Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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2294
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2640
down
1122

Customer satisfaction rating
1%
Complaints
2294
Pending
0
Resolved
28
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (291)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — power supply line issue not solved.

 Nibinappu on Nov 21, 2018
No current for the last 3 days for our apartment.
Supply line to the building is cut. The issue us bit resolved yet. Three days of powerless issues.
Water tank is also emptied. There are families in here with small children. So lack of water for cooking and bathroom purpose are a major problem for us. Only if the current come we could pump water to the tank. So please take action...
Complaint comments  Read comments [3]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — street post fell on 16/11/18

 msalthab on Nov 21, 2018
On 16/11/2018, due Gaja cyclone, the tree fell on the street post in 126- C, main road, kollapuram, nanilam taluk, thiruvarur district. It has been 6 days and no action has been taken inspite of complaining to Peralam je from day 1. New born baby is there in the next home and Kids are suffering without current. Food storage without power is also difficult please do the needful as soon as possible
A.mohamed Ziaoudeen EB no. 704,
Haija nachiya EB no 705...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — main electrical wire hanging

 yuvapraveen on Nov 21, 2018
Main electrical line hanging in kaveri street, poompozhil nagar, avadi, chennai -62.
Frequent verbal complaints were made telephonically since morning (21 nov 18) but the technicians are yet to attend this complaint. The wire is cut and hanging over other wires and lying over the fencing.
This type of complaints needs to be given priority and seriously.

Kindly intervene....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — bill payment issue

 mahedmr on Nov 21, 2018
I made my TNEB bill payment on 04/11/2018 through net banking Rs.470/- & Rs.50/- amount debited from my account and bill generated. Later the TNEB site shown the bill amount zero. On 16/11/2018 TNEB staff collected the bill payment with late fee Rs.530/- & Rs.110/- stated that your payment not done after shown the bill.

Service no.[protected] Recept no. PGNHDF8601773 BANK TRANACTION NO.[protected] BILL AMOUNT RS.470/- DATE:04/11/2018 20:32 Hrs

Service no.[protected] Receipt no. PGNHDF8601778 BANK TRANSACTION NO.[protected] BILL AMOUNT RS.50/- DATE:04/11/2018 20:34...
Complaint comments  Read comments Complaint category Government Organizations

TNEB — rectification of disconnected eb service work

 ThenmozhiAlagappan on Nov 21, 2018
In tamilnadu pudukkottai, periyar nagar area, disconnected eb wire & fallen post, will be rectified or not, on account of the gaja cyclone occured on16.11.2018 :people in low lying areas move to safe buildings in view of cyclone landfall occurance.
How many days we are sufferring from eb power disconnection, sleepless night, no fan, mosquito biten, mobile cant be charged, no communication between outstation family members relatives, for water also motor cant operate due to eb power disconnection, no mixie grinder operation, cooking problem due to power disconnection, roads are very dangerous,...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — rectification of disconnected eb service work

 ThenmozhiAlagappan on Nov 21, 2018
In tamilnadu pudukkottai, periyar nagar area, disconnected eb wire & fallen post, will be rectified or not, on account of the gaja cyclone occured on16.11.2018 :people in low lying areas move to safe buildings in view of cyclone landfall occurance.
How many days we are sufferring from eb power disconnection, sleepless night, no fan, mosquito biten, mobile cant be charged, no communication between outstation family members relatives, for water also motor cant operate due to eb power disconnection, no mixie grinder operation, cooking problem due to power disconnection, roads are very dangerous,...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — delay in noting meter readings.

 murthy08951 on Nov 21, 2018
Last meter reading was taken on 17.09.2018 in nellikuppam road i. E., in lancor apartments. As per guidelines meter reading is to be obtained once in 2 months.in this already 2 months exhausted and no lineman came for taking meter readings. This caused delay in taking meter readings resulting in more units for longer periods. If the reading is taken for 60, the reading will be less than 500 units. Since reading is going to be taken beyond 60 days, the consumption will be increased for more than 500 units. If the no. Of units exceeds 500 the billing will be doubled. For no fault of the customer,...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — high voltage at residence regd.

 Nivethitha Logesh Raja on Nov 21, 2018
Due to high voltage at our residential complex., many electric appliances have bursted.. We complained already at local eb office but they didn't response properly. We want immediate action against this. As it is a residential complex there is a chance of affecting many families living here... Also children are living with us. We want to concentrate on their safety also......
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — payment issue - double payment

 Raj256 on Nov 21, 2018
I paid my tneb bill through tangedco app on 4-nov (Deadline 9-nov) and i got a mail from tneb on 14-nov saying my payment not approved by bank and got below in mail for the 5 transactions i made. Due to that i again need to pay my bills immediately to avoid disconnection with late fee. I paid the bills with late fee and contacted bank. They said it was debited and credited to tneb. I need the amount to be reverted back and because of this i paid late fee too.

