Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir,

This is regarding the mtc buses in avadi buses are not starting at proper time, buses are not in proper conditions seats are tiered people are getting hurt, not able to sit, bus terminus is not clean

This is not about one bus but all the buses request you to take action on this regard. Every day at least ten people are getting hurt because of bus condition

We are travelling with lot of troubles each day is an exam to travel

Accepting action imdtly

Avadi region people

Bus no.TDI 2590
TN- 01N - 8600
Bus ticket conductor : V G krisnmoorthy (said by driver)
I had two 10s and he asked me 11 rupees that is one rupee coin .. I said I have no 1 rupee except these 2 notes of 10. He denied ticket and told me to leave the bus in middle of journey.
As denial of ticket on this ground is illegal and unethical, I request you to kindly send one notice regarding ethical and lawful conduct of state government services to public, to respective authority controller and take proper action under denial of public service on invalid ground.

Dear tnstc service,
Today[protected] tnstc bus (Tn-32 n 4159) is operated between cuddalore and chennai (Bypass route), at 6am.In which driver and conductor refused to admit people who wanted to get down in stops like maraimalai nagar, guduvanchery, srm, chegalpet bypass, maruvathur, thindivanam. Being a regular commuter of the 6am bus, this is unusual. This activity by the bus driver and conductor has left people (Including ladies, kids) to suffer. Kindly take this to your consideration and take necessary action. Hope this complaint doesn't goes unread.

Thanks,
Divyamohan r
(Victim)

Hi tnstc,
I was waiting for bus to travel to hosur in rain at silk board bangalore
A salem bus came and i got in
When i asked ticket to hosur he told me to get down next stop and in heavy rain where i'll will go
He is telling you have to take ticket till salem either you get down hosur or salem
Please react immediately bus no is tn30 1350 i paid 180 to reach hosur

1.I booked the ticket to Chennai to Madurai two weeks back - PNR Number :T15822607 since there was a website slowness the my credit card was charged twice for rs.1362 and im yet to get a refund for it 2. I called the help desk to cancel a ticket - i did cancel the ticket but they said i will be getting the refund in two days yet the refund is not made

When i called the bill desk number ..past five days im calling unable to reach and when i call the toll free number while talking itself they are disconnecting the call and moreover instead of helping me they divert me to billdesk where im unable to reach

The reason we are booking in TNSTC is because we would get good support from there but we lost hope
If possible please help me
Registered email ID :[protected]@gmail.com
Username :Radhikaeswarbabu

Sir im a college student... Every time i am coming on the way from pollachi to coimbatore i get irritated of the driving by both government and private buses in that route they dont mind of two wheelers... They force us to get rid of the roadways... I am daily experiencing a dangerous trip to my house please make necessary steps to control this... Its a every common mans quarrel...

Dear sir,
Please ensure vellore all buses not stopped in irunkattukottai & sunguvarchatram bus stop.
They given ticket for irunkattukottai. But, can't stopped in irunkattukottai bus stop, they stopped in tollgate only.
We ask to conductor. Conductor told "as per government bus regulation has followed and my depot tell this only. You may complaint to our depot, go."
Please to take care of passenger's life & prospectus.
This type of faults affected only for a daily wages employees. They received daily cooli amount only enough his/her family one day food.
So, teach to all vellore depot employees, driver & conductor we are in india. Not in pakistan.
Please take action for our poor employees & daily wages employees.
Regards,
Sunguvarchatram peoples association.

Dear sir,

I am david manoharan residing at iruppukkurichy village, virudhachalam taluk, cuddalore district, tamilnadu. I am extremely undergoing mental pain and agony. If anything happens to my life it is absolutely because of tnstc driver.

Here is the case. Dear sir while i was travelling from my village to virudhachalam by tsmilnadu govt. Town bus, the driver came to beat me and threaten to kill me. Moreover he cursed my village and the tnstc by saying, "why did the tnstc allowed the bus to this hopeless village". Beside this, the driver used to scold the passengers badly in daily. He never stops the bus at bustop but 100 meter further he will go and stop. All the men and women have to run to get into the bus.

Please take necessary action and the tnstc & the driver are responsible if anything happens to me.

Date: 1.4.2016
Driver name: aathimoolam
Bus no: tn 32 n 2475
Bus route no. 35

Note: village iruppukuruchi near madha koil stop the driver got angry and came to beat me. Mechanic veeramani from mudhanai village too was joining the driver at the time.

In krishnagiri district at hosur, in denkanikottai to hosur route the private bus named sks bearing it's registered number as tn 70 january 6789 always fill passenger's in huge numbers than recommended. They daily carry about 100 passengers in their evening 4.00 pm trip from denkanikottai to hosur. This seems very dangerous for us to travel in bus. So please consider the grievance and take necessary action quickly....

Dear Sir,

I booked three tickets from Dindigul to Chennai bus . arrival time 8:15 ( A/C bus) .my tickets are 29, 30, 36.

I booked my tickets through tnstc website .in tnstc website the seat diagram 36th positioned behind of 29th seat .

As per the seat diagram in website I site 40 number seat.

In bus they pasted the seat numbers wrongly mentioned.

The conductor can't able to help us .

I don't no what to do .why they are working like this .

Customer service is worst .

