Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Dear team,

The behaviour of the conductor of the bus taken from kumbakonam at 8.00 pm on 09.06.2023 to Chennai. The conductor was aged by not behaved according to his age. He told me to get into the bus but while getting ticket he was telling let the chennai people sit at the front, you go and sit at the back.
Kindly take steps against the rude behaviour of the conductor.

Thank you

Yours faithfully
GOMATHI S
[protected]

Date :[protected]. I am a Daily traveller by bus on Return Journey from Thanjavur to Thiruvarur at 8pm. Buses were irregular or No Buses Between 7.30 to 9 Pm.. During this period Private Buses PLA & Shriram Bus service was the only source towards Thiruvarur Route bus fully loaded with Local Passengers of Mariamman Kovil, Saliamangalam, Ammapet & Needamangalam..The State Transport Buses were avoiding Convent Bus Stop or Not Stopping the Bus while there were People waiting for the Bus for a Long time including ladies. When a Nagapattinam Bus Mostly which is departing from New Bus Stand at 9pm passes through Convent Stop without Stopping. Yesterday I saw a passenger was running towards the bus which was not stopping and he slipped but some how managed to board the bus.During the time Between 8-9pm there are more than 10 Mannargudi, Pattukudi buses passing through most of the buses were half empy. The Drivers / Conductors are adament without answers. I kindly request you to do the necessary and rectify this problem.. You can cross verify this issue with the passengers in Convent Bus stop between 8 to 9 pm ..for justification ..Thank You

Sir, Kumbakonam to Chennai on road hotel sree apoorva kuppiyampuliur. Rest room is very very bad. Snacks and water bottle High price, labour is very bad treatment. Hotel surrounding is not clean. Pls change organised other best hotel.

Regards,
Ambikapathy Meikkappan,
Film executive producer
Chennai.
[protected]

வணக்கம். நான் ராமநாதபுரம் மாவட்டத்தில் வசித்து வருகிறேன்.நானும் எனது அம்மாவும் இன்று சுமார் 4:45 மணிக்கு சென்டர் பிளாக்கிலிருந்து (centre block) பேருந்து நிறுத்தத்திற்காக (busstand)காத்திருந்தோம். அப்பொழுது டவுன்பஸ் -(Townbus)1 கீழக்கரை பேருந்து அங்கே நின்று கொண்டிருந்தது, அதில் ஆண் பயணிகளை மட்டும் ஏற்றிவிட்டு பெண் பயணிகளை ஏற்றாமல் ஓட ஓட ஏற்றினார் ;அதிலும் சில பயணிகளை ஏற விடவில்லை ;இதை வினவியதற்கு, உனக்கு வேற பஸ்சே இல்லையா மற்றும் தகாத வார்த்தையில் திட்டினார்கள்.
இவர்களின் மேல் தக்க நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன்.
குறிப்பு
பேருந்து எண் :TN 63N1326
தேதி :06/06/2023
நேரம் :மாலை 4:45பின்
பேருந்து :(1)

OB
Reference number: OB22780326
I booked a bus bangalore to chennai on[protected].
Money debited but my my travel denaied by app.
I enquired on bus stand also my booking was not done.
Yet money not refunded.

Attaching image.

I was trying to book bus from bangalore to chennai in tnstc app online.
Money deducted but app rejected my travel. I enquired to bus stand also ticket was not booked.

And yet money was not refunded to me.

OB Reference number: OB22780326

I was trying to book bus from bangalore to chennai in tnstc app online.
Money deducted but app rejected my travel. I enquired to bus stand also ticket was not booked.

And yet money was not refunded to me.

The conductor working in bus number TN 72N 1958 on 03.06.2023. the bus departed from tirunelveli newbusstand at 15.15 hrs. The conductor working in the bus having worst behaviour to the passengers and using foul language in front of all lady passengers and children are in the bus. He is speaking foul language infront of all. He is not in proper uniform and name badge. He is not bother about his language.

