Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sir/Madam,

TNEB no: [protected]

I am using TNEB subscription for power connection to my home. In recent days there are frequent power cuts and unregulated voltage comes in the supply. During the 10 July midnight there is a huge surge in the power supply which caused issues in the AC stabilizers, inverter and chimney in my home to burn out. This should not be happening in the domestic lines as it may lead to fire issues or it could be fatal for human lives that happened in mid night if it's not regulated properly. I am seeking proper resolution from TNEB and has to compensate the personal loss occured due to the mistake.
Thanks,
Balasubramanian K

I recently purchased house in avadi without eb card so I couldn't able to pay the bill without consumer number now eb officer unplugged fuse then I went to eb office they asking penalty amount 10000 but last ruined unit is 160

In English:

I failed to pay the EB bill of Rs 2510 in May.
neither was my electricity connection stopped.

On the contrary, the electricity was cut off on 5/7/2023 (Wednesday), after crossing two months.

so, i went to the keelkattalai electric office so that fine could be paid up. But the employee of the electricity office insisted that I pay rs.20011 fine saying that I had done "unauthorised usage" for two months.

since i had a child at home and was already struggling without electricity one night, i had no choice but to pay the bill.

it's not my fault that the electricity worker hasn't disconnected the power connection for two months. And, without putting in late payment charges, it is not acceptable to charge 10 times that electricity was stolen.

I've attached all the bills here.

I humbly request you to kindly help me get justice.

uday - keelkattalai revenue supervisor
jegan - pallavaram AE

In Tamil :

நான் EB பில் ரூபாய் 2510 மே மாதம் கட்ட தவறிவிட்டேன்.
என்னுடைய மின்சார தொடர்பும் தடை செய்யப்படவில்லை .

மாறாக, இரண்டு மதம் கடந்து, 5 / 7 /2023 ( புதன் ) அன்று மின்சாரம் துண்டிக்கப்பட்டது .

எனவே, fine கட்டிவிடலாம் என்று keelkattalai மின்சார அலுவலகம் சென்றேன் . ஆனால் மின்சார அலுவலக ஊழியர், நான் இரண்டு மாதம் "unauthorised usage " ( மின்சார திரட்டு) செய்ததாக சொல்லி RS.20011 fine கட்ட சொல்லி நிர்பந்த படுத்தினர்.

நான் வீட்டில் குழந்தை இருந்தத்தினாலும் ஏற்கனவே ஒரு நாள் இரவு மின்சாரம் இல்லாமல் சிரமம் அடைந்ததாலும் வேறு வழி இன்றி கட்டணம் செலுத்திவிட்டேன் .

மின்சார ஊழியர் மின் இணைப்பை இரண்டு மாதமாக துண்டிக்காமல் விட்டது என் தவறு இல்லை . மற்றும், late payment charges போடாமல், மின்சாரம் திருடியதாக 10 மடங்கு charge செய்தது ஏற்புடையது அல்ல .

அணைத்து bill யும் இங்கு இணைத்து உள்ளேன் .

தயவு கூர்ந்து எனக்கு நியாயம் கிடைக்க உதவுமாறு மிக பணிவுடன் வேண்டிக்கொள்கிறேன் .

account lock செய்து திருடன் என்று சொல்லி 10 மடங்கு fine போட்ட நபர்கள் பின் வருமாறு .

uday - கீழ்கட்டளை revenue supervisor
jegan - பல்லாவரம் AE

Dear Sir, I am residing at Kovil medu. EB post is damaged, which is located near to our house. kindly take immediate action before any unforeseen incident happens.

Regarding this we made telephonic complaint to the EB office. everyone are deaf to this problem Kindly take immediate action, or else give the details of the person in your department whom we should contact regarding this

Regards
Sasikala

Thirumurugan nagar Kamala Nagar Porur daily night time power cut

Requesting to solve the issue regarding the complaint of "" No current from 11pm to 5am daily for the past 15 days"".
Address
Railway colony first Street
Nelson Manickam Road
Chennai
MES Arumbakkam.

This is the complaint regarding wrong assesment on my electricity bill..

My consumer number ([protected]) no one taken electricity meter reading this month, they generated previous electricity bill value.kindly do the needful for my proper electricity bill value..

I registered complaint on Tangedco but no action was taken ..

