Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1849
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1641
down
758

Customer satisfaction rating
1%
Complaints
1849
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — billed average amount for working meter

 sumathisubramanian on Oct 12, 2017
Eb no:[protected], name:subramanian, office:ariyamanngalam eb, ph no[protected], call centre:1912
For a vaccant house and working meter the eb department. Billed average amount rs:470. How is it possible?
So i request the concerned department to take necessary action against the complaint.
With this i enclosed the
Photograph of meter and eb card....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — not received e-receipt

 srivaru1962 on Oct 12, 2017
Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the authorized cub authorities. Kindly take necessary actions pl. Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [TNEB] — phase problem electric

 vandu42 on Oct 11, 2017
Hi,

This is vandana and i'm writing this message on behalf of our building electric supply problem.
From last 3-4 years we are having issues related t electric failure and specially out of 3 phase only 1 phase have circuit fault and because of whichj we are having lots of problem.

We have lodged n numbers of complaints from this number: [protected]
And the address is 21/41 bhasyakaralu st kondithope park chennai-600079.

But still no proper response from the team. So i'm drafting this mail. Please revert with a valid solution...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — eb power problem complaint not resolved more than 2 days - vellore

 psrinivas10 on Oct 11, 2017
Dear sir,

I'm srinivasan from vellore, my eb service no.[protected]. 3-phase connection. For the past two days there is power problem ie. Two phase completely not working, i complaint regarding this issue in my local customer service [ complaint no. 502563]. I called many times customer service, our area eb office and also i tired the concerned person who gonna repair service that area, but he is not response to my problem. Till now 2+ days, there is no water (Motor), light & fans, we are more suffering without eb power.

This problem occur once in a month or after...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — reading not taken for the last 2 months

 samuel1969 on Oct 10, 2017
Dear sir,
I am from nagercoil. House eb no :[protected] (Old no : h11 / 145). Name : sophia annie joy.
Last 2 months no one from eb dept come to my house to take reading. Last time i checked in online for the bill payment, it mentioned as rs 610/- and i payed through online.
Today i checked in online and it shows rs 1220/- and i surprised how they mentioned this amount with out taking reading. I went to nagercoil, vadasery eb office and asked the reading details. They are unable to give me the reading details and they said no one in my house during that time. I told 24 hours...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [TNEB] — service no - 245-003-0869

 ramaniyans on Oct 10, 2017
Dear sir,

I raised general complaints in our eb official website but their totally disabled online facility against my eb service number in after complaint register. What we do in that case.

Our online service not working against my service number in coimbatore region[protected]. Kindly check and update our electricity server.
Our local ae said that server side issue. We are not responsible so kindly revert me.

Email id - ramaniyans@gmail.com
Mob - [protected]

Regards
Veeramanikandan...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — failed

 Landsindiachennai on Oct 9, 2017
Dear sir,

Service number : [[protected]]

Today i have made tneb payment through indian overseas bank and got debited of rs.11386, but in tneb webite it shows transaction got failed. I made payment through indian overseas bank payment gateway kindly find the payment details chennai at tnebnet[protected] on[protected]: reference number tneb[protected]net@675989. Kindly provide solution... Before due date......
Complaint comments  Read comments [1]Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — regarding high eb bill charges

 Mohamed456 on Oct 9, 2017
Hi sir,

We are new to this building, previous customer used heavy machinery so they changed to high voltage consumption now they vacated, currently we are using this building for only stock point purpose only, but nowadays we are receiving high eb bill charges we have already raise the request for this issue but there is no response, so i kindly request you to take the immediate action and do the needful. And please find the below details.

Consume no :[protected]

Consumer name : muthavalli howdia mathersha

Consumer address : 6-1-138...
Complaint comments  Read comments [2]Complaint category Food

Tamil Nadu Electricity Board [TNEB] — continuous power cut in thozilpettai area in karur, tamilnadu

 Premnath Arivazhagan on Oct 8, 2017
We are residing in karur, thozhilpettai, tamilnadu. This area is industrial estate. Our electricity board office is in puliyur. Just 2kms far away from our home.

Issue:

We are facing severe power cuts. We face power cut daily particularly our area only. Often power comes and goes every 15 minutes repeatedly. It happens only in our area. If there is little rain in the evening, they will cut power instantly and comes at 5 in the morning. Its happening all the time.

