Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1980
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1864
down
837

Customer satisfaction rating
1%
Complaints
1980
Pending
0
Resolved
22
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (219)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tamil Nadu Electricity Board [TNEB] — irresponsible behaviour of the line man

 ranjith krish on Dec 20, 2017
Hi,
My name is ranjith and i reside in mugalivakkam, chennai. I am facing some power issues at my place now and when i contacted our eb office in mugalivakkam, i got a reply saying that there will be a person attending to my issue shortly. I waited for almost two hours and nobody turned up. I tried reaching them again and there was this person who said he cannot individual problem in the late hours. I requested him to atleast visit my place as it might be a minor problem which he could resolve in no time but he refused to come.
If he had told this when i contacted him for the first...
Complaint comments  Read comments [2]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — 110 kv high voltage current induction death

 NSaras on Dec 19, 2017
K. பூமதி
5/44, வெள்ளங்குழி,
சேனங்கோடு,
மணியன் குழி அஞ்சல்,
கன்னியாகுமரி மாவட்டம்.
ஐயா,
நான் மேற்கண்ட விலாசத்தில் எனது குடும்பத்தாருடன் வசித்து வருகிறேன். ஓகி புயல் தாக்கப்பட்டதால் எங்கள் வீட்டினருகிலுள்ள பல மரங்கள்...
Complaint comments  Read comments [3]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — electricity reading

 brramanujam on Dec 18, 2017
Dear sir,
I am from karaikudi. House eb no :[protected] (Door no.2 name : meyypaapn
Last 2 months my tenant go for job. So no one can in the house from eb dept come to my house to take reading. Last time i checked in online for the bill payment, is not added. But i pay rs.1000 through online. And then next month i paid rs.1200 in the eb office directly.
Today i checked in online and it shows rs 2003/- and i surprised how they mentioned this amount with out taking reading. I asked the eb person in the office and asked the reading details. They are unable to give me the reading...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tamil Nadu Electricity Board [TNEB] — reading note taking with regular interval

 Coolmaninit on Dec 17, 2017
Tneb, they are not taking the reading on regular interval basis. If customer not paying the bill amount, then tneb need to disconnect the current, but they will not do this. They will keep quiet till it reach amount 5000 and then they will disconnect, which is very painful for customer. Due to slab rate customer need to loose there money because of reading not taking in regular interval. Can madipakkam tneb ayyappan koil st can look into this plz??...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — power fluctuation in tholkappiar street, mmda colony, arumbakkam, ch 106

 kannannair1972 on Dec 17, 2017
Respected sir | ma'am,
I am writing on behalf of tholkappiar street residents, mmda colony, arumbakkam, chennai-600 106. This is to bring to your kind notice that we have been constantly facing power fluctuation problems in our street for the 15-20 days, due to which, washing machine, television, lights, grinder and other items got damaged.
Request you to look into this matter and take immediate action immediately...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — 110 kv issues [Resolved]

 NSaras on Dec 17, 2017
[protected]
[protected]ஓகி புயலால் பாதிக்கபட்ட மரங்களை எங்கள் பகுதி மின்சார ஊழியர்கள் வெட்டி அகற்ற சொன்னதால் மின்சாரம் இல்லை என்ற நம்பிக்கையில் எனது கணவர் மரக்கிளைகளை வெட்டச் சென்று 110 kvமின்சார ஈர்ப்பு ஏற்பட்டு இறந்தார். இவ்விபத்துக்கு...
Complaint comments  Read comments [1]Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — providing regular electricity

 Nathan Pillai Kishore on Dec 16, 2017
சார், குமரிமாவட்டம், அகஸ்தீஸ்வரம் தாலுகா, மின்மாற்றி எண்-tneb 122 /[protected], raya/ 477. மூலமாக கொடுக்கப்பட்டுள அனைத்து இணைப்புகள கடந்த மூன்று வருடங்களாகவே பழுதுபார்க்கும் நிலையில் இருந்தும்கூட, இதுநாள்வரையில் பல முறை தகுந்த முறையில் புகார்கள்...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — excess of billing irregular meter

 Chefkumar on Dec 15, 2017
Hi sir
Here by my customer no[protected]
I have problems for last 3 months in tneb. Even i have made compliant by person no response and also written too. See the below details there are irregular slab rate they have charged
See the below details
Aug used units 360 paid 710
Oct used units 280 paid 1091
Dec used units 540 amt. 2044
I have copy all bills and complain letters but i dont have proper repky. Check this matter and reply me.
Thx & rgds
Kumar
Salem....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — excess shortfall charges added for september and november bill

 Kapil2611 on Dec 15, 2017
Hi,

There are lot of short fall charges applied on my eb bill for continuously two billing cycles, where as i have got a traveling job and i keep traveling because of which the consumption varies, the charges put are :
September : rs 1641
November : rs 6233

These charges are not correct as there is not fault in the meter and the electricity is consumed less.
Request you to reduce these charges as these charges are not correct.

Eb connection number:[protected]...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — not available for electricity

 lingaterminals on Dec 14, 2017
Dear sir,

For your kind of information that, last one weak electricity not available in our container yard. Kindly check and rectified the fault.

