Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
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2162
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Website:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2219
down
958

Customer satisfaction rating
1%
Complaints
2162
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [Tneb] — unannounced power cut at night and low voltage problem

 VISHNUYACHAS on May 6, 2018
Sir, this is the third complaint i am registering within the past 1 month. I live in nilamangai nagar, adambakkam. Every summer in this area and areas adjacent to this are suffering from extreme low voltage as well as unannounced powercut at nights. On 05/05/18 there was powercut due to maintenance. It was supposed to be from 9am to 4 pm. But power was restored only at 5 pm. Again on 06/05/18 today, the power was cut from 9 pm to 9.30 pm. This unannounced powercut happens just one day after maintenance. Nobody knows what maintenance work is being undertaken. Voltage also is very low. They cite increased...
Complaint comments  Read comments [3]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — current cut at midnight

 Harris Vikram on May 6, 2018
Im registering the complaint for continuouscurrent cut at kattupakam indira nagar streets in midnight the public are so disturbed pls make the current cut at mrng or afternoon pls don't cut the current in midnight or after 8 its so uncomfortable during the night to sleep and to go out so pls consider this as a problem and change the current cut timings...
Complaint comments  Read comments [2]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — erection of distribution transformer-regarding

 Srinivasan Purushothaman on May 6, 2018
I am srinivasan p residing at avadi
It has been found that distribution transformer installed in jeevanandam 5th street, kamraj nagar, back of nazereth matriculation school at kamraj nagar, avadi, chennai-600071

The transformer foundation is not properly done also it is slightly fallen back. Within few days it may fall down by braking ht and lt line.

Kindly take suitable action to make the foundation to solid construction and save the life of human....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — power cut during night times

 porkodi 22 on May 6, 2018
For the past one week we are suffering with no electricity during night times. When we cal the concern people their is no response. We are suffering with no electricity through the night. Even if there comes a small wind, it leads to power off. Have't seen such a worst experience ever. The people in perur are also human beings. Going for a work and having kids in home, it is a worst situation if we have sleepless nights. Kindly take some action......
Complaint comments  Read comments Complaint category Employees

Tamil Nadu Electricity Board [Tneb] — regularly power occurred in my area employee was not respond properly

 velusivabalan on May 4, 2018
In my ottangadu village power cut issue occurred regularly around 3 hours per day. And then peravurani substation employee was not respond properly. They tell very angerlly and not give my ss phone number. They told very rude. I have a evidence for that. Please take immediate action for that. Then solve that power cut issue because lot of children's and senior citizens are affecting then daily works are affecting so much....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — low voltage/ power fluctuations.

 Veera Mani K on May 3, 2018
Low voltage power supply
Dear sir,

My house in avadi kovilpathagai, rr nagar, narayanan street.

We are facing the issue is low voltage power supply to every day (5.00pm to 12, 00am) some time full day also power fluctuations,

We are receiving 120 to 170 voltage.

I request to you,

Kindly solve the basic issue, asap
Waiting for your action

Thanks
Veeramani. K...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — line voltage is less than 160v in all 3 phases; install a transformer

 mdfab on May 3, 2018
Dear sir,

We are m/s m. D. Fab unit-ii; we are running a manufacturing industry using welding technology; the line voltage is less than 160v in all 3 phases.

We are paying the electricity board as and when charged without failing/ delaying.

While working, we find difficulty to perform the job work; on discussion with the officers concerned, the need to install a new transformer near to our place is emphasized.

So we are registering this complaint and to take official decision to install a transformer with suitable capacity. Please note...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — excess billing and no proper response to queries

 BVenkatesan17 on May 3, 2018
I registered an online complaint in tneb portal [protected] on 23 april, received billing as 6k while the meter was replaced as defective by the tneb officials just few days before the reading. My question was, on what basis the amount was fixed when the meter was assumed defective. I raised the above complaint, but was closed without any resolution or comment to it....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — shifting connection to my paid own post

 Alexandar Gunanithi on May 3, 2018
Sir / madam,
I am j alexandar gunanithi, a tn government graduate teacher.
I live cuddalore district. My eb no is[protected]. I have put a new eb post near my house after paying rs. 7170 on 27 december, 2017. But i didn't have connection in my new post so for. A couple of days ago, my opposite new construction house party had used my post for theirs purpose. There was a collision among us. Kindly make a visit to the spot and make necessary action....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — daily power off in vedapatti, coimbatore

 Lacshana on May 3, 2018
For the past one month we are suffering with no electricity during night times. When we cal the concern people and ask, they say due to heavy rain and wind the trees has fallen. We are suffering with no electricity through the night. Even if there comes a small wind, it leads to power off. Have't seen such a worst experience ever. The people in vedapatti are also human beings. Going for a work and having kids in home, it is a worst situation if we have sleepless nights. Kindly take some action....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — not responding customers

