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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: May 23, 2026
Complaints 6296
Resolved
640
Unresolved
5656
So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 3

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S
Shafi87
from Erode, Tamil Nadu
Sep 11, 2022
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No street light in rajiv nagar,periyasemur,erode

Sir,
In my area no street lights, kindly arrange it as soon as possible.,
Address: Rajiv nagar, periyasemur division, Erode(west)-638004....
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N
Nithyan Anand
from Chennai, Tamil Nadu
Sep 10, 2022
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High Electricity bill

Sir im residing at medavakkam. My eb card number is [protected]. My regular bill is below 2000 and this time it comes around 12000 which is unacceptable. when I looked my bill history for last 3 bills, all are 300 units and Rs. 530. After i realised that they didn't come and take the reading by default they put approximate reading of 300 for last three times, and now they took real eb reading and all additional readings from old bills are...
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S
SHANTHINI R SRINIVASAN
Sep 9, 2022
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Due to the falling of trees on electric post

Address: Krishna veni illam, 75,shivaya Nagar 11th cross,new fairlands,salem 636017

Sir,
I m from shivaya nagar 11 th cross, new fairlands, salem.

Often the coconut tree leaves fall on our electrical post and our power cut happens .
Even for one full night power cut happens due to the tree in my neighbour home . I have a baby in my home. This issue makes us very difficult to manage.

Kindly take necessary actions...
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M
Muruganand rider
from New Delhi, Delhi
Sep 1, 2022
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Regarding electric line passing over my land and electric post fixed close to the land

Address: Survey number 59/4, near maharishi school gate #13, govinda agraharam, hosur-635126

I have a 31*41 site situated in govinda agraharam village in hosur, and i am planning to construct a house in that site, as there is a electric post in my site and electric wires running over my site, i am unable to start the construction, pls relocate the post, nearby so i can start my construction, thank you...
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P
Prabhakaran R
from Chennai, Tamil Nadu
Aug 16, 2022
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Complaint created on https://ccms.tangedco.org/tangedco-public/ not responded

I've filed a complaint on https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml on 1st Aug. But no one is responding in the offical TNEB website.

Consumer Number : [protected]
Name : Prabhakaran R
URL : https://ccms.tangedco.org/tangedco-public/faces/users/dashboard.xhtml
Complaint No. : 561861
Complaint :
My house was locked on 30th July so the unit was entered as my old bill...
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A
automuthu
from Chennai, Tamil Nadu
Aug 13, 2022
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No action taken on complaints filed in ccms.tangedco.org

I filed a complaint in there official site:

https://ccms.tangedco.org/

But there is no response. I called to the number that I got in that site, that person asked me to go to the EB office with a complaint letter.

Then what is the purpose of this site (ccms.tangedco.org)...
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K
K.SHANMUGA SUNDARAM
from Chennai, Tamil Nadu
Jul 5, 2022
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EB reading not taken for all meters and adjustment done with tenant for not doing DC

Address: Melpakkam, Chennai.

Respected Sir,

I am the houseowner, owning the below said four connections. Out this two connections has been assigned to my Tenant.
[protected], 46, 47, 48

Everymonth he is not paying the due as per the due date. When I take all efforts in complaining to the EB higher authorities and execute DC, my tenant easily pays thru GPay and asks for RC immediately.

This month even the reading was...
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K
karthm12
from Palani, Tamil Nadu
Jun 29, 2022
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Wrong calculation

Address: 202B 6th cross street, Thirunagar, Palani, Dindigul district, Tmailnadu

Hi, This is Muruganantham and my EB service # [protected]

Problem is, We went onsite and came back on june 14th 2022 only. We were paying EB bills online only during these times.

We noticed meter was not working when EB reading staff came to my house after 19th june 2022. We filed complaint also for meter not working.

Since 6 months we did not use electricity much and paid minimum charges only....
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M
Mani17868
from Chennai, Tamil Nadu
Jun 22, 2022
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Power cut pulianthope

Address: Shiva Rao road pulianthope Chennai

Power cut since 11 hrs No one is responding. No one is picking the phone....
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V
Vijay karthic d
from Karaikudi, Tamil Nadu
Jun 10, 2022
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Power Cut at shriram nagar, karaikudi

Address: Sir c v ram street, sriram nagar karaikudi.

Iam living shriram nagar, karaikudi.
Here 10days once current cut from 11pm to 8am. Please report us, What was the problem ?
And why was current cut too long?...
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B
Balaji175748
from CHENNAI, Tamil Nadu
Jun 2, 2022
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Complaint regarding low voltage supply

Address: NO 14 3RD CROSS STREET RAMESH NAGAR EXTENSION WEST TAMBARAM CHENNAI 600045.

