Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2185
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2499
down
1063

Customer satisfaction rating
1%
Complaints
2185
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — electric post damaged due to accident in dtp colony, karukku ambattur

 Madhavan MC on Aug 11, 2018
There is a accident by a car which hit the electric post at dtp colony, karukku main road, ambattur in corporation div 7 ward 82 on 10th august early morning at approx 2.20 and we public informed the eb and they arrived and seen. Till now the same were not replaced with new cement post and with tilted post power restored which is not safe. Repeated contacts by our association and individuals made them to connect with the dangerous post and it is not safe to be like this and the same to be attended on war footing. Enclosing the photo of the post will give some insight to the tneb...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — power cut in kalithirampattu for past 6hrs

 priya doss on Aug 10, 2018
Worst eb department n tamil nadu. Wat the hell u people are doing? For past 6 hrs no power n kalithirampattu (From 5pm till now) no rain nothing but power has been cut inorder to know wats the problem nd to ask wen the power wilk come i called valuthavoor eb office they dint attend next i called kandamangalam eb office they also dint attend then i called villupuram (East) eb office they also dint attend then i called villupuram main branch they also dint attend finally i called chennai branch they also dint attend the call. If u people do like where should i next call in order to complain??? U are...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — excess charges.....

 arumugamindirani on Aug 10, 2018
ஐயா,
நான் பாரத பிரதமர் திட்டத்தின் கீழ் வீடு ஒன்று கட்டி முடித்துள்ளேன்.
அந்த வீட்டீர்க்கு, கதவு ஜன்னல் செய்ய ஆகும் மின் இணைப்பை, [protected] என்ற
எனது பழைய வீட்டின் இணைப்பிலிருந்து, மின்சார வாரியத்தின் அனுமதி பெற்று, இரண்டு...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — frequent current cuts at night

 karthick bhaskaran on Aug 10, 2018
Hi,

I stay at karukku, ambattur . In my area, there are frequent current cuts and it happens mostly at night . There are children, aged people and patients . And the current cut lasts for 5 to 6 hours . Please try to understand the problem we are facing . We go to work next day with tired faces and couldn't be productive .

Please immediate action to rectify the problem .
It would be really helpful if it is solved promptly....
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — cc arrear and rcfees charges - regarding.

 puruss on Aug 9, 2018
Hello sir/madam,

Kindly explain why i have been charged cc arrears and rcfees for below shown account. I have paid advance amount in advance, still they are charging bpsc as well. Then what's the purpose of paying advance amount to tneb.

Name s. Mohamed hanifa and party
Consumer no [protected]

Request you to check twice on this issue, and provide us with solution.

Thanks

Purus...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Tamil Nadu Electricity Board [Tneb] — service disconnected - unable to make online payment

 Kumarjaya on Aug 8, 2018
Dear sir/mam,

I am S Jayakumar from chennai. I am unable to make online payment since status is showing me service disconnected and also service not live error occurs. Please kindly dome the needful and please enable to make payment through online.

Note : I have attached my eb details screenshot here. Kindly check and respond sir.

Please reply to my email I'd mentioned below

kumar3773@yahoo.co.in

Thanks
Jayakumar
[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — tneb bill payment not possible

 MohanThomas on Aug 10, 2018
I have been trying to pay my current bill for the last two days, but unable because after i enter the payment the screen starts going to the payment link but immediately it shows the following
"redirect:REDIRECT=?dHJhY2tpZHxudWxs"
request rectify the defect and have the link online so that we can pay our bills
on line and its a big inconvenience. I used to pay immediately on receipt of bill. Now i am struck for the past four days. if no relief i have to go to the office and pay.
Thanks...
Complaint comments  Read comments Complaint category Computer Software

Tamil Nadu Electricity Board [Tneb] — misbehaviour of person who comes to take reading

 Sak3 on Aug 7, 2018
Respected authorities,
The person who comes to take reading to avadi, vinayagar street has been always rude and shouts at the fellow members of the house. Today when there was obstacle for him to take reading he abused me using wrong words such as thimir, kozhupu in front of fellow members.
I am deeply hurt and disturbed due to this. Request you to take action.
Date 7th august....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — thalamus kottai karungal kanyakumari

 Hari Balakrishnan on Aug 6, 2018
This is for your kind attention
Sr we are living pootteti area feeding transformer thalayankottai which was lt side fuse blowing minimum three times in a week eb people or their helpers came and connect it and collect money. From every houses it was happen past three months but the problem not yet rectified they have to rectify the problem by putting sleeves or increase the tensile strength for those conductor
Please take immediate action
Thanks
Ayyappan
Ex counsiler bjp...
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — money stolen in the name of 'average shortfall'

 Sorna Guru on Aug 6, 2018
Past 2 years am living alone in my home. So now i consume low electricity for rupees less than 200 before that avg consumption was rs.600.in the current month my eb bill is 3310. I consumed for 125 + average short fall is 3185= total bill 3310. Tneb is telling this charge is for ur 'lower consumption'. I have to pay 3185 extra for not using the avg electeicity for last 2 years which is called avg short fall. Give back my money for unused electricity...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — unable to see account summary online

 umasomasundharam on Aug 5, 2018
I'm trying to pay eb bill online using tneb website, after logged in to my account online, unable to see my account summary. Account No:[protected], username : [protected], if I go to delete number 'm able to see my service number, but in account summary it is not displaying service number, if it display only I'm able to select and see my account details...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — login into tneb account.

 sathishr2278 on Aug 4, 2018
Hi,

Greetings!

