Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1847
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1638
down
753

Customer satisfaction rating
1%
Complaints
1847
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — request for restoration of electric supply, replacing cyclone damaged electric post, restoration of street lights electric line

 terasa on Dec 10, 2017
Dear sirs,

The concrete electric post at south street, karankadu, paraseri distribution unit, thuckalay e b sub division, kanyakumari district, with numbers 28/5/2, 10/74/, 8m/civil/tky/tneb/190/310398, 03/99/04/4, f ii/61, was badly damaged during the ockhi cyclone on 30.11.2017. The concrete electric post was broken on top, having cracks over the body, some parts withered and is waving. Four houses are at present getting electric connection through the post. The post is lying on a public path way and near a public water distribution outlet. The place where the post stands is surrounded...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — tneb website - account summary, consumer, support general complaints not working - regarding

 Manoharan V Adv on Dec 10, 2017
I am residing at no.109. Salai street, kancheepuram. I am having electricity service connections in my premises bearing service connection no.[protected]. Iam always paid the electricity bill through online from the date of inception itself. Now more than one year in our town, in online account summary and others have not been functioning, but in rural and other area it has been functioning.in this connections asked concerned asst enginner, he replied and accepted that in town it has been not functioning and further inform me that i will approach you for further relief. Hence i lodged this complaint...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — eb low voltage in house

 padhalam on Dec 9, 2017
After the cyclone (Okchi) we are get current after ten days that no problem i am under stand the situation.. But now after one day our area the two phases are low voltage due to ht fuse failure condition i am inform to (Palliyadi eb office) eb person, je, and the land line no also. Till the complaint not rectified. First they are telling, ok we should rectify the complaint, now they are not attending the phone. Totally no responding, today is third day... Still complaints are not rectified... I think that is the one hour work check the full lines and re fix the fuse but no body can came and see...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — regarding power failure in our locality

 A Jemela on Dec 8, 2017
Sir,

For the past ten days there has been power failure in our area chekkaravilai in mondaikadu, kanyakumari district due to cyclone ochki. Though power failure has been resolved in most of our neighbouring areas only our area didn't get back the power supply. I made calls to the eb department and they asked me to register a complaint through online. Kindly look after this issue and do the needful as soon as possible....
Complaint comments  Read comments [1]Complaint category Neighbours

Tamil Nadu Electricity Board [TNEB] — excess billing for my tneb connection

 Manoj jhambar on Dec 7, 2017
Consumer no.[protected]
S. Mahaveer
[protected]
I had submitted surrenderletter of old meter also given application for temporary connection for the construction at my address. Tneb delayed to replace meter. They have charged excess though my usage is average rs4000 bimonthly. On request to reverse i was forced to pay to avoid disconnection.
Pls help
....
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — email id for forgot username and password to change

 Pravin shelton on Dec 7, 2017
The previous tenant has created online payment login and didn't share the details while leaving the house. Now i am not able to pay online as it is still pointing to the old tenant email id for username and password reactivation.

It is very difficult since we do not have the login details for online payment.
Kindly look into this and resolve it.

Emailid: nishait13@gmail.com

Thank you in advance....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — frequently current is not there in your area (selaivayal)

 karty karthick on Dec 6, 2017
Dear sir,

I have found that twice in a week night/day time there is no current and no response from any of the eb person. This is only happening in our area (Selaivayal_bhadharagiri nagar). I am with my family and my baby is not at all sleeping because we dont know when they are cutting the eb. Twice in a week it happening that also 8 to 10 hours....
Complaint comments  Read comments [2]Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — excess charging for locked house

 Shanthi Sendilkumar on Dec 6, 2017
Consumer no[protected]. We had submitted a letter stating house locked to ae of madhavaram. Subsequent to that we found that meter was not working and the ae approved change of meter after our written request. Only from nov-17 house is occupied but they have updated card with exorbitant amount. How can they charge when house was locked. Request correction. Staff are very rude when approached with complaint...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no power in our house only for 3 days after the area got power

 Trent001 on Dec 6, 2017
Hello,
Due to cyclone ockhi, the area faced a lot of destruction and it took them around 5 days to turn the power on. Now only for our house there is no power for the last three days. Some cable seems to be cut at the post. Our house owner called the line man for the last 3 days. He is keep on telling like i will come, but no one turned. I don't know why he is not turning up. His name is xavier. We are not without power for 5+3=8 days. No water supply, cant do anything, living in dark. What is this, such a poor response. Because of such a person the entire tneb gets black remarks. If he...
Complaint comments  Read comments [2]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — no power in your area for the past 6 days

 Sreeja Ajith on Dec 5, 2017
Sir,
This is to inform you that our district kanyakumari is affected by ockhi cyclone on nov 30. Til now there is no power in certain areas (Azhagiamandapam, thiruvithancode etc). Why this much of delay sir? We're so much affected because of power failure in our areas.in our area lot of posts were damaged because of d gusty winds. But til now no work is going on here. Noone is ready to curb the menace in our area. For the past six days, because of power failure we're facing insufficient drinking water, no fud even in shops also, no lights. There was no rain for five days. Then why this...
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — tneb and metro water

 Edwin Charles Jerome on Dec 4, 2017
Today morning there was a metro water digging happened in front of our apartment. We informed them to be careful, coz of the underground electric line connected to our apartment. Asusual they were very careless. We paid eb for there fault. It cost as 3000 something. We wont pay next month eb bill. Unless we r refunded from metro water. If eb comes to pull of the fuse. We vil take severe action against them. We are so angry with them for there carelessness..

