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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated May 13, 2024
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 7

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M
ManiBharathi23
from Tirupur, Tamil Nadu
Oct 25, 2023
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Carlessness in Hygiene and pest control

I am writing to express my deep dissatisfaction with the condition of one of your buses that I recently traveled on. On [25/10/23], I boarded one of TNSTC's buses, which was plying on the [Coimbatore to chennai * TNSTC * PNR:T48724216, DOJ:25/10/2023, Conductor Mobile No: [protected], Vehicle No:TN01AN3220, Route No:460NS], and I would like to bring to your attention a severe issue I encountered during my journey.

The bus, while...
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Gokul jeyabal
from Mannargudi, Tamil Nadu
Oct 24, 2023
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High price ticket charges in private bus(New star)

Address:None

This is Gokul from the Thiruvarur district. Since my early years, I have resided in Valacheri.
I left my village of Valacheri and travelled to Mannargudi today, October 24, 23. About 15 kilometres separates them. According to government regulations, it costs Rs. 12 to go from Valacheri to Mannargudi; nevertheless, commercial bus transportation charges a hefty Rs. 15 for the same route. I hurt more from it. Please intervene to prevent...
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M
Manikandan@24
from PUDUKKOTTAI, Tamil Nadu
Oct 21, 2023
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Lost my pink bag

Address:104/1 malai yandi nagar keeranur pudukkottai kulathur t.k 622502

Lost baggage
Myself Manikandan from Kongu engineering college travelled from erode to karur in the madhurai bus cbe ltd OD[protected]

we boarded the bus in erode around 6.25pm
Bag colour: pink colour
Bag name : tharagai...
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P
PrabuKS
from Krishnagiri, Tamil Nadu
Oct 21, 2023
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Purse with ID cards

Respected sir,
My name is J. Abdul Moinuddin, I travelled from Chennai to Krishnagiri from CMBT bus stand koyembedu on 20th November, 2023 in a special bus.
During my travel I lost my Purse inside the bus which contains cash and other important documents.

We started our travel from 4.30pm. It is the only bus started from koyembedu while all others buses shifted to poonamalle. I forgot the bus number but I have...
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S
S.Shaahir Ahamed
Oct 21, 2023
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Refund for Bus

Date - 24/10/2023
PNR - T48159021
Route - Chennai to Kumbakonam
Service Class - AC Sleeper
Route No - 303AB
Trip Code - 2230CHEKUMBA
Departure - 23:15:00...
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S
Sneka P
Oct 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

Address:Coimbatore

I attempted to reserve two tickets with SETC on October 20, 2023, from Coimbatore to Tiruchendur. My account has been debited for Rs. 900, but the ticket has not yet been reserved. Please settle this issue and issue the money back as soon as you can.

I have attached the transaction snip below for reference....
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Address:3/134D,12th cross street, Nehru Nagar, Dharmapuri

We were traveling from Dharmapuri to salem in ordinary govt bus ( TN 29N 2773) morning (8.30 am -10.00am), i was travelling along with my Dad (71yrs old ), we requested to conductor to stop at Manipal hospital, salem but th3 conductor refused to stop, which leads me to get down in another traffic place and return by some other bus. The ordinary givt bus stopped at various places around 20 plus stops during the journey ( some places bus stop...
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21G
Bus number ending with 1457, the conductor assumed I'd be okay with him not paying me back rs1, the ticket costs 19 and I gave him rs20.
He went to the other end before I could ask him and the bus got crowded....
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P
Prathiparengan
Oct 16, 2023
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Amount debited from my account

Dear Sir/ Madam,
I have tried to book one ticket of ₹425 from Coimbatore to Tirunelveli on 11 oct, 2023 through Tnstc mobile app. Amount of ₹ 425 debited from my account but ticket not booked. I have sent mail to billdesk lot of times by attaching bank statement and booking status of ticket ( OB ref no : OB[protected]. They didn't give approval for my refund and they not responding. Kindly do the needful....
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S
SenthilBalaji P
Oct 16, 2023
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Money debited but ticket not booked for many times

[protected], On this date i booked a 2 ticket from salem to chennai on RouteNo:2225SALCHEAC, but the amount of 1025 is debited and the ticket is not booked.
contact details:+91-[protected]
EMail: [protected]@gmail.com...
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E
ErHariAkashP
Oct 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Refund Immediately

