Assistant Engineer otteri (Operation and Maintenance), dated:[protected] complaint acknowleged.

      2. Divisional Engineer Basin Bridge (Operation and Maintenance) - Acknowledgement was not given.
      Aug 13, 2020
      Complaint marked as Resolved 
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        Sir,
        There has been frequent power cuts during nights in and around Nanganallur areas @ 10 or 15 minutes each for every half an hour period during the past 1 month or so. This undeclared power cut during nights is in addition to the load shedding for 2 hours from 2 PM to 4 PM daily. That too, adding fuel to the fire, on every Wednesdays for the past 2 Wednesdays, a continuous load shedding of 2 hours during night from 10.00 PM to 12 midnight has been in force apart from daily load shedding during day time for 2 hours from 2 PM to 4 PM. The power cuts during nights causes equipments getting damaged. Causes sleepless nights for those who rise early in the morning. Causes much hardships to old aged, infants, patients to suffer for want of sufficient sleep in this scotching, unbearable heat and sweltering. Hence, requesting to set right this problem of concern o[censored]ndeclared load shedding during nights in and around Nanganallur areas. Hope that this issue will be looked into and fair justice is done to the citizens of areas in and around Nanganallur.

        Thanking you,

        Regards,
        Sankaranarayanan R
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          Tneb — Low Voltage of Power in Old Perungalathur

          I hail from Ganesh Nagar - Old Perungalathur, Chennai and we are facing sleepless nights and days due to Low Voltage/Bad Power Supply. While Perungalathur is growing day by day with multiple houses and families, we don't see any steps/planning being taken from the Electricity Board in revisiting the number of transformers that is required to meet up the current and future infrastructures. Inspite of several letters and calls to the Assistant...
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          TNEB power cut after Vandalur Area. On a daily basis minimum power cut in the suburbs of Chennai are around 10 to 12 hours per day. However as per the schedule released by the Tamil Nadu Government it should be 4 hours per day. The following are the timescales the power cut is happening in Urapakkam Area.

          Timings
          Early Morning 5.00 AM to 6.00 AM = 1 Hour
          Morning 9.00 AM to Noon 12.00 PM = 3 Hour
          Afternoon 3.00 PM to 6.00 PM = 3 Hour
          Evening 7.00 PM to 8.00PM or 8.00 PM to 9.00 PM according to the TNEB Urapakkam area convenience = 1 Hour
          Night 9.45 PM to 10.45 PM or 11.00PM to 12.00PM according to the TNEB Urapakkam area convenience = 1 Hour
          Early Morning 2.00 AM to 3.00 AM = 1 Hour

          The above timings are schedule time which we can say, but apart from the above timings unscheduled power cut also happening.

          Honourable government has to take step to give power to the suburbs of chennai. Since the people in suburb are also human beings and even they require basic amenities not only the city people are paying the taxes even people in Suburb also paying taxes to the government.

          Even the people in Suburb also having the kids at home and elderly person as well. The Honourable Government should consider and make arrangements for atleast provide the power during the night.

          Expecting a positive reply from TN Government - A Common Man from Tamil Nadu (Urapakkam Area)
          Aug 13, 2020
          Complaint marked as Resolved 
          Yes I am also a resident o[censored]rapakkam and i too suffer the same. I have a 2 month old kid who is suffering from rashes because of the powercut. Please do only a 4 hour power cut as released in the gazette. We are also human beings. We are not able to afford a house in the city hence we have taken a rent of rs 3500. Please dont punish us.
          Amma Atchi Walga ! Now Every one Have to Suffer
          in vandalur the power cut is increasing day by day. when a compaline is raised to the officials they are not giving a proper response.in the night time every 1hour once the power is put off .13 to14 hours of power cut is faced by the people every day.
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          Everyday we have power cut minimum 10 to 12 hours per day in Chennai (Urapakkam), but the Hindu Festival we didn't have power cut. We cannot understand the power cut timing also.No Power cut on Especially Hindu festival no other cast festival. We cannot understand the basis. The Hindu festival next day will be power cut increase on 15 to 16 hours power cut and Low power also include.

          SERVICE CABLE FAULT

          A. VARALAKSHMI NEW 6 OLD NO 31 HABIBULLA CROSS STREET TRIPLICANE CHENNAI-600002. LANDMARK BACKSIDE ZAMBAZAAR MARKET PAST 3 MONTHS CABLE FAULT
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            Tneb — Neutral Link not connected

            Am raja.L we are residing @ 395/41-B Bramins Street, Vivirnchipuram, Vellore-District. We have registered the complaint in TNEB Virinchipuram Village O &M office on 16.04.2012, that our house electricity nuetral connection was disconnected in Over head pole line.

