Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2137
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2403
down
1028

Customer satisfaction rating
1%
Complaints
2137
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (271)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sort by:

Tamil Nadu Electricity Board [Tneb] — about lineman

 Vigneshwaran Subramaniam on Sep 2, 2018
Line man is not coming to make ready the eb line of our home. We have calling from yesterday morning. His replying that i can come i have personal work i wil monday morning only... He is not alotting his additional line man. His words are so rough to hear.. Unnecessary words are using with us.. We have given concern respect to him but no respct from him. We are from alr layout, shakthi nagar, pongalur, palladam, tiruppur district, line name is mani...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — power cut exactly at same time repeatedly

 steelsarath on Sep 1, 2018
In kurinjinagar only around 20 house power cut has happened exactly at 10.10pm. The same moment has happened day before yesterday exactly at 10.10pm and power came next morning 7.15. So i called the below no and got the reply like

[protected] - not at all picking the call

[protected] - power flow is fine from our end for all area so u have to contact that area focal guy and he has given the no as well

[protected] - may be some transformers gone and it will look next day mrng.

As per my knowledge transformers issue may happen but how its...
Complaint comments  Read comments Complaint category Kids & Baby

Tamil Nadu Electricity Board [Tneb] — not meter reading

 varadhan53 on Sep 1, 2018
It is informed that meter reading was done in some houses on kannagi street perungalathur ten days before in the august month. But in some houses, no meter reading was taken which is confirmed while seeing on online for payment no information about payment details. Now when, the metering reading is taken by your staff in left out houses we have necessarily to pay higher charges because the reading may cross the slab limit (I. E. Abover 500 and above 100 units cases) for no fault of us we have to pay higher charges. We are paying our electricity charges regularly in time. So request you to ask your...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — refund of excess billed amount on our connection number: 09205004310

 INTECH group of companies on Sep 1, 2018
We refer to your online bill due for payment on 20th aug 2018 which is exorbitantly high exceeding double of that of our normal monthly bills.

Being the last day we were advised by your office staff to pay the bill in full and claim refund, hence we have paid the bill in full on 20/8/2018.

On scrutiny we find the following:

1. The fixed charges claimed is rs 140/kw where as it has to be much less than rs 70/kw.

2. Welding surcharge of 15% is shown, where as we have no welding power or activity, which is to be reversed immediately.
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — electricity bill suddenly increased the month of august

 raguldme on Aug 31, 2018
Service no.[protected]

My self Mr.Prabu, Electricity bill suddenly increased the month of August to my house

Normally we used to pay the bill below Rs 1000/- only but this month I had pay Rs 7400 /-

I don't know, why there is sudden change in the bill despite using as same as last month, So please look into this and resolve the issue as soon as possible...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — worst public service

 Babu Umanath on Aug 31, 2018
Dear sir

Iam residing at maraimalai nagar, paramanur, chengelpet taluk, Kanchipuram dist,

Here power cut frequently without information and power shut down with out standard time,

How can we stay in the home, Phone calls for complaint also not attend

there is no proper response and public service in this department
kindly take a look on to it....
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — frequent power cut in your area

 Mani Jambulingam on Aug 31, 2018
Respected sir/madam,
for past one month there was a frequent powercut in our place Minjur. without any reason there is a powercut in our place. we find very difficult to lead our day to day life.. If we call to our Minjur EB office, the employees keep the phone engaged and did not respond. If we go inperson to the office, then also there is no proper response. I request take the complaint seriously and rectify it as soon as possible....
Complaint comments  Read comments [2]Complaint category Law & Civil Rights

Tamil Nadu Electricity Board [Tneb] — frequent power cut 4 and more hours per day

 Thanshika on Aug 28, 2018
Respected sir/madam:

I am k. Sathish from keep anbil (Village), lalgudi (Taluk), tricky (District) pincode: 621702.

Subject:
I have raise complaint regarding in our street we are facing frequent power cut. This problem continues for a long time. On the street to the side will be electricity but ours there is no electricity in the street. We have informed to the connected person but still not resolved.

This makes "kids" are more difficulty.
They are struggling to sleep always.

So kindly rectify the plight situation.
...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — voltage fluctuations, at 29/2 nair iyya pillai street - royapettah-600014

 jamaludeenbm on Aug 28, 2018
We are experiencing low voltage/ voltage fluctuation problem in hour house at 29/ 2, nair iyya pillai street, royappettah on 28.08.2018-royapettah.

Kindly do the needful at the earliest

1. [protected]-

2. [protected]-

3.[protected]- 3 phase service - voltage fluctuation
4. & 5- — [protected] & 133-these two services are already switched off as fire broken out due to voltage flucuations at second floor.

