Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I book a ticket for my mom and dad from coimbatore to tirunelveli in TNSTC (Mobile No: [protected], Vehicle No:TN01AN1119) on 07.04.2023.
Usually i contact the driver through phone call and confirm my reservation and thachanallur byepass as a boarding point (which is en-route and prime boarding point).
Like The same way my dad contact him on 07.04.2023 to report their boarding at thachanallur byepass, but the conductor refused to take their boarding at thachanallur byepass and warned them that reservation might be cancelled unless my mom and dad get their bus in busstand.
It was a very late night to pick the auto, town buses. That'swhy we booked setc buses to ease our boarding..
The way he spoken to dad was not good as a conductor. If he can't atleast may handle it patiently..warn him to avoid such circumstances in future..phone number with vehicle number was attached..

On 5.4.23 a ticket for Rs.1285/-book at tirunelveli for journey from chennai to tirunelveli ..counter staff told image enough for travel And told to take half ticket directly in bus...

On 6.4.23 I got over bus...conductor told image of ticket And message not enough told me to get down...at perungulathur One officer told he will make phone call to cancel the ticket at tirunelveli And ask me to take another 1 And half ticket for Rs.1890/-...Please return my cash Rs1285/-...why I need to pay twice for single journey

Transaction ID [protected]
April 02 I was booked Trichy to nagarcoil bus ticket was booked online it was some error and amount debited from my credit Card ticket didn't booked so refund my money

Myself Vedajaison. I have got my ticket to trichy in Salem Rs122. I gave the conductor Rs.200. he didn't gave the balance. He is arguing that he has given.My complaint is he didn't gave the balance Rs.78. So please accept my request and take some action on him and give my balance Rs.78.

Bus no:TN30N1767

Conductor name: M.S. Selvakumar.

Good evening sir or madam,
I am Gokul. i am live in muthur thirupur district..i going to college with help of government transport Daliy..at muthur bus stand town bus name (k3).. evening bus time is 6.15 pm sharply everyday in bus stand..today same time reach the bus but don't enter into the bus stand and don't pickup the passengers..the driver and conductor are irresponsible activity in duty time..bus don't come inside the bus stand..they go outside on road..they are forget to enter in bus stand and pickup passenger..so i am waiting for next bus one hour its too Much of hurt and depressed..they driver and conductor are improper la working.. please take the action sir..today date 6th march today duty of conductor and driver taking action sir..
Thank you sir..
Yours faithfully
Gokul S([protected])

ஐயா, வணக்கம்,
என் பெயர் சரவணபவன் நான் நேற்று (05.04.2023) இரவு 11.25 சென்னைக்கு செல்வதற்காக விழுப்புரம் புதிய பேருந்து நிலையத்தில் பேருந்திற்காக காத்திருந்தேன், அப்பொழுது TN 32 N 3929 பதிவு எண் மற்றும் வழித்தட எண் 177, கள்ளக்குறிச்சி To சென்னை நோக்கி வந்த பேருந்தில் சுமார் 20 இருக்கைகள் காலியாக இருந்தது அதில் ஒவ்வொரு நபர் படுத்திருந்தார்கள் நானும் சக பயணிகளுடன் ஏறி இருக்கைக்காக படுத்திருந்தவர்களை நகர்ந்து அமர சொல்லி கேட்டேன் அவர்கள் சரியாக பதில் அளிக்காததால் நான் உடனே நடத்துனரிடம் ஐயா நகர்ந்து அமர செல்லும்படி வேண்டினேன். அதற்கு அவர் உடனே உனக்கு இந்த பஸ்சில் சீட் இல்லை இறங்குடா என்று சத்தமாக கத்தினார், நான் நீங்கள் தானே நடத்துனர் நீங்கள் தான் சொல்ல வேண்டும் என்றேன் அதற்கு அவர் கொச்சையான வார்த்தைகளாலும் ஒருமையில் பேசியும் கீழே இறங்குடா என்று சொல்லி அநாகரீகமற்ற வார்த்தையால் திட்டினார், நான் பேருந்து எண்ணை குறித்த போது கீழே வந்து என்னை நெட்டி தள்ளிக்கொண்டே வந்தார், உன்னால ஒரு மயிரும் புடுங்க முடியாது என்று சக பயணிகள் முன்னர் அசிங்கமாக திட்டியும் குறிப்பிட முடியாத கொச்சை வார்த்தைகளால் திட்டினார். அதே சமயம் ஓட்டுநர் பேருந்து எண்ணை பதிவு செய்யும் போது இடிப்பது போல் பேருந்தை வேண்டுமென்றே இயக்கி நக்கலாக சிரித்தார்.

