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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025

Complaints 4212

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324

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 181

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Address: Tirupur, Tamil Nadu, 638459

I am came from puliyampatti which was in erode district. The bus daily came tripur and departure on 7.15 am the name is madurai bus and it is boarding on 7.40 am but this bus never stop in thaneer pandhal bus stop. Each and every bus from puliyampatti to tripur they were stop the bus on this bus stop. When I ask the conductor why are you stop this bus stop and he replied me as we never stop this bus in this stop, if you can then go to anyone. This is very cruel and his talk is very disappointed me. I request you to please take necessary action thank you

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We hired bangalore to tiruvanamalai bus and took ticket for krishnagiri, the bus started at 4 at bangalore, driver and conductor both did assault mistakes and allegedly tried to misbehave with the lady passengers, i'm the one travelled in the same bus and compulsively asked to get down at mid of the road at 7.15 in between salem byepass and tiruvanamalai bye pass, he was using bad words and didn't care about passengers comfort. This should be considered and action should be taken severely.

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Address: 600100

We started to travel from madurai to tindivanam at 10:30 on[protected], conductor told us to take ticket up to chennai. That to 280 rupees per ticket 3 members we traveled and paid 840. Without serving for people need then why you people are in service at tamilnadu transport? Don't take this kind of complaints just like that. Your site customer satisfaction report tells about you people servicing nature I ashamed to tell this as a tamilan. Am not reporting all but most of the workers are like this only in tnstc. Bus detail: tn58n1847 mp168 39f

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Address: 600002

Hi this is nachiyappan i reserved the ticket koyambedu to karaikudi bus number is 133 ud seat number is 13 and 14 date is 22/01/2017 my complaint is my push pack seat is not working i complaint the driver and conductor and office also but nobody give proper response they told that adjust i told that why i adjust but problem not solved and driver shouted this is government bus not private so you will adjust i am too much suffered this journey i am not expected this kind of response from driver side

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M

Marimuthu Bhavani

from Jabalpur, Madhya Pradesh

Jan 24, 2017

Tn30 n0762 today 23/01/2017 night 9.20pm erode to mettur bhavani moonroad bus stop not stop by condrekter so bhavani nely stop [protected]

Seat accommodation - Comment #2645562 - Image #0

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I have reserved for 6.00am ECR from kumbakonam to Chennai bus I'd no E472, route no 307UD.Now the time is 6.31 since there is no bus is arrived at pickup point. There were no proper response from corporation side and none controlling officer at the boarding place. Nearly 30passengers waiting for bus without any intimation. Please take certain action asap.

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Address: 613001

Website: Tnstc.in

Bus no 245 D - I've booked seat no 46 window seat. But conductor forced me to sit on last back seat.. even i couldn't siy there comfortably.. from tiruvarur to chennai which is 8 hrs.. 30 rupees extra for online reservation but even i couldn't claim my right.. conductor is the worst person I've ever seen..please file a complaint against him..he got an extra amount from unreserved passangers.

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Address: Cuddalore, Tamil Nadu, 607802

Website: TNSTC.co.in

Please teach some good behavioral things to your employees. They are dealing the ppls with rude manner and there is no respect even for senior citizen. why your organization is providing e-ticket??? then why the conductor asking for the print out?? morning 3 'o clock where i can get the print out. He asked me to get permission from higher officials even am having the mail which your organization have sent me. He was scolding the passenger exactly in tamil words " you peoples are simply booking the tickets from home itself and bringing it to me in the electronic mode why the hell i should allow you?".
Finally he did allowed me. even?? is your higher officials asking for the print out with the conductor?? is E-ticket is not enough to travel in tamilnadu govt bus? He din even checking for the ID card instead of that keep on asking the print out copy.it has happened today[protected] Neyveli to Chennai bus time (3.20am).

