Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I am writing to lodge a formal complaint against a bus driver who verbally abused me.

On [07/09/2023], I boarded the [TN 55 - N0975] bus at [POLLACHI TO COIMBATORE].It was around 6 PM i have entered the bus at pollachi and at 7'o clock it reached ukkadam bus stand at coimbatore. The driver was extremely rude and unprofessional in his behavior. He used offensive language and made rude comments towards me, which made me feel extremely uncomfortable.

I believe that this kind of behavior is unacceptable and should not be tolerated. I would like to request an investigation into this incident and appropriate action to be taken against the driver.

Thank you for your time and attention.

I am Kowsika final year college student from Coimbatore. I used to travel to college by bus number 20A and 90A.Today morning I went to college in 20A.When I stepped into the bus the conductor shouted at me Why you stepped into this bus.Why had you not go by 90A and he shouted at the driver why he had picked me up ". He is very rude with all the passengers. This is not the 1st time. Kindly take the necessary actions as soon as possible. The bus number is
TN 38 N 3673

I am Kowsika final year college student from Coimbatore. I used to travel to college by bus number 20A and 90A.Today morning I went to college in 20A.When I stepped into the bus the conductor shouted at me Why you stepped into this bus.Why had you not go by 90A and he shouted at the driver why he had picked me up ". He is very rude with all the passengers. This is not the 1st time. Kindly take the necessary actions as soon as possible.

On our way to gudalur the bus conductor assualted us. I, being handicapped was attacked by the bus conductor. It happened when my friend questioned the conducter for payment of 150 rupees for a small speaker. He also verbally discriminated us and abused us for being from Kerala. My friend was also attacked by him when we showed him the TNSTC rules and regulations. Below attaching the bus information

Bus number: TN 39 N 0433

Buses are driven on road without any speed limit. In other states viz Telangana all buses speed is automatically locked. They cannot cross certain speed. But in Tamilnadu Bus is most dangerous mode of travel to everyone. Please look into it. Your kids also travel on roads. One or the other day what happens when these rash drivers faces them. Worst public transport. Dangerous buses.

I booked a AC bus from Tenkasi to Bengaluru on 2 September, but the bus that showed is a worn down non AC bus. Which is so bad with unopening windows, broken pushback, broken arm rests.

In Ac bus the Ac is not in a working and the conductor and driver didn’t give a proper respond to the passenger’s and the passengers paid ₹190 for the chargers from Salem to Coimbatore journey

Hi

I am traveling from Neyveli to Chennai and I have given Rs.500 and additional the conductor asked Rs. 20. So totally I paid Rs.520 and he gave me the ticket for Rs.215(attached the ticket for your reference) and remaining change he didn't provide me...after he left the bus and there were no conductor i.e, the bus which I travelled doesn't have conductor at all. And my remaining amount is not paid to me. Pls check this issue and do the needful.

From sholinganalur to Guindy there is a bus stop named okkiyamprt the bus drivers did not stop the bus at bus stand.They are very rude.Take immediate actions.

அனுப்புநர்:
முருகன் (பத்து ரூபாய் இயக்கம் - மாவட்ட செயலாளர்) Opp: பஸ்கண்டக்டர்
17/D, வேட்டைக்காரன்பட்டி கூட்டுரோடு, வளத்தி, bus no: 216
மேல்மலையனூர் வட்டம், விழுப்புரம்...

Hi TNSTC,

THIS IS MANIKANDAN FROM KRISHNAGIRI BOOKED TICKET FROM HOSUR TO CHENNAI, I BOARDED BUS AT KRISHNAGIRI AROUND 10.15PM BUS NUMBER TN23 N2526 PNR Y46525776
Reserved seat on left side of 3x2 seater bus where only two seats available seat number 29 and 30 whereas I have alloted seat on right side of bus which having three seats. Kindly take immediate action against this discrepancies.

Get reasonable fare and provide appropriate service..

Dont reduce quality of service and ask us to
tolerate please. .

Cuddalore
Bus 4D mudaslodai Cuddalore district
Contocter name dhurai
Every bus Stop is not stoped in girls standing in bus stop and behaving is worst for Girls in bad words.
Telling In free ticket for Girls
So please action the report.

