Tamil Nadu Electricity Board [TNEB] Customer Care
Tamil Nadu Generation And Distribution Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1853
COMPLAINTS

Tamil Nadu Electricity Board [TNEB] Customer Care

Tamil Nadu Generation And Distribution Corp. Ltd.

Webpage:
Address
NPKRR Maaligai, 800 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1646
down
758

Customer satisfaction rating
1%
Complaints
1853
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tamil Nadu Electricity Board [TNEB] related photos (203)

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Tangedco — e-payment

 jennerk on Oct 3, 2017
My customer number is[protected] and i have paid bill of rs.2308 vide transaction number [protected] and receipt number pgdcan 1071405 on 09/09/17, where as you sent a message and email stating my payment rolled back and to pay the bill amount to avoid disconnection. I have paid again on 11/09/17 vide transaction number [protected] but the amount which i have paid on 09/09/17 is not returned. Please do the needful, as it is going to be one month. Reply soon....
Complaint comments  Read comments [1]Complaint category Banks

Tamil Nadu Electricity Board [TNEB] — power cut for 2 hours in midnight

 Mani Aathee on Oct 3, 2017
Power cut for more than 2 n half hours in midnight in our area but no action was taken till 4 hours... We people struggled for more than 3 hours and we r very much irritated, till now v didn't get any response from our tneb villupuram office... We have contacted so many times but still now we didn't get any response... Why there is so much irresponsible in our office... What to v do now or whom shall we contact now...??? We need an immediate response......
Complaint comments  Read comments Complaint category Home & Garden

Tamil Nadu Electricity Board [TNEB] — underground cable detached from post : -reg

 Vegesena Gururaja Ramesh on Oct 2, 2017
From
V. G. Ramesh
32, ayyappa nagar first main road
Virugambakkam
Chennai 600092

Dear madam / sir,
A couple of weeks back, a private contractor had arranged a jcb to dig pit to construct storm water drain, unfortunately the jcb had pulled out the underground cable, but luckily the cable had not been damaged. Due to the jcb's force the material holding the cable gave way and now is dangling dangerously. Meanwhile while filling up the concrete mix i had arranged to lay a 2" pvc pipe under the concrete mix so that this cable can be inserted through...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Tamil Nadu Electricity Board [TNEB] — regards worst power supply in sowcarpet

 Maniveluvt on Oct 1, 2017
Am residing in anna pillai street sowcarpet, whenever rain comes normally power will shutdown, if we call to service to attending, mostly they will not attend the call. If we attend the call they will not come and attend the issues. A. E is also will not attend the call at night, we are the struggler. Some one should take knowledge to higher authority to solve the problem....
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — regular electricity failure and no response

 ranjit D.K.D VINES on Sep 30, 2017
Sir
This is ranjith rajpurohit from no 25 chandrapa st
Sowcarpet ch-01
This is the problem regarding regular fail of electricity an no response at all by the staff
If we ask them they talk all types of bad words
Not even ready to listen or solve the problem
Plz look at this on soon i will be gng to claim a case on electricity department👍👍...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — transformers with heavy power cables exposed outside the road

 Sathishask on Sep 29, 2017
There is a high power transformer which was deployed a year back and the heavy power transmission cables are not completely packed inside the ground.
The cables are exposed so much outside posing high risk for kids who are playing on the roads. There is a ration shop opposite to the transformer due to which we see lot of big rats eating the power cables. Also, during the rainy seasons, if the water logging happens, there are chances for electrocution due to these cables. Kindly take necessary action.

Address: 4th street, kambar nagar, chennai - 600 082...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — 8 hrs and, still continuing without current

 Sripal Jain on Sep 29, 2017
Don't know why the current has been gone in our building and next to us, it is 8pm yesterday when it was off and still now we can't even sleep properly and my one month niece is crying badly due to it. We have also ranged yu yesterday but it went answered lyk a hell, it's 4.40am am complaining abt it coz a human need sleep at night.. Plz look into it...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — changing of the damaged incomer line to the house

 Sowmiya Anish Kumar on Sep 28, 2017
Hi sir, i'm ramachandran residing at no. 32/1, palani andavar koil street, perambur-11. The three face power supply to my house is not available due to faulty cable. This had happened due to regular digging up of the road for many reasons. So now the electricity board has given a temporary single face connection, which needs to be regularised with three face connection through a new cable. We have raised this complaint many times but no action has a been taken. Kindly requesting you to replace the cable at the earliest....
Complaint comments  Read comments Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — I'm complaining about low voltage problem

 Divya bharathi1 on Sep 28, 2017
Dear team,

We are living in kundrathur (Nandhambakkam). People living here are facing low voltage problem for about one month. We have complained about this problem through phone and directly to officers but no action were taken till now. We people are not getting basic needs like water supply for bathroom use and for drinking too for past three days. We need immediate action on this. Children are suffering lot. Kindly solve this problem as soon as possible....
Complaint comments  Read comments Complaint category Family & Relationships

Tamil Nadu Electricity Board [TNEB] — unjustified clubbing of the 4 months reading to waive the subsidy

 N.C.Behera on Sep 28, 2017
To
The asst. Engineer
Tneb
South
New colony
Chennai

Sir,
Sub : unjustified clubbing of the 4 months reading to wive the subsidy
Card no..[protected]
Consumer no. [protected] – name of– chakrapani

I am tenant of the above mention address, i would like to bring your notice that there was unjustified clubbing of 4 months reading and difference in meter reading as per the eb card & online eb records maintain by tneb.

