Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi, Today 9/27/2015 around 9:45 pm my mother fell down from the bus at Thiruverumbur, trichy bus stop. The bus number, TN-45 N-3146 going from Trichy junction to Thanjavur. It was raining heavily when we were getting down at Thiruverumbur bus stop, while my mother was getting down, bus started moving, my mother lost balance and fell down from the bus. She got hurt. This happened because of the negligence of the conductor. He gave signal to driver without even checking if everyone has got down. I kindly request you to take proper action (Probably a day of absence) on the conductor who was on board in the bus TN-45 N-3146 going from Trichy junction to Thanjavur started around 9:30 PM from trichy junction. Please consider it as a serious concern. Don't understand why they are hurrying. If they want to go fast let them go in their personal vehicle. Bus is running for us, they need to understand, we are their customers without us they don't have a job. Similar incident happened to me on 9/26/2015, yesterday morning. I managed to get into the bus.

Dear sir/ Mam, Now we are traveling to chennai from Madurai by SETC bus (ultra deluxe)... When I stepped in to the bus, I shocked to see the seats are fully wet, due to heavy rain... This is because o[censored]seless windows... If there is rain during this travel again we all need to face the difficulty...this is not a short travel ..we need to spend whole night in this useless bus with the heavy noises... TNSTC should know the meaning o[censored]ltra deluxe... Please take action ...

I have booked a wrong journey date in Tnstc.I forget to cancel the ticket and after journey date i called the costomer care they told not possible to cancel the ticket...I lose the amount of Rs.357/-.please refund my amount Rs.357/-...

I travelled from coimbatore to erode on 19.9.15 around 2.30pm TN 30 N 1328 . I forgot to take one of my bag (bigsofer) while I get down from bus which contains newly purchased items. After I remember about bag I urge to tnstc Salem enquiry center in erode bus stand. At that time bus left the bus stand and the officer told that the bus gone for trip to Salem and may return back by 8.10pm The officer hesitate to contact the conductor and he ask me to wait . I waited and once bus arrived in bus stand I asked the conductor about bag. He replied that he not found any bag inside the bus and he left the place. I doubt about conductor words and I checked inside the bus. My bag was kept in conductor place in front side of bus. Then I asked him about this. He became angry and start to scolding me. I request you to take necessary action and ensure safety of passenger lugage .

Hello my name is Sringa R
date and time of travel 18/09/2015 10:45am bus from:Hosur to bangalore

i have lost my purse on 18/09/2015 friday morning
i had 75rs cash in it with ticket and only debit cards are there
It was a red color purse with apple symbol.
if any body found my purse please call to [protected]

In fact, VOLVO buses given to TNSTC is like giving a garland to a monkey. The condition of all the TNSTC VOLVO buses between Chennai and vellore are worst( Worst in the sense that you won't ever get guts to enter any volvo bus the next time).
I remember once that it is raining inside the bus .I and fellow passengers were covering our heads with Plastic covers and few even used umbrellas, inside the bus.
One of the best feature of VOLVO buses is its acceleration but TNSTC Volvo buses which display "Engine ECU failure "in the driver information display board won't cross 60kmph!!!... Those buses take more than 3:30 hrs to cover mere 130 kms( Chennai to Vellore). Even an ordinary TNSTC bus would cover the same distance in less than 2:30 hrs even if there is traffic.
The noise level inside most buses are very high and irritating.This is because some non-skilled and irresponsibe workers who don't know about the sound harmonics of metals used had altered the interior.(As standard volvo buses will have carpets covering the window bars, etc to supress sound wave resonance).

AC of bus will work i, e. we will get air but not even a bit cooled air.

The drivers and conductors never care about the passengers feedback.If we ask them before boarding about the condition of the bus the only word they say is don't enter the bus.There is no schedule for the bus departure and arrival.

Why should we give Rs.160 to these Cow Carts?Why are they(TNSTC Staff) running these services fooling the people and bringing bad fame to VOLVO company itself?

Sir, yesterday(12.9.2015) eve i was travel pollachi town bus root no 11. The conductor name mathiazhagan and did'nt know driver name. First of all driver & the conductor did not stop the stage even the passenger take a ticket for that stage, they skipping to stop some stages... And also the conductor mathiazhagan was push to take a ticket for did not stopped stage. So the passengers are very disturbed and lose their rupees for this people.. So Please kindly take an action for that conductor mathiazhagan and that driver dated at 12.09.2015

We were 2 ladies and a boy.we boarded ECR Chennai to Puducherry bus No. 252612 on 12/9/15 at 8:20 pm in madhya kailash and got a ticket to Kalpakkam. We were standing at a place and one o[censored]s got a seat and in that Seat the other two passengers told us that they would get down on thiruvanmiyur but the conductor told another person going to pondicherry to get the seat. we kindly informed him twice that the two men are giving us the seat but he refused and discriminated us as locals and started a argument and the driver also supported the conductor. we are complaining the driver and the conductor for agrresive behavior... they are treating us i. e. kalpakkam passengers as locals and we have to give seats for pondicherry people. is there any rule like that. please take action against the conductor and driver

Hi sir,

I am travelling in tnstc bus belongs too trichy contontment branch bus number tn45n3258 driver is drunken while driving and he is smoking continuously from madurai to trichy and he has stope the bus in motel for more than 45 mins n had smoke for long time n spoke indecent words while we ask y u r smoking inside the bus please take the necessary action and give some respect public transport consumers

I was travelling with my wife and 5-year-old son from Erode to CBE on 20/08/2015 in bus TN33 2821. We stood up at the bus gate before my stop (Peelamedu) arrived and told the conductor that we need to get down. The conductor didn't whistle to indicate the driver to stop. The driver didn't stop the bus at my stop and after arguing with them, he stopped the bus after 2 stops (Nava India) from my stop, that too for the signal and it was 9:00 p.m. when we reached there. I didn't get any auto from there to go home and we walked nearly 1 km with my kid to get an auto. The reason he didn't stop the bus is, he competed with a private bus and wanted to be first to reach Gandhipuram. Is this the way the government serves people?? Are we not paying for that?? It is their duty to stop at each customer's bus-stop, isn't? Are we asking to drop us at our home? What action will be taken on these irresponsible drivers and conductors?

