Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2106
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2132
down
932

Customer satisfaction rating
1%
Complaints
2106
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (241)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — voltage fluctuations happening very frequently

 Anirudh malav on Jun 2, 2018
I'm living in gowri nagar, mugalivakkam, chennai and for past few months the voltage fluctuations in the area has increased drastically.
It happens from 6 pm to 3-4 am in morning and due to this, neither ac or fans can run so it has become extremely difficult to even get some sleep at night.
As it is summer time so the load demand will be more so now even on weekends the problem is occurring for whole day.
We have complained many times to the electricity board but no action has been taken by them.
I'm paying my taxes as well as electricity bill on time, so isn't this...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — abnormal reading/defective meter

 GGuru on Jun 2, 2018
Dear sir/madam,

For the month of february 18, my eb bill was generated with a consumption of 1720 units ranging to rs.9832. I was literally shocked to see the bill and approached ae for explanation. He checked the same and asked me to pay the bill. He given an assurance that it will not be repeated in future. With all difficulties i made payment even after knowing that my consumption would not be more than 400 units. Average consumption of eb for us is 400 units.

May month bill has been generated on 25.5.2018 and once again got shocked looking at the unit consumption....
Complaint comments  Read comments [5]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — they not giving new eb connection

 mm velan on Jun 2, 2018
Sir i have all documents for new eb connection bt they not providing current

My elder brother need to pay fine amount 70000 so he ready to pay bt he asking instalment wise we very poor sir

We cant pay this much amount in single pay

My eb number
[protected] muniyan

I am asked many time from perambalur eb officer aeo sir thamodharan...
Complaint comments  Read comments [1]Complaint category Employees

Tamil Nadu Electricity Board [TNEB] — electricity supply shutting down past from month still it's continue...

 Irz khan on Jun 1, 2018
Dear sir/madam, we request you kindly take a serious note about the electricty powe supply @kolathur, bhagavathi ammal street, whenever we used tell about this not taking a serious action this been from may every day current shutting down, we kindly humble request from as, please note:wen we calling to eb office respond his not proper rough words.....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — change the user-id with password, also with revised phone number

 vijay-gvk on Jun 1, 2018
X tenant was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email (Vijay. Rajan082@gmail.com) which was created previously. Kindly change to my mail id...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — wrong billing

 Durai4383 on Jun 1, 2018
Our service number is [protected]
Our service is 200 unit free allotted past few years.
Now reeding is 186 only (Old mtr 36 unit+ new mtr 150unit)
So this reeding is under free unit limit.
But cc charge : 227/-
Other charge : 400/-
Total billing is: 667/- how is this possible and how we do waste of our money?...
Pls rectify the above wrong billing problem before 8/6/2018 (Payment last date)...

Reg by
V. Duraimurugan
[protected]...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — bribe demanded by li supervisor subhash kandachipuram

 mohankum86 on May 30, 2018
I belongs to melvalai village, kandachipuram eb circle, villupuram district our area due to highway expansion tneb relocate the post. So far my home is connected with a post that crosses my neighbor plot. New relocation creates availability of one post which is very closer to my gate entrance. So i requested those working staffs to change the line. They redirected me to supervisor subash. He asked me to give 3000 to change. As i am an electrical engineering professor i knew those change never give any change in the network because both are consecutive post with around 50 feet distance.
Is...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — refund of my eb bill.

 Ukkasha Bilali on May 30, 2018
Respected sir/madam,
I have been using tngedco app since 6months, but this time while i was paying my bill, the pop-up said the transaction was not successfull, so i tried again, the same pop-up repeated. But after some time tha bill has been generated and it was deducted in my bank account 2 times. But i never tried to pay bill in advance, so i request you to kindly refund the money as soon as possible....
Complaint comments  Read comments [1]Complaint category Tax Services

Tamil Nadu Electricity Board [TNEB] — frequent power interruptions and voltage fluctuations

 svprasad62 on May 30, 2018
We, the residents of 3rd main road, crr puram, l&t colony, manapakkam, chennai -600125 are facing severe power outages cum voltage fluctuation issues over the last several months. This problem is severe particularly from 9.30 pm onwards and persists through the night.

When complained to the local ae, we understand that the transformer feeding our street is faulty and needs replacement. Do we, the tax payers and consumers of tangedco have to wait for a simple thing like a distribution transformer replacement for over 6 months?

Will the authorities take immediate action...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — poor response for power cut from local eb office

 Dineshh Babu on May 30, 2018
I am dinesh from mugalivakkam, chennai.in our area, partial power cut is happening very often.in same floor, some houses will have power some doesn't. Same situation is there in whole area. Mostly in late night we are facing this problem. When we called local eb office for the first time, response will be like, person will come in 10mins, but he never comes. We used to keep on calling them whole night but he never picks till morning.

Please refer attached image of call history for your reference.

We are struggling with infant babies here. Eb officials can understand...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — voltage fluctuations high

 Lokeshch on May 30, 2018
I am lokeshreddy from sri krishna nagar, perumbakkam, chennai -600100. We have voltage flutuation in our whole area for past 10 months. We have informed many time to near eb office and still no action was taken. We are lossing oue house hold appliances because of this voltage fluctation.