 Nithyw on May 2, 2018
Hi

I'm residing in valasaravakkam, power was shutdown around 10.30pm. Waited for 30 min.. I called and raised complaint, they said it will come in 10 min.. After 30 min i called ae, he is saying do not disturb around 12am... It's peculiar that ae responding customer.. I called him around 10.50pm because i'm suffer without current with two kids... Again in lauched complaint then i got ad # he is also similar to ae... I really do not know what they serving to public.. No proper response to customer service... I want respective answer from senior.. They really don't know meaning of emergency......
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [Tneb] — line man not resolving the fuse issues in eb meter board

 DeepanAmbis on May 2, 2018
Actually we are from sundaraperumalkoil (Po - 614208), kumbakonam (Tk). We have eb office in pateeswaram. We had some issues in the meter box fuses. So we don't have electricity for the past 2 days. I informed line man rajendran who is in charge of spkoil area. More than 5 times i went there but he did not even visit a single time till now. We have been paying more than 200rs every time when he visits. We have old age people and kids... Its very very hectic and not able to do the regular activities. Please do the needful.

Phno:[protected]
Address: m. Rajasekaran, 6/125, south...
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — illegal service connection

 Fratcud on Apr 30, 2018
தேதி: 30.04.2018
அனுப்புநர்
கலா,
க/பெ குப்பன்,
73, நேத்தாஜி நகர்,
மணவெளி ரோடு,
அரியாங்குப்பம்,
பாண்டிச்சேரி.

பெறுநர்
Vigilance Officer, Trichy
Tamilnadu Generation and
Distribution Corporation,
Manar puram, Trichy

ஐயா,
பொருள்: லஞ்சம் பெற்றுக்கொண்டு...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — tneb ae exam fees transaction issue

 Rekha Thangam on Apr 29, 2018
On 27/02/2018 i have made online payment on tneb ae exam fee through online. When i paid 1st time i received pending status and failed. So i tried once again for payment then also i received status as pending. Received pending on payment status for both transaction but rs1180 deducted from my account. Now i want revert my fee which extra amount deducted from my account of rs.590. I have attached my payment details. Please do the needful....
Complaint comments  Read comments [1]Complaint category Banks

Tamil Nadu Electricity Board [Tneb] — coconut tree falling on live line, dangerous to life

 Rajalakshmi Ravichandran on Apr 28, 2018
Dear sir, i am a resident of ags colony, alwarthirunagar, chennai 87 would like to bring to your notice on a frequent problem that we are facing due to the falling of coconut tree leafs bunch on live line. This is leading to high voltage fluctuations and hence damaging electronic and electronic devices in many homes.
We have been requesting tneb to take a permanent action on this, by cutting the troublesome trees for a permanent solution, however no action taken on this so far.
I have attached a photograph for your reference to show how it is dangerous and you can see the tree is...
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [Tneb] — regarding additional transformer to the town

 Vishwesh Vichu on Apr 27, 2018
In all household ac is not working properly due to electric board in town
Town name kanakammachathram
District tiruvallur
Pin code 631204
Plz tell electric board to supply additional two load to the town take immediate action resolve it in 2 days. It was the complaints file fr long 3years eb not taking any action against it
Electric board junior engineer will not be there in office at anytime no proper maintenance of eb in town...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [Tneb] — remove the interlock tiles and failed to put back

 niyazahmed68 on Apr 26, 2018
This is to bring to your kind notice that few days ago cable replacement work was done by digging along the platform by removing the interlock tiles.
The pity is that after work electricity board foreman has failed to complete the work by fixing the intern lock tiles.
Every time they do by digging but failed to reinstate the work back.
This is not acceptable as small children and elder people are crossing the trench which cause tripping hazard and falling.
Hence i request the authority to reinstate the work as it was before start of the work....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [Tneb] — post column problem

 Sethu Suresh on Apr 26, 2018
Dear sir/madam
Our address
12, subramania swamy nagar, 5th cross street, valasaravakkam, chennai 6000 87
. Opposite to our house there is a post column which is very old.
And about to fall any time.
Had called valasaravakkam, local station so many times. No response at all.
There are so many kids in our street.
Please look into this matter at priority basis.
Our complaint id : [protected]
Anitha suresh
[protected]...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [Tneb] — 3 face connection issue

 ayub_trop on Apr 25, 2018
This is to inform you that,
I have log the complaint on 15th of april 2018 regarding 3 face connection issue and register the compliant number 434. There is no follow up against the complaint. Yesterday gave reminder on that complaint register number 826 further as of now no response.
Kindly guide me how to go fwd

Regards

Ayub. M
[protected]...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [Tneb] — not placing fuse after paid bill...

 Akilan M on Apr 23, 2018
Respected sir/madam,

This is akilan m s/o p rosalin, my eb service no.[protected], residing at valathi village and post, melmalayanur tk, villupuram dist. 604 208.

Last date of my eb bill - 09/4/2018
Fuse carrier removed - 10/4/2018
Bill i paid (Devanur - 488) - 11/4/2018 (With fine, service)

But still now (23/04/2018) no response from eb office devanur. I went to office directly at 16/04/2018 and reported that still no one placed fuse, i'm struggling without current nu, they replay that ur fuse carrier is missing/broken, and they...
Complaint comments  Read comments Complaint category Government Organizations

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