Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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2334
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2697
down
1160

Customer satisfaction rating
1%
Complaints
2334
Pending
0
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (301)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — there is only one queue for lot of peoples in tambaram eb office

 bala benjamin on Dec 4, 2018
Hello sir., i'm bala from tambaram.
I'm is here on tambaram eb office for will pay my eb consumption bill.
But i'm waiting till 2hrs.
There was a only one counter is here to collect the consumption bill amount from consumer.
And i have make this complaint not for only mine. This is an issue for all consumers including some aged persons also.
Kindly make the correct and best action to solve this problem.
Or
Open the another counter for ladies and aged persons (50+)...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — frequent power cuts in maduravoyal area pallavan nagar chennai

 manimca08 on Dec 4, 2018
Hi,

Very poor maintenance of electricity from tneb in maduravoyal pallavan nagar area. There is frequent power cuts in this area and it lasts for more than half a day. No sleep at night due to the power cuts for long hours. There is no proper response from tneb with the frequent power cuts. Many times we are facing this power cuts without any proper solution to fix this problem....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — electricity given illegal

 Prdeep Kavitha on Dec 3, 2018
Dear sir/madam,
The electrical transmission lines give to the consumer are illegal to the government rules of the government. Please check it kindly correct the it... Incident 1/12/2018 and the in-charge sir not incorrect. Please correct illegal activity around here. All in-charge staff are getting money for the consumer and doing good things to him....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — regarding excess billing without proof

 kalami on Dec 3, 2018
This is to kindly inform you that, the tneb has has raised demand shortfall rs 11, 00, 000 for the service n0:[protected] veerachola puram which is not true. There was meter faulty which was replaced in june 2018 during that period we have opened high way mini nest and toilet for public usage under the swatch bharat mission in the month of may 2018 and we have provided temporary power due to which the units have increased. We have even applied new connections for toilet block & mini nest. Even. We have provided the proof of inauguration of high way minis nest as photos still we are been penalized...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — reading not being taken properly

 Greta Allwyn on Nov 30, 2018
To whomsoever it may concern.

I am residing at vengaivasal, chennai-600073. Since may 2018, eb reading is not being taken properly. There is a lot of miscalculation and we are getting a huge amount. Eb reading should be taken consistently in a specific date. If the gate is locked, people don't take reading and they add it to the subsequent months and it has caused lot of problems for us. July, september and november readings unusually show a huge amount and i would like to bring to your notice that we want this to be resolved as soon as possible....
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [Tneb] — reading not taken in asr city association

 Pavithra Dharmaraj on Nov 30, 2018
This is a query from the asr city ssa association (Srinivasa nagar, james street backside, poonamallee). The meter reading was taken only in the 1st street of our area on 26/11/2018. Reading was not taken in the remaining streets (2nd, 3rd, 4th and 5th). Its been 4 days since that and no one has come. Kindly take action on the same and ensure that the reading is taken in the remaining streets within a day or two. And also, the eb personnel in poonamallee office are not responding properly (They're not picking the phone)....
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — receiving unknown service bill to my mobile

 Jessepriya on Nov 29, 2018
Dear, Sir I am kumar.s, I getting eb bill message for unknown connection to my mobile. ( [protected]). Pl stop it. That unknown services no is SC.No.[protected] It's not my connection . I am pasting the message that I had received to my mobile.
Electricity charges Rs.440 for SC.No.[protected] is due on 13/12/2018. Pay online at www.tnebnet.org/awp/login. Save Electricity. Please stop that message.
Thanks...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — new eb line is taken in my land area using the influence

 Bharath Veerappan on Nov 29, 2018
Hi sir,
This is bharath veerappan from mangalanadu village which is in aranthangi taluk, pudukkottai district. Due to gaja cyclone the poles are damaged in my village. Our tn eb employees are trying to solve the problems.

The problem is some new eb line is taken using the situation. It will affect my home already two sides are occupied by eb line the new line remaining side, kindly take action immediately and do the needful.

Thanks & regards,
Bharath veerappan
+91 [protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — need to install street lights

 Tony Viki on Nov 28, 2018
Adaikalapuram to pakkiyanathapuram mainroad thrichy to thanjavur route totally night time block out. Need to install street lights. This road continuesly many people using but night time no lights so many accidents happens. Peoples scare to cross this area becaure snake or insects or thief please can you arrange street light.
Address details
Adaikalapuram village to pakiyanathapuram village
Kulamanickam b. O. Pudukottai b. O
Pincode [protected]
Town/taluk lalgudi
District tiruchirappalli
State tamil nadu...
Complaint comments  Read comments Complaint category Society & Culture

Tamil Nadu Electricity Board [Tneb] — I complaining the about the eb officer who are asking money for supplying power in cyclone hit areas

 byraha on Nov 27, 2018
Respected sir,
We are residing in north ramamada street, thiruthuraipoondi in thiruvarur distrct which is afftected by cyclone.. The person who checks pur for power supply in electric pole asking about some huge amount for repairing the electric pole.. They are saying that if we give money only they will come for repairing.. Kindly rearrange it.
Thanking you...
Complaint comments  Read comments Complaint category Employers

Tamil Nadu Electricity Board [Tneb] — meter shifting charges

 Pathysavitha on Nov 25, 2018
Hi

This is pathy i am having 3 meter connections for my house at hosur jaishankar colony as the wires have become too old and having frequent cut off the line man suggested to change the wires and insisted to keep all the meters outside which was agreed by me but unfortunately he is demanding rs.3500 to shift the meters. I want to understand the real charges for meter shifting and also help in insisting the lineman to complete the work as per the tneb tariffs.

