Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2167
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2219
down
958

Customer satisfaction rating
1%
Complaints
2167
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (250)

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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — about eb man irresponsible reply

 Ezhilarasanm on May 21, 2018
I'm living in kumaran colony 9 th street senthoor flats vadapalani.. My current line got disconnected morning @9.30 am. I paid the bill through online and i was ready to show the bill. But the eb man tells me that come and collect the circuit rod and you fix it.. How i know to fix. And how i know in wich box they plugged it.. Irresponsible reply when i called him.. This is #.. Very poor response from manager and the worker.. From that day 9.30 am to next day 3 pm i didn't get my current eventhough i paid ma bill.. Worst ever peoples in eb.....
Complaint comments  Read comments [5]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — power cut during odd hours

 Rajesh Sam on May 20, 2018
There have been frequent power cut in santhosapuram, ramar street especially during odd hours like 11am, 2pm, 11pm, 12am or 1am. This has been happening for the past three days. Could you please state the reason for the same and resolve the issue as soon as possible?

It is really difficult for houses with sick people, infants and elderly people.

Power cuts were really rare at our place for the past years. Hence request you to solve the problem as early as possible....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — frequent power outage

 Thenmozhi T. Paul on May 20, 2018
I am residing in gks nagar, saravanampatti coimbatore. Recently, there has been frequent power outages thru the night for even mild showers of rain. 1912 complaint number is not working from mobile phones. The consumer complaint section in tangedco website is not having enought facilities enough to file a complaint. Most of the fuse of call centre number from the tangedco website is outdated or no response. Rude response from a person who attended the call after a while. Do we even have a 24/7 service?? Worst worst. Kindly provide or educate us public about the availability of services....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — regards: power cut

 Siragiri on May 20, 2018
Dear sir i'm from coimbatore north. Pn palayam 1/05/2018@10.43 pm power cut. Now i'm writing time 20/05/2018@1.05am almost 2.5hrs no power. May be it's to be continued.. Same kind yesterday also..
Our c. M told 3days before there is no power cut in our state. But now what happened who's responsible for this..
If current cut means kindly intimate to all people via mobile number or social media or counciler..
For example:in government bus conductor unfortunately not giving one ticket means that checking inspector i'll check put black mark and suspended 1month... As same in...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — eb reading taking regards

 kr pandian on May 19, 2018
Sir,
We were out of station during eb reading taking time. And we returned before a week. Just we knew, the reading was taken in my neighborhood before 10 days. And we contacted eb office regarding bill payment. He told, he will come and take the reading now and charge it.
Is it correct? Or average for 60 days is correct? Because we used eb current more than 60 days now. And it crossed 500units.
If i take the average for 60days, it will come under 500units.
Please reply your answer so that i will pay the charges.
I contacted ae ponneri eb office regarding this...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [Tneb] — cc arrears amounts

 shahul hameed 65 on May 18, 2018
I, p. M. A. Shahul hameed residing in my shop and my eb account no is[protected] on my complaint regarding my shop is closed past 3 months but my account bill is wrongly total amount with cc for rs 481 my due date[protected] i am already submitted bill amounts today i. E.[protected] at 9:06 am. So please take necessary action and revert to me on this regards my mail address : shahul56@yahoo.co.in at the earliest.

Also find attached scanned copy of eb bill below for your reference

Regards
Shahul hameed...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — workers of tneb royapettah, sardar jung garden

 common soul on May 17, 2018
The workers are not working properly in night shift... Because i have been suffering from power cut from yesterday night... I called the eb office number... They don't attend the call... The phone is ringing but they don't take the phone... At morning i went directly to the eb office which located near, sardar jung garden, royapettah... All the night shift workers were durken (Alcohol) and sleeping nearly to the table... And the foreman named hussain... He is also coming late to the work, i have been waited for them upto 10.30a. M on[protected]... Please take action against the workers who all drunken...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — change of damaged eb post

 Sriram Baradwaj on May 17, 2018
The post damaged during 2016 rains is yet to be changed. They laid down the new post a few months back. But they didn't change it till now. The new post is still there with nothing. The old one is very weak and can break and fall at anytime. Despite giving repeated reminders no action is taken by them. We want the problem to be resolved before the situation gets worse....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — advance payment paid but not credited /

 Boswell on May 17, 2018
Service number 07'[protected] /hannah boswell/ millerpuram, tuticorin - 628008- paid advance payment rs.1500- on 16-5-18 at 8;35am. Tmb net banking, after paying the regular bill amount. I got the receipt for the bill amount only. The advance payment rs 1500. - not yet credited to account. But the tmb message says,
"your shopping mall payment to tangedco with ref. No. 11525125 for rs.1500 done successfully at 8;35 am - may 16 2018"
Please credit the advance payment rs.1500, to my service account, svd652.....
Complaint comments  Read comments Complaint category Banks

Tamil Nadu Electricity Board [Tneb] — tneb totally corruption

 nanan on May 16, 2018
Tneb — corrupt system

1 review
Nanan on may 8, 2018 submit a complaint
My connection totaly cut. So i write complaint in eb office. But eb person still now not come. I called eb person he told time 4.15pm. So i am not come to clear to ur connection. I have 1 year baby and my house line neighbour also kids. Please help this kind of issue please clear immediately. I am ok to accept this issue but my baby??? Please responsibility person u give me. Last month same problem 4 days after this person clear. And he asked 100rupees. This time same this problem.
My...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — voltage fluctuation in chrompet