I'm not satisfied to have a this kind journey .
We are not getting any respect from the staffs .

Still doing journey on this bus in wrong seat number .

From this above the tnstc bus and tnstc website I don't no which one is wrong .

Now I understand that next time we should visit the bus before booking the tickets .

Kindly, do the needful .

Date : 8.6.16
Time: 8:53 p.m

Respected sir,
My self a. Sakthivel i working at kovilpatti. Every day i travel to kovilpatti and work in lecturer because of my native is kayathar. Kayathar to kovilpatti far is 30km. Today evening i wait for bus, so many buses are available only bye pass rider. Kayathar is interior from bye pass. But goverment order is all bus must come to kayathar because of so many village peoples use it that. Our peoples so many times go to attend strike.
Today one local bus (Tn 74 n 1516) come to kovilpatti. The bus conductor is resist to kayathar peoples and this bus not enter to kayathar, all are shocked. Because i know well this is local bus. But i go to and ask to him. I go to tirunelveli and give complaint for bus checking inspector but the conductor not give response to him. He use bad words and avoid my self, he says "i don't care any about". Really i shocked. So take action to him and help to our peoples with good services
Conductor name : s. S. S. Kumar (9482) driver name : r. Suresh kumar (9560)

Hi,

In Chennai Thousand Lights BUS stop many people board the bus daily(Almost equivalent to TVS Bus stop).

Buses from Tambaram/Guduvanchery(1B/E18/B18) are not stopping in thousand lights bus stop whereas bus no's 27D, 23 C stopping there.Even in late hours(After 9:45PM) if passengers requested conductors to stop they are not doing that.

More passengers suffering daily due to this.

Please do the needful to arrange for stop in Thousand Lights

Regards
Senthilkumar.P

30 th may, 2016

We are 3 members travelled from thindivanum to perungulathur, chennai. Bus no: tn 63 n 1635

The normal bus fare from thindivanum to chennai is 60 rupees. But conductor collected from us 3*75 =225.

We asked the reson and he said that its a special bus. We didnt understand that y that special bus stops at thindivanum and no prior information about fare.


Sathish kumar d, [protected]

I am the one who uses the m1p bus departs from pozhichalur regularly. The bus timing is not maintained properly. Most of the time the bus will not come in the morning 6.50 first shift and in other days the timing is maintained very badly.
Sometime it will not come and some other days it will leave the bus stand at 6.40 or 6.45 before 10 minutes mentioned time by the mtc bus website. So that many passengers are not able to schedule their journey and arrive the destination properly because of not maintaining bus timing by driver and conductor.
Bus coming late to bus stand due to traffic or some other circumstances up to 10 minutes is acceptable but not coming or leaving 10 minutes earlier is unacceptable. If so then what is the purpose of time schedule displayed in bus stands and mtc websites?
Kindly instruct the bus driver and conductor to maintain the morning 6.50 am shift properly and of all the shifts.

Hi sir/madam, my name is priya. I am working in an it company near kandanchavadi. Daily i catch bus from tambaram sanitorium. There are no much bus services of 91. I need to wait most of the times more than 30 to 45 minutes. If bus comes its totally accomodated with full rush from tambaram itself. Lot of people gets suffer a lot. Kindly please provide more number of 91 bus service. Thanks.

Hello Sir, I have been living in Villuppuram district murukkeri. I work in Pondicherry, goes through every night Pondicherry Marakkanam Tindivanam bus is limited. So great Difficult at night to go home, Pondicherry Marakkanam Tindivanam is operated via the 127 bus. Daily bus is not enabled properly. The bus route to run properly, so humbly request...

Murukkeri
Thindivanm Tk
Villuppuram DT

Sir,
Please find the attachment. I had booked ticket from coimbatore to trichi on 15/5 at 7.55 departure bus. I had reached the bus station at 7.20 am. When i contacted the office the person in charge told due to heavy rush the bus departed much earlier. Then i requested him at least to arrange a seat in the next bus., he sarcastically told better go to head office and submit complaint. He further said, here nothing is functioning properly. Because your incompetant staff i could not travell that day. I suffer a lot, mentally. Physically and financially.

Please help to refund the ticket amount with compensation.

With regards

Udhir

Dear sir,
I am an regular traveller from chennai. Govr busses stops in a hotel near gomathi hotel villupuram where the hotel staffs are very rude and they chargw very high for food and other snacks. Foe the past 4years all the govt busses stops in this only hotel for their benefit of free food. We want u to look into this matter and want the bus to stop in a higenic hotel.

Hi,

As we all know, many people are travelling from chennai to pondicherry (And other southern regions) on weekend.

Every weekend (Especially on friday evening and saturday morning) we are struggling to get bus.

We can see an himalayan crowd during these times.

Solution:
Please arrage some special buses like how you are arranging for festivals.
Also please start some buses from thiruvanmayur itself.
Since koyambedu is far for south chennaites.

Thanks,
People

I m Naveen resident porur, chennai. Bus service are not on time in early morning here to travel from porur to guindy or chennai central. As per timings, it was told that bus to be at porur junction by 4.am & next bus at 4.40 am but it wasnt there instead we got to catch 5am. People here are waiting for more than 1hr to catch the bus. Due to which people who plan to travel out stations, they would need to cancel plan or wait for next train to catch. Kindly look into this issue.