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P

priya santhakumar

from Coimbatore, Tamil Nadu

Jan 23, 2017

I'm at theni bus stand now.here above 150 people's are there.all are going to tirupur but buses not sufficient so please arrange more buses to tirupur

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Address: Coimbatore, Tamil Nadu

We boarded bus from palaghat to coimbatore, yesterday 17th jan 2017.when the bus reached near chavadi, he carelessly drove the bus over a pit and the driver's sudden brake literally threw me off the seat and severly injured my spinal cord. Had to take a x ray and MRI scan and was diagonised with a disc conpression. Now im asked to undergo complete bed rest for 6 -8 weeks. I underwent a lot of pain and in addition have to undertake the expenses all beacuse of the driver's carelessness. im aged 54. Kindly do take some steps to stop this behaviour of drivers, so that others will not suffer

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Address: 600005

Website: [email protected]

On 13.01.2017 i was waiting for 248 bus at pattalam stopping at 9 40 a. M.. After waiting for long time 248 digital board bus arrives behind 7b bus but instead of driver seeing at me and i was showing my hand to stop the arrogant driver dint stop the bus and he was overtake the 7b bus and he went straightly. Then i called my friend and chased down the same bus at pudur and i took picture of that bus... This was very worst thing done by that driver because of these worst drivers all drivers are getting bad name kindly please take necessary action on that driver..

Note : bus number tn 01 n 8878, route number 248 (Vallalar nagar to pudur) digital board

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Address: 600089

I m traveling on setc ultra deluxe 14.1.2017 nit 7pm from mohamed to dharapuram. The bus driver parked near villupuram the name of hotel j classic...in that hotel have maintaining the poor servants and foods...i ordered to barrotta...the rate is 60 rupees...i asked to servant the rate two barrotta is 60...he conform on it.then after i ate they give bill for 100 rupees...they told the non-veg kurumA is 40 rupees...bt before eat they not tell like this...and they told roughly...pls the honesty officers please take action for ths and give guideness to drivers dnt stop these bad hotels...not only me ..many people injuries at the same problem.. money not problem..bt these hotels fully cheated all passengers...a

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Address: Chennai, Tamil Nadu, 600005

12g and 45b children's garden school bus stop
School vitta kutama erukunu nikka matikuranga pathutu apadiyea poranga adhunala romba kastama eruku vituku poga late agudhu
Amma buspass kamicha pathilayea eraki vituranga. Buspass yeaduthutu varala so ticket yeaduka pona bus ahh vitu erangu nu soluranga keata thituranga 12g bus dhan romba mosam sir venumunea panuranga please sir help me sir please help me I'm not a English medium student I'm writing in tunglish tamil language sorry sir please help me ...

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D

Divakar ikcon

from Delhi, Delhi

Jan 13, 2017

Dear Customer care support team

Plaese resolve the issue shortly, am also seeing this like problems in while traveling same bus route, its happening most bus routes kindly take nesseary action thanks

Best Reagards
Divakar M

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Address: Coimbatore, Tamil Nadu, 641004

I had come with my wife and 2 kids to go ottanchatram. I sit inthe bus tn38 n 2826 bus time: 4.25pm location: singanallur busstand. We told going to ottanchattiram but the conductor told after 40 seat full madurai then only able to pick up you, this is our higher official order & rules. He send down us witoutany humanity.as a public i want to know if any rules or order there as he told. I requested to kindly take againsr him. Prakash coimbatore [protected]

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Address: 638106

Tn 38 n 1885
Route: karur to pollachi
Name:vellu samy
He reacted rudely towards passenger. It affects passengers journey mentally. Guide him to face passengers with humanity and reduce him tension. Passenger starts a day from morning with good deeds. But like him reacted rudely it affects them daily peaceful journey.
Thank you
With your regards
Jaihind

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Heera N

from Erode, Tamil Nadu

Jan 9, 2017

I m right now traveling in a 1 to 5 express bus from salem to bangalore. I got into the bus because of the conductors compulsion.inspite of me finding no seat except the conductors seat i wanted to get down from the hus immediately and change the bus since i have to get a proper seat since i. Travelking nyt and the journey is long.but he forced me to sit in the conductors seat.and later the conductor and the bus driver started behaving very rudely to me..they didnt even let me sleep properly. I dont know his name but i will provide the bus registered number soon... What kind of behaviour is this.thrpughout the journey i was sitting there hearing them talk rudely about me as if i wanted to get into the bus.the conductor forced me and why wpuld i get the scoldings for something i didnt wanna do.currently its 4:25 am and i will be reaching hosur in a few minutes.and i am crossing hill top granites in that way.i really wish u find out which bus it was and please warn the coductor or take strict actions.this is not the first time i am facing something like this.