Regards,
Jamaludeen
(Retired se/ vigilance)...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — due to heavy rate for note using power consumption

 zubairhassan on Aug 28, 2018
My house now in ramanathapuram districk S.P pattinam .EB no=B-368. is now family settled in chennai. now not using the power in my native house. in this month bill amount is 5540. what is reason? now house not using power. for consumer message also not came to me.Now he is telling for past 2year for this amount. past 2year what can doing for reading taking people.main reason is careless of EB peoples. please try to solve the problems...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — repayment of wrongly debited amount request regarding

 samuelsrajan on Aug 27, 2018
Dear sir,

Service number :[protected]
Consumer Name: Kolappan

23rd August, 2018, I have made TNEB payment through online HDFC bank gateway and got debited of Rs.1882, but in TNEB webite it shows transaction got failed. I made payment through HDFC payment gateway kindly find the payment details at

ECOM-TNEB CHENNAI INV838790O[protected]X331

Due date passed.. so I made a another payment through IOB debit card payment… that payment made successfully…

But that wrongly debited amount not refund…
So I...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — reading increase for my matter

 tholankarthick03@gmail.com on Aug 27, 2018
Respected sir/ mam

My name p. Velumani i living in trichy dt manapparai tk my village is

K. Udaiyapatty this is service no[protected] my problem was reading

Increase for my matter box for last two times. I already compliant for

Tneb staffs but not responsible my compliant so please solve this problem

Attach for this reading receipt no trm242ar2s1641

My cell no [protected] please help me

Thanking you...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — from our area for past 3 day there is no electricity which is working in single piece line

 Vikileo91 on Aug 26, 2018
Dear sir,

From,
Vignesh r
Arasampalayam privu,
Solovampalayam post,
Kinathikadavu.

Respected sir/madam,

In our area for past three days there is no electricity. It is running in single phase. For which we are unable to use any of the home appliances, like ironbox, motor to load the water in syntux tank. We have informed to our area engineer but we didn't get proper response.. Please take this an complaint and help us in your earliest.. Thanks in advance......
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — voltage fluctuation problem (140 volts to 180 volts)

 senthilt90 on Aug 25, 2018
We have been facing voltage fluctuation problem in avadi, kannadapalayam, ramakrishna nagar, sivanna chowdary street for more than 6 month and it still continues. No proper action had been taken from the tneb to solve the voltage fluctuation. Since the problem persists for a long time it may lead to short circuit problems leading to fire and damage of electrical and electronic products used in our office. Hence i request you to take necessary action as soon as possible....
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [Tneb] — request to get back my money

 a2gbrowsing on Aug 25, 2018
Sir am from peralam thiruvarur district. I have raise complaint regarding my payment was failed but my amount was debited 10days ago. I compalint throught complaint portal but the issues not sorted out and the customer care (1912) number not working. Whether the number is applicable for people serving. Kindly take necessary action. Please get back my money my complaint number is [protected].

My eb no.[protected]

Cus. Id: [protected]...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — excess bill amount

 Yuva Yuvvi on Aug 25, 2018
Consumer number: [protected]
Consumer name: snakarakumar. S
Consumer address: no. 16 ganesh street

I’ve been living in this house for past six months and my last two consumed electricity bill taken on[protected] and[protected] are 90 and 83 units respectively.

For this month the reading taken on[protected] is 2597 units and it’s shocking to see such a drastic change. Hence requesting you to check the meter for any faults.

Thank you...
Complaint comments  Read comments Complaint category Unauthorized charges

Tamil Nadu Electricity Board [Tneb] — not taking action for the electric post broken

 praveenstark on Aug 24, 2018
Sir 15 days before twoelectric post has broken in the rain fall due to lack of maintanance. I informed to the concern officer for replacing the post. But he didn't take any action. The electric wire fallen int agriculture landand walking area.
Place. I attached the photo. Pls take action.
Namakkal district
Mudukapatti eb offoice
Siviyampalayam village

My contact no.[protected]...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — power cut frequently need action

 irctc akilan on Aug 24, 2018
I am living in santhosapuram here we are facing frequent power cut recent days especially during night time in between 2 to 3 am mid night because of power cut we are not able to sleep and getting up late in morning.

Please someone take necessary action to provide continuous supply during night time.in day time that is not issue we can tolerate....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — tneb street lamp post in dangerous condition

 Vellai Raja on Aug 23, 2018
திருநெல்வேலி மாவட்டம் டவுன் பகுதி இல் 54 வது வார்டு வடக்கு அனவரத விநாயகர் கோவில் சாலியர் தெருவில் அமைந்துள்ள தெரு மின்விளக்கு போஸ்ட் நம்பர் 125 மிகவும் பழுதடைந்த நிலையில் உள்ளது இதனை சற்றும் கண்டுகொள்ளாத மாநகராட்சி நிர்வாகம்...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — supply failed-total block (asking huge amount bribe)

 sarav1987 on Aug 21, 2018
Dear sir/madam,

Supply failed in our total block. Raised complaint directly with tneb employees. But they have checked and stated issue in general place due to some drainage/metro water work. Also they are asking for 20, 000.00 as bribe from 5 families to fix the general issue. Also they are telling timeline that only when they get money on[protected]//7:00 pm they will start the work. Hence need immediate action on this

Tneb
No 3, kadappa road, 10th street, lakshmipuram, chennai - 600099, near sarathy nagar, puthagaram

Thanks & regards,
K....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Recently Discussed

(1 minutes ago)
Zoom Car
unable to end my trip & it is still charging me
(9 minutes ago)
Uttam Associates
PF STATUS
(13 minutes ago)
Jvvnl,bhiwadi
Non Refund of Excess bill paid
(14 minutes ago)
Oneassist Consumer Solutions
cancelation of services
(26 minutes ago)
Max Life Insurance
getting call for paying 21000 and receiving 1,00,000/-

Featured Complaints