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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: May 23, 2026

Complaints 6296

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640

Unresolved

5656

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB]

Tamil Nadu Electricity Board [TNEB] reviews & complaints page 7

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Address: zion 104/113, santhome high road,Chennai-600028

Sub: Requesting you to take necessary action against irresponsible and negligent staff who don’t respond and attend emergency calls putting the lives of public in danger.

I am Mrs.Swarnamukhi Showry Babu (Former state dancer of Tamil Nadu) Zion 104/113, Santhome High Road, Chennai-600028. Service No:[protected] Request you to Kindly take necessary action against irresponsible and negligent staff who don’t respond...

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Address: J1, police quarters, Bharathi avenue 2nd street, kottur

Sir
Connection :[protected]

Wrong assessment made on my meter reading during Aug 20. Because of that my Oct-20 assessment was high.
I registered complained to AE-Tharamani Mr.Thirumurugan during Oct 20.
He accepted the issue of wrong assessment against actual reading.

Still problem not resolved.
Foreman Daily switching off my EB connection.

Kindly make necessary action...

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Address: N.G.O Colony 3rd Street,, Vadapalani,, Chennai.

At N.G.O. colony 3rd street, Vadapalani-600026,
EB pole and live wires are closely covered by roadside tree branches and can cause a dangerous situation due to the rainy season. In the past also the same pole was fell due to the same condition. Sometimes live wires come in contact with each other due to tree branches' movement. Please see the attached photos. Request you to take the necessary action as soon as possible....

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Address: Thanjavur

Additional charges in EB bill apart from current units consumed is very high for our commercial connections above one kw capacity . Please reduce the charges or the capacity to 0.99 kw...

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Address: 29/16 Sunguvar Agraharam Street, Chintadripet chennai - 2

In 3Phase connection, one phase is not working for a week...

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Address: Urapakkam

One month before i applied tamilnadu electricity new connection(29/09/2020) Unfortunatly my apllicatuon was cancelled, now crossing one month still not refund my amount, i try to reach my area EB office via mail and call they didnot give a proper response i raise mail 4 to 5 times but no any response, please give a status on my amount or give a good solution....

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For the past 2 weeks, we encounter lot of power cut in our area(Rajeshwari nagar, poonamalle).For a day at least 4 to 5 times power has been shut down for minimum of half an hour to maximum of two hours for each cut.In the night also they are doing the same, we couldn't sleep properly.we are facing many issues, and children are also struggling lot.i tried to contact the local authorities through phone but they didn't respond.I kindly request...

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Address: 5/6 raja appartments 89th street ashok nagar chennai 83

My consumer no[protected] i have Rs21278+416 Rs on 17/8/20. i the meter reading was paid upto 17/8/20 under instruction of AOTR /Engineer ashoknagar. while taking reading for the month 21.9.20 --6540 i went to office on 24/9/20. the counter pa saw the computer and given email complaint to [protected]@tnebnet.org for rectifying again i went on 28/9/20 but the counter pa told that meter reading has not been corrected.again i met aotr he told...

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We are the consumer for the below unit

[protected]

The normal bill payment on every two months is on average 2500 to 3500 and the person who are staying in home are older people and they will be in home for whole day 24/7 from 2017

We have already paid the bill for the following period from 28/12/2019 and due to corona, we have paid the average unit 730[rupees 3298] from the period 27/02/2020,...

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Dear sir, I am staying in Ramareddy palayam 2nd street minjur 601203. here frequently power failure and every day night power fluctuation and today night 06/09/2020 power cut at time 11:03pm notyet come the power till time 12 o clck I did call last one hour to Minjur EB not respond from EB side, any time I did call to eb busy mode Minjur EB Office shoul not attend the consumer calls, Am attached call log plse kindly rectify that fault thanks...

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I made online electricity bill payment from upi, amount is deducted from account but is still in waiting for confirmation stage on tneb website site. Bill payment is not reflected in my account.
Bill payment : august 6 2020
Status: waiting for confirmation
Payment mode : online upi...

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Address: TNEB m,chavad,urban,TJR

Respected team,
As am having eb in the service number of[protected] in the name of s. Shakila banu at the location of thanjavur. For my eb service number the thanjavur division eb office has noted the reading of 1130 units at the month of june 22nd 2020. They have not taken the reading for march april may june total four months in between that they have not taken any readings as per rules they are to take the readings for two...

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Address: thiruchittambalam kootroad vanur taluk villupuram district

Thiruchittamnalam vanur taluk vizhupuram district...

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Hi
I paid eb bill of rs.3080 wrongly to consumer number[protected]Shanmugam sundaram) instead of paying bill to on Thursday 18th may2020 by directly cash payment Receipt number is CHS244RS1S2627 Please help me in refunding my money of rs.3080. My mobile number is [protected].
Thanks.
ARUN KUMAR...

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Address: nallamanicker patti post and village

Sir application fwd to electric office in asilapuram service no 187 last 3 months above no action in ai return call back no respose in electric office agricularure no pump work electric pole in short last 3 months above no start from water...

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I am karthik from avanthankottai, arathangi taluk, pudukkottai dt. Our connection details are

Name c. Poominathan
Region 06-trichy
Circle 446-pudukkottai
Section 136- (O&m)/avanathankottai
Distribution 001-avanathankottai
Number 1295.

We completed home construction after that we communicate with my village eb office for changing lm61 to la1a.
Almost 1year 5months over,...

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Respected sir,
I have just created an account for tangedco to pay my electricity bills online. I have not received any auto generated email to activate my account since 3 days. Because of this, i am not able to login through the app. When i enter my username and password, it shows "bad credentials or account not activated" everytime. I have provided below my consumer no. And further details for your kind persual.
Sir, i hope...

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Address: Madipakkam

Consumer #[protected]

Our meter became faulty in dec 2019 and so the meter reading in jan 2020 was very high (Bill amt rs.4486), though our consumption was very low in december and january.

Now our meter has stopped running. On the day of meter reading (Mar 16, 2020), the person had marked in our eb card as meter not working but next day the online portal showed the due amount as rs.5674 (Average of may and...

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Address: Chennai, Tamil Nadu, 600100

I am manoj kumar bana, from flat no : e409, casagrand cherry pick. For your information casagrand cherry pick is a residential apartment in gandhi nagar society, perumbakkam, chennai. Having around 400 flats.

My old consumer/service no was[protected] and the new consumer/service number (Recently changed at the end of 2019) [protected].

I could see my electric bill is high from nov-2019, after checking my account...

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Address: Chennai, Tamil Nadu

Dear sir,

I've applied assessor post through tangedco website, i've wrongly made double payment, one payment successful & the other one not yet refund, but displaying "refund is in process" from[protected] onwards, kindly refund asap.
Appln no h0445890
Applicant annakili a
Bank transn no [protected]
Rept no pgcaxi[protected]
Ph no[protected]
Inr. 590...

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