Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in

1

Updated: Apr 9, 2025

Complaints 4209

Resolved

324

Unresolved

3885

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Tamil Nadu State Transport Corporation [TNSTC]

Recently resolved complaints

View all complaints

Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

Most useful reviews

Day to-day chengalpattu to tiruvallur bus not taken in right time morning 4.30am to 5.30 am

luggage charging for carrying laptops in bus

TNSTC - Failed transaction, but ticket not booked

Amount debited but ticket not booked

luggage fare collected for mixie

201 driver rudely & wolgure talking with passenger

Featured stories

Uncomfortable journey and danger to ride

High cost and refuse to give refund

201 driver rudely & wolgure talking with passenger

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 195

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Vellore, Tamil Nadu

Dear Sir/Madam- This is to keep you appraised about the malfunctioning of air conditioner in Volvo bus which services from Chennai to vellore. Travelled date-today 2-may-15, start time 12pm, TN 01N 7729, Due to inefficiency of AC, and sweltering heat outside, breathing is becoming a problem sitting inside with all the door's completely closed. This doesn't serve the need of paying 160Rs/- to travel from Chennai to vellore. Would like to...

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu

Hi, Myself is JUSTIN G, PNR No. T10555251 and my seat no is 32. Yesterday I travelled in the AIR CONDITIONED bus from Chennai to nagercoil vadacherry ( Route No : 198AC ) but the A/C has stopped working before we reach trichy. Then they tried to make function the A/C but they couldn’t and they took the vehicle to the depot, there also no use and finally they opened the top door to make us cool. That’s how our journey ended upto nagercoil....

Helpful

Found this helpful?

Write a comment

Address: Thanjavur, Tamil Nadu

Today (May 1, 2015), with family, I started from Kumbakonam to Thirunallar for having divine dharshan of Lord Saneeshwara. We took a private bus at 7:15 AM and we reached Thirunallar by 8:40 AM (1hr 30mins) for a distance of 53kms. After the darshan, we took the RTC bus TN 68N - 0514 at 11:45AM at Thirunallar and the bus reached Kumbakonam at 2 PM. It took 2 hrs 15mins to cover a distance of 53kms. When I enquired both the driver...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Dear sir, This has reference to the above subject, I booked a ticket for Chennai to Trichy on 30.04.2015. Ticket details are as follows: Name : Senthil Nathan K Seat No : 30 PNR No : T10452202 Departure : 10.25 PM Date : 30.04.2015 But I'm still at bus stand looking for my bus. I didn't get any kind of response from anyone here. There is no announcement about the status of bus. It has come or not we don't know. There...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

On 30th of April I booked a ticked in the bus route chennai to madurai 137UD and boarded the bus at perangulathur but the driver and conductor allotted my seat to someone else from koyambedu and refused seat for me. I was forced to stand all through the travel. I am very much depressed and annoyed. I am going to file a complaint against setc in the court....

Helpful

Found this helpful?

Write a comment

Address: Salem, Tamil Nadu

I booked SALEM to GURUVAYUR on 29/04/2015 time:20.30 That trip was canceled due to strike in Kerala State... Bus ID No: E-2507 seat no:19, 20 Rout no:724UD OB Reference No:OB4465332 So Kindly refund my online booking amount Rs.654.00 i try to contact e-booking Helpdisk but it not response.....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Krishnagiri, Tamil Nadu

Hi Sir/Mam, This is regarding the fare charged in few Tamilnadu buses which have a board "Flyover Service". 95% of the Tamilnadu buses from Hosur to ECity come by flyover only. They charge Rs.35 which is the normal rate. But then there are few buses where Rs.55 or Rs.65 is charged. I seriously wonder on what basis they charge different amounts. I asked the bus conductor today (Ap-29 2015). The bus had a board "Flyover service". He...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Dear sir, On, 26/04/15, while booking a eticket(from Chennai to salem)amount Rs.286 was deducted but ticket not booked it show as booking failed.so please kindly refund my Rs.286.also attached the deduction details for your reference. User id:sampathmah thanks with regards Sampath.D [protected]...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Dear Sir, This is venkat. On 26th april 2015 i have travelled from Trichy to Chennai by SETC Ultra Dlx coach bus. I have reserved by online this bus with 265 rupees of cost. After sat in the bus, means.. from 12.am to 6.am i did not sleep coz of MUTTAI PUCHI. There were a lot of these bacteria and some of the small PUCHI in the whole bus which were bited full and full body. My skin has gotten swelled due to this animals. TN01 B7927...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

I have booked from banglore to karur and from karur to bangalore but both the tickets i didnt get it.Only they took money from my account.so please refund my amount.This is huge amount so i can again book if they are refund money even after 3 or 5 business days. Refernce No for transaction from hdfc bank. [protected] [protected]...

