Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
2294
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2640
down
1122

Customer satisfaction rating
1%
Complaints
2294
Pending
0
Resolved
28
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (291)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — unable to pay bill online

 s.abbas nil on Oct 21, 2018
Sir.
My consumer number is[protected].. I have been trying to pay my current bill for the last two days, but unable because after i enter the payment the screen starts going to the payment link but immediately it shows the following
"redirect:redirect=? Dhjhy2tpzhxudwxs"
Request rectify the defect and have the link online so that we can pay our bills
On line and its a big inconvenience. I used to pay immediately on receipt of bill. Now i am struck for the past four days. I am unable to go to office for payments.. So kindly request u to resolve the issue as early as...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — remainder to rectify the power failure

 joseherbert on Oct 21, 2018
Dear sir,
My elderly parents are residing at 14-158, channel street, keezha asaripallam pin 629201. For the past 3 days they are suffering without power in the house after repeated compliant & calling to the numbers [protected]& [protected] there is no response so far. So i request the concerned authorities to take immediate steps and do the needful.
Consumer no:[protected]
Name: m. Antony swamy...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — there is no response

 gowri g on Oct 21, 2018
Hi am from 303/5 belly area anna nagar chennai, current went by early morning 1.05 am and searched for eb num thru just dail and called ‭+[protected]‬ and this gentleman told that they don’t fix this area and gave a different num to be contacted ‭+[protected] and have been trying to contact this num for 1 hour and it’s ringing and there is no response, pls help what needs to be done if the current goes in the mid night and people are so irresponsible at your office to fix the issue...
Complaint comments  Read comments Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — illegal name transfer for my dad's service connection

 Anithasannasi on Oct 20, 2018
Dear sir,
After my dad's death, my sister changed my dad's service connection into her name (Anandhi) without our/others knowledge. Please add our name (Anitha & rajathi) lehal heir also in the service connection and please enquire about illegal name transfer from your end.
Service no: [protected],[protected],[protected]
Alanganallur, madurai....
Complaint comments  Read comments Complaint category Law & Civil Rights

Tamil Nadu Electricity Board [Tneb] — unwanted billing alert sms for old home service no

 Saran Jo on Oct 20, 2018
Dear sir,

To pay eb bill through online i haved added my mob no to an old eb service no in which i lived for rent some years earlier. Now i moved from that house but still i receive bill amount to my mobile no for that old service no. The old service no is[protected]. I kindly request you to delete my mob. No from this old sc no.[protected] which i dont want alerts to come to me.

Thank you

Saravanan...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — eb bill payment

 Sadhna Varma on Oct 19, 2018
I am staying in kerala, kochi. I have purchased one villa in chennai at omr road, name bollineni hillside colony. Unit no 4 and block no 6. I have paid my electricity bill 9667 on jun 22- 2018. Since that time no body is stying in this villa. Last month again almost same amount bill i got. As i am far away from chennai, i called eb office, there no body wants to talk, they said neither they can speak english nor hindi. It's a big problem for me.
I want some help to resolve this issue.
Please help me....
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — non receipt of eb bills

 sujathapriya on Oct 19, 2018
I have been paying my eb bills online. For past two months i have not been receiving my eb bills online and unable to view my usage too. I dont know the actual bill amount. So end up paying advance money to avoid eb disconnection. I have sent mails but no response. Eb office too not given any answer reg online issues. What should i do to get regular bills and help in my online payment?...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — spelling mistake in consumer name and father name

 kamalshaik2007 on Oct 18, 2018
Dear sir/madam,

My name and my father name are having a spelling mistake in eb card they are written as shail lamal sabu s/o. Shaik saffur sabu.

My correct names are shaik kamal sabu s/o shaik gaffur sabu
My consumer number[protected]Chennai south, urapakkam east, arungal)

Please correct my name and my father name accordingly

Thanks
Shaik kamal sabu
S/o shaik gaffur sabu...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — frequent power cut in my house - every day 2 to 3 times. especially during night time

 Mohammed Ali G on Oct 18, 2018
Hello sir, i am mohammed ali, address: no: 270, 20th street, 1st block, muthamil nagar, kodungaiyur, chennai-600118.

From morning there is no power supply in my house. Even after several complaints through phone, there is no response. Pls help me to solve this issue permanently.

Every day having power cut for 2 to 3 times. Especially during night time...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [Tneb] — no street lights in my area

 Rajeshkug on Oct 15, 2018
I m living in n. V. N nagar, 11th street thirumangalam annanagar west chennai 600040.in my street for past 1week street lamps are not working full of dark, though there is demolition process is going behind our block but we got stay order in court for demolishing our blocks. We request to arrange street lamps in 11th and 12th streets. Please arrange asap....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — misuse of free power supply up to 750 units bimonthly given to the power loom weavers

 Annamalai Rangappan Sivanandan on Oct 15, 2018
Free power supply up to 750 units bimonthly is given to the power loom weavers who are having their own work sheds and own power looms.
But in thiruvallur district, pallipat taluk, podaturpet town panchayat, kancheepuram street (East) & pillaipalayam street there are so many peoples enjoying the free power supply with out power loom.

