Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

NPKRR Maaligai, 800 Anna Salai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (203)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — big difference between last month and this month payment

 Jagannijay on Nov 18, 2017
Annanagar chengalpattu
Total consumption in[protected]= 310 paid amount is 290/-
As on reading[protected]=350 consumption to be pay rs. 680/-
Why this big difference between previous month payment and current month payment please explain as soon as possible to proceeding payment on or before[protected]
S. Jaganathan
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — very low power supply and spark in eb line

 avp2016 on Nov 15, 2017
We were 4 families around here. Yesterday (14/11/17) night their was a spark in our eb line outside to our building and from then power supply is very low and we couldn't even run fan, light. Soon after we seen the spark we complained to eb person to check. Till now (15/11/17) 10.00 am no one responded to our complaint. Please arrange this issue immediately and solve asap.
Chitra nagar,
Pranav illam, saravanampatty....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — tneb push cart abandoned in front of your apartment

 R.Srinivasa Moorthy on Nov 15, 2017
My address is
Flat 4, venkata nilayam
17/4 goplakrishna street
T. Nagar
Chennai 600017

We have a abandoned push cart from tneb outside our gate
This has become a collection point for all the rain water and breeds mosquitoes. Also this is being used as garbage bin by the people on the road.
Request you to remove the same and discard it in a safe place

R. S. Moorthy
President "venkatanilayam flat owner's association"...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — low voltage and frequent power cut

 Arputharaj Vincent on Nov 12, 2017
We are facing low voltage and frequently power off in metro star city, manikandan nagar, kundrathur 69. When try to call eb office phone is busy or not reached. Here almost 200+ families are residing and many of the homes have kids with 0-5 years old. Kindly help to solve this problem. Please put transformer over here and check all the connections are have sufficient voltage or not.

Most of the nights we are in darkness....
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — eb meter reading

 Venkatesh Ram on Nov 9, 2017
Sir my service no[protected] october month reading not taken regarding i went to eb office sithalapakkam chennai they told we will check and inform you. I am staying flats there are 5 houses and 1 company available eb all meters are open places only anybody can see the meter.2 days back i check eb reading online for my service number they are mentioned door lock amount should be paid as for the last month bill that was rs.3760 but last month the company which one available in my flat that amount is 3760 because of connection problems. Eb man told last month problem solved here after it will not...
Complaint comments  Read comments [3]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — repeated excess billing

 Dr Swaminathan Krishna on Nov 8, 2017
Dear Sir/Madam

I had paid Rs. 860 in the month of July 2017 when the recorded usage showed zero. The reading go added up to 1000 unit in Sept 2017 and I was double billed again for Rs. 1400. I paid it online. The current month usage is only 830 but the bill is Rs. 3958 !! I am completely shattered to see this huge mistake in the calculation unbearably excessive billing.

The due date to pay is 20th Nov. When i checked the details of usage the data says 'no records found'

Please resolve this repeated issue and save me from being punished as the scapegoat...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — online payment service no: 082170090143

 Sivakumar Annamalai Shanmugam on Nov 8, 2017
I have paid through online rs. 936 on 05.11.2017
Service no:[protected] name: narayanan
Bill amount: 936 bill month/year: 11/2017
Receipt no[protected] receipt date: sunday, 5 november 2017 18:32
Amount debited: 936.0 bank transaction. No: [protected]
Bank authorisation. Id: 001266 card type: hdfc payment gateway

But still showing pending payment.
Please resolve this issue.

Thanks & regards,
A. S. Sivakumar...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — overcharged bill amount due to delay in meter reading

 vito007 on Nov 8, 2017
Consumer no.[protected]... The last bill which i paid for the period from 19.06.17 -19.08.17 for 910 units was 4486. This time i reduce my consumption to the barest minimum by puting lot of care and effort as my assessment date was 19.10.17. My meter reading was 470 units on 19.10.17 for assessment period of two months i. E 19.08.17-19.10.17 thereby in lower rate per unit slab but to my sheer dismay the meter reading was done on 23.10.17 i. E delay of 4 days resulting in the jump of my total units to 530 units from 470 units thereby putting me in higher slab. Therefore my bill stand for rs 1978 instead...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [TNEB] — unprecedented power shutdown

 Patriczio on Nov 7, 2017
We are from chidambaram, cuddalore district. Nowadays we are having unprecedented power shutdown in our area even if it is not raining or windy. We are in big trouble with this power cut. For the past few days it was even more difficult for us, when there were powered cuts a the middle of the night. Can we know what is the reason for the power cut?...
Complaint comments  Read comments Complaint category Municipal Corporation

TNEB Chennai — electricity power down from morning around 9.30 and even now evening 4.40

 Srilalitha on Nov 6, 2017
There is no power in 15 pillayar koil st maduvankarai guindy from morning.. Secondly i was unable to reach any of customer care until around 3.30pm. The phone numbers provided for raj bhavan telephone exchange and other number 22355000 is not functional. Nobody picks up or it's always busy. Other number 1912 it is quoted that non bsnl users should use 044 1912 which also did not work...
Complaint comments  Read comments [4]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no 1 phase for the past 15 days

 Info Airlight on Nov 6, 2017
Dear sir/mam,

We have been facing a great difficulty for the past 15 days without power. We have visited the concerned asst. Engineer and lodged complaint regarding the same. Everyday we are visiting him regarding the issue. No action or step was taken to solve the issue. We are a private limited concern, without power for the past 15 days our production is completely stopped and we are facing losses. Kindly do the needful.