I did reservation upto Trivandrum from Trichy in the 22:30 Bus[767UD]. I got in to the bus and reached nagarcoil bus conductor pushed out all passengers wanted to go to Trivandrum including me.and said the reason that the Bus was in repair.

On 02/07/2015 i was travelling a government busTN63 N1688, contactor of the bus asking me extra 7rs, for that I am asking the reason of asking extra fare. He got angry with me and slapped and damage my dress my gold chain also missed because of him. According to that police complaint registered in thirumayam Police station. But still no action taken against him.

The bus (details attached) going from Chennai- Tiruppattur is stopped near baluchettichattiram for break for more than 40 minutes even after passengers asking for not stop the bus for break.

Please take nessasary action to stop this kind of actions by the bus driver and conductor.

Note: Most of the buses are stopping here for break, This is to force the passengers to buy from the particular shops in which all the products are sold in a much more price than the MRP.

I have traveled from perunthurai to chittode on Tnstc bus TN33 N2587 at midnight on 29 july 2015. After get into the bus at perunthurai, conductor said that he wont stop the bus at chittode.. after sevaral talks he accept to stop at chittode bye bass but its 2km distance from actual stage and he gave only bhavani bye bass stage ticket(13rs) instead of chittode ticket (8rs). I have called salem head office and informed.. but they say its not salem branch bus..they asked me to call erode Tnstc head office. Then Conductor start his rude behaviour like speaking some unneccessary words and its hurting me lot and this worst behaviour is happening more over in tamilnadu by conductors. Tnstc bus TN33 N2587 Conductor name: N Gopal

IN KEERANUR BUSSTAND, PUDUKKOTTAI dt, TAMILNADU
Ther are many unnecessary roadside shops are emerged. and they put a shop in a place where the exact place for certain bus to come and stop in bussatnd. and it makes disturbance and unwanted crowds in busstand. and also there is no available of ANY COP OR POLICE during peak hours.

Dear sir/madam,

In hosur bus stand urinals place for urine passing also forcefully charging 2/- and using abusing language against passengers,

People who have moneey can give money, what about people who dont have money,

I am basically from tirupathi, for a trip, i visited to hosur,

They when i want to go for wash romm, they i had very akward expereince from the owner o[censored]rinals, he used abusing language, and he said for urine pass also we should pay money,

Poor people how they going to pay money,

As per my knowled ge only if we use lavatory we should pay money...

Dear Sir/Madam, I am Gangadharan. I booked tickets on 15/07/2015 for 16/07/2015 travel (From Bangalore to Nagercoil). But due to some personal issue I decided to cancel both tickets before 2.30 hours at 3.00pm on 16/07/2015(bus departure time is 5.30pm). But when i logged in SETC portal, there was no option showing about cancellation. I tried several times. But i was not able to cancel below tickets. I request you to cancel tickets and help me to get refund. I know the time is over.But I spent 1164rs. How can I lose that much big amount? It is not my mistake. Network Problem. I expect you to take this matter as serious and do the same. Here the Bus Tickets details: Bangalore to Tirunelveli Bus route no: 887UD. Date: 16/07/2015 Seat Nos: 9, 10. Passengers Details: GANGADHARAN M JEEVA M Thanks & Regards, Gangadharan. M

It's a govt bus starting from thuvakudi, trichy exactly between 7.05 am and 7.10 am.On 15/07/2015 I was waiting at NIT Quartets stop, which is the mere next stop to thuvakudi. They didn't even stop in my bus stop.. Y can't they even stop in the second stop itself. And the bus was not crowded though..

Incident happened on 10/07/2015 Bus #52 Timing Evening around 4:45PM Passenger was standing in Kuttaikkarai bus stop, Bus plying at very high speed, DINT STOP IN BUS STOP, But Came close to the passenger and hit and Run w/o stopping. Want to book criminal case on the Driver and Conductor.

Dear Sir, I want to state that, I got in to the bus on 13/7/2015 (Monday) on bus number tn 21 N1531 - 200 bus(cmbt to Tirupati-last bus).I wanted a ticket to Gummidipoondi, which is worth rupees 26/-. I gave the conductor 31 saying that i don't have change, The conductor asked me to get down from bus.I asked the conductor, why should i get down.Conductor said that, because i don't have change i should get down.I did not get down from the bus, i sat in the until gummidipoondi and while getting down, i was asking my 5 rupees balance money. he did not give me any money and used abusing words. The bus conductors and drivers do not take passengers who is not going to point to point, which is against the rules. I have recorded a video of that conductor.I have a full fluted proof with me. I am going to complain a case on the TNSTC for this(if i din't get any response for this email). Hoping you will concern this email. Yours Faithfully