Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

We were traveling from Dharmapuri to salem in ordinary govt bus ( TN 29N 2773) morning (8.30 am -10.00am), i was travelling along with my Dad (71yrs old ), we requested to conductor to stop at Manipal hospital, salem but th3 conductor refused to stop, which leads me to get down in another traffic place and return by some other bus. The ordinary givt bus stopped at various places around 20 plus stops during the journey ( some places bus stop...

21G
Bus number ending with 1457, the conductor assumed I'd be okay with him not paying me back rs1, the ticket costs 19 and I gave him rs20.
He went to the other end before I could ask him and the bus got crowded....

Dear Sir/ Madam,
I have tried to book one ticket of ₹425 from Coimbatore to Tirunelveli on 11 oct, 2023 through Tnstc mobile app. Amount of ₹ 425 debited from my account but ticket not booked. I have sent mail to billdesk lot of times by attaching bank statement and booking status of ticket ( OB ref no : OB[protected]. They didn't give approval for my refund and they not responding. Kindly do the needful....

[protected], On this date i booked a 2 ticket from salem to chennai on RouteNo:2225SALCHEAC, but the amount of 1025 is debited and the ticket is not booked.
contact details:+91-[protected]
EMail: [protected]@gmail.com...

On 28/09/2023, I tried to book a bus ticket from Chennai to Rajapalayam in SETC. Amount Rs.600/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.i need money immediately.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 28/09/2023
OB No : OB24716156
Amount : Rs.600 /-...

I booked a ticket in setc bus from Chennai to mettupalayam for journey date of 13th Oct. I booked the seat no 13(W), which is under ladies quota.
But the conductor given the seat no 14 to male passenger.
I asked conductor how he can gave ladies seat to male passenger but he replied that "it was cancelled". And also I asked him to allocate some other seat to that male passenger, but he refused by saying there is no seat available.br...

Raguram bus from Tiruvannamalai to kalakurichi route bus.I am disappointed in bus driver and the conductor on arrogance behaviour towards me as a women.They asked me to get down from the bus and take another bus when I about to take ticket for vanapuram place Eve though the bus is half empty.I was not feeling well to stand.Need nesaccary action to be taken on both driver and the conductor....

Hi,
I tried to book ticket in tnstc website from CHIDAMBARAM to CHENNAI on 23rd Oct.
During transaction, I choose UPI to make payment, and my money(Rs. 290) got debited but seat not booked.

UTR:[protected]
Transaction ID: T2310141330219449951807
Collect Id: ICI9cc129d[protected]a26db[protected]

Request you to help to get a refund

Thanks...

In every bus I saw so many passengers leave the rupees from 1 to 9. Why they all conductors taking money from passengers.
They are not giving the proper change to anyone...

Dear Team,

Just now I tried to board Salem to Coimbatore bus to alight at my dropping point Avinashi bus stand.

There are many buses. I have asked conductor at one bus whether this bus goes to Avinashi or not. He rudely behaved at me as "all buses go everywhere, am I have to tell you this detail, get away. " in very harsh manner. Then he told me to board bus near to me which is Point to Point bus which does...

On 11/10/2023, I tried to book a bus ticket from Salem to Nagercoil vadacherry in SETC. Amount Rs.540/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 11/10/2023
OB No : OB24986798
Amount : Rs.540 /-

My...

I have travelled from Tirunelveli to Sriviliputhur recently. While I return the bus I took at Sriviliputhur around 12:30. It was running very slow and stopped at all stops. Atleast this is acceptable as there are passengers from rural villages. But the driver stopped at rajapalayam for lunch and took break as 30mins. Almost 45 passengers in the bus was sitting at hot sun. Before dropping for lunch conductor didn't even inform the time for...

Subject: Complaint Regarding Unsuccessful Bus Ticket Booking

Dear SETC Customer Support,
I am writing to report an issue I encountered while attempting to book 5 bus tickets from Chennai to Salem from TNSTC official website on 28/09/2023. I logged in as a Guest user since I do not have an SETC user account. Unfortunately, although the amount of Rs.2560/- was debited from my bank account, the ticket was not successfully...

I would like to let you know that on 27/09/2023 I tried to book ticket through https://www.tnstc.in/

My OB ref no. is OB24690728

My amount got debited through hdfc bank, but the ticket was not booked. I lost Rs. 2375.

Please do the needful.

Thanks
Shirly....

Hi,

I have booked a ticket from Tirunelveli to Chennai via Madurai and the bus timing is at 19.30 PM on Oct 3rd, 2023. My transaction is done through the UPI QR code from the website through my Paytm app. My Money is debited from my account and I have received no ticket. The website shows an NGIX error. Currently, I have booked an expensive private bus for my travel because my ticket is not being received. Kindly help to get...

Transaction ID is[protected]...

Hi,

I had made a transaction of Rs.520 for a travel from Bengaluru to Coimbatore as on 2nd October 2023. It was a UPI transaction which shows successful in my Mobile and the money is debited. However, the ticket status shows failed and the Ticket is not booked. The Helpdesk numbers which are added in the site are not even working and the Site quality is too low.
Please check on this and kindly help me with the Refund...

Hello Sir,
I am just now boarding a bus from Cuddalore to Chennai via tindivanam on Oct 2 2023. I had boarded the bus from Cuddalore bus stand. When the bus came the bus was almost full, when asked with driver\conductor they mentioned that the bus is occupied from Cuddalore bus depot. I am waiting in the bus stand for 1.5hrs and there was no bus in my route and even when it comes to its starting position I e., Cuddalore bus stand...

On 27/09/2023, I tried to book 1 ticket from Tirunelveli to Coimbatore in SETC. Amount Rs.435 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB24700113 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Arulmozhi Rathiga Devi Mail Id:[protected]@gmail.com Regards...

Am lokesh today morning 8.40am[protected] started traveling from kanchipuram to sriperumbudur ticket spare 36 only conductor giving 40 rs ticket vehicle number Tn25-N 0544 tiruvanamalai branch & cheyyar division and driver speaking unparlimentry...