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 28/09/2023, I tried to book a bus ticket from Chennai to Rajapalayam in SETC. Amount Rs.600/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.i need money immediately.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 28/09/2023
OB No : OB24716156
Amount : Rs.600 /-...
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M
Makilamithra
from Coimbatore, Tamil Nadu
Oct 14, 2023
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Male passenger is allocated in ladies quota

I booked a ticket in setc bus from Chennai to mettupalayam for journey date of 13th Oct. I booked the seat no 13(W), which is under ladies quota.
But the conductor given the seat no 14 to male passenger.
I asked conductor how he can gave ladies seat to male passenger but he replied that "it was cancelled". And also I asked him to allocate some other seat to that male passenger, but he refused by saying there is no seat available.br...
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A
Oct 14, 2023
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Bus driver behaviour

Raguram bus from Tiruvannamalai to kalakurichi route bus.I am disappointed in bus driver and the conductor on arrogance behaviour towards me as a women.They asked me to get down from the bus and take another bus when I about to take ticket for vanapuram place Eve though the bus is half empty.I was not feeling well to stand.Need nesaccary action to be taken on both driver and the conductor....
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V
Vasant1750
from Kattumannarkoil, Tamil Nadu
Oct 14, 2023
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Money debited but ticket not booked | UTR: 328733071961

Hi,
I tried to book ticket in tnstc website from CHIDAMBARAM to CHENNAI on 23rd Oct.
During transaction, I choose UPI to make payment, and my money(Rs. 290) got debited but seat not booked.

UTR:[protected]
Transaction ID: T2310141330219449951807
Collect Id: ICI9cc129d[protected]a26db[protected]

Request you to help to get a refund

Thanks...
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N
Naveen638772317
Oct 13, 2023
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Conductors not giving the change properly

In every bus I saw so many passengers leave the rupees from 1 to 9. Why they all conductors taking money from passengers.
They are not giving the proper change to anyone...
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S
Santhoshk249
from Salem, Tamil Nadu
Oct 12, 2023
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Complaint about Duty Conductor rude behaviour

Dear Team,

Just now I tried to board Salem to Coimbatore bus to alight at my dropping point Avinashi bus stand.

There are many buses. I have asked conductor at one bus whether this bus goes to Avinashi or not. He rudely behaved at me as "all buses go everywhere, am I have to tell you this detail, get away. " in very harsh manner. Then he told me to board bus near to me which is Point to Point bus which does...
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K
KaviyarasuE
from Kallakurichi, Tamil Nadu
Oct 12, 2023
Oct 15, 2023
This thread was updated on Oct 15, 2023
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Request for refund my money back because of bus ticket is failed

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 11/10/2023, I tried to book a bus ticket from Salem to Nagercoil vadacherry in SETC. Amount Rs.540/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 11/10/2023
OB No : OB24986798
Amount : Rs.540 /-

My...
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S
S. Shunmugapriya
Oct 8, 2023
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Rural buses not operating on time

I have travelled from Tirunelveli to Sriviliputhur recently. While I return the bus I took at Sriviliputhur around 12:30. It was running very slow and stopped at all stops. Atleast this is acceptable as there are passengers from rural villages. But the driver stopped at rajapalayam for lunch and took break as 30mins. Almost 45 passengers in the bus was sitting at hot sun. Before dropping for lunch conductor didn't even inform the time for...
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S
Suvaathii
from Salem, Tamil Nadu
Oct 6, 2023
Oct 6, 2023
This thread was updated on Oct 6, 2023
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Though amount was deducted, ticket not booked

Website:TNSTC Official website

Subject: Complaint Regarding Unsuccessful Bus Ticket Booking

Dear SETC Customer Support,
I am writing to report an issue I encountered while attempting to book 5 bus tickets from Chennai to Salem from TNSTC official website on 28/09/2023. I logged in as a Guest user since I do not have an SETC user account. Unfortunately, although the amount of Rs.2560/- was debited from my bank account, the ticket was not successfully...
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S
Shirly_2591
from Chennai, Tamil Nadu
Oct 3, 2023
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Lost amount while booking ticket

Website:tnstc. in

I would like to let you know that on 27/09/2023 I tried to book ticket through https://www.tnstc.in/

My OB ref no. is OB24690728

My amount got debited through hdfc bank, but the ticket was not booked. I lost Rs. 2375.

Please do the needful.

Thanks
Shirly....
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