Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Respected sir/ madam..
It was raining all throughout inside bus... Where old people and ill passenger suffered a lot... Im a government medical officer... I used same bus to reach kadayanallur from puducherry same day i already havebooked returns journey to puducherry but same bus has come without any service and broken windows and inoperative windows and leaking inside the bus all throughout during rain.. On dated 3/12/16...982 ud... Bus from shencottah to puducherry... We have been told fc issue with regular bus.. Its a spare one.. One of the great shame to transport corporation... Causing so much trouble for payed citizen... Worst ever depo shencottah... Kindly make a better tranport for atleast having a peaceful seat... And timely ride.. And today bus was 1 and half hour delay too

I have booked ticket today (2/12/2016 21:05) from "Chennai" to "Mayiladuthurai" and choose the pick up point "Tiruvanmiyur" but the application finally booked a ticket by mistake the pickup point is "Chennai CMBT". I checked the print out once I know the information.

The customer care number also not working that time.

Please consider my complaint and correct the software.

Regards,
Elamvazhuthi K
Mobile NO:- [protected].

I had booked one ticket of 4 passengers through tnstc website from chennai to thanjavur for journey date[protected]. I had booked on[protected]. But i had cancelled on 4th november, amount not yet refunded..Please refund the amount.
Journey date[protected]
Journey - chennai to thanjavur
PNR no - T17839830
Cancelled on[protected]

contact no. of tnstc is not at all reachable

Hi sir/madam,
Today (27.11.16) me and my friend traveled from anna nagar west depot to chennai central in 7f mtc bus (bus no:ani 0830 tn-01n-4947). we departed around 2:30pm and before departing i asked the conductor of the bus, how long it will take to reach central as we were in hurry. he responded in inappropriate ways ("he also said us to get down and take an auto") and he treated us like a third grade citizen.in addition to that he wanted us to take luggage charge for the single travel bag we carried (approx size:60cmx20cm w) and with humiliation and embarrassment we took that ticket ("we paid for us 2x13=26 rs & for bag 1x13=13 rs") as we dont wanted to engage in fight with him (attached the photo of the bag which he charge as luggage). such conductors who are not consumer friendly are not eligible to work as a govt employee. we two are graduated engineers and we faced such a problem, what if it is a condition to an elder citizen.. i request tamilnadu state transport corporation to take action on this conductor. thanks

Hi all,

Im person who daily traveling from coimbatore to sathy.

Today november 24, 2016 night 10:30 i got sathy point to point bus in saravanampatti coimbatore and the driver stopped bus in kariyampalayam for his personal tea coffee break and enjoying with his personal friends in tea shop and wasted all passengers time.

Bus no :
Tn - 33
N - 2777

It's highly not acceptable. Many pessengers got affected.

Tamil nadu government please take nessary action on both respective shift driver and conductor as soon as possible or il file case against tn transport department.

I have started boarding from Koyambedu and i need to drop in perungalathur, usually the ticket rate is Rs:15 or 18, but the conductor gave me ticket till malaimalar nagar with ticket rate is Rs:25. This is trichy (TNSTC. Kumbakonam) bus which go via maduravoyal bypass. This is really horrible to pay extra 10 bugs without any reason. Please take some measure to reduce this type of this issue

Ticket details:
TN45N2588
Travel time: 23/11/2016 10:23:32

ஐயா கோவில்பட்டியி...⇄ மதுரை செல்லும் பேருந்தில் இன்று காலை சுமார் 06.40 மணி ByePassRider என எழுதபட்டிருந்à...⇄ பேருந்தில் ஏறினேன். பேருந்து நகர்ந்து பயண சீட்டு வாங்கிய பின்தான் தெரிந்தது அது சாதாரண பேருந்துதான் ByePassRiderஅல்ல என்று.இது என்னை போன்று அவசரத்தில் ஏறுபவர்களை தங்கள் நிர்வாகம் ஏமாற்றி விடுவதாக எண்ணுகிறேன். சாதாரண பேருந்துகளில் ByePassRider என்று எழுத்துக்களை ஏன் ஏழுதி பயணிகளை ஏமாற்றுகிறீர்...⇄ என விளக்கம் அளிக்க வேண்டுகிறேன்.

On 17/11/2016 I had booked an onward journey ticket in TNSTC (BUS ID No: E-2032) towards Chennai from Bangalore. Expected. My boarding point was Madivala Police station I was waiting for this bus from 9:30pm for a 10:15pm bus but this bus never came through that way. I enquired all the buses passed on this. The conductor of the passing bus used to say its coming behind but it never came. At last fed up by 11:30pm asked another TNSTC Bangalore to Chennai bus, that conductor said that bus left. Even though I was asking in all the buses. Non of the conductor gave a proper replay.

With only ₹100 in hand, and no ATM working no idea what to do, got totally upset. By god's grace a private bus allowed me to travel. By believing that I will transfer the money online the next day and I did. For the great help they did.

Pls take action on this bus driver and conductor for not caring for the passengers.