If we call them, they attend. If we say "we call from thozhilpettai", they cut the call...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — payment of electrical charges through online payment

 pandian8794 on Oct 8, 2017
I have paid on line payment of through oriental bank of commerce thanjavur electrical charges due on 09.10.2017 rs. 2902 my tneb connection number[protected] trichy region and distribution point is thanjavur. But today i have received sms from tangedco that my payment is still pending and i have to pay the dues kindly look into the matter and rectify the error on my online payment which i have already made with tneb...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — non proper layout of electrical cables from street junction box to another street junction box

 B Jai Ganesh on Oct 8, 2017
Sir,
I am residing in indira gandhi nagar, second street, aminjikarai, chennai - 29. I like to inform you that few days back there was power loss in our whole street. On complaining to tn eb, mmda arumbakkam board, they have temporarily given connection from our street junction box to another street junction box. The electrical cable has been connected to each other to required length which has been layout before the houses. It's very danger to human life.
Few weeks ago, same people worked on road and digged the road for work but after finishing the work they have not properly layed...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — low voltage (120v) not maintaining the main transformer

 Prithiviraj B on Oct 7, 2017
The maximum power we received from the transformer is only 120- 180... It decreases when load increases some times 100voltage of power. Frequent failure of transformer.. No electricity for many nights.. Not maintaining it well... If we ask their the eb line man scolding us and they can't do anything... Please solve this... Address: venkateswara nagar, pakkam, thiruvallur district, pin - 602024...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — double payment request for refund 405-001-1867

 Kanagu Salem on Oct 6, 2017
Double payment –request for refund –[protected]

The cc ccharges for the above connection was assessed on 23.05.2017 to be rs.2638/- and the due date was 12.08.2017. I paid an amount of 2668 on that day morning. As it was not updated till night i paid the amount again for the second time. Both were paid through hdfc bank netbanking.

But later i found that the bank has debited both the payments from my account and says that it was credited to tanfedco.

I lodged the online complaint in the web self service portal as following:
Complaint id...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — not replacing the digital meter (not working)

 Vidhya106 on Oct 6, 2017
I am from cuddalore. The digital meter in shop got damaged an i had complained about it many a times still they are not working on it. We had shut down our shop long back due to some financial problem. So there is no way we using the power in the shop. Butill we are forced to pay the amount equals to the amount we paid last month but this month we are not using any power at all as the shop is shutted down. They are telling that they don't have digital meter stock so they can't replace it now. Its been a month...
Complaint comments  Read comments Complaint category Employers

Tamil Nadu Electricity Board [TNEB] — online eb bill payment regarding

 kavisrini on Oct 4, 2017
My consumer no [protected]. My mail id gurukrishna_74@yahoo.co.in. My user id for bill payment is gurukrishna74 and password is poorani26. For the past two months i am not able to pay and also not able to see the bill history etc. Kindly rectify the same or delete my user id and password so that i can create new one and continue online payment. Or let me know how solve this problem. Iam having three more user id and password which are also not working....
Complaint comments  Read comments Complaint category Appliances

Tamil Nadu Electricity Board [TNEB] — website for online payment

 Satish Narayana on Oct 4, 2017
The login website
https://www.tnebnet.org/awp/login
Is very slow and misbehaving.
Even a single transaction is not possible.

http://tneb.tnebnet.org/newlt/menu3.html
This page is not working at all.

It is not allowing me to select an account and make a payment. Before a transaction is complete, the site is timed out.
Sometimes, all the data is lost...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — no response in eb office

 vijayakumar.N vijay on Oct 4, 2017
Power cut for more than 2 n half hours in midnight in our area (Rajaji street, ambethkar nagar, poonamallee) but no action was taken till 4 hours... We people struggled for more than 3 hours and we r very much irritated, till now v didn't get any response from our tneb poonamallee office... We have contacted so many times but still now we didn't get any response... Why there is so much irresponsible in our office... What to v do now or whom shall we contact now...??? We need an immediate response......
Complaint comments  Read comments Complaint category Government Organizations

Tangedco — e-payment

 jennerk on Oct 3, 2017
My customer number is[protected] and i have paid bill of rs.2308 vide transaction number [protected] and receipt number pgdcan 1071405 on 09/09/17, where as you sent a message and email stating my payment rolled back and to pay the bill amount to avoid disconnection. I have paid again on 11/09/17 vide transaction number [protected] but the amount which i have paid on 09/09/17 is not returned. Please do the needful, as it is going to be one month. Reply soon....
Complaint comments  Read comments [1]Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — power cut for 2 hours in midnight

 Mani Aathee on Oct 3, 2017
Power cut for more than 2 n half hours in midnight in our area but no action was taken till 4 hours... We people struggled for more than 3 hours and we r very much irritated, till now v didn't get any response from our tneb villupuram office... We have contacted so many times but still now we didn't get any response... Why there is so much irresponsible in our office... What to v do now or whom shall we contact now...??? We need an immediate response......
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — underground cable detached from post : -reg

 Vegesena Gururaja Ramesh on Oct 2, 2017
From
V. G. Ramesh
32, ayyappa nagar first main road
Virugambakkam
Chennai 600092

Dear madam / sir,
A couple of weeks back, a private contractor had arranged a jcb to dig pit to construct storm water drain, unfortunately the jcb had pulled out the underground cable, but luckily the cable had not been damaged. Due to the jcb's force the material holding the cable gave way and now is dangling dangerously. Meanwhile while filling up the concrete mix i had arranged to lay a 2" pvc pipe under the concrete mix so that this cable can be inserted through...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

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