Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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2184
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2495
down
1061

Customer satisfaction rating
1%
Complaints
2184
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — power cut at night whenever it rains.

 Harshmita Dhingra on Sep 17, 2018
I am living in kothari lane nungambakkam and whenever it rains we are facing power cut. Everytime there is a fault and it’s not repaired until morning. What’s the use of living in such a good area and facing this kind of issue and the eb person doesn’t even respond properly, always making excuses and not giving the proper response and very rude on phone....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — eb complaint anakaputhur

 Sushma Pradee on Sep 17, 2018
My house is related to anakaputhur eb. Everytime when we call to complaint about power cut mostly in the night times they say will do and disconnect the call and keep their number out of reach.. They are not taking consumer complaints seriously. So raising this complaint in behalf hope you take this concern and take right action. Everytime this happens in regular basis. Hope u take this seriously and resolve it. We respect your profession and raise complaint so do the needful asap. Eb members looking out only for their comfortablity not consumer satisfaction. So pls look into it...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — daily power cut

 Mohana Nayagam on Sep 17, 2018
I am from kandigai unihomes. Daily facing the power cut whole night for past continuous 4 days. Kandigai team is not taking necessary action. Kindly consider my request daily we can't go to the office without sleep try to understand here we are having small kids also. Daily powercut whole night it's not fair. Kindly consider and take necessary action on it in immediate basis....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — power input interception from transformer frequently

 4656 on Sep 14, 2018
My service no.[protected]. I am palanichamy. I have a commercial line. Power supply from transformer, interupted frequently twic in a day for more than 3 months. Local line inspectors corrected the line. But frequently interupt. What is the problem. Two times transformer box replaced within the 6 months. Please do the needfull.
It is an village area. My service is used for wedding hall. Nearby all connections are agri line. I am having frequent power consumption problems. If any problem occurs in my service i make a call to the concerned person like my eb lineman, eb boremen, inspector and...
Complaint comments  Read comments Complaint category Wedding services

Tamil Nadu Electricity Board [Tneb] — 2 eb connections used by a single house to reduce electricity charges

 Victor Vinod on Sep 14, 2018
Sir/madam,

We notice resident of the below mentioned address, have merged two flats into one single flat but the eb cards utilized is two to bring down the electricity consumption. The flat is not rented and only one single family resides. But the eb cards that they hold is two. Is it valid? I find the said practice unlawful. If it is invalid, please take appropriate action.

E5 & e6, sri durga orchids,
Mohan gardens,
Annai nagar, korattur north,
Chennai-76....
Complaint comments  Read comments Complaint category Neighbours

Tamil Nadu Electricity Board [Tneb] — not proper response from the staff

 Lavanya Ram on Sep 14, 2018
We had a power cut from 8pm due to heavy rain at 11.45pm the opposite street people got current so we called en office but they are casually saying morning only current will come then why night shift staffs are there. I don't know why this government are like this. We are also people's without current whether they can sleep for an half an hour we had small babies too that too below one yr....
Complaint comments  Read comments Complaint category Employees

Tamil Nadu Electricity Board [Tneb] — non stop glowing of street lights

 k.surendrababu on Sep 13, 2018
Sir/mam,
For your kind information that street lights at meenakshi nagar, thadagam road, r. S. Puram, near avin milk co., coimbatore, we're still glowing for the past three days. Yester day was power shut down for maintenance at this area, the technical staff were informed regarding this in person but nobody cares about this. Please arrange to set right the problem and save unnecessary wastage of power...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — energy meter removed without intimation

 Syed Salim on Sep 12, 2018
From,
Syed saleem s/o syed dastagir
Iqra manzil, no 412/w-1. Hajiar nagar
Pudupattinam, kalpakkam:-603102

Sir,
Sub : no intimation about bill information nor about energy meter removing regarding consumer number:[protected] regarding.

I have one more meter consumer number:[protected] for which i am paying bill promotly as soon as i recieve sms. For that meter also they come for disconnection and also to remove the meter if the bill is not paid the same day which was done.. At that time also they did not intimate about the payment...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — irresponsible and incompetent tneb staff cannot fix fault

 Shiva Shankar Mahadevan on Sep 12, 2018
Power failure to 5-6 houses in vellala street, ayanavaram since 11 am, sep 11th. I am a resident of old no: 121 and have called helpline to raise more than 25 complaints. Tried calling icf ae, got no response. Tneb staff, checked the junction box, did nothing to fix fault. The box is left open and they asked us to watch children to not touch it.

