Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1847
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1638
down
753

Customer satisfaction rating
1%
Complaints
1847
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — email id username password to be changed

 Wintyre on Oct 26, 2017
X shopkeeper was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously. Hence please help us to update new e mail address instead of old email address....
Complaint comments  Read comments Complaint category Employers

Tamil Nadu Electricity Board [TNEB] — frequent power cut

 malini8448 on Oct 25, 2017
Respected sir, i'm residing in sridevi nagar, tiruverkadu, chennai_600077.in our street powercut happens daily, frequently for a long time. No proper response or action is taken by the electricity department here. Please kindly solve our problem. Everyday we call during the powercut. And there is no proper response.. It became a routine.. It happens only in our street.. Please kindly take action....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — out of three phase line one phase is not working for the past 2 months

 lakshmi radhakrishnan on Oct 25, 2017
Dear sir,
I am residing in no. 5, 6th main road, vijaya nagar, velachery, chennai-42.
I got three phase connection in my house. Out of 3 phase one phase line is not working for the last 2 molnths. Inspite of repeated request over phone to 1912 and e, b. Velachery, there is no response from the office. I kindly request you kindly rectify the defect.

My consumer number is[protected], m. Sankaranarayanan

M. Lakshmi...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — meter problem

 Kala Kutty on Oct 24, 2017
ஐயா,
நான் குறைந்த பட்சம் எனது வீட்டிற்கான மின் தொகை
ரூபாய் 3000 த்திருக்கு குறைவாகவே செலுத்தி வந்தேன்
ஆனால் இந்த மாதம் மிக மிக அதிகமாக ரூபாய் 8000 வந்ததை கண்டு நான் அதிர்ச்சி அடைந்தேன் ஆகையால் தாங்கள் அதை சரி செய்து தருமாறு...
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — replacing damaged eb pole

 Bharathiraja Raja on Oct 24, 2017
Hello sir,
Good noon. I request you to replace the very damaged eb post located in manikandam near carmel. Already i had complained three times about the concern, no one giving proper response. There are five families living near the damaged post. Kindly, understand our problems and i hope you taking action immediately
. Thank u,
Yours sincerely,
Bharathiraja. M
[protected]...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — load fluctuation

 niyazahmed68 on Oct 24, 2017
Dear sir,
Good morning,
This is to bring to your kind notice that for last three days we have load fluctuation particularly in our house and, we have reported to the eb stand by office to the foreman and lind man.

So far there is no action from the foreman and due this this load fluctuation our residential lift is not working and water motors are not running and the lights are flickering.

Kindly do the necessary and take appropriate action by tightening the pillar bolts and nuts due to loose connection the load is not maintaining the right voltage.
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — purposely delay 3b connection in thisayanvilai

 mjohn_tsy on Oct 23, 2017
Respected sir this complaint is about mr. Christopher working with tneb tisaiyanvilai, gis native place is in mannarpuram, he purposely delay ny new 3 b connection
Sir, i got loan from dic (Pmegp scheme), and start new business in tisaiyanvilai,
I have applied for the new industrial electricity connection (3b) two months before, machineries are in place for more than a month, the man mr. Christopher he ask me more brìbe and he purposefully delay my process,
Because i am unable start my business.. Now started nto pay my emi for my loan in bank.. I have invest almost everything...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no response from everyone office

 Vijayanmech on Oct 22, 2017
I am living in railway station road thiruvottiyur chennai. On 22oct at 01:00am there is no current supply in my home i have tried to call thiruvottiyur eb office but temporarily out of service. This is not the first time i have called to this number for so many times on other days at night there is no response the number is[protected]. Please take necessary actions....
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — eb meter not complain

 murugavelmurugan on Oct 21, 2017
Dear sir.. My home en meter box not working condition yesterday morning i complaint register to eb office. But not responding lot of time phone through to land line number not responding direct go to today morning and afternoon 4 times not responding answer please resolve my problem
Eb office contact number..[protected]
Eb office cell.. [protected]
Eb service number..[protected]
Area.. Salem swarnapurai
My contact number..[protected]

Regards.. I attached of original proof...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — request to shift the electric posts carrying high voltage line through domestic construction

 KANNAN G A on Oct 20, 2017
We are residents from thirumanur (Pincode - 621715). There is a high voltage line passing through our domestic house area. We have raised complaints for the past 10 years and it was never fulfilled. We have agreed to bear the expenses of shifting still our request was not processed by local authorities here. Unfortunately one of the construction worker was electrocuted because if this. I kindly request you to take necessary actions and we are ready to bear the expenses related to this....
Complaint comments  Read comments [1]Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — low supply of power in eragudi south, thuriyur

 Prabhumut2020 on Oct 20, 2017
Dear sir\ madam,
This is to be inform you that there is a low vaultage of power supply consumpion was providing from eragudi eb office. We have spoken with the eragudi and thuriyur eb office. They have provided us one local line man's number. Also we have calledup the line man's number his wife attend the call and telling he is not keeping well.

