Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1853
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1646
down
760

Customer satisfaction rating
1%
Complaints
1853
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (203)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — low voltage followed by power cut

 Meenachisundaram Mani on Sep 18, 2017
Dear sir / mam,
We are residents of 9th street, nandanam extension, chennai - 600035. We are experiencing low voltage and power cuts often. Even after complaining continuously the issue prevails. Moreover the eb officials are asking for money whenever they come to attend this issue. But the problem prevails. Please help us there are 3 homes with new born babies here and there is a hospital which is also affected by this issue. Kindly help....
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — unsafe condition of electric pole

 J S Rao on Sep 18, 2017
Dear sir,

Electric pole near by my house is in very unsafe condition. It's got bend, can fall down any time. Please correct it as soon as possible.

Service connection no (With region code):[protected]
Service connection no (Without region code):[protected]
Consumer : javvaji srinivasarao.
Address:plot no.1. Kubrea lakshmi nagar. Mudichur....
Complaint comments  Read comments [2]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — metre box complaint not rectified more than two months

 radhajaganathan on Sep 18, 2017
Dear sir,
Our service no.[protected] having problem in metrebox display. For last reading on 4july2017 they noted"no display"in my eb card and asked us to pay average amount. No people residing at home.
Metre box still not rectified till date 18sep2017. But again they were asking to pay us average amount. Kindly notice this problem and rectlfy. Thank you...
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — elappakam tneb office

 ashoknaval on Sep 18, 2017
Dear sir,

This is to inform that the main electric line is touching a metal post near to my house. This could lead to serious accident since the children are playing. I have seen several electric fire occuring to the line and it more danger due to wind and rain. I have personally informed your tneb office in elappkam pin code 603201, near to acharapkam but no person showed any interest to check or rectify the same. Please do take necessary action before any serious trouble happen. You can contact me at [protected]...
Complaint comments  Read comments Complaint category Employees

Tamil Nadu Electricity Board [TNEB] — not picking phone

 Muralicredit Murali on Sep 17, 2017
We face everyday power cut and especially night. And in tharamani eb centre has never picked any of my calls. It's the worst eb office in chennai in service and respons. I am totally fed up calling to tharamani eb centre every night.

Kindly take any action from your side.
Thank you. I don't have any pictures related to this eb problems to send.
From
Tharamani peoples...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — eb office technician/office numbers are not reachable during emergency

 Rakesh Arokiyaswamy on Sep 17, 2017
Dear sir/madam,
I reside at meera kavin homes, nookampalayam main road, perumbakkam, chennai-100. There had been frequent power cuts durin rains & winds and power restored in 1 hr for all localities except my home campus and its really tough to reach eb office & personnel numbers since they are always engaged busy or not reachable. We are suffering lot due to frequent power cuts. Kindly take necessary action to avoid thia in future.

Thanks
Rakesh...
Complaint comments  Read comments Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — not worthy of calling kundrathur office as tneb

 Dix51 on Sep 14, 2017
We have often power cuts in our area in kundrathur. I stay in metha nagar. Your people don't even have the courtesy to answer the phone. They have kept the receiver apart. Then for what not are we paying the electricity bill. For what do you have people working there?. Just wasting government money and our money. Atleast you should have some courtesy to answer our call and tell us what the problem is. This is totally unbearable behaviour from the government. Because of these things only government service is so horrible.
And for others who want to complain here, it is just waste of time...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — double payment

 Foumitha on Sep 14, 2017
Unfortunately double payment had been made due to tneb website network problem by me through net banking using card.. Ref dt 10/9/17 & 11/9/2017 for rs.22174/- kindly refund the same.
The bank says your amount left from account
Tneb says your amount not received in our end

Then where is my money.

Complaint id:[protected]
Kindly act wisely towards my complaint and react to it as soon as possible....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — eb power stealing no. 044650031838

 Abiram kumar on Sep 14, 2017
Sir/madam,
We have taken a house for lease from mr. K. Shanmugam, but he is stealing a power from our house line to his own use.

We are not in the house i. E. House kept closed for last 8 months, but there is a power consumption because of his wrong illegal connection taken from this service no.[protected].

Like these there are few more houses are closed but he takes connections from that service line too and uses for...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — high/low voltage in saraswati flat, no. 36 k k p salai, moogambigai nagar, ramapuram,

 tirukoilurmurthy on Sep 14, 2017
In our flat for the last 3 three days electricity is sometimes coming high voltage and sometimes coming in low voltage. Due to this fluctuations, we are unable to operate of water pumps and other electrical items in our flat mainly due to repair of transormer in the nearby nandhini sweets factory outlet, i request you to taken necessary immediate action in the matter...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — contract staff behaviour with the support of role employee

 Bhuvan7 on Sep 14, 2017
Dear sir/madam,
Today we got a power cut by 12clock and i try to reach eb office through phone at villivakkam they r didn't pick my call. So i visit directly to eb office they are keep the phone in the silent and slept. I took the photo off them while sleeping. I roses the questions with them they said what you can do to it. We will not bother about that and using wolker words to me. I want to know this is they way they behave to consumers. Kindly take the nessary action anginst them. Kindly advise me further....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — illegal use of electricity from farm to house usage, for more then 40 years

 zeesen_dhil on Sep 13, 2017
Dear sir,
We would like to bring to your notice that the power being theft for their regular home usage from farm electricity power without having a house/domestic eb connection for from their life time in kothampadi village. Eb office also located in kothampadi village, till date they never taken any on him.

