Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

On 02/07/2015 i was travelling a government busTN63 N1688, contactor of the bus asking me extra 7rs, for that I am asking the reason of asking extra fare. He got angry with me and slapped and damage my dress my gold chain also missed because of him. According to that police complaint registered in thirumayam Police station. But still no action taken against him.

The bus (details attached) going from Chennai- Tiruppattur is stopped near baluchettichattiram for break for more than 40 minutes even after passengers asking for not stop the bus for break.

Please take nessasary action to stop this kind of actions by the bus driver and conductor.

Note: Most of the buses are stopping here for break, This is to force the passengers to buy from the particular shops in which all the products are sold in a much more price than the MRP.

I have traveled from perunthurai to chittode on Tnstc bus TN33 N2587 at midnight on 29 july 2015. After get into the bus at perunthurai, conductor said that he wont stop the bus at chittode.. after sevaral talks he accept to stop at chittode bye bass but its 2km distance from actual stage and he gave only bhavani bye bass stage ticket(13rs) instead of chittode ticket (8rs). I have called salem head office and informed.. but they say its...

IN KEERANUR BUSSTAND, PUDUKKOTTAI dt, TAMILNADU
Ther are many unnecessary roadside shops are emerged. and they put a shop in a place where the exact place for certain bus to come and stop in bussatnd. and it makes disturbance and unwanted crowds in busstand. and also there is no available of ANY COP OR POLICE during peak hours.

Dear sir/madam,

In hosur bus stand urinals place for urine passing also forcefully charging 2/- and using abusing language against passengers,

People who have moneey can give money, what about people who dont have money,

I am basically from tirupathi, for a trip, i visited to hosur,

They when i want to go for wash romm, they i had very akward expereince from the owner o[censored]rinals, he used abusing language, and he said for urine pass also we should pay money,

Poor people how they going to pay money,

As per my knowled ge only if we use lavatory we should pay money...

Dear Sir/Madam, I am Gangadharan. I booked tickets on 15/07/2015 for 16/07/2015 travel (From Bangalore to Nagercoil). But due to some personal issue I decided to cancel both tickets before 2.30 hours at 3.00pm on 16/07/2015(bus departure time is 5.30pm). But when i logged in SETC portal, there was no option showing about cancellation. I tried several times. But i was not able to cancel below tickets. I request you to cancel tickets and help me to get refund. I know the time is over.But I spent 1164rs. How can I lose that much big amount? It is not my mistake. Network Problem. I expect you to take this matter as serious and do the same. Here the Bus Tickets details: Bangalore to Tirunelveli Bus route no: 887UD. Date: 16/07/2015 Seat Nos: 9, 10. Passengers Details: GANGADHARAN M JEEVA M Thanks & Regards, Gangadharan. M

It's a govt bus starting from thuvakudi, trichy exactly between 7.05 am and 7.10 am.On 15/07/2015 I was waiting at NIT Quartets stop, which is the mere next stop to thuvakudi. They didn't even stop in my bus stop.. Y can't they even stop in the second stop itself. And the bus was not crowded though..

Incident happened on 10/07/2015 Bus #52 Timing Evening around 4:45PM Passenger was standing in Kuttaikkarai bus stop, Bus plying at very high speed, DINT STOP IN BUS STOP, But Came close to the passenger and hit and Run w/o stopping. Want to book criminal case on the Driver and Conductor.