E-b =[protected]

Thanks and rgds
Murugan e
Linga container terminal pvt ltd.,
2/88 5c thiruchendur main road,
Muthaiahpuram,
Tuticorin 628 005.
Mobile :[protected]
Ph no :[protected], 2355966 & 3205888
Email : bmtut@lingaterminals.com...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — no street light current in night times

 karthika sundaram on Dec 13, 2017
Please check the street light connection.in night timings no current in our area (Pandalgudi). It will definitely cause theft and insecurity. Please do some immediate action about the issue. Already some people jewellery theft before 3 days. Again and again they were not taking any immediate remedy. Mainly night timing we have no current. Pls take immediate action....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — electric poll replacement (not a private poll its public poll

 Balakrishnanfrommadurai on Dec 11, 2017
Dear sir/madam,
We have requested tneb so karungalakudi officers to replace damaged electric pole which is center of our village. As usual our officials simply taken the request letter but not taking any single step to resolve the issue. We think the officials will come to that premises only if people die from pole accident. We don’t why they are being like this. We hope the necessary steps will taken for the same and prevent us from artificial death.

Place: k. Kovilpatty
Kambur post
Melur taluk
Karungalakudi via
Madurai district
Pin:...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — power line repair

 Srinivasan Pl on Dec 11, 2017
There was a power failure in my house alone one month ago. Eb people came and made a temporary connection using cable drawing current from another line in a nearby house. They have not rectified the problem and the cable is lying outside posing danger to public and children. Kindly rectify the problem.
Service no.[protected]
No.15/16a, sivasailam street, t. Nagar
P. Elumalai...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — request for restoration of electric supply, replacing cyclone damaged electric post, restoration of street lights electric line

 terasa on Dec 10, 2017
Dear sirs,

The concrete electric post at south street, karankadu, paraseri distribution unit, thuckalay e b sub division, kanyakumari district, with numbers 28/5/2, 10/74/, 8m/civil/tky/tneb/190/310398, 03/99/04/4, f ii/61, was badly damaged during the ockhi cyclone on 30.11.2017. The concrete electric post was broken on top, having cracks over the body, some parts withered and is waving. Four houses are at present getting electric connection through the post. The post is lying on a public path way and near a public water distribution outlet. The place where the post stands is surrounded...
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — tneb website - account summary, consumer, support general complaints not working - regarding

 Manoharan V Adv on Dec 10, 2017
I am residing at no.109. Salai street, kancheepuram. I am having electricity service connections in my premises bearing service connection no.[protected]. Iam always paid the electricity bill through online from the date of inception itself. Now more than one year in our town, in online account summary and others have not been functioning, but in rural and other area it has been functioning.in this connections asked concerned asst enginner, he replied and accepted that in town it has been not functioning and further inform me that i will approach you for further relief. Hence i lodged this complaint...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — eb low voltage in house

 padhalam on Dec 9, 2017
After the cyclone (Okchi) we are get current after ten days that no problem i am under stand the situation.. But now after one day our area the two phases are low voltage due to ht fuse failure condition i am inform to (Palliyadi eb office) eb person, je, and the land line no also. Till the complaint not rectified. First they are telling, ok we should rectify the complaint, now they are not attending the phone. Totally no responding, today is third day... Still complaints are not rectified... I think that is the one hour work check the full lines and re fix the fuse but no body can came and see...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — regarding power failure in our locality

 A Jemela on Dec 8, 2017
Sir,

For the past ten days there has been power failure in our area chekkaravilai in mondaikadu, kanyakumari district due to cyclone ochki. Though power failure has been resolved in most of our neighbouring areas only our area didn't get back the power supply. I made calls to the eb department and they asked me to register a complaint through online. Kindly look after this issue and do the needful as soon as possible....
Complaint comments  Read comments [1]Complaint category Neighbours

Tamil Nadu Electricity Board [TNEB] — excess billing for my tneb connection

 Manoj jhambar on Dec 7, 2017
Consumer no.[protected]
S. Mahaveer
[protected]
I had submitted surrenderletter of old meter also given application for temporary connection for the construction at my address. Tneb delayed to replace meter. They have charged excess though my usage is average rs4000 bimonthly. On request to reverse i was forced to pay to avoid disconnection.
Pls help
....
Complaint comments  Read comments [3]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — email id for forgot username and password to change

 Pravin shelton on Dec 7, 2017
The previous tenant has created online payment login and didn't share the details while leaving the house. Now i am not able to pay online as it is still pointing to the old tenant email id for username and password reactivation.

It is very difficult since we do not have the login details for online payment.
Kindly look into this and resolve it.

Emailid: nishait13@gmail.com

Thank you in advance....
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — frequently current is not there in your area (selaivayal)

 karty karthick on Dec 6, 2017
Dear sir,

I have found that twice in a week night/day time there is no current and no response from any of the eb person. This is only happening in our area (Selaivayal_bhadharagiri nagar). I am with my family and my baby is not at all sleeping because we dont know when they are cutting the eb. Twice in a week it happening that also 8 to 10 hours....
Complaint comments  Read comments [2]Complaint category Family & Relationships

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