Regards

Pathy...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — cc arrear charges for defective meter scenario - refund request - reg.

 biosvas_s on Nov 24, 2018
This is srinivasan, sharing my grievance in regard with the eb bill generated for the month of aug & oct 2018.
Tired of the explanations from eb staffs, which are really unfair and with no other go situation, mailing to you.

Even my online complaint registered for the same in tangedco site remains in "in process" status.
[ complaint id [protected]]

The issue in brief as follows for service consumer no[protected]New service active from june 2017)
During august 2018 billing time, the eb meter found to be defective, hence it was billed flat...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — connection not provided even after payment of estimate

 Vineeth Narayanan on Nov 24, 2018
Sir, i am constructing a new house in arumanai village, kanyakumari district, just opposite to the local eb office. Its been more than a month i have paid the estimate amount to the eb office for my new connection. But still each and every time i enquire they say that there is not enough people in office to do it. My construction work is stopped due to unavailability of current. Kindly look into the matter and resolve...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — new connection not providing

 Raja Vasanth on Nov 24, 2018
This is brabakaran from boyampalayam, tirupur, tamil nadu. i given a request letter to provide eb connection to my building on 26/10/2018 and also paid the fees of rs.8000/- towards the connection. even after one month had gone till now we did not get the connection. i went so many times to eb office in boyampalayam, tiruppur regarding the connection but there was no proper response. i request you to kindly take action and provide connection....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — no electric power

 Mahin0482 on Nov 24, 2018
During the cyclone gaja affected in my native place (Uranipuram) tamilnadu. After 3 days rectified electric power all area.
Except...
In uranipuram kamaraj nagar half way only power rectified.
Another 20 families home still not yet power activate. We are so many times contact no response..
We don't have water, child care night, food preparation, etc.. Please take action......
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — wanton delay in registering my application dated 24/09/18

 9894739335 on Nov 23, 2018
Sir with reference to my complaint EB customer care person spoke with me two days before.But so far there is no trace of action.Regret much also expect action atleast now.I want service connection to my upstair room which is having a toilet and bath room .But there is a SEPARATE PASSAGE AND DOOR AND PERMANENT PHYSICSL SEGREGATION OF AREAS.As per Electricity Distribution Code no27(14) and 25 I satisfy the eligibility criteria....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — complain about electricity

 Anju Binani on Nov 23, 2018
Since today morning 9'o clock there is no electricity in our home. Lots of complaints have been made with complain no..761, 930 but still there is no current. R we paying money for this type of service??? If ur department cannot provide service then why are they collecting electricity charges. Hope this matter will b looked immediately and expecting a strong response from your side. I m anju binani from no, 1 murgesan street, near kondithope park, chennai - 600079. Sir please help me....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — electricity bill reading not calculated properly

 Ttvkodi123 on Nov 23, 2018
Am from Kodaikanal Stay in MM street ( building society) in my home EB department workers this month electricity bill charged too high comparing past months I went personally and spoke to office people there is no response
I don't know why they did like this so humble request department should take necessary action I have attached compliant copy and online monthly wise bill below my mobile number [protected]...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — caution and complaint

 Subashini Fernandez on Nov 23, 2018
Dear sir/madam,
We have noticed sometime back there was a connection given from the transformer at the 10th street corner at i block to i-34 house and this connection has been given through the rain water drain by the concerned workers to avoid certain expenses by short cut method.
During the rain when the water is flowing from the rain water, there will be current flowing from the water.
We need assurance from the electricity department that there will not be current flowing from the water and the connection given is technically sound.
Please look in to this matter...
Complaint comments  Read comments [4]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — irregular response and speech of the staff

 Bhava darini on Nov 23, 2018
I am from gingee, villupurum district.in my home, neighbourhood 3connections eb wire are sagging at my ground floor steps and at first floor, i cannot easily went to first floor because eb wires are easily to touching to my body and head. And now am constructing my home.. The wire are disturbing for the workers. Am gave my issue in written letter to engineer in tneb office in gingee. Today the staff came my home, at the starting speech of the staff was so too rude and shouting. He not listen what am saying. He speaking in arrogant way. And the staff speaking to neighbour members in silent way. [am...
Complaint comments  Read comments Complaint category Other

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