Are you so irresponsible to let the box open and dangerous?
Why are you getting paid to not do your job? Who the # is accountable?...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — payment made towards tangedco has been rolled back due to discrepancy in bank statement

 Mervin Vinothhh on Sep 11, 2018
Hello,
I Have received the following email from TNEB regarding my payment
and its been almost 12 days and I have not received the money back

"Your below Payment made towards TANGEDCO has been rolled back due to discrepancy in
Bank Statement:
Service No:[protected] Transaction Dt: 21-AUG-18
Transaction No:[protected] Receipt No:PGNHDF8232768 Amount:6928
Contact the Bank for further clarification.Kindly pay your bill to avoid disconnection"

I raised an complaint about the same at my bank and the bank confirms that the payment...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — wrongly raised md for sc. no.312-113-66

 sdepal on Sep 10, 2018
For the sc. No.[protected] in the name of gm, bsnl, chennai telephones. For the bill dated 23.4.18 load has been wrongly charged as 98kw instead of 7.35kw. The same has been confirmed by ae/tneb/pallikaranai vide letter no. D109/18.
Till date md has not been changed. And for the current period no bill has been raised till date it is requested to raise the current bill by giving sufficient time for due date with out belated charges in the reduced demand please....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — energy meter removed without confirming payment of bill or removal of energy meter

 Syed Salim on Sep 9, 2018
This to inform you that my energy meter is missing from 01/03/2018. When i enquired about this meter in sadras office i was told i have not paid the payment, i have not been informed about non payment even though i had been to office for payment of bill. I was told no nil payment. My energy meter is disconnected on19/09/2019 as there was no tenant i also did not take care about the connection. But in between i had gone to sadras to enquire about the payment which they decline to take payment stating nill reading is nil. Sir if tomarrow some body remove the meter whom should i blame. Sir do help...
Complaint comments  Read comments [2]Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — power line almost touching balcony

 Karthik Jambulingam on Sep 9, 2018
A power post and lines are almost touching our balcony which is potentially very dangerous as anyone including kids could easily touch accidentally. We have reported it several times to take necessary actions but no action taken so far.

Would greatly appreciate for any help on this matter.

Location: 1st cross st, sakthivel nagar, kolathur, chennai 82

Thanks in advance....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — complain about a person. durai his name

 Vinodkumar KJ on Sep 9, 2018
I just want to complaint about a person. His name is durai. He is behaving very worst. He is not a govt employee. He is staying in tneb office west mambalam but he is using very bad language againts all who is coming to eb office. How can a person can stay in eb office as he is not a govt employee. Kindly take necessary action against him to avoid any issues....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — very low voltage issue at kundrathur

 sakthi D on Sep 9, 2018
Sir,
I reside at no.32b, ishwaryam nagar, kundrathur, chennai - 69. We are facing frequent random power cuts as well as very low voltage problems throughout the day, especially at nights it's difficult for us to sleep due to heavy low voltage issue. Inspite of repeated complaints to the electricity board, they are not rectifying the problem. This problem mainly occurs in our street alone since we don't have any separate transformer. Kindly help us out.

Thank you...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Tamil Nadu Electricity Board [Tneb] — tneb unusual high bill

 PONNAR SELVAKUMAR on Sep 8, 2018
Every time of bill cycle we get eb bill maximum of rs.1500. The bill amount was lesser than rs.1500. But this time we get around rs.7000 as eb bill. This is very high and we don't have use much also. We do not have ac also. Suddenly the meeter reading is going very high. After taking reading from tneb, the meeter value is increased by 15 units every day.
My consumer number is[protected].
Please help to resolve.
Mail: selvajayaponnar@gmail.com
Number: [protected]
Location : karur...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — for changing user id, password & email id

 rggopalji on Sep 8, 2018
I am the incharge of three domestic connection
Ie, scno [protected],[protected],[protected]. Earlier they were earlier operated by my relative (Who is nomore) with his own id, password &email id.
Hereby, i request you to authenticate the following my ids for paying online to tneb

Name ;gopalakrishnan r
My email id ; rggopalji@rediffmail.com

Thanking you

Gopalakrishnan r...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — voltage fluctuations in race view colony

 vsriniv on Sep 8, 2018
Since yesterday night, there is a high voltage fluctuations in the colony. When we called tneb, they mentioned that someone will come and there is no update post that. The location is race view colony, guindy in chennai. Kindly request help here as we are not able to use any equipment. The complete colony is impacted due to this voltage fluctuation here...
Complaint comments  Read comments Complaint category Neighbours

Tamil Nadu Electricity Board [Tneb] — non functioning of one phase in three phase current supply

 Minokar on Sep 7, 2018
Our consumer no. Is [protected]. We have three phase connection. But the first phase is not working since more than a month. We fear that electronic items would be spoiled. I was told that if i am routing the first phase connected electrical items through second or third phase, there is a chance for spoiling of electrical appliances being used in our house. Hence this complaint. E...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — bill service no : 092441601205 tariff crossing above 500 units due to late entry in their system

 mohamed yakoob on Sep 7, 2018
Thanks for your best service. Always i used to receive my bills 03rd of every bi-month from your respective department on mail/message. Previous month and this month my bill recd on 07th. So, my bill amount is too much amount (500 units slaps crossed) for 508 & 510 units due to late entry and processing. Since, your department mistake. I am facing burden as a single consumer (No rental portion).

Kindly i request you to revise my bill amount within 500 units and avoid my extra bill amount or adjust my amount in my next bill and acknowledge.

Note: (Last bill time also...
Complaint comments  Read comments Complaint category Utility Services

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