I booked a ticket from Chennai Tambaram to Madurai on Tnstc Online portal with arvinth.[protected]@gmail.com Mail and [protected] phone number. Amount was deducted from Account via gpay and it shows that transaction is successful but the ticket booking has failed. Kindly do the needful and refund.

Compliance rise for bus service.

Respect sir,

Yesterday I was booked VELANKANNI to BANGALORE on 15.08.2023. The bus was special bus ( AC Sleeper ) .Velankanni Service Start time : 18.35 and ( Thiruvarur ) my picking Time 19.35 I was waiting for a while and I was reached on time but bus not came till 10.00 pm .I don't know what status of the bus.The contactor mobile number messages also not received my side and also no support in TNSETC site.In case bus was not scheduled in your side to inform a passenger earlier as soon as possible or refund the amount.Any information is not came and bus also not came?.

So that I want my refund my booking amount regarding refund amount.Book Amount Rs.1080 only...But can't able to get my refund amount why because status of the bus is showing Journey started.

I have booked the ticket between Bangalore and Nagercoil on July26 2023. The amount of 1695 has been debited but ticket has not been booked. I want to know the status of refund. If the amount is not refunded then kindly do the needful.

UPI TRANSACTION ID[protected]

As I am traveling from kallakurichi to Tiruvannamalai in Tamil Nadu Government
The bus is going to Bangalore
TN25N0394 as Depo of Tiruvannamalai -2
Code 747249 and he is not physically fit and he is professionally doing this ..by getting changes from everyone.i gave 200 rupees he returned me only 40 rupees I asked for remaining 100 rupees he is shouting like hell and misbehaving with me ...

Today i had booked 2 tickets for my journey from Chennai to madurai on 12/08/2023 (16:00 AC seater/sleeper) for total amount of 1365, money got deducted from my bank account but ticket not booked
Kindly refund the money
Transaction id : T2308091424578410236356
Collect id : HDF23A011500E6B4D50942EE9FE8013E626

Regards
Thamodharan k

Sir, I Ullas V A on 06 Aug 2023 at about 2040 hrs approached the bus no TN 21 N 1851 parked at Puducherry Pudupalaiyam Bus stand to travel from Puducherry to Melmaravathur. The bus driver was standing on the boarding step and I requested to allow me to enter the bus. He refused to do so stating that there is no room available. On this I requested him that I am willing to travel without any seat. Thereafter he told me that the bus doesn’t have a stop at Melmaravathur. It is pertinent to mention that in the display board of the bus it is clearly mentioned that the bus have a stop at Melmaravathur (Images enclosed). The bus driver was very rude & arrogant in his behaviour. The reason for his atrocious behaviour to an unknown passenger is not understood. Due to this I was unable to travel on the day which eventually resulted in huge loss personally as well as professionally to me. I request to take stringent disciplinary action against such erring staff who tarnish the image of TNSTC. Thnx

Hello sir/Madam,

Me and my wife are travelling from Nellore to chennai in a Tamilnadu AC Bus with registration number is
TN 21 N 3125
S.C 5442 on August 6 2023 at 11:00 AM
We are carrying two suitcase luggages. Each one is less than 15 KGS. After boarding bus and travelled to some distance. The bus driver started collecting the money for tickets then asked extra 75 RS for the luggage. I resused to pay because other travellers who are with normal luggage bags carrying two per one person are not being charged.
He charged us just those are suitcases which are not even bigger they are normal 15 kgs capacity luggages.
Conductor demanded that the luggages must be charged otherwise he will not let us to travel in the bus.
We do not have any other option as we travelled certain distance from the bus stop.
If he would have told that earlier we would not have boarded the bus. The conductor is rude and not answering properly.

My mobile number is [protected].

Thanks
Sai Yugesh

Hai

We have been waiting more than 2 hours for manamadurai bus..More buses are came and no one is ready to take us.. They simply said buses are keep on coming for manamadurai... But Conductor and Driver never bother about passengers..

Request you to take necessary steps to allow people in late night..