Dear Sir, I want to state that, I got in to the bus on 13/7/2015 (Monday) on bus number tn 21 N1531 - 200 bus(cmbt to Tirupati-last bus).I wanted a ticket to Gummidipoondi, which is worth rupees 26/-. I gave the conductor 31 saying that i don't have change, The conductor asked me to get down from bus.I asked the conductor, why should i get down.Conductor said that, because i don't have change i should get down.I did not get down from the bus, i sat in the until gummidipoondi and while getting down, i was asking my 5 rupees balance money. he did not give me any money and used abusing words. The bus conductors and drivers do not take passengers who is not going to point to point, which is against the rules. I have recorded a video of that conductor.I have a full fluted proof with me. I am going to complain a case on the TNSTC for this(if i din't get any response for this email). Hoping you will concern this email. Yours Faithfully

Bus number : ANI 2671 TN-01N-9471 I've travelled in AC bus from Sholinganallur to Koyambedu on 06/07/2015 . I noticed that the AC was switched off and it's suffocating badly inside . When i questioned the conductor he told that "it's not working " ver y carelessly. Another passenger also raised his voice about the same, then he went to driver and they started the AC . It's disgusting to know that even govt buses are cheating passengers .

Today morning i was about to travel from Coimbatore ( singanallur) to karur in bus no TN55 N0861. When me and some other passenger asked for ticket from conductor by 5.30AM He asked us to wait and he promised to give by 5.45AM. But condutor didn't provide ticket and said its non stop bus to trichy. But its not though as i ve taveled in tat bus regulary on evry mondays. And also he reserved ticket for one person who get in at papampatty pirivu stop who regularly travel to karur he ll bribe him. As its govt transport corp. I dont know why people are stoped to use it. Please help me regarding this

We are travel in TN38 N 2035 at 9am on 02.07.15 Conductor Name - Mr. Su.Selvaraj, he spoked very harshly to passengers and also use very vulgur bad words because of they are not bring change. We have one doubt only bus fare charge Rs.9/- we give Rs.10/- how we bring change for this fare. We request you to behave your staff friendly.

Dear Sir/Madam, I would like to bring notice that i am faced the problem in the TNSTC-COIMBATORE bus route NO 5 somanur-tiruppur TN 38 N 3015 bus(express).me and my father was boarded at mangalam 6:03 to tirupur railway station stop(town hall)6:23, Mr.SINRAJ who was the conductor of the bus he was gave 9.00 rupees ticket instead of 8.00 rupees to us ticket no is 57899 and 57900, me and my dad asked about it why your given this ticket we used this bus regularly but you cheat us, then his replied was not good manner, his words are too bad and he told that wherever you may complaint against me, you can not do anything then it's incident cheated and hurt my father and me.so please you have to punish him by law. this should not happen again for any of the passengers.

Dear Deputy Manager (Commercial), We are facing frequent issues with SETC buses while travelling from Coimbatore to Bangalore, since the employees are droping us in the middle of travel near to Hosur and asking us to change the Bus. And the employees in the bus that we take on second bus treat us like some unpaid persons for the tickets. So I request you to please check it futher, as there is no maintainence of Bus seats also. 3 complaints are: 1. Frequent change in Bus from Coimbatore to Bangalore near Hosur spoils our travel sleep and makes our mondays work Horrible 2. Treatment with 2 bus employees that we change is worst he treats us like Unpaid person for the ticket 3. Seat are horrible with Bedbugs and most of the seat are not repaired properly. So I request you again to please take action on it. Regards Mohammed Shaheeth

Sir, we are not able to book a query through mail to TNSTC.when i sen a mail it Delivery to the following recipient failed permanently: [protected]@tnstc.in is shown the following details only i want get clarification I am a person with disability living in villupuram. Last weak i planed to go to bangalore for that i tried to book a return ticket i.e bangalore to pondicherry. while i try in online i cant book a ticket under PWD discount. Announced by state government of tamilnadu. Then i myself went villupuram SETC booking counter to book a ticket.the Staff in that office told to me we are not book any ticket here.we give that online booking facility to some browsing center near to the office in bus stand.while went that browsing center they also not able to book in PWD quota.then planned to book a ticket in bangalore Shantinagar counter.there by giving RS1/- i get a form to book a ticket.After complete the form i give to counter staff they also told that we can't book a ticket under PWD Discount.it is very disappoint for me that government of tamilnadu give some scheme to the PWD.but why we are not able to get those benefits from state owned corporation. And one more clarification i need whether that benefits is only within tamiladu or where ever the SETC bus is available. My Name:R.GUNALAN CONTACT MAIL ID:[protected]@gmail.com