From chromepet....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — amount debited twice for bill payment

 Harihara Ramasubramanian on Dec 4, 2017
Dear sir,
On24th november2017i have made tneb payment through icici bank and got debited of rs.2506, but in tneb webite it shows transaction got failed. Kindly find the payment details — transaction number generated is — [protected]. Kindly provide solution and do the needful.

Service number:[protected]

With regrads
Harihara ramasubramanian...
Complaint comments  Read comments Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — electric post on road

 PB Raj on Dec 4, 2017
Dear officer,

Electric post on road since 3 years... Recendly people went to lot accident during night time. So i request you to kindly take action to replace this post to another side...

Electric post locations
Melathiruppalakkudi
Mannargudi taluk
Thiruvarur dt
Pin-614028
Undervullikottai electric board

Regards
Pbraj
Mainroad
Mekathiruppalakkudi...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — defective main pillar

 niyazahmed68 on Dec 3, 2017
Dear sir,

This is to bring to your kind notice that the pillar located outside out house is of loose connection, due this loose connection some time we get only two phase, hence kindly take action in tightening the nut and bolts connecting the three phase cable in the pillar to get uninterpreted power supply to our house.
Address: 144/87 jani jan khan road, royapettah, chennai -600014....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — no current for the past two days

 Sherin Dhas on Dec 1, 2017
Sir this is Sherin from Marthandam KK dist. Because of the cyclone there is no current in our place for the past two days. As of today there is no rain. They didn't start a single work today. And some are saying it will take one week for the current to come. It's hard to be without current. Because we don't have water. There is no shop. No lights at home. Kindly take further steps regarding this. Thank you....
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — no proper response from alwartgirunagar workers

 Arjunvijesh on Dec 1, 2017
I reside in valasaravakkam, sri lakshmi nagar, only my house didn't have electricity at times.
I had made a complaint already at early morning, and have been calling repeatedly all day long till night. They are responding that they'll send someone soon from morning. So i waited and went to office directly and requested to come so they sent someone. And he had repaired and the power was back but after an hour again the same problem. I request someone to take immediate action on this. I'm tired of complaining again and again....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — power cut in regularly

 Karthik Joy on Nov 30, 2017
Frequent power cuts in achuthan nagar 4th street, ekkatuthangal. We are suffering from full night power cuts during rains. If called to eb, they simply says it got tripped and power will come now, but for the whole night power will not come. This residential area has so many houses with small kids and babies family. Not all are having inverters. Due to mosquito biting we are afraid of dangerous deceases. So please take immediate action and protect us. Tq...
Complaint comments  Read comments Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — no compensation for my land.

 Thiripuram on Nov 30, 2017
Dear sir

I am a retired senior executive from cental govt. Presnetly residing at 28,. Ramapadayachi street, agaram, parangipettai, 608502.
The substation at b-mutlur was constructed by tneb in my property without my knowledge and compensation. They have not paid the compensation till date and at no communication from them.
The details are
Manjakuzhi village, rs no 77/2.0.45 acres.
When i contacted them there is no response.in fact they are diverting me to some other dept.
In fine concernd dept has to provide me alternate land or compenstion as per...
Complaint comments  Read comments [2]Complaint category Law & Civil Rights

Tamil Nadu Electricity Board [TNEB] — eb post damaged new post replacement

 Sagalan k on Nov 30, 2017
We have sent a letter to the assistant engineer, tamilnadu electricity board maduravoyal in this regard. An eb post which located near the rathna nagar 2nd street, allappakkum, porur, chennai - 600116 is badly damaged in condition and it has been fall any time. It creates accident any time. Kindly take immediate action to replace the damaged post and if possible provide under ground cable before any unforeseen incident happens.

Eb post damaged new post replacement requested regarding...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — frequent power cut in sp koil

 Rifana Meharun on Nov 30, 2017
Frequent power cuts in vip nagar, singaperumal koil. We are suffering from full night power cuts during rains. If called to eb, they simply says it got tripped and power will come now, but for the whole night power will not come. This residential area has so many houses with small kids and babies family. Not all are having inverters. Due to mosquito biting we are afraid of dangerous deceases. So please take immediate action and protect us. Tq...
Complaint comments  Read comments [1]Complaint category Government Organizations

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