Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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1847
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1639
down
753

Customer satisfaction rating
1%
Complaints
1847
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — reg: rectify to the default of my home main box (to) street light eb service number is 224008601

 naiksampathkumar on Jan 3, 2018
Sir,
I kind inform to your knowledge that my house main meter line is connected with our street line post that line is often disconnected such as loose connect so, many bulbs was fussed and many times power off into my home. So, i informed this issues to eb customer care centre at thennur office eb customer eb service number is :[protected] by my cell number is [protected] at morning 7.30am. But, till onwards, they were not appeared this compliant and not try to cleared that default till now. So, again i lodged a reminder complaint registered in the your eb grievance website for kind knowledge...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — eb online account summary detail issue

 manitenkasi on Jan 3, 2018
Not able to access my tneb service through online.
I have maintained my eb service through online. Recently for 6-7 months period i am not able to access or check my eb service account summary through online. I have received the message as "services are temporarily not available"

What is the meaning for this message?
What steps i have to taken for access my eb service through online?...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — new replacement for damaged eb meter - consumer no-061170150390

 sridaranc on Dec 30, 2017
Dear sir,
We have paid every 2 months once is huge amount of bill because of the damaged eb meter. Having this problem last 3 months, till now can not fixed, so i have paid which is the last paid, i have paying that much amount till now. Last few months we never be used. Because we not in my house we went for vacation. Please fix this as soondear sir,
We have paid every 2 months once is a huge amount of bill because of the reason is damaged eb meter. This meter have been replaced few month back only right now i am having this problem last 3 months, till now can not fix it, so i...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — street lights are not working in my street

 Kavitha Rasipuram on Dec 30, 2017
I am a resident from 7/1 ella papa third street, rasipuram. There are 3 street lights are not working in my street for the past one month and no one from electricity board came to check this. Please ask any one from electricity board to come and check these three street lights. Its so dark in the night and people are suffering a lot without light. I could like to request you to please rectify this issue asap....
Complaint comments  Read comments [2]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — lt line lying low in front of our company which may end in heavy accident & human life loss at any time

 simuphoenix on Dec 29, 2017
Dear sir,
Our consumer number [protected], karaikudi sidco area.in front of our company, the lt line is hanging very low (Not more than 7 feet height). Vehicles or humans crossing this way were in great danger and at any time accident may happen. Requesting you to send your team to clear it as soon as possible as because accident may happen at any time.
Regards,
Shyam sundar. N...
Complaint comments  Read comments Complaint category Furniture

Tamil Nadu Electricity Board [TNEB] — replacement of meter.reg.

 Npsellagkannan on Dec 28, 2017
We have eb connection in the name of m. Jayachitra. Our service no. Is [protected]. Our meter has not functioned for about two months. We have given a formal application to replace our meter. We have paid higher consumption amount. But due to winter season, our consumption is very low. We have paid more than our consumption. I request that our meter may kindly be replaced early. By np. Sellagkannan...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — application pending

 Kiruba Bose on Dec 28, 2017
We have eb connection no [protected] name of k, narendradevi. This house is make new construction house. So we want change our tariff plan to temp supply to domestic. Already we submit formal application and letter to concern ae. Already some body came and supervised the same. But so for that tariff not change to us. Please do the needful to change the tariff plan....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — 300 units rs.1223

 shanthimohankumar on Dec 26, 2017
My service no:[protected] last bill there is 240 units rs.350.00
This month 300 units rs.1223.00 how it is possible. Who takes the reading
They wrongly entered in the system. Otherwise he change slab. When i go and ask eb office. They are not giving the correct reason for that. The mistake is
Eb reading taken man. Kidly look into the matter. We are poor family how we can pay this too much elelctricity bill. Please consider...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — different fees in online payment

 Divya Prabha on Dec 24, 2017
Respected sir,
I paid my eb bills through online. My eb bill fees is 567 in my eb bills notebook.. But online my fees is 661. How to increase my eb bill fees? I paid 661 eb fees.. How to recollect my 100 rupees sir! I lived in madurai. My consumer no is.[protected]. Please help me sir... My eb bill consumption is 80 units... I paid eb bill on 24th december 2017... What is the reason of different fees appeared! I had very confusion sir... I also got msg of 567 eb fees only... But in online it shows 661 fees... I paid extra amount of 100. How to get my extra amount sir... Please tell instructions...
Complaint comments  Read comments Complaint category Telecommunications

Tamil Nadu Electricity Board [TNEB] — irresponsible behaviour of the line man

 ranjith krish on Dec 20, 2017
Hi,
My name is ranjith and i reside in mugalivakkam, chennai. I am facing some power issues at my place now and when i contacted our eb office in mugalivakkam, i got a reply saying that there will be a person attending to my issue shortly. I waited for almost two hours and nobody turned up. I tried reaching them again and there was this person who said he cannot individual problem in the late hours. I requested him to atleast visit my place as it might be a minor problem which he could resolve in no time but he refused to come.
If he had told this when i contacted him for the first...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — 110 kv high voltage current induction death