ஐயா, நான் மரியாதையாக பேசியும் மேற்படி நடத்துனர் அவருடைய பணியினை சரியாக செய்யாமல் அவருடைய பணிக்கடமைகளை மீறி செயல்பட்டு என்னை சக பயணிகள் மற்றும் பொது மக்கள் முன்பாக அசிங்கப்படுத்தி என்னை பயணம் செய்ய விடாமல் பேருந்தில் இருந்து இறக்கி மனதாலும் உடலாலும் மிகுந்த பாதிப்பை ஏற்ப்படுத்திய மேற்படி பேருந்து நடத்துனர் மேல் தக்க நடவடிக்கை எடுக்க வேண்டி கேட்டுக்கொள்கிறேன்.

இப்படிக்கு
சரவணபவன்

Dear Sir, please arrange the bus timing of 61R bus.we are worked in
Sidco women industrial estate.our company starting time is 9.00am.but no bus in redhills bus stop 8.00am to 9.20am(06.04.23)..it is daily problem.please arrange the bus timing.the depo members not responding please arrange it

I have tried to book bus from Guruvayoor to Chennai on March 25th. The amount is debited from my account (765₹), at that time it shows some error in the TNSTC application and the ticket booking was cancelled. But, I didn't credit my amount back. The help desk told me to wait for 3 to 7 days. So, I wait. And now it's April 5th. Till now I didn't receive my amount. Please refund my money. I have the proof for payment transaction to TNSTC

Hi Team,

We are on the bus from Tiruvannamalai to Bangalore tamilnadu state government bus. Driver is riding too fast. Passangers are in fear and said to driver even he didn't hear and still he continue to ride in the same way.

Please kindly provide them the proper training.

Bus number is TN 25 N 0678.
Bus route: Tiruvannamalai to Bangalore.
Start time in Tiruvannamalai: 10:00PM.

I complaint against the conductor who work on a bus number 35B (sankarankovil to vasudevanallur)on a date on today 3/4/23 afternoon 1PM..for about he illtreated me when I ask about bustime and shout at me..it's not only happened on me and also when I use this bus regularly when I watched he behaves like other people also..please take action against him...I hope my complaint reached you sir..Thank you

I am booked 2 tickets from Coimbatore to Bengaluru. Ticket not booked but amount debit from my account.
Details:-OB21566226

Hi sir/Madam,

I am a regular commuter to Chennai on every Mondays'. It has been observed that a LSS PUDUCHERRY - CHENNAI ByPass which Departures at 5.40am in the month of OCT'22 to Jan'23 is now departures before 5.10am in the morning.

There has been no significant notice or schedules shared to the passengers or any announcement hasn't been done regarding the time changes.

Grievance :
1. Please let us know the Government approved timings for the bus.

2. Requesting the department to enquire on the departure of the above mentioned bus details so that no passenger suffers even coming at the right time.

Also, there are some private buses running at this time. We passengers feel there are some inter communications so that we are pushed to private buses because that departures at 5.50am.

Requesting you to enquire on the above matters.

Regards,
Vigneshwaran
[protected]

Hi,
I have a Booked a ticket on April 2 2023..The Amount has been debited but ticket has not booked.. could you please check the status of the ticket or please refund the amount back asap..

OB21556345
Thanks

I tried booking a ticket from Nagercoil to Chennai on April 1, 2023(01/04/2023) in TNSTC portal. The amount of Rs.750 was deducted from my account but The Portal shows as transaction failed. So kindly look into this complaint.

31/03/2023 my daughter was coming in bangalore-vellore bus alone.( Ambur depo bus). In vaniyambadi few thirunangaigal(Transgenders) torturing the passengers and my daughter was also asked to open the purse forcefully. Nobody help to save my daughter. I request you to ensure the safety of passengers from them.

Extremely rash driving, near Velachery. He just drove the bus like a two.wheeler which very dangerous for public like us. when we stopped the bus and asked why are you driving like this, the driver is very harsh in responding and talking in bad words.

Request you to take necessary action on the driver.
Bus number TN 01 AN 3634
Time : 11.25 in Velachery
Route - 570S

Today I was traveling in a bus from gandhipuram to arivoli nagar at 7 pm . The number of the bus is Tn38n2948, the bus conductor misbehaved with every women in the bus while giving them the tickets, and the bus was driven in a over speed

Complaint petition against conductor driver

On 30/3/2023, today by 9.30 from ecr kanathur toll gate to TN 01 N 2909 bus driver. Driving rashly towards thiruvanmiyur. When I stopped the bus asking for it he's shouting foul language and trying to follow me and calling me for fight and trying to hit me. And again in bus he's chasing me till akkarai. I'm govt staff working in bank so I'm hurry to office. Not able to take it further steps. So I'm lodging a complaint against this driver to make immediate action against him.

Good morning Sir / Mam,

First time I had a worst experience in TNSTC bus.First of all Teach your driver's some basic manners to handle customer.

I'm paying for my ride, I'm not travelling in free of cost.TN 01 AN 2590 driver behaves very harsh.Eventhough he is old man, why can't he treat customer in polite manner ?

Is there any rule or law that a experienced driver decides the place of destination of a customer ???
Kindly take severe action against him. Teach him some manners and basic sense.