Night time it very horable to sleep because the voltage fluctation. Please do some needful...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — low voltage due to very old and damaged electrical wire

 Thandavamoorthy Velayautham on May 29, 2018
Sir,
Due tp very old electric wires in our area voltage is too low in particularly night hours. Due to this voltage problems even fan also very slow, ac can't working.
Hence, i request you to replace the damaged and old wires in our area.

Our area address saravana nagar and annai sathiya nagar, pillaiyar koil street kancheepuram.

Thank you sir....
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — fuse off in electricity post regarding

 Govarthanan Manian on May 26, 2018
Im from 836, sri sai nivas, taj nagar, tiruchengode taluk, namakkal district near to pallipalayam erode which come under the electric circle spp colony. From yesterday night onwards no electricity power supply to our house. But the neighbouring houses are have power supply. I got the mobile of our area line man and call to him and complaint to him about the no power supply to our house. He said he will come on morning 10. O clock. At 10o clock we call he said that he will come on 11o clock but now i call he said "dont disturb me i come after 2o clock". With out electricity we cant do any thing but...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — electricity line coming inside the agriculture land

 Sandykrish on May 26, 2018
Hi electricity board,

This is santhana krishnan. We are having the agriculture land in kosappur, chennai -600060. We are doing agriculture for more the 5 decades in the place. The issue is, the electricity connection line is coming inside the agriculture land and if some issue happens in the connection and if wire cuts means its falling down in the land and if water is there the current passes in that. If any issue happens and someone from your team comes to work they needs to enter our land and then the line connections is in between of the land so our cultivation is getting spoiled....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — heavy power fluctuation

 1239tnebmohan on May 26, 2018
Hi, we have heavy power fluctuation in no.6 sairam street, irumbuliyur east, east tambaram - 600059, chennai from past 9 months. Have posted several written complaint and direct complaint in eb office. But still the power fluctuates very badly. All our electronic devices are unusable. Where as other area and nearer area people are having good power.

Please look into this and do the needful. As a middle class family we cannot afford money on electronics every time due to this fluctuation.

As a person, please understand the situation and help to fix this issue as soon...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — no electricity for the past two days

 Joyson Jose on May 23, 2018
This is to inform that, it’s been two days now that there has been continuous power shut down happening in alandur area. When calling the number ‭[protected]‬, they either keep it busy or not attend, when attending, they will say it will be fixed in an hour. Later we have id entire that there is some problem with the transformer, how long do they take to fix this. Two days?? R they competent enough or aren’t we paying taxes. Can we have an end for sleepless nights....
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no proper responses to the public.

 Saravanan41292 on May 22, 2018
Sir,
I am residing near pattabiram, chennai. I came at morning 9.00am to pay my electricity bill, but now the time is 12.15pm stil my bill has not been paid. This is happening continues on daily basis. No proper response, for each bill they delay time upto 25min to 30min. Nearly 30 to 40 members are in the queue. Every individuals in the electricity board have time to chitchat, but no time to bill in time.
Kindly, please inquiry this issue as sooner possible....
Complaint comments  Read comments [3]Complaint category Magazines & Newspapers

Tamil Nadu Electricity Board [TNEB] — service no. 09210020389

 A.SEETHARAMAN Raman on May 21, 2018
My service no. [protected]. My due date of eb payment is 17.05.2018. I was on summer holiday trip and eb supply to my residence was cut today afternoon without intimating me over phone. As i am make eb payment on line since 5 to 6 years i would have immediately paid online. After coming home at 20.30 hours i found eb supply to my house is cut. Immediately i had paid rs. 2851 on line through hdfc net banking. The website was hanging for a long time and could not collect receipt. Unable to pay again, pending amount already deducted from hdfc bank account. House in darkness. Power cut off without intimating...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — bill amount is very high

 AtheeqAhmed on May 21, 2018
This is to bring to your kind notice that my EB No:[protected] in which this month I got huge amount to pay. Comparing to last month and before I utilized very less power last month. Even I am not using AC, air cooler etc. So It may be meter fault or else. I request your good self kindly provide a service person to check our EB Meter fully if any problem happen kindly change the meter as soon as possible. Kindly consider this top priority and do the needful.

Best Regards
Atheeq Ahmed.M
[protected]...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — about eb man irresponsible reply

 Ezhilarasanm on May 21, 2018
I'm living in kumaran colony 9 th street senthoor flats vadapalani.. My current line got disconnected morning @9.30 am. I paid the bill through online and i was ready to show the bill. But the eb man tells me that come and collect the circuit rod and you fix it.. How i know to fix. And how i know in wich box they plugged it.. Irresponsible reply when i called him.. This is #.. Very poor response from manager and the worker.. From that day 9.30 am to next day 3 pm i didn't get my current eventhough i paid ma bill.. Worst ever peoples in eb.....
Complaint comments  Read comments [5]Complaint category House, Apartment Rental

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