I have created my account a month back and when i try to login now, its says "bad credentials / account not activate". When i checked for forgot password, it says the "service connection is not live" and service status is shown as "transferred".. Could you please help me to resolve this issue?

Following are the details:

Userid: [protected]
Region code : 01
Ection : 092
Distribution : 011
Service no : 330...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — siva vishnu nagar electricity problem

 Lalitha Gokul on Aug 4, 2018
We are the people of siva vishnu nagar kundrathur. Here everyday power cut. Particularly our area is affected. Surrounding area not affected the power issues. Our people went to eb and forced to act quickly. But nobody response. Everyday we are facing the power issue. If we ask by phone or went to directly they told shut down. If shut down means throughout kundrathur will be power cut. Our area consists of only four or five streets only. So pls kindly take this issue and do this needful for our people....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — problem due to high voltage

 Somasundaram c on Aug 4, 2018
Due to high voltage in our house we are enable to use any of our home appliances. The current voltage increases to 260v and drops down to 210v. For the past 4 days we are facing this problem and due to which our power supply is temporarily stopped. Invertor is also switched on and automatically switched off due to high voltage. Kindly rectify the above mentioned problem as soon as possiblel. Iam also a govt retd. Staff and please do the needful....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — paid the bill through the tngedco app but transaction failed

 Himanshu Kumrawat on Aug 4, 2018
Paid the bill of 9035 rs.
Transaction failed
Money deducted from account,
Please check if the bill is paid or refund is initiated,
When can i get refund,
Doni need to pay now again or shall i wait for transaction to be updated.

Get the details of bill and account from screen shot attached.

Mssege from bank of cc deduction:

Rs.9035.00 was spent on ur hdfcbank credit card ending 5108 on[protected]:10:13:12 at tnebnet1140712.

Thanking you
Regards
Himanshu...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [Tneb] — no electricity in the night.

 Rahul Lunia on Aug 4, 2018
Hi. Why do we have power cut in the night? Been having it for almost 4 hours straight and counting, whichis insane. They said we in tamil nadi have excess electricity. Of which i belive is all lies. We have no one to complain to about the power supply and no one in the call center bother to answer our queries. Is this what we get for our taxes and all the bills....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — eb power not available at keerampur, namakkal

 rameshmgtl on Aug 3, 2018
Date of incident : 02.08.2018.
Sc. Number :[protected].
6no's of eb lt line and rcc pole broken from 18.30hrs.
More then 30 consumers affected due to tneb pole damages during heavy wind and rain on yesterday, as per local tneb statement is non availability of lt pole will be arrange and activities may complete on 04th aug'18.

We are struggle more kindly do the needful an urgency basis.
Photo's enclosed....
Complaint comments  Read comments Complaint category Telecommunications

Tamil Nadu Electricity Board [Tneb] — power issue for last 3 days - perungalathur

 ilam on Aug 3, 2018
This is to inform you that from last tuesday (31/07/2018) we are not getting power supply to our home. Raised many concern to perungalathur eb office, but there is no response from them. Its a great challenge for us to reach them to get into contact. So it will be great if the issue will be rectified by tonight.
Hope this compliance will help us to get back to our normal life.

Address: no 9, veerpan street, new perungalathur (Near kamaitche amma kovil), chennai - 600063...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — requesting for our flat metre check as bill coming is high

 Naresh Rajavetrivel on Aug 3, 2018
Service no - [protected] in the name of kanagaraj rajavetrivel and elavarasi.

Last few months the electricity bill is coming little too high for us. We don't have ac. We consume normal home appliances like refrigerator n washing machine not a continuous running component.

I would like to cross check the metre with the help of ur faculty... Kindly requesting you to consider this and solve the issue asap...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — excessive billing charged

 christopher lawrence on Aug 1, 2018
From Feb 2018 till now my EB charges became high. as we are in LA1A domestic connection the charges we get is huge 5000-10, 000 per month. i visited the veppampatu EB office to sort out the issue but there is no proper response. just like that they are asking us to pay. i could see my neighbors who use the same tariff gets minimum charges. pls help us...
Complaint comments  Read comments Complaint category Unauthorized charges

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