 NSaras on Dec 19, 2017
K. பூமதி
5/44, வெள்ளங்குழி,
சேனங்கோடு,
மணியன் குழி அஞ்சல்,
கன்னியாகுமரி மாவட்டம்.
ஐயா,
நான் மேற்கண்ட விலாசத்தில் எனது குடும்பத்தாருடன் வசித்து வருகிறேன். ஓகி புயல் தாக்கப்பட்டதால் எங்கள் வீட்டினருகிலுள்ள பல மரங்கள்...
Complaint comments  Read comments [3]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — electricity reading

 brramanujam on Dec 18, 2017
Dear sir,
I am from karaikudi. House eb no :[protected] (Door no.2 name : meyypaapn
Last 2 months my tenant go for job. So no one can in the house from eb dept come to my house to take reading. Last time i checked in online for the bill payment, is not added. But i pay rs.1000 through online. And then next month i paid rs.1200 in the eb office directly.
Today i checked in online and it shows rs 2003/- and i surprised how they mentioned this amount with out taking reading. I asked the eb person in the office and asked the reading details. They are unable to give me the reading...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tamil Nadu Electricity Board [TNEB] — reading note taking with regular interval

 Coolmaninit on Dec 17, 2017
Tneb, they are not taking the reading on regular interval basis. If customer not paying the bill amount, then tneb need to disconnect the current, but they will not do this. They will keep quiet till it reach amount 5000 and then they will disconnect, which is very painful for customer. Due to slab rate customer need to loose there money because of reading not taking in regular interval. Can madipakkam tneb ayyappan koil st can look into this plz??...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — power fluctuation in tholkappiar street, mmda colony, arumbakkam, ch 106

 kannannair1972 on Dec 17, 2017
Respected sir | ma'am,
I am writing on behalf of tholkappiar street residents, mmda colony, arumbakkam, chennai-600 106. This is to bring to your kind notice that we have been constantly facing power fluctuation problems in our street for the 15-20 days, due to which, washing machine, television, lights, grinder and other items got damaged.
Request you to look into this matter and take immediate action immediately...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — 110 kv issues [Resolved]

 NSaras on Dec 17, 2017
[protected]
[protected]ஓகி புயலால் பாதிக்கபட்ட மரங்களை எங்கள் பகுதி மின்சார ஊழியர்கள் வெட்டி அகற்ற சொன்னதால் மின்சாரம் இல்லை என்ற நம்பிக்கையில் எனது கணவர் மரக்கிளைகளை வெட்டச் சென்று 110 kvமின்சார ஈர்ப்பு ஏற்பட்டு இறந்தார். இவ்விபத்துக்கு...
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — providing regular electricity

 Nathan Pillai Kishore on Dec 16, 2017
சார், குமரிமாவட்டம், அகஸ்தீஸ்வரம் தாலுகா, மின்மாற்றி எண்-tneb 122 /[protected], raya/ 477. மூலமாக கொடுக்கப்பட்டுள அனைத்து இணைப்புகள கடந்த மூன்று வருடங்களாகவே பழுதுபார்க்கும் நிலையில் இருந்தும்கூட, இதுநாள்வரையில் பல முறை தகுந்த முறையில் புகார்கள்...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — excess of billing irregular meter

 Chefkumar on Dec 15, 2017
Hi sir
Here by my customer no[protected]
I have problems for last 3 months in tneb. Even i have made compliant by person no response and also written too. See the below details there are irregular slab rate they have charged
See the below details
Aug used units 360 paid 710
Oct used units 280 paid 1091
Dec used units 540 amt. 2044
I have copy all bills and complain letters but i dont have proper repky. Check this matter and reply me.
Thx & rgds
Kumar
Salem....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — excess shortfall charges added for september and november bill

 Kapil2611 on Dec 15, 2017
Hi,

There are lot of short fall charges applied on my eb bill for continuously two billing cycles, where as i have got a traveling job and i keep traveling because of which the consumption varies, the charges put are :
September : rs 1641
November : rs 6233

These charges are not correct as there is not fault in the meter and the electricity is consumed less.
Request you to reduce these charges as these charges are not correct.

Eb connection number:[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — not available for electricity

 lingaterminals on Dec 14, 2017
Dear sir,

For your kind of information that, last one weak electricity not available in our container yard. Kindly check and rectified the fault.

E-b =[protected]

Thanks and rgds
Murugan e
Linga container terminal pvt ltd.,
2/88 5c thiruchendur main road,
Muthaiahpuram,
Tuticorin 628 005.
Mobile :[protected]
Ph no :[protected], 2355966 & 3205888
Email : bmtut@lingaterminals.com...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no street light current in night times

 karthika sundaram on Dec 13, 2017
Please check the street light connection.in night timings no current in our area (Pandalgudi). It will definitely cause theft and insecurity. Please do some immediate action about the issue. Already some people jewellery theft before 3 days. Again and again they were not taking any immediate remedy. Mainly night timing we have no current. Pls take immediate action....
Complaint comments  Read comments [1]Complaint category Government Organizations

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