Naveen alarm systems india pvt ltd
Ekkatuthangal, chennai-32
Complaint comments  Read comments [1]Complaint category Employers

Tamil Nadu Electricity Board [TNEB] — to restore power supply

 Premananthgs on Nov 5, 2017
I am residing at 1 udayam nagar extension., barani street, velacherry. Eb personnel came in the morning around 8.45 hrs and disconnected the power supply and went of saying that somebody from eb department will come and switch on the line. No body has come to rectify the issue so far. Kindly look in to this issue and do the needful at the earliest
Gs premananth
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — transformer wire has fallen across fully a tree

 Ranjith Dude on Nov 4, 2017
Dear sir, transformer wire has fallen across fully a tree, sir i have requested and noticed many times to, eb office and my area wire man, they won't give any responses to me and my family, across a tree there are houses and childrens, sir please help me, to avoid accident sir
Avoid accident sir, please iam requested sir thanks, wire man named as saravanan...
Complaint comments  Read comments Complaint category Public Transportation

Tamil Nadu Electricity Board [TNEB] — services temporarily not available. will be resumed soon

 manosivam on Nov 4, 2017
It shows the bill amount. But, on clicking pay bill, i have been getting following error "services temporarily not available. Will be resumed soon" for the past three days. :- (

Date of incident: 02-nov[protected]nov-2017
Please resolve this and improve the performance of the website.

It's the only website used by 67m+ people. During the rainy season, it's really painful to reach the eb station to pay in person. Please maintain the website....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — not attending and rectifying complaints

 gopan5071 on Nov 3, 2017
We are a unit situated at ambattur indl estate sp99, southern avenue road.
We are facing a problem of severe fluctuations and in turn have lost 3 computers in the process despite having ups and other systems in place. We have made several complaints to ambattur estate eb office and they too have deputed line men on 3 -4 times and still the problem persists. The issue here is that these line men come and do something in the transformer and dont bother coming and checking if everything is alright, but instead just walk away when our men are frantically calling for them. Absolute negligence...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tamil Nadu Electricity Board [TNEB] — at decasters road 2 street transformer lying buried with water everywhere..

 Thyagarajan Rajasekaran on Nov 3, 2017
At decasters road 2 street transformer lying burried with water everywhere.. Already dogs have died. Reported to ae pulianthope basin bridge before start of monsoon & also earlier by other residents. No action taken till now citing shortage of manpower. To avoid repeat of rr nagar kondunguyiur incident, please iimdtly raise the transformer to avoid any casualty...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — remove the lt line on top of my hut.

 Ramamoorthy1077 on Nov 2, 2017
Dear respected sir / ma'am,

The tneb lt lines are passing just 2 meters mid above our hut, since past 10 years three time these lines are ignited the fire on our hut but grace of god all the time we have suppressed the same at initial stage itself. Our origin family residing on same hut from 1964 onwards (With proper patta). The new lt line laid just couple of decades before. During the new lt line laying my father opposed it strongly not to lay on top of our hut. But tneb officers orally pledged that this lt lines will be removed post of new transformer placement for pavandhur...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — complaint transformer without door

 hsbcsureshh on Nov 2, 2017
Address 180 7th block kkd nagar kodungaiyur, chennai 600118
Transformer was opened no door, already informed in eb kodungaiyur but no action taken, it has located in junction small kids playing around that they don't knw the real problem in case if anything happened again as like rr nagar kodungaiyur then we can't tolerate this government so action need immediately
Do asap soon.

Suresh. N
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — power failure problem

 Fakir mohammed on Nov 2, 2017
No.333, 7th block, kaviarasu kannadasan nagar, kodungaiyur ch-118yesyerday night 12.30 am the power got cut, today 1 nov morning by 5.30 am again power cut 1 nov evening 7pm got cut & still 2nd nov 2.30am power has not come to us, we gave many phone complaints to eb office kodungaiyur & 1912, but no proper response. Kindly make necassary to clear fault & provide us un interupted power supply....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Tamil Nadu Electricity Board [TNEB] — illegal power connection applied by trespasser

 Kannapiran Chinna on Nov 1, 2017
Sri kannapiran temple (Tisaiyanvilai - tirunelveli dt) and the properties in the complex are our private family properties and temple is our family private temple. A temple management committee of our family members are managing the temple for more than 68 years. The temple and property are in survey numbers 240 (3) and 51, selvamaruthoor, tisaiyanvilai.

Some trespassers are trying to get power connection with a criminal intention to illegal occupation of our private property. We already lodged a criminal complaint with the police and a copy was sent to je tneb tisaiyanvilai.
Complaint comments  Read comments [1]Complaint category Government Organizations

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