Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I have traveled on a Tamilnadu government bus. Tambaram to Guduvanchery, per head ticket fare was 23. I travelled with my brother on bus number (TN-01-AN-3687) (date 21/04/2023 time 12:30 PM). The total fare was rs.46. We gave rs.50, but the conductor said he didn’t have the change. The conductor, saying that I told him that I didn’t have change, didn't get on the bus without having change. I asked how all passengers could bring change. He said" I can I do it, so I can’t give you the balance rs.4. How can I easily leave the balance Cash? This is a problem nowadays. If you guys do not take any action, I will definitely submit the complaint to CM cell.

TNSTC – Villipuram Division, Kanchipuram Depo, Bus No.TN-21-N-2009 (Route No. 188) at 18.04.2023, timing 20:58:35 from CMBT (Koyambedu) to Thiruvanmiyur, my Ticket No. 699206. After finished my Court works, when I was travelling on the above-mentioned Government bus, he refused to allow me inside the bus you have to travel in MTC buses, so I approached the Ticket Examiner and explained the situation. Then, after advising the ticket examiner, he allowed the bus to travel after it started from CMBT (Koyambedu). While issuing the ticket that day, the conductor behaved very rudely and unwontedly spoke bad words to me in front of the other co passengers also after issuing the ticket on the way if passenger will get into the bus you have to give your seat to other passenger like that he said and corral with me. I asked the conductor, If I pay the amount till the stage, why do I give my seat? So I hope you will take the necessary action against the conductor. Also, I need the following clarification.
1. This is a way of approaching how to behave with passengers.?
2. Also, I need the stage details from CMBT (Koyambedu) to Pondicherry with fare details?
3. Whether the TNSTC bus Driver, Conductor have rights to say you have travel in particular buses only?

Date:20/04/2023
Time:11:43 P.M
Bus No.:TN-68 N-0637

Sir,
I am Azhar am Travelling in TNSTC Bus in Chennai to Kumbakonam. I Really urgent to pass in Urine i said to Driver But he is not listening my words he is continuously Driving and he said not stop in Other place wait for 1hr but am really urgent and then after 1hr he stop the bus in Vikravandi and then am pass the Urine please Complain raise this Bus am Distracted please raise the Complaint.
Thank you

Booked ticket on wrong date. Actual date of journey was on[protected] but ticket booked on[protected]. Ticket not able to cancel due to 1 hour time limit of journey.

PNR No. T43045630
Phone No, [protected]

Please help us to cancell the e ticket. Since selection of journey changed accidentally.

The town bus makes 2 trips to our Villag, Melapatchakudi, viralimalai, Pudukkottai, 1 in morning 7: 30am and 5:30pm daily. Today the bus didn't come for evening trip. I waited from 5:15pm to 6:05pm.
Please let me know the reason and make it makes trip everyday without failing us.

On 17/04/2023, I tried to book a bus ticket from shenkottai to Ooty in SETC. Amount Rs.1620/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did tried from my TNSTC mobile app and made transaction from GPay. Attaching the transaction screenshot here for the reference

Booking Date : 17/04/2023
Amount : Rs.1620 /-

My Email ID : [protected]@gmail.com

I go to Ramanujam IT Park, chennai by 9am daily from Anna university stopping, chennai. Before days I frequently get buses of 19 series. But now a days there are no buses at that time. 19 bus comes by 9 30- 9 40am but the driver stops the bus 10-50 meter away from the bus stop. In a metropolitan high tech city I'm suppose to wait for 45 mins to get a bus. Kindly take action against it.

Hello this is Showmiya.R, still now I did not get my refund amount for bus ticket booking
my PNR no:R40483535
Transaction No:[protected]
Transaction date:2.01.2023
Cancel Date:11.01.2023
Journey Date:13.01.2023
I already sent a mail to TNSETC Complaint cell [protected]@billdesk.com, they replied me that they will refund within 3-5 days, but not get that that refund till now, Kindly request you to solve this issues as soon as possible.

Tamilnadu coimbatore 89B bus conductor kumar not providing ticket and not giving balance money amount and behave rudely.

Male passengers are sitting in every seat and not getting up .. it is written as female seats but they don't bother about it and in every window seat a male passenger sits... Even when complained to driver and conductor they didn't take any action and we had to come in the next bus becoz of this..

We are four members travelled from kancheepuram to tirupati. We carried four small bags weighs around 15 to 20kgs in total with us for which conductor demanded and collected 80rs (20rs per bag) from us.

As per general instructions available, it was mentioned as passenger can carry upto 20kgs, whereas demanding extra money and collecting from passengers is not fair at all.

Long route bus like Chennai to Salem should bear limited stops. But they are stopping at every bus stops on the way like town buses. Please consider this issue. It is not the way the long route buses should operate.

I booked the ticket on TNSTC App and selected the bus coming through CHROMEPET Bus stop and booked the ticket but the conductor called before some time and told me that the bus will not come through CHROMPET and he is forcing me to come to Tambaram and board. My hometown is Thoothukudi and I don't know how to reach Tambaram alone. I am studying first year in MIT Anna university can you ask the conductor to bring the bus to Chrompet Bus stop this is my humble request.

Bus conductor was drunk and very rude behaviour towards passenger traveling.

Bus time 3.30 pm 13 th April 2023

TNSTC bus from Kanyakumari to rameshwaram charging extra price for senior citizens. Very rude behaviour, he didn't let us sit properly. First preference given to own state people.

Sivakasi to Rajapalayam government bus didn't stop at the Ayyanadar Janaki Ammal College bus stop Sivakasi 7.30 AM on April 13, 2023 although it has free empty seats

Hi Sir/ Madam,

I'm regularly using your service of government bus number 5L which runs from villupuram to kerimedu the bus does not come on time at evening it usually starts at 6.25 from old bustand but now it starts at 6.40 don't why they are not starting on time and we have to wait for 1 hour

Please do solve this issue
Thanks

Tn 58 N 2334 Conductor of this bus behave a cheap character on a college curl

I have a booked ticket on 13/04/23. the amount has been debited but ticket has not booked. could you please refund the amount back ASAP.

Bus Trip code : 2210CHETUTAC
Route No : 170AC
Travel Route : Chennai to Madurai
Ticket booking date : 12/04/23
Travel date : 13/04/23

I am in vilathikulam need to trave in vedapatti bus which is timing at 8:50 pm respected busstand but they departure earlier than that time.