Bus not stopped in my town bus stop.
myself and along with me there are 7 people with their kids expecting the bus arraival. the government bus has passed without stopping. i didnt noticed the bus registeration number.
but the other details are:
place : krishnapuram, kadayanallur
district: tenkasi
bus : old green color model, front side mentioned as shencottai with slightly damaged board. back side mentioned as Tenkasi.
Time : 1.12 PM
date : 03 june 2023

Bus not stopped in my town eventhough bus stop is there. we are 5 to 7 people with their childrens waiting for the bus arraival. but the bus driver not even looking at us and not stopped.i have not noticed the bus registeration number. but the timining is exactly 1.12 pm date 03 june 2023 and the bus is going to shencottai. front side it is mentioned as shencottai and back side mentioned as tenkasi. its a old green color bus.

Place: krishnapuram, kadayanallur.
contact number : [protected]

Hello Service Team,

As I planned to travel to sengottai from hosur with bus number TN01 AN 2530, the dropping point is not providing the water and my pregnant wife troubled a lot due to late night drop at 22.57 PM.
The restaurant name was hotel Sangeetha high class veg restaurant nearby salem. Please do the needful..

Contact:[protected]

Only few buses is available from Chennai to pondy. Even that buses is ot boarding at sp kovil stop chennai.

People are suffering..

Make a remedies to this concern.

It will helpful to people .

Dear Sir,

Vanakkam!!!

I am writing this letter to inform regarding the bus no 102 is not goes inside the walajapet i was asked to conductor he said this bus not go inside walajapet.

Most of the buses evening time not goes inside walajapet like 155, 102, 502

Kindly take necessary action and do the needful.

The vehicle no is 2016

Incident place : Vellore
Time : 07:30 pm to 08 :00 pm
Date : 29.05.2023

Update Me ASAP

Warm Regards
K.Yuvaraj
[protected]

Very worst, very rare buses so gets full every time. What kind of govt is this?
Already raised complaint once but no steps taken. We girls couldn’t able to board in rush buses.

Dear team,
I'm writing this complaint about the Bus service to the chettipalayam area, there is no bus service provided as per the timing, when I see the bus service it shows like every 30 mins there is bus service to chettipalayam, but I'm waiting at GH bus stop for more than 2 hours, there is no single bus came to this way, the bus number to GH coimbatore to chettipalayam are 73, 8, and also due to road condition some of the buses are not operating up to chettipalayam to singanallur, Kindly look into this issue... there are more than 2 lakhs people living in chettipalayam area... so kindly look into it avoid these consequences

Sir, The Town Buses running from Tirunelveli to Thirupani Karisalkulam (7R) and to Vettuvan kulam (7P) are not operated regularly. The buses are not coming in time and are frequently cancelled. As the villages in this route are away from the Main Road (Cheranmaha Devi Road), we have no other bus services. The people are depending on only these buses (rout Nos. 7R and 7P). The people living at Thirupanikarisalkulam, Sri Thirumal Nagar, Vettuvankulam, Velalar kulam and Vaduganpatti are very much suffering. Kindly take necessary action for good and regular service of these buses.

Bus no. Tn 30 n 1782, bangalore- salem (via hosur) fly over,
on the rainy time on 30.05.2023 (tuesday) around 7.15-7.30(time not sure) the conductor of the bus stopped at madiwala many old passengers were standing to take the bus but he told its not flyover though the bus had a sticker saying flyover image is attached, when i asked him he told that he can take only salem ticket and not hosur

this is happening all the time
this should be resolved immediately

Hi I'm from coimbatore. Every morning 84B government bus which is free for ladies is not coming. As we don't have any other bus till 8 to reach Eechanari.kindly make sure to provide a bus to travel to Eechanari or 84B to come on morning

On 29 th May 2023, 09.09pm i have tried to book two tickets from Bangalore to Chennai. Payment 1000 has been made but i did not recieved tickets. I have tried it as guest user. I need refund of my money. I have only upi reference number and i have mention below.

UPI reference number :[protected]

Hi TNSTC team,
I am one of the passenger who tried the onboard the Chennai bus from poraiyar which is Nagapattinam district. Here there is no regulation at the bus depot or at the management. People have to rush and get seats as there is no reservation or token system for passengers to book a seat. It is the only pushback bus from this place to Chennai. So it is becoming a mess among passengers. Some put seats via window with items or jumping in through windows, while others rush via single door. There is no first come first serve model too. We can see lot of quarrels among passengers which is making the journey unpleasant. Could we put some method to regularise this? We already had token based manual booking and seems it was used by the depot people for their personal favour band convenience.

Hoping for a better solution from the team