 Nimrutha on May 16, 2018
I am nimrutha residing at rajaji street, nehru nagar, chrompet, chennai - 44. Since last few days there is heavy voltage fluctuation happening at night. Few days back it was for 2 hrs or so. But yesterday (15/5/18) night it extended between 12 midnight to 6.30am. It is very much annoying and we can’t sleep at night. It also happened last year also. So kindly take necessary steps to avoid this. Hope it gets resolved at the earliest....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — eb reading not taken on time

 Kannabiran Lakshmipathy on May 15, 2018
Dear Team Iam staying as tenant in saidapet sesachalam street meter readings are not taken on time. Due to which my May month bill have jumped high. Also 9th March they took last reading and may month they took it on 14th May. Even they overwritten the date by changing the date as 10th May. Y as a consumer we should suffer by paying high due to your lazy and not doing the work on time.???? There are my people in our state who is not having a job. Instead of keeping this kind of lazy guys in job u can give for other who will work properly. U Govt should debit these charges in this kind of lazy and...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — unable to make online bill payment with my credit card

 P V Cherian on May 15, 2018
This week i was unable to make online bill payment with my sbi creditcard, which i have successfully made since many years in past. The error message is coming repeatedly : "gw00881 - invalid card owner name." why? I have not changed my name or my sbi credit card details since many months. Please help me to make this bill payment online before 21/05/2018. My mobile phone number is [protected]. Thanks....
Complaint comments  Read comments [3]Complaint category Banks

Tamil Nadu Electricity Board [Tneb] — temporary fix of power line burst not corrected yet

 k_arthik_s on May 15, 2018
This is karthik from 8, patel street, kodambakkam, chennai. Our house neutral power line had a burst last wednesday evening[protected]. On contacting the ae over phone and going over to office in person, an electrician was sent who has given a temporary fix from the near by lamp post. We have been contacting them since then to permanently fix the fault and remove the dangling wire above which is a huge safety concern. But a proper fix seems very distant. Not sure how to escalate the issue....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — voltage fluctuations frequent power cut

 Pavi Dakshin on May 15, 2018
Dear tneb,
Your underlying service are degrading day by day. We are residents of kaviarasu kannadasan nagar, kodungaiyur, chennai-118 even though we are residing near eb station there is always frequent uninformed powercuts in our area. We have complained n number of times to them and also met ae. During day time there is no power and night time low voltage fluctuations. There is no improvement at all. We cant sleep because of this nonsense voltage fluctuations and sudden circuit shortage. Your employees are not even picking up the phone during night times. Kindly take action regarding this...
Complaint comments  Read comments [6]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — worst service in kandamangalam

 Thamu21 on May 15, 2018
Dailys there was an issue in power supply like dim supply, power cut for each 1 hour. One of the worst public service.

Also there was no response by contacting the office, always the phone was out of service.
Phone number :[protected]

Please ask them to work. Each and everyday there was an issue like jumper cut, power cut for 3 hrs with no reason. Please solve this issue as soon as possible.

Location : kandamangalam...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — nil electricity available in house

 ambhi on May 14, 2018
Jai hind sir, i am kr sudhakar serving in indian coast guard under ministry of defence at mumbai. My old age 81 yrs mother residing at kattathurai (Kanyakumari dist) 619158. Yester day onward there is no electricity supply in my house. My house consumer id 07/195/013/96. My resident address is p radha bai, 21-6, rks hut, varu villai, kattathurai (Post), kanyakumari (Dist) tamil nadu 629158. I could not able to get contact no. Of kattathurai eb office.

Please kindly take necessary action.

The early action will be highly appriciated.
Kr sudhakr...
Complaint comments  Read comments [2]Complaint category Police

Tamil Nadu Electricity Board [Tneb] — i am complaining about constant power cut in your area

 Naveenrajk on May 14, 2018
I am a resident of indhira nagar, kanchipuram, there is a lot of uninformed powercuts which cause tremendous inconvenience in all aspect, and when i try to reach the kanchipuram electricity board they are not responding, when the bill is not paid how fast is the reaction to plugout our current same should be shown in all work corresponding to your department, i hope someone reads this...
Complaint comments  Read comments Complaint category Doctors

Tamil Nadu Electricity Board [Tneb] — voltage high and low

 harasha on May 13, 2018
Hi sir /madam

This is regarding voltage fluctuations often high &low. We have raised complaint already many times but not even steps taken today to solve this issue address 244b pillayar koil street manurpet chennai -50 this is anathayai naidu street in this ambattur estate nearby locality without three phase each and people facing this issue....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — mistakes in name and address

 gigis on May 13, 2018
Dear vital department, it has been long time since i made a complaint for public at large. The card we hold in each household has to have proper address and name along with your code, number or customer id.
I am staying in bay view apartment parvathy street. Besant nagar chennai 90.
Most of the cusumer eb cards read as baby vv with wrong door numbers.
I draw your kind attention to make changes with the knowleddge of the owners or the user. My flat holds name as chirman/tnhb when the building was constructed 28 years before. There should be a system to monitor and change the...
Complaint comments  Read comments Complaint category Government Organizations

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