Your below payment made towards tangedco has been rolled back due to discrepancy in
Bank statement:
Service no:[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — mail id change

 egambaram somu on Nov 21, 2018
Dear sir

My eb ac no 24836640 /ekambaram
My tenant was used the tneb online payment option. Now she vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.
Please change that old mail id

Regards
Ekambaram
Seslysomu@gmail.com...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — meter not working for past two months

 Raja Sundhar on Nov 20, 2018
Meter is not working for past two months but not replaced yet. And in my room there are only 2 nos of 9 w bulb but my bill was about 531 RS as taking as average for one year.before me alternate person stays in the room uses mixy stove etc so that much ammount in previous readings.pls change my meter immediately or reduse my bill ammount for my currently connected loads....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — extreme fluctuation in current

 Althea DSylva on Nov 20, 2018
We are experiencing extreme fluctuations in the current since the past 3 days at d block, 7th street, chintamani, anna nagar east. It is so bad that we are afraid to turn on our electrical gadgets lest they blow up. Acs, tvs everything is at risk. Even the lift has a technical issue on account of the extreme fluctuation!

Kindly fix this issue immediately. We are running out of patience now....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — street light not working periodically

 Yoganathan R on Nov 20, 2018
In my street, street light not working for more than a month its happening repeatedly last also october, november, december, january, february its not worked again this year also started.. It is the main street connecting bazaar street lot of chances to take an accident so please take immediate action... Place : kasthuribai street (Electric post no : c/12 the post which is very near to the house no 29/5 also near to nadar sanga mandapam) kasthuribai street, kallakurichi, villupuram district, tamilnadu... Please take immediate action...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — current not come for past 3 days karaikudi 17th ward

 Ramasamy Cse on Nov 18, 2018
My service no is[protected] current is not come for past 3 days. Ward no. 17 newtown karaikudi. Name a. Ramasamy. Please respond asap. No body is responding our street only no current. All other near by street current came. We went to kalanivasal eb office no body is responding properly. Please take step immediately and resolve asap. My address
Our street meyyappan ambalam street newtown karaikudi...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — wanton denial of a domestic connection.

 9894739335 on Nov 17, 2018
Sir my application dated 24/09/2018. Ae is demanding too many documents to register my application. As per rules last eb bill is enough for ownership proof.
More over there room of 100 sq feet in my upstairs. There is no measurement stipulation for giving s/c. There should be permanent physical segregation of areas. It is there in my house. They need not worry what is inside the room. It depends on how the consumers utilises it. There will be toilet bath room inside the room. It is the look out of the consumer. Earlier se inspected my house and given orders to effect connection but ae ade...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — electric poles fallon due to kaja puyal

 R Malai Chelvam on Nov 16, 2018
Sir, my village is kottaipatti, thumbai patti post, melur tehsil, madurai dist,, 3 electric poles and power lines totally destroyed during kaja puyal on 15 november 18. Lot of tree's also broken. Please evacuated all power lines and install the electric poles and lines on this village on priority basis. Here all of people is former. Panchayat of kachirayanpatti no till any work done against. No any eb department reached this village. Myself serving in indian army in punjab sector. My family and parents are living in this village. Thanks...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — complaint for the poor condition of street lights

 Shalini02 on Nov 16, 2018
We, the residents of aindhupanai would like to draw your kind attention towards the poor upkeep of street lights in our region. The street lights in our region have not been repaired for quite a while. During the evening individuals frequently stagger down. Additionally, non availability of proper lighting across the streets increases a further chance of accident and other mishaps. There is an insecure situation when women come alone in the night and also lot of vehicles pass through this route so that accidents occur so i kindly request you to take necessary move towards the problem... Venue:t....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — eb meter display blank

 rajmsm on Nov 15, 2018
Hi,

Our eb meter display is blank with the back light on but there is no display. This month they should have taken reading but i have not received anything so far. Please help to resolve this asap.
I think we might be charged previous month bill which is very unfortunate since we paid more amount due to summer but since last couple of months it is rainy season in chennai, we have not used a/c and expected less power consumption : (.

Address: no 48, bharatwaj villa [f2], kp nagar 2nd main road, kp nagar, ramapuram, chennai - 89....
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — problem encountered for registration

 Jeevan PS on Nov 13, 2018
I, (Residing at motilal street, first floor, house no.3, t. Nagar, chennai 600017,), would like to inform you that since we were out of station last month (Oct.2018) we could not make payment of eb bill ₹50/- before due date and hence the connection was disconnected. As soon as we returned back we had made payment of eb bill with penalty ₹128/- on 08.11.2018.in order to make payment of eb bills online in future i proceeded to register by submitting details of my service connection no.[protected]. When checked details screen displayed "service connection not live". My frequent contacts to your...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [Tneb] — regarding tneb bill non-payment - chennai

 VVinoth on Nov 12, 2018
Hi,
I'm writing this to know about non-payment of tneb bill.
I have bought an plot last year having single phase supply for sump motor. Since we haven't use and residing in bangalore, we didnt check the bill. Last week when i just went and checked the status of the eb connection, i came to know that there was a bill of around rs.7000 is not paid from june'2017 (Almost 18months) and the status is in disconnected mode. The corresponding location tneb office payment section officer told he cannot enable the connection as the system is not allowing to accept the payment and asked to...
Complaint comments  Read comments [5]Complaint category Government Organizations

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