Respected Sir/Madam,
I book my bus ticket from chennai to tiruppur on 03.07.2015 at 20.45 bus. Due to heavy traffic we cant make it to the bus stand on time. So we cant able travel. I request you to refund the amount. Here i attached the ticket i had booked.
PNR:T11432942

Tn01 n 7976
Giving a wrong ticket. I was traveling from pondy to kalpakkam which cost only 60 but he gave m a ticket 80rs with which i can even travel til kovalam he was not ready to change the ticket or not even return the money. The driver was also talking in mobile and was driving. It's not just for 20rs. A frequent traveler like me i know the rate but for unknown people if he gave the they would have not known he gave the wrong ticket

Date: 29/06/2015 (9.00 P.M) client Number [protected] Bus No : TN 25 N route: thiruvannamalai to Bangalore (uthangarai) Description : In thiruvannamalai Bus stand i was waiting with my family member for bus. I got a Bangalore Bus i ask the conductor we want to go to uthangarai. he told only bangloare Passengers were allowed to get in the bus. More than 30 - 35 seat are free so only i asked but he didnt allowed into the bus and than i ask what is the reason and what is ur name tell sir. But he suddenly told who are u and y u asking name and u are not a my head office like that he told. and he didnt learn how to behave with the passengers. Regarding this U people take action sir . This a biggest request.

I was about to start from thiruvannamalai to cuddalore at 8.30 pm on 28/06/15. I saw a bus to chidambaram which can go till panruti and get diverted. I asked that bus conductor who said a bus to cuddalore will come which start at 9pm. I ve waited until 9.30 pm as no cuddalore bus came. So I have to opt for that chidambaram bus which can go till panruti. It started at 9.30 pm and left us at panruti at 11.40 pm. Till then I am waiting for more than 1 hour as no bus to cuddalore from any route came. Usually bus which start from salem to cuddalore will be available during midnight. With that confidence we are waiting. But only 40-50 buses to chennai from tanjore kumbakonam and neyveli came via that route. Those buses wont go to cuddalore. Even if buses to cuddalore from salem start by 8pm, they would have come to panruti. So I contacted the customer care of salem. But they didnt attend the phone. Then via net I have got tnstc complaint no. this forum number. they attended the call and cut it immediately. Why the government is maintaining this tnstc phones? I dont know. pls cut those connections. I will surely go for RTI as I have evidence of calling for those two numbers. also this sunday night is a muhurtham where many marriages take place. I am writing these complaints in full frustration. I ll definetely not leave until I take action...

Dear Sir/Madam, Last Tuesday night (23/06/2015 - 9.30PM) I was travelled Chennai to Udayarpalayam to my wife through TNSTC ordinary bus. The vehicle id is TN-45 N-2976.The driver continuously hearing the songs with full volume from Chennai to Udayarpalayam, the total distance will be around 275km. Pl note it down all songs are adults only. I have requested conductor to reduce the volume sir, we can’t sit there and also many lady passengers are there, at least Please change the songs and reduce the volume. I have requested 2 or 3 times, but he replied very rubbish talk. Not even ready to hear my voice. After that he was increase the volume further more. Then, again he replied, if you want, you get down the bus or go to private bus. Why you are coming to Govt transport??? And he told, if you want to complaint anywhere??? Do it... Nobody doing nothing for us... So we both reached my native with complete mental irritation. The next day we both got severe head ache and fever. I request you to take severe action both Driver and Conductor. They not even are treating like us the human. For reference, here I enclosed some vehicle photo graphs of tap recorder.. Vehicle ID: TN-45 N-2976 (Chennai to Sendurai via Udayarpalayam) Regards. Shanmugasundaram. J [protected]