Please note that the following points

During the month of july,...
Complaint comments  Read comments Complaint category Other

Tamil Nadu Electricity Board [TNEB] — disconnection - wrong calculation - no initials in the receipts

 lakshmi68 on Sep 28, 2017
Sir, i am a senior citizen ngo retd., residing at chennai,
My consumer no. Is[protected] of tmilnadu electicity board - region 09-chennai-south - circle 400 - south1 - section 264 - moovarasampet - distribution 671 - teachers colony.

My meter assessment date is 15/3/2017 - rs.35/- due date is 03/04/2017, when i approached to pay the bill they (Eb staff) told me to pay next month, but they have disconnected on 7/4/2017 only by computer record not in the field.

On the next assessment the meter reading staff came to my house at that time the card was missing,...
Complaint comments  Read comments [1]Complaint category Government Organizations

Tamil Nadu Electricity Board [TNEB] — power fluctuation in my area

 D.Sangeetha on Sep 25, 2017
Dear sir, i am arputharaj. D my address 64, periyar nagar, kanagam road, tharamani, chennai - 113. There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, please solve this problem as soon as possible....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — electricity bill for unexpected amount

 Siva Sivab on Sep 25, 2017
ஐயா,
நான் குறைந்த பட்சம் எனது வீட்டிற்கான மின் தொகை
ரூபாய் 1000 த்திருக்கு குறைவாகவே செலுத்தி வந்தேன்
ஆனால் இந்த மாதம் மிக மிக அதிகமாக ரூபாய் 22000 வந்ததை கண்டு நான் அதிர்ச்சி அடைந்தேன் ஆகையால் தாங்கள் அதை சரி செய்து தருமாறு...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — low voltage consistently in pallapan st, triplicane

 Thameemul on Sep 23, 2017
7/5 pallapan street, triplicane, chennai.
There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, request to expedite on complaint.

Thanks
Thameemul ansari
Mob # [protected]...
Complaint comments  Read comments [1]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — regarding regular power cuts

 Mohammed Faize on Sep 23, 2017
Hello sir.. I'm mohammed faize, no 13 haha ram naga, mettukuppam vanagaram, chennai 95 (Near captain t. V) there are more power cut are happening in this area.. From past 5 hours there is no current.. Here there are more num of school private and government school are surrounded... There are lots of school and collage student's are living.. Kind fix this issue......
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Tamil Nadu Electricity Board [TNEB] — billing discrepancy

 kvsmijith on Sep 21, 2017
I got a bill of Rs.4156.00, which was quite a higher amount. If you see my past 3 years bill, you will understand that this is the highest bill that has been levied on me. My usage was a usual like any other month. I went and complained (TNEB Ambattur: I stay at Korattur) and the AE analysed my bill. He claimed that there was a problem in reading of previous two bills (May-June). He also stated that he cannot do anything and the bill ha to be paid.
Please help solve the issue and revise my bill....
Complaint comments  Read comments [1]Complaint category Utility Services

Tamil Nadu Electricity Board [TNEB] — payment dispute

 Malalingam on Sep 20, 2017
Service no:[protected]
Payment made:2374
Bank transaction no:[protected]
Card type:can net banking

Tid no transaction date transaction settlement date transaction amount in rs. Authorisation code merchant name
[protected] 11-sep-2017 12-sep-2017 2, 374.00 054752 tneb
[protected] 11-sep-2017 12-sep-2017 2, 374.00 077764 tneb
[protected] 11-sep-2017 12-sep-2017 2, 374.00 083452 tneb
[protected] 11-sep-2017 12-sep-2017 2, 374.00 086485 tneb...
Complaint comments  Read comments Complaint category Credit Cards

Tamil Nadu Electricity Board [TNEB] — tneb service line rolled on post at less than 4 ft height from ground

 siva.spl08 on Sep 19, 2017
I am sivamurugan from 6th cross street, samayapuram, kundrathur. There is a eb post in front of my house which has service line of 4 houses, out of which 2 houses have got excess service wire and its been rolled on the post. One has has 4 mtr excess wire and the other is 5mtr both are rolled at height of less than 5 ft from ground which is very dangerous since we had kids at home. I went to kundrathur eb with written complaint and the ad is not ready to accept my complaint instead he gave a contact of worker namely muthu who is working in same branch. I spoke to muthu, he came and visited the post...
Complaint comments  Read comments [4]Complaint category Other

Tamil Nadu Electricity Board [TNEB] — average shortfall

 Franklin Prabhu on Sep 19, 2017
Respected sir/madam,
My service no : [protected], meter its working fine but last month bill generating time he is mentioned for meter not working charges amount 260+520. Last 3 months my family settled at chennai so used unit is low level. So please reduce the average short fall amount rs.520

Thanks
Franklin. L
S/o. S. Lazer
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tamil Nadu Electricity Board [TNEB] — eb post laying issue-karapakkam

 Bala Karthikeyan on Sep 19, 2017
Dear sir / madam,

For your kind attention, karapakkam near amma unavagam few people are trying to lay the eb post by changing the older post which as been already there...
Issue is they are trying to lay the post near drainage tank which may cause life threatening issue to public as well as vehicle passing through the side.. With the interest of public safety. Take immediate action.....
Complaint comments  Read comments [1]Complaint category Neighbours

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