Now here kids, senior citizens are struggling from mosquitoes bit.

I would like take necessary actions against the concern person immediately because every one knows as dengue is spreading and killing the our life.
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — non receipt of bill status online at kumbakonam eb

 balaratnakum on Oct 19, 2017
Consumer no. Region trichy 06 - no.[protected]
Bill status of outstanding amount due to tneb is not available on line at kumbakonam for 6 months and above. Senior citizen like me put into untold difficulties. Press have highlighted the problem. No results. Vesting to contract agency is said to be the reason for the sorry state of affairs. Kindly do the needful. N. Balachandran, joint director (Rd) retd. Kumbakonam...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [TNEB] — excess billing due to meter fault

 subbbuu on Oct 17, 2017
Since last six months i registered complaint as excess billing, meter running fast, like somany times. Now the meter has no dispaly when the staff came to take reading but bill amount sent in mail as 8776 inr on (For the months of sep and oct 2017) 14th oct 2017 which is totally incorrect. Tneb team please make sure the meter will be changed as soon as possible. I have also registered a complaint in person.

I am using 1 number of i ton ac for maximum 4 hrs per day and one 210 fridge only,, most of the days i would be out of station also.. Anybody will accept this type eb bill? Please...
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — tamil nadu electricity board [tneb] average shortfall (excess billing)

 Ashish Bongirwar on Oct 16, 2017
Service no :[protected], residence of mcn nagar, thoraipakkam, chennai -600097, i have received "average shortfall" bill of 7835 inr on 12th oct 2017. Which is totally incorrect. This is not faulty meter. Since last 6th month we are getting regular bill but, tneb team please check from your side and do the corrections asap.
Regards,
Gangadharan...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — low voltage regarding

 mbalaaab348 on Oct 14, 2017
Low voltage (140vac) for my house situated at 3/97, thadavarathamman koil street, melmalayanur, melmalayanur taluk, villupuram district. This complaint many time our street poepls approaches our tneb junior enginner office at thayanur sub station near melmalayanur, but there is no responce, 2 years crossed, there is no action taken to improve the correct volatge to our street,
You please involve in that matter and solve the problem at your earliest.
140volt only comming instead of 230vac.
Please help

Thanks
With regards
B. Santhi,
W/o m....
Complaint comments  Read comments [2]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — resolving problem very late

 vinoth gopalakrishnan on Oct 13, 2017
This arumbakkam eb office people, they r not even responding properly. If we call and remind that there is no current in our area janakiraman colony main road, they r not taking action immediately. At least it takes 2 hrs to resolve it. We have to call 3 to 4 times and remind. Kindly authorities take the action on arumbakkam eb office in charge. Sorry to complaint, this is dengue season, children get suffered, so only. Today morning fri 13 october. From 4.30 am to 6.30 still arumbakkam office dint resolved it yet....
Complaint comments  Read comments [2]Complaint category Law & Civil Rights

Tamil Nadu Electricity Board [TNEB] — fast running meter reading

 RameshChitra on Oct 12, 2017
Dear sir / madam,

I would like to introduce myself as r. Ramesh residing in new perungalathur, chennai – 600063. My mobile numbers are : [protected]

The issue is regarding irresponsible officers & the lethargic response given by the authorities of tamil nadu electricity board, new perungalathur.

Complaint:

Three terms we pay 6200 rupees.
But normally we get only 2800 to 3500 rupees. Maximum.

We analyse meter 3 days. We lock door and went out side only fridge is running but i got more than 43 units.
We are...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — billed average amount for working meter

 sumathisubramanian on Oct 12, 2017
Eb no:[protected], name:subramanian, office:ariyamanngalam eb, ph no[protected], call centre:1912
For a vaccant house and working meter the eb department. Billed average amount rs:470. How is it possible?
So i request the concerned department to take necessary action against the complaint.
With this i enclosed the
Photograph of meter and eb card....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — not received e-receipt

 srivaru1962 on Oct 12, 2017
Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the authorized cub authorities. Kindly take necessary actions pl. Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the...
Complaint comments  Read comments Complaint category Internet Services

Tamil Nadu Electricity Board [TNEB] — phase problem electric

 vandu42 on Oct 11, 2017
Hi,

This is vandana and i'm writing this message on behalf of our building electric supply problem.
From last 3-4 years we are having issues related t electric failure and specially out of 3 phase only 1 phase have circuit fault and because of whichj we are having lots of problem.

We have lodged n numbers of complaints from this number: [protected]
And the address is 21/41 bhasyakaralu st kondithope park chennai-600079.

But still no proper response from the team. So i'm drafting this mail. Please revert with a valid solution...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

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