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Address: Chennai, Tamil Nadu, 600119

Today morning I have boarded 102 Ac Volvo from Chennai central Railway Station and I have given 100 rupee for fare and ticket was 50 Rupee up to shollinganallur, while getting down at Shollinganallur I asked for the change but the conductor right away decline for the change and started misbehaving and even I have seen that Conductor was not giving ticket to others I asked for his ID but he did not disclose that too. I am in Chennai for last 2 Years but this is the first time I got this misbehave from the bus conductor, I want an immediate action from you. Thanks!!
Bus Number was - TN 01 N 8422. My Ticket Number are - 25820 / 25819

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Address: Madurai, Tamil Nadu, 725001

Sir we are coming tamilnadu villupuram district in the tourist bus station bus no tn2065 bus came and drive asked to go sit in the bus ...after few minutes he said please get down Kerala people has booked this bus... unfortunately we get down from the bus...I don't know how government bus was booking...time was about 7pm ...when we asked to him he was speaking abusing words..we were 26 numbers

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Address: 628204

Website: www.tnstc.in

I book the ticket from tiruchendur to chennai on today (31.12.2016) for the journey of 13.01.2017 by 3 attempts.

The following are the attempts:

1.Ticket not booked and the amount of 485 debited and after half an hour I received my money

2.again I attempt to book and money 485 debited but still not received the money of RS.485

3.then finally I booked the ticket

So kindly refund me a amount of 485 in my account

My login ID fasoukathali34
Regards farook Abdullah

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Address: Chennai, Tamil Nadu, 638656

Website: tnstc.in

I travelled with booked ticket on 23rd. In ticket it clearly mentioned e-ticket has to be carried during travel. Conductor asked for some money as he is not getting any money if v book through online. I didn't give So he started argue that u should have brought hard copy. If not next time I'll not allow. Additionally he not allowed passengers to sit in some seats starting It's booked. But in certain stop some people Got in, he took money and gave ticket. Hope u understand. For more details contact on [protected]@gmail.com I have bus number, conductor name and all details.

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T

Trueman1

from Salem, Tamil Nadu

Jan 10, 2017

For Last few months I was travelling in S1 bus running between sulthanpetai To karumathampati in coimbatore district. The conductor named K. Senthilkumar used To give ticket more than the prize of actually ticket not just To me but for different people., on several occation. His behavior is also very bad. Please take immediately action.

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Address: Nilgiris, Tamil Nadu, 643204

Travelling from setc bus from gudalur to Chennai..
Poor condition of buses and windows
Also behavior of bus conductor is very harsh and bad..
While closing the window, the window crashed over my little brother.. and the bus conductor without any concern over the little kid behaved badly saying that we harshly closed the window.. very poor bus condition and bad behavior of bus conductor.. worst experience ever.. will...

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Address: 635001

Website: www.consumercomplaints.in

Sir I have booked ticket from Hosur to tirunelveli I HV selected krishnagiri as pick up point I was waiting for abt 2hrs bus was not came I phoned to Hosur Setc counter, that staff today that bus will not come we have arranged other bus. I was waiting in k.giri bus stand what you people are doing is this is way to talk what about my money and time you have cancelled the bus no you have to return my money what debited from my account and you should be answerable for this actiom

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Dear sir,

I am travelling frequently chennai to trichy and return trichy to Chennai. From trichy to perungalathur bus charge is rs 215 in ud only.but they are charging 235 rs.this fare is for koyambedu.if we are asking they shouting like anything.I asked at least go to via thambaram.they are not doing that also.government itself cheating the people.it is happening to all.like ponnaravathy to perungalathur fare is 300rs.kindly take the necessary action.

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