Helpful

Found this helpful?

Write a comment

Address: Tirunelveli, Tamil Nadu

I was traveled TNSTC-Tirunelveli division, Kattabomman Nagar Depot, City bus bearing No. TN72N1409 on 19.04.2015 from Manimuthar to Ambasmudram. The conductor give the ticket to me Rs.9/head for Ambasamudram. But, the conductor asked to the passengers near Ambasamudram, as per superior officer's advice, this bus not go to Ambasamudram bus-stand. So, all passenger was compulsory drop at Kodarankulam Vilakku by the conductor. Because the...

+1 photos

Helpful

Found this helpful?

Write a comment

Dear Sir, I'm Kavaskar.R coming from Neyveli Township every sundays. I'm doing advance booking for my travel at 11:30PM by using SETC website. Most of the time, i never find my seat in bus when i booked location. Ex : If 25th is window seat while booking, but showing middle seat in bus. Every time lot of confusion happening. Yesterday i'm very much disappointed because reserved bus came with worst condition. Moreover there...

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu

Please tell me sir, what is the requirements for half tickets. Because my child is12 years old. But she was height above 130 cm. I have booked online ticket, it calculate half ticket automatically generated. But in the koyembedu bus stand, they arare not acceptable in that one. Please tell me both( I30 cm and below12 years) are required or any one is enough. By, S. Saravanan...

Helpful

Found this helpful?

Write a comment

Hi I'm Rishikesh From vellore . I'm studying In Trichy. At 9:30pm there is a government SETC bus from Trichy To Vellore. I usually travel in that bus by booking online in tnstc.in. The same way I did yesterday. I had the ticket's Printout with me. I reached there at 9pm itself. After the bus started the Conductor told me to get down telling that charting has not been prepared& online booking is not valid today. It is the only government...

Helpful

Found this helpful?

Write a comment

sir I am baskar. Today @8.30pm, my family(wife, son yogesh Age 10, daughter ranjani Age 6.) start travel from Tenkasi to Rajapalayam. After 2 km, conductor coming for issuing tickets and he told that " this bus will not go to Rajapalayam new bus stand, so you can go down for any other bus". Bus no.TN67N0749... @ night time, why they bye pass the new bus stand...Please enquire & put bus destination details in bus display board if its correct...my...

Helpful

Found this helpful?

Write a comment

Address: Tirupur, Tamil Nadu

sir iam bala stayed in tirupur (dt), kangeyam(tk), uthiyur(po), kullampalayam. in this way on erode to palani route bus TN33N2737 Conductor name:mandhiramoorthy time 7.40pm at kangeyam bus stand he would talk as not sttoped in this bus goto another private bus. but another conductor stoped this address. so kindly take the action and stoped this bus stop....

Helpful

Found this helpful?

My id is valliammai9, ibooked a ticket from hosur to karur on 13 th april at 1.04pm. but ticket is not recieved, so please send the refund amoubt of 652/- bank bame: city union bank karur branch. I am senior citizen of age 68. details; S.SOLAIAPPAN,[protected], HOSUR LOGIN ID valliammai9, amount 652/- journey date; 27th april hosur to karur, bank - city union bank, karur, (TO ONL SETC PAYMEBT 00089) BOOKED DATE - 13TH APRIL ...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

I Boarded the SETC bus 460UD(12/04/2015)) from Erode to Chennai and i booked 2 seats(Seat number 25 & 26) on which Seat number 25 was not having the Push back facility, i complained to the conductor and he told to that the seat would have got struck and he did not help, later we noticed that seat number 6 was filled by a passenger and 7 was vacant, we requested the conductor for a seat swap, he strictly told that seat 7 is for driver so he...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Chennai, Tamil Nadu

Bus no. TN 01 AN 0387..bus now on the way to madrurai...Here they started the bus by 1 hour late from cmbt bus terminal, chennai. Now still on the way to trichy. Because of like dis person people refused to come to government buses. Still they are careless in driving. They driving very slow and at the same time like doesnt know driving...simple driver and conductor not doing their duty......

Helpful

Found this helpful?

Write a comment

Address: Viluppuram, Tamil Nadu

Conductor way of speech is not good. He spooked rudely. Actually my stooping is melmaruvathur but conductor asked get out from seat in acharapakkam before my stop that s 5 KM distance and asked to sit other pessenger for collect money for ticket. I asked why did you get out before my stop but he spoke roughly to me. he way of speach is not good. then i asked my change. he said come and collect in my depot. kindly take the below detail and...

Helpful

Found this helpful?

Write a comment