Sir Myself traveling in 15 F Bus T N 001 5520 the conductor Quarelled with a public, and stopped the bus near Arumbakkam before Vaishanav college, even taking ticket from the bus, I have to take Auto to Egmore, to catch my Train.I don't why they Quralled with each other, lot of passenger traveling in the bus cause hardship., hence future like this any Rghardship will caused to Passenger.Rgds vijay

Bus to coimbatore is not stopping at ITI stop in the morning (18-11+2016 7:40 am). Bus is running with lot of seats vacant. The driver did not stop the bus even though he saw the waiting passengers signaling from long distance but continued driving bus at right side of road.people going to their offices at Coimbatore is getting delayed due to this.

14.11.16 time 12.52 madurai to kumbakonam bus
My name is sundaramoorthi
Conductor and driver enjoy FM with high volume I said so many times but they act as Hitler...in IP act after 10pm no bus will use radio or TV ...I also informed but they treat as ...I lost my sleep...I will put a case to they it's for your information
Why they treat like animals as passengers .now the time was 1.52am I lost my sleep they are very Happy.today morning how can I joint my duty...

Hi Sir,

Yesterday I was travelling from DMS to TVS Spencer bus stop.
At Spencer bus stop the conductor told the Driver to stop the bus but he
did not stop the bus. Then I told the conductor and he replied that OK you will get down in next stop. But in the next instead of stopping he just slowdown for fraction of second, when i was getting down from the bus suddenly he increased the speed of the bus. Because of that I fell down from the bus and seriously injured, my right leg fingers not functioning properly.The bus number I could not mark but the ticket I have still. If you want I can provide that ticket to you.

So I am requesting you please take immediate action on him, So that we will have faith on you.
Sagar Kumar K.
[protected]

I was travelling from Kallakurichi to Perungalathur (Chennai) on sunday[6th November, 2016]. I was suppose to get down at Perungalathur. the charges from Kallakurichi to Perungalathur is 150 but the conductor gave me the ticket till Koyambedu which cost around 165 rupess. When i asked, he was behaving like worst and asked me to get down from the bus. I asked him why? and he conveyed this was the instruction has given to him by depot manager it seems. There were around 15 more passenger like me who paid extra 15 rupees which is bad.

Here is the details:

bus No:TN32 N4155( bus started at 10.30 PM night from kallakurichi)

Conductor name:Ashokraj.

The mtc buses of 71e, 572, 580, 65c, 202 etc coming from thiruvallur-thiruninravoor towards avadi-chennai are stoped in all bus stops. but the above buses are not stoped in pattabiram bus terminus.in this regard on behalf of bus passengers we have sent several letters to gm, mtc, pallavan house, chennai. recent letter sent to gm mtc dt.19.10.2016 attached here with
For your kind perusal & further favourable action to stop all mtc buses coming from thiruninravoor side at pattabiram bus terminus.
Velmurugan, r (mob. no.[protected])
Secretary,
Uzhaippalar nagar pothu nala sangam
Pattabiram chennai 600072

I am travelling from attur to slaem in one to one point bus where thy pick and drop in each and every point and thr fare id more than normal bus. Service is worst than normal bus. Please dont make fool of passengers with one to one board with more fare and taking more time than normal bus. It is supposed to takr highway but travelling inside all stops.

Please take proper action or dont mention it as one to one and dont rake more money.

Bus num : TN 29 N 2472

Hello sir/mam, i booked my ticket today from tirunelveli to chennai in ultra deluxe (Route no 180ud bus id-e2630) that bus got water leakage in 3 seats completely (Seat 21, 22, 2526, 19, 20) passengers are standing with losing of their sleep (Include 2 female passenger-corporation staff family). We take it in to transport manager attention through contactor, but he simply replied to claim the refund r wait for 3 hrs (At kaithar toll gate)....

Bus facility for our village is not sufficient.. we suffer everyday morning peak hours nearly 60 people were suffering everyday in between 7.15 to 8.30 A.M. Two buses were available but it won't come at time. During many instances it don't even come. The people who depends on that bus everyday suffers a lot. Route salavakkam to chengalpet, kancheepuram district. Please do favor. Thank you.

Our native is paramathi velur (assembly head), namakkal district, tamilnadu 638182.

Buses not pickup the passenger in night time. especially after 11.00 p. m to 5.00 a. m.

In day time private bus services are available. so we manage our travel.

But in night time only government bus facility.

National highway 44 outer ring road is available in our town.
So salem to madurai government buses are not enter to our native in night time.
They skip our native and travel via ring road.
We suffer a lot in night time travel. please kindly do the necessary action for this.

7 october9.30 pm singanallur to tuticorin special bus fare 210 rupees. october night 10.pm tuticorin to coimbatore ( singanallore) travel to tnstc ordinary bus fare 240 ticket no[protected] rupees ticket) and ticket no 68599(40 rupees ticket) i am asking to conductor my higher offiecer order answer .return my amount my number [protected] tnstc tirnelveli

I have booked a ticket from Bangalore to Kalpakkam online on Sep 18, 2016. Due to some issue, the service has been cancelled & the same was not intimated through sms or email. (It created lot of pain in reaching bustop and leaving the same at odd hours ie 11:00 PM). After I have sent a request letter along with copy of eticket to the address : "The Deputy Manager(Commercial), SETC, Chennai as per the customer care instructions on Sep 29, 2016 through India Post. But so far I have not received the ticket amount & the courier charges.

Ticket PNR number: T17142564 Dated: Sep 18, 2016