I have attached documents here

Sir, I stay at 91 V.V Koil Street choolai 3rd Floor Chennai 600112, Very frequently 1phase power failure bcoz of that No Lift & No Motor for water & no cylinder & no water cans to drink water so we always call EB person to solve and we pay them every visit but now its high time to call daily, we have noticed outside our house EB box has the fault and two Fuse Carrier has burned and even wire is burned. Pls try to understand that we have small kids to go school every day and elderly people cant claim 3 floors, hope you understand the situations and take necessary steps to solve this problem.
Pls give us permanent solution for this.

Power cuts happening regularly at night time after 9pm each and every day for 2 or 3 hours only for the selected homes it's irritating and can't sleep at night time

Sir, my building has 3 metres, on April 2023, eb officer took reading for 1 meter and forget to write another 2 meters, so while bill payment I paid the previous same bill amount, problem is at June 2023 currently, when eb officer took reading I have to pay more money, because the meter reading comes with previous month readings,
What should I do now?
How to get refund?
My 1 customer ID :[protected]
My 2 customer ID :[protected]

Pls refund my amount ...i do not konw why ...penaulty was generated...i paid bill on[protected] ...any way pls refund my amount

Dear sir,

consumer no:[protected] paid 270rs on 29/5/23 .next day i checked status of current bill it showed as approved. but t0day (19/06/2023) the wireman cuted eb serivce of house...

but still now current bill status showd as transaction approved ...

below mentioned my receipt and and stautus of bill i paid...

[protected] traction number

receipt number PGNINB37753949

kindly request u to refund my amount and here attached my bill for your refernce

35/2 Jyotsna Apartment, Padmavati Nagar, Velachery, Chennai 600042

I regret to submit the following few lines that the Complaint about disconnected the service number[protected]. On 01.04.2023 By seeing TANGEDCO app in mobile I saw that I have to pay Rs.2433/-. I didn't use the EB service as much. So I Went to TNEB office and gave complaint letter to rectify the problem. In office they said, Before three years when you change the meter the amount arise. I asked the amount is for meterbox or reading charge. They said me that they will check. But They said they can’t do anything and insisted me to pay the amount.
Then on 20th April, 2023 TNEB people Disconnected the sevice. After four days I gave online complaint. Then Disconnected service again reconnected by office people.
Then next two months after on 17/6/2023 again the EB people came home and cut the wire in up. On the day itself I went EB office and gave complaint to the assistant engineer she also said again I have to pay the same amount that is Rs.2433. The Reason they said is before 3 years meter changed in your house. That meter has bee checked by our higher official they only calculated Rs.2433/-. Then I asked mam you only gave reconnection to my house. Then why did you put penalty.
Now I am not having electricity supply. Please rectify the problem.

Guduvanchery EB- Service nos.[protected] &[protected] I paid and sent bimonthly Rs.4010 &Rs.1920 through my account.on 16.6.2023 but in my account the said amount was deducted but till date tneb not bill is not generated any paid bill amount. Till date my bills amount shows pending. Pls do needful to accept online payment asearly as possible. From Advocate c.vijayakumar 197 GST Road Guduvanchery Chengalpattu District pin 603 202 mob.[protected] wtsapp [protected]. [protected]@gmail.com

I am residing in Ponmar near cross way springs and electricity provider is Mambakkam office, either there is low voltage or ipower cut straight for 2 days it's worst service in Chennai, i have resided in other areas before and have never seen such a service in electricity, please go through earlier TNEB complaints, it will be mostly only in Ponmar area and Mambakkam EB office. Please help

In pallikaranai periyar nagar heavy voltage fluctuation issue, i am complaining last 3months Still issue not resolved..
In day time itself we get voltage below 150v to max 170 v and after 8 pm it's less than 90 volt. Electronics equipments gets damaged,
Can't able to sleep peacefully, we struggling to run single fan, it's almost 3 months gone without sleeping peacefully.

In thi area eb lines are hanging very low from the ground level, trees are crossing the eb line. Very worst maintenance.

Please take a action and help to get resolve from this issue

Avvaai 2nd cross street, periyar nagar, pallikaranai -600100

I am residing at BAJANAI KOIL STREET, Puzhuthivakkam, Chennai 600091.
Facing frequent Power Cuts in the night, unable to sleep.
Please solve this problem ASAP.

Daily power cut is happening multiple times a day at vellore, RN palayam, pachaiyappan street.. We are unable to work or live here, kindly take necessary action and provide the power supply regularly

Hello

Consumer number[protected].Thundalam, Poonamalle our EB bill for this month is showing around 30, 00 and this is very much high since we are only 2 members with 2 small kids there is no way this much bill could have come, there is some mistake in the billing can you please check and rectify this issue immediately.

Thanks & Regards
Theodore ([protected])