Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

We are facing power cut issues in late night at Puzhuthivakam location. We are in trouble to sleep in night. Please consider this complaint and ready fix it as soon as possible.

There is sparking of wires in front of the houses in kumaran nagar, jagir Reddipatty resulting transformer phase blown out. Frequent power interruption is happening due to ground level of EB wire.

Address: near Corporation Sanitary office, ration shop, ward no.1, Kumaran Nagar, Jagir Reddipatty, Salem-636 302

Hello, today when I checked tangedco website to pay my E.B bill for the following service numbers, it is showing invalid consumer number. I even paid last month and it was working fine. But all of a sudden, its showing invalid consumer number. i request you to please reactivate my service numbers, so that i can pay my E.B bill.

Consumer number[protected]
Region code - 09...

We are facing frequent power cuts in padur area Chennai. (603103) for more than 2months . Especially midnights facing power cuts for around 4 to 5hrs. Also in daytime. Its hard to manage daily chores with kids and elders at home with un planned frequent power cuts....

Respected Team
I am residing at North Street, parameshwarapuram, Radhapuram Taluk, Tirunelveli district.
Our area street light is not working since 2 months. We had reported multiple times to our panchayat leader, no response from her. Could you please take action on it?

Last month heavy rainfalling 4 post has been fall on land, they street light are damaged also.
New post are replaced next day but street lights are not replaced. So this place was attepted many acceident in night time. So please action to replace a street lights.

Sir/Madam,

TNEB no: [protected]

I am using TNEB subscription for power connection to my home. In recent days there are frequent power cuts and unregulated voltage comes in the supply. During the 10 July midnight there is a huge surge in the power supply which caused issues in the AC stabilizers, inverter and chimney in my home to burn out. This should not be happening in the domestic lines as it may lead to fire issues or it could be fatal for human lives that happened in mid night if it's not regulated properly. I am seeking proper resolution from TNEB and has to compensate the personal loss occured due to the mistake.
Thanks,
Balasubramanian K

I recently purchased house in avadi without eb card so I couldn't able to pay the bill without consumer number now eb officer unplugged fuse then I went to eb office they asking penalty amount 10000 but last ruined unit is 160

In English:

I failed to pay the EB bill of Rs 2510 in May.
neither was my electricity connection stopped.

On the contrary, the electricity was cut off on 5/7/2023 (Wednesday), after crossing two months.

so, i went to the keelkattalai electric office so that fine could be paid up. But the employee of the electricity office insisted that I pay rs.20011 fine saying that I had done "unauthorised usage" for two months.

since i had a child at home and was already struggling without electricity one night, i had no choice but to pay the bill.

it's not my fault that the electricity worker hasn't disconnected the power connection for two months. And, without putting in late payment charges, it is not acceptable to charge 10 times that electricity was stolen.

I've attached all the bills here.

I humbly request you to kindly help me get justice.

uday - keelkattalai revenue supervisor
jegan - pallavaram AE

In Tamil :

நான் EB பில் ரூபாய் 2510 மே மாதம் கட்ட தவறிவிட்டேன்.
என்னுடைய மின்சார தொடர்பும் தடை செய்யப்படவில்�...⇄ .

மாறாக, இரண்டு மதம் கடந்து, 5 / 7 /2023 ( புதன் ) அன்று மின்சாரம் துண்டிக்கப்பட...⇄ .

எனவே, fine கட்டிவிடலாம் என்று keelkattalai மின்சார அலுவலகம் சென்றேன் . ஆனால் மின்சார அலுவலக ஊழியர், நான் இரண்டு மாதம் "unauthorised usage " ( மின்சார திரட்டு) செய்ததாக சொல்லி RS.20011 fine கட்ட சொல்லி நிர்பந்த படுத்தினர்.

நான் வீட்டில் குழந்தை இருந்தத்தினால�...⇄ ஏற்கனவே ஒரு நாள் இரவு மின்சாரம் இல்லாமல் சிரமம் அடைந்ததாலும் வேறு வழி இன்றி கட்டணம் செலுத்திவிட்ட�...⇄ .

மின்சார ஊழியர் மின் இணைப்பை இரண்டு மாதமாக துண்டிக்காமல் விட்டது என் தவறு இல்லை . மற்றும், late payment charges போடாமல், மின்சாரம் திருடியதாக 10 மடங்கு charge செய்தது ஏற்புடையது அல்ல .