First by installing power loom, they get free power supply service connections and after a lapse of certain period they sell the power loom and enjoying the free power supply continuously for domestic purpose. Some others keeping the power loom...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — electricity reading was not taken and was not updated online

 Sana Izah on Oct 15, 2018
I am residing in guduvanchery mahalakshmi nagar. No [protected]. Last week someone took reading for every other house except ours. I have been paying bills online but i could not find it online too. My aunt went to eb office carrying our card but they hesitated to give proper reason. Please someone should come to take reading thats when i can pay my bills....
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — replacement of junction box in front of the clinic

 seshan19 on Oct 14, 2018
Sir,

I am running the clinic for the last 27 years and there is one junction box in front of the clinic. Now the condition of the junction box is very bad and anything happens to patients visiting the clinic are finding difficult to enter due to the open box with wires hanging on the road. Matter becomes dangerous once rain pours as water logging place it it is based on the road.
I request you to replace the box and make arrangements to raise the level by three feet and safeguard the interests of public. I should not be responsible for any unto ward incident. Kindly do the...
Complaint comments  Read comments Complaint category Hospitals

Tamil Nadu Electricity Board [Tneb] — regarding low supply of current

 rghkr on Oct 13, 2018
My sc number is 03-[protected], amman nagar, sirupooluvapati ring road, 15 velampalayam, tiruppur.
It is a store building accommodating four (4) houses.
Supply was not adequate for my connection to put on the motor but other connections in the building have no trouble in putting motor. Only if i put the motor in the early morning at 4.30 am it works.
So, i kindly request you to check my connection.
Thanking you....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — illegal usage of eb

 name00 on Oct 12, 2018
Dear sir/ mam,

Next to our house in the ground floor mr. Harish is running a office with 5 to 6 employees for more than two months by paying only the resident electricity charges without paying commercial electricity charges. He is locking his house in the morning hours and running his office illegally & even on night hours work is going on.. Address: no.32/17, ground floor, north tank square street triplicane chennai - 600005 his name is harish & sarada

Kindly take necessary action,...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — live wire tied on the house

 akila ndeswari on Oct 12, 2018
A live wire from the main transformer has been tied on our house with the connection for backside and it has nothing to do with our line connection. Live wire has been tied together for about 10 meters for more than six months. Several time complaints has been given to the nearby tneb offices yet no action has been taken place. Please take the necessary action as soon as possible. Thank you for you time....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — my credit card statement shows debited. but payment to tneb failed

 Giridhar Mohanraj on Oct 12, 2018
Even when my credit card bank standard chartered, has confirmed the debit of the receipt payment (Ref number [protected]) of rs 4024 the tneb has said the payment has been failed. They have sent a mail as below. Please help i don't know where is my money now.

Tamilnadu generation and distribution corporation ltd dear all, your below payment made towards tangedco has been rolled back due to discrepancy in bank statement: service no:[protected] transaction dt: 10-oct-18 transaction no:[protected] receipt no:pgchdf[protected] amount:4024 contact the bank for further clarification....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — damaged electrical post to be replaced immediately to avoid any fatal incident

 kavikumar70@gmail.com on Oct 11, 2018
We are residing at bharathi street, gangai nagar, kallikuppam, and chennai-600053 which is located in ward no.082 at zone 07.
Please find below the photos of tamilnadu electricity board (Tneb) electrical post at damaged condition.
This electrical post is around 30 years old and condition of the electrical post is very pathetic and it can fall at any time.
We have complained the same to concern zone representatives of tneb (Ambattur) but no action has been taken as of now.
People living in this street are very much scared and it can create a fatal incident any time.
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — again electricity theft on 10-10-2018 8.03 pm and illegal extraction of electricity (forgery connection consumer no: 030280031467)

 kpausa on Oct 11, 2018
Again, the trespasser has installed the electrical connection on[protected].03 pm to pump water in unauthorized bore well, lamp and cctv camera in my site with illegal extension of electricity from site no: 8 to my site no: 7 even though already has paid excess charges as penalty already on[protected]. (Photos enclosed). Today we found and witnessed by police on[protected].03 pm. Photos enclosed for your references.
Also, during the night times, the trespasser has connecting the electricity line by simply joining the disconnected lines for pumping the bore well water at night times and...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — low voltage and irregularity in the supply of electricity.

 Safiurahman Hameed on Oct 10, 2018
We, the following consumers of electricity belonging to No 53: Kutty Street, Nungambakkam Chennai 34, Electricity Connection Client No 171 011 27 & 171 011 95 requests to inform you that there are low voltage and irregularity in the supply of electricity for 24 hours together in our house. We have been complaining about it since the past 6 months but there is no result. Due to that, we have malfunctioning and repair of our home Refrigerator, Air Conditioner, Water Motor, Computer, and mobile phones etc., low voltage does not permit our home appliances to operate. We are helpless, it puts us into...
Complaint comments  Read comments Complaint category House, Apartment Rental

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