I am writing this letter in order to complain about the low voltage power supply at our location i.e. KADAPERI, RAMESH NAGAR 3RD CROSS STREET EXTENSION. We are facing this issue for the last 2weeks which is causing an issue as we are unable to use appliances (air conditioners, refrigerators, air cooler, etc). We have already complained about this issue but no action has taken place yet.

I request you to kindly resolve this...
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W
Water W
May 31, 2022
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Complaint Theft or Misuse of Power

Address: D.No- 01, Narikanoor-village, Maganurpatti-post, Uthangarai-TK, Krishnagiri - 635307

Name of the service: Perumal Govindha Gounder,

Address : D.No- 01, Narikanoor-village, Maganurpatti-post, Uthangarai-TK, Krishnagiri - 635307

The service already will be taken 5 HP service pump set monoblack motor well are using Agriculture using purpose only, by the legally, but he is using another Bore well submersible motor running to same connection services THEFT-ELECTRICITY are using 7HP capacity of generates...
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R
Rahimaldeen
from Chennai, Tamil Nadu
May 18, 2022
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Replacement of analogue meter to digital meter.

Address: No :6/188 ,3rd Street, k.k.d nagar Chennai

Respect representative ;
Iam rahimudeen s/o khader mohideen, in our location every one is allowed with the digital metter and digital meter had been replaced to all the residents in street, except us, last month in our analogue meter we go shot in the eb input side, after a month of wait period there came to change the analogue meter with demand of 1500 +100 rupees per meter need to paid in counter, after mentioning that we will pay...
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G
Gunashekar R
May 17, 2022
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Miscellaneous.slip/others 23100a CC Arrears

Address: Chennai

My consumer bill is 710 but an additional amount of 3215 is reflecting as above subject.

The due date is different 16/06. As compared to standard bill of 710. Please resolve....
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P
Ponnamalai
May 16, 2022
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Amount debited twice, but TNEB bill not paid or not refunded

Hi Team,
I have performed UPI payment R2.2242 twice (Total Rs.4484) for electricity bill payment, the money debited from account and it was credited into merchant account. But TNEB bill amount not paid due to TNEB/merchant website leads to error page and bill amount shown pending in portal. Money is not refunded to my account or not credited into my TNEB account. When I raised complaint in TNEB portal for the same, they mentioned...
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K
Karthikeyan Danni
May 9, 2022
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Change the eb post

Address: 19, om shakthi nagar, police quaters road, coimbatore-641006

Respected sir my office near a eb post is fully damaged. if any case the post will broken and fell down condition. they near in park so may children are played and evening time the people are also walking. so it is very danger. so pls change the post as soon as possible...
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S
Suresh Xavier
from Chennai, Tamil Nadu
Apr 21, 2022
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Name initial and spelling correction in EB card

I want to correct my name in my EB card, which is wrongly entered as "P.Suresh xavior".

My actual name is "J.T.Suresh Xavier".
My service connection NO.:[protected].
My address: 201E, Jubilee Flats, Sithalapakkam, Chennai- 600 126.

I have enclosed the Tax receipt of my flats....
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P
Pandi CellCity
Apr 9, 2022
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Payment through online failed - still not refunded pls clear this problem

Hi,

This is regarding my bill payment with TNEB - April 2022 bill. My bill was Rs.290.
I have made a payment on 3rd April 2022 - in the morning. it was a successful payment. After 2 days I got a failure message saying that Bill Payment failed. Amount got deducted from my bank account. usually in this case Gpay suggest to wait for 2-3 days.
however, I have wait for 7 days... and then nothing seems to have happened.br...
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S
saimurali2010
Apr 8, 2022
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Reading not taken - mentioned as door lock.

Address: Flowers Villas, 10th Street, Farm Grove Srinivasa nagar, OMR, PADUR, Chennai

Dear Sir,
The previous reading 170 units and bill was RS 125. was 27/01/22, which was taken on 27/01/22.
for 31/03/22, no person came for taking reading. and mentioned as Door lock. and same reading was entered as 170 units and amount is Rs 125.
But since the person has not come for reading and put previous reading. We need to end up paying more amount as the actual units consumed for the period FEB and March is around...
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S
SMuruga
from Ranipet, Tamil Nadu
Apr 6, 2022
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Refund Money

Hello Sir,

I am Murugan and I have applied new EB connection for home and paid amount (Rs.4568 ) in online .

Since, I wrongly selected Phase details for home in online application (it should be single phase but I selected 3 Phase) it asked to pay Rs.4568 and I paid that.

After that only, I know the it should be single phase and amount should be around Rs.1500

So, again I applied...
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