அணைத்து bill யும் இங்கு இணைத்து உள்ளேன் .

தயவு கூர்ந்து எனக்கு நியாயம் கிடைக்க உதவுமாறு மிக பணிவுடன் வேண்டிக்கொள்à®�...⇄ .

account lock செய்து திருடன் என்று சொல்லி 10 மடங்கு fine போட்ட நபர்கள் பின் வருமாறு .

uday - கீழ்கட்டளை revenue supervisor
jegan - பல்லாவரம் AE

Dear Sir, I am residing at Kovil medu. EB post is damaged, which is located near to our house. kindly take immediate action before any unforeseen incident happens.

Regarding this we made telephonic complaint to the EB office. everyone are deaf to this problem Kindly take immediate action, or else give the details of the person in your department whom we should contact regarding this

Regards
Sasikala

Thirumurugan nagar Kamala Nagar Porur daily night time power cut

Requesting to solve the issue regarding the complaint of "" No current from 11pm to 5am daily for the past 15 days"".
Address
Railway colony first Street
Nelson Manickam Road
Chennai
MES Arumbakkam.

This is the complaint regarding wrong assesment on my electricity bill..

My consumer number ([protected]) no one taken electricity meter reading this month, they generated previous electricity bill value.kindly do the needful for my proper electricity bill value..

I registered complaint on Tangedco but no action was taken ..

I have attached documents here

Sir, I stay at 91 V.V Koil Street choolai 3rd Floor Chennai 600112, Very frequently 1phase power failure bcoz of that No Lift & No Motor for water & no cylinder & no water cans to drink water so we always call EB person to solve and we pay them every visit but now its high time to call daily, we have noticed outside our house EB box has the fault and two Fuse Carrier has burned and even wire is burned. Pls try to understand that we have small kids to go school every day and elderly people cant claim 3 floors, hope you understand the situations and take necessary steps to solve this problem.
Pls give us permanent solution for this.

Power cuts happening regularly at night time after 9pm each and every day for 2 or 3 hours only for the selected homes it's irritating and can't sleep at night time

Sir, my building has 3 metres, on April 2023, eb officer took reading for 1 meter and forget to write another 2 meters, so while bill payment I paid the previous same bill amount, problem is at June 2023 currently, when eb officer took reading I have to pay more money, because the meter reading comes with previous month readings,
What should I do now?
How to get refund?
My 1 customer ID :[protected]
My 2 customer ID :[protected]

Pls refund my amount ...i do not konw why ...penaulty was generated...i paid bill on[protected] ...any way pls refund my amount

Dear sir,

consumer no:[protected] paid 270rs on 29/5/23 .next day i checked status of current bill it showed as approved. but t0day (19/06/2023) the wireman cuted eb serivce of house...

but still now current bill status showd as transaction approved ...

below mentioned my receipt and and stautus of bill i paid...

[protected] traction number

receipt number PGNINB37753949

kindly request u to refund my amount and here attached my bill for your refernce

35/2 Jyotsna Apartment, Padmavati Nagar, Velachery, Chennai 600042

I regret to submit the following few lines that the Complaint about disconnected the service number[protected]. On 01.04.2023 By seeing TANGEDCO app in mobile I saw that I have to pay Rs.2433/-. I didn't use the EB service as much. So I Went to TNEB office and gave complaint letter to rectify the problem. In office they said, Before three years when you change the meter the amount arise. I asked the amount is for meterbox or reading charge. They said me that they will check. But They said they can’t do anything and insisted me to pay the amount.
Then on 20th April, 2023 TNEB people Disconnected the sevice. After four days I gave online complaint. Then Disconnected service again reconnected by office people.
Then next two months after on 17/6/2023 again the EB people came home and cut the wire in up. On the day itself I went EB office and gave complaint to the assistant engineer she also said again I have to pay the same amount that is Rs.2433. The Reason they said is before 3 years meter changed in your house. That meter has bee checked by our higher official they only calculated Rs.2433/-. Then I asked mam you only gave reconnection to my house. Then why did you put penalty.
Now I am not having electricity supply. Please rectify the problem.