            Till now the complaint has not closed. Still my house is in Dark. After we personally called the EB persons to reconnect & rectify the issue,,,, but no one...
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            My TNEB service Number is[protected]. From Oct 05,2011 - My flat is vacant & no usage was there. But TNEB has deemed my meter as defective & exploited Rs. 2000 from me for that. I am residing in Mumbai. While asking in person, they told that they should be informed about the vacancy of the house. That time I informed them in writing that my flat will be vacant up to May 01, 2012. But in next bill dated 7th Apr 2012, Rs. 1094 is on my head stating again "defective meter". Any body can help me for justice?
            Aug 13, 2020
            Complaint marked as Resolved 
            sir, today i sent this service no[protected] bill amount 101, IOB net bank debited from my account but TNEB monitor showing not yet paid, pls concern my message and correction it immediately
            thank you.
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              Tneb — FAULTY E.B METER

              TamilNadu Electricity Board is a f...... & ridiculous board.
              I'm residing at KAMARAJAPURAM , CHENNAI -73. I complainted to EB about the faulty meter (not working), they came and took away the meter (SERVICE NO:[protected] in December'11 levying me an amount of 1527/- to pay. They did not fix the meter till ARPIL'12 and i have been paying the amount 1527/- and recently its been made to 1656/- adding to new...
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              LOW VOLTAGE
              Voltage Fluctuation at Telephone Nager, Erode-638002.
              My resident of Telephone Nager, Erode - 638002. For months together, we have very bad power fluctuation and voltage drops here.when i checked voltage the input was very low 150volts only.this problem is continuing in our area for the last 6 months. many times i am complained to electricity board, but no actions taken from EB. you may take immediate steps for solve this problem.

              My EB Service No : [protected]
              Consumer Name: K P PERIASAMY
              Address : Telephone Nagar
              ERODE.
              Aug 13, 2020
              Complaint marked as Resolved 
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                Tiruninravur comes avadi constituency, Chennai city traffic police control and comes under CMDA limit.Tiruninravur population base much higher than pattabiram and Hindu college combined, the TNEB cuts the power at 7.30 PM to 8.30 PM and 9.30 PM to 10.30 PM this is the time when office goers return home(twice the fold of hindu college and pattabiram population combined). People from Pakkam to periyapalayam and Villages towards poonamallee and tiruvallur halt here to go to their place. After reaching home people can't eat peacefully after 10 hours of work at office, people need a goodnight sleep which is bungled up because of power cuts(7.30PM to 8.30PM, 9.30PM to 10.30PM, 12AM to 12.45AM, 2.15AM to 3.00AM, 4.00 am to 6.00am). In city people are experiencing only 2 hours of power cut and we experience more than 10 hours what a discrimination. Do people in city only have the previlege yo sleep peacefully, don't we have lives? They do the power cut here and supply the power to chennai. If they do the power cut in chennai it will acquire a great media attention, if they do in suburbs no one cares. 98% of the people in suburbs don't have A/C in their they use only fan, but people in chennai use many appliances which consumes lot of power. People in chennai leading a luxury life at the cost of our peaceful life. Acttion need to be taken, I wonder why people are mouth tied. I heard that even madurai and trichy suburbs the powercut is less than 4 hours.

                Power cut timings 9AM to 12 AM, 3PM to 6 PM, 7.30PM to 8.30PM, 9.30PM to 10.30PM, 12AM to 12.45AM, 2.15AM to 3.00AM, 4.00 am to 6.00am

                The govt announces that the powercut is for 4 hours but reality is powersupply is for 4 hours.
                Aug 13, 2020
                Complaint marked as Resolved 
                http://www.thehindu.com/news/cities/chennai/article2932748.ece

                According to this article in Hindu the powercut inthirinunravur shoul be 2 hours.
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                  my city is lalpet in cuddalore district current is very much cut more time pleas help ....................
                  thank you...
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                  Last Week (Feb 27th 2012) Tamilnadu Government announced for power cut as Chennai 2 hours only and other areas power cut only 4 hours. But still not followed in my area(Vandalur to Maraimalai Nagar). To this area power cut timing is 9am to 12am, 3pm to 6pm, 7.30 pm to 8.30 pm, 9.45pm to 10.30pm and midnight also power cuts. Why not followed rules as per tamilnadu government? When solve this problem? To whom i contact for this problem? Please suggest me..
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I am resident of Coimbatore Rs Puram, and they are Cutting power at 5 in the morning, why does this happen? We don't mind TNEB cutting power during the day but why are they cutting at unearthly hours? Need a solution to this.
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                    TNEB Online Website — TN Electric bill site IS NOT working

                    ONLINE SITE FOR TNEB ISN'T WORKING.. WHAT THESE GUYS ARE DOING FOR THE PAST TWO DAYS.. ATLEAST THEY CAN USE BACKUP LINK.. WE ARE UNABLE TO PAY THE AMOUNT......
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                    AREA :
                    LIG FLATS,
                    PERIYAR NAGAR,
                    EAST AVENUE,
                    KORATTUR, CH- 80

                    subject: Frequent power fluctuation and low voltage after 5 o clock..

                    because of this power fluctuation, many of our home appliances are lost..
                    in this area we can not even work with computers ...nothing is working after 5 o clock..
                    this problem continue for 1 week
                    so, please take a necessary action...
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