Consumer details are mentioned below.

A. Anna durai s/o arumugam.
South kattu kottai, panathoupu vali.
Kothampadi village.
Kalpaganoor po
Attur tk
Salem dt 636109
Tamilnadu...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — payment issues

 Sathishkumar PP on Sep 12, 2017
Dear sir
Consumer number 1:[protected]
Consumer number 2:[protected]
Consumer number 3:[protected]
I have made tneb payment through icici and sbi credit card from 9th sep to 11th sep dates. But amount got debited of above consumer numbers order 125rs (4times), 1603rs, 9686rs. But tneb website shows transaction failed and amount debited from credit card. Kindly provide the solution earliest as possible.
Regards
Pp sathish kumar....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — 3 phase line low voltage

 selvaraj A.L. on Sep 12, 2017
Service no =[protected] and [protected]. No 73, avanashi road, opp sitra. Civil aerodrome (Po). Coimbatore=641014. We had lost 3 phase line past 7 days.in this promblem our workshop works all are stopped so we are lost recent orders and facing financial problem also. Already i went eb office and filled my complaint. No more action they not taken now also. Please ignore our problem and take the necassary action....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — eb service complaint

 Vijayanandh on Sep 12, 2017
Sir,
Consumer no.[protected]

Name gayathri devi. V region 09-chennai-south circle 411-chengalpattu section 579-koovalam distribution 007-kanathur number 2639
Address w/o vijay ananth. Rajive ganthi street, kanathur kuppam. (Sf. No:91/267)

Here low voltage (155v) problem in our street. Already i gave complaint letter to electricity board and another complaint through online. But know one take necessary action

Complain details:
Complaint id: [protected]
Complaint date: 05/09/2017 09:09:00
Complaint/service request...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — payment refund issue

 mnsaravana on Sep 12, 2017
Through mobile app with net banking i paid eb bill. But not successful. Amount deducted from bank account. Bill also not paid. Still not get refund from tneb. Wheneverpaid through mobile app applicationand through net banking eb bill can'tpaid. Without any useful why this kind of useless application and process following. Please must confirmed payment will be refundable or not...
Complaint comments  Read comments [1]Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — transformer and distribution box needs immediate repair

 Sridhar Rajagopalan on Sep 11, 2017
The transformer in stone arc aprts is leaking oil and the distribution box along with the transformer is completely rusted that we keep getting power fluctuations because of this. We have complained about this to the concerned eb office on lb road thiruvanmiyur but the technicians are not bothered to visit and repair the faulty box that requires replacement of parts in them. The transformer also requires some maintenance to stop oil leakage in it.
We are located at 17/12, bharathi nagar main road, (Near avvai nagar). Please assign some one asap to repair this....
Complaint comments  Read comments Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — unwanted bill payment messages

 Subrahmanyam T on Sep 11, 2017
I am not a resident of tamil nadu but still i get bill payment messages to my mobile phone [protected].

For rs 770/- for sc[protected] is due on 28-sep-2017.

I am a resident of secuderabad and not suppose to received these unwanted bill payment messages from tamil nadu. Kindly stop sending these messages at the earliest.

Thanks

Regards
Subrahmanyam...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — tamil nadu electricity board [tneb] hdfc card transaction failed [Resolved]

 karthickvd on Sep 11, 2017
Dear sir,

Consumer number :[protected]

Today i have made tneb payment through hdfc bank and got debited of rs.2704.00, but in tneb webite it shows transaction got failed. I made payment through hdfc payment gateway kindly find the payment details chennai at tnebnet1140712 on[protected]: 11:11:46. Kindly provide solution at the earliest as possible...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — amount 6695 inr is debited from hdfc credit card by transaction failed notified in tneb portal.

 Gowri Janardhan on Sep 11, 2017
Dear sir/ madam,

Date of incident: 09/09/2017

Problem : amount 6695 inr is debited from hdfc credit card by transaction failed notified in tneb portal.

Consumer no:[protected]

I paid my bill via tneb portal online. The amount of 6695 inr is debited from hdfc credit card but “transaction failed” notified in tneb portal, still in portal its shows the balance to be paid is 6695 inr. The transaction number is "tnebnet1140712". I called hdfc credit card customer care agent they told me within 3 days of time the amount will be credited...
Complaint comments  Read comments Complaint category Unauthorized charges

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