Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in

1

Updated: Apr 9, 2025

Complaints 4208

Resolved

324

Unresolved

3884

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Tamil Nadu State Transport Corporation [TNSTC]

Recently resolved complaints

View all complaints

Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

Most useful reviews

Day to-day chengalpattu to tiruvallur bus not taken in right time morning 4.30am to 5.30 am

luggage charging for carrying laptops in bus

TNSTC - Failed transaction, but ticket not booked

Amount debited but ticket not booked

luggage fare collected for mixie

201 driver rudely & wolgure talking with passenger

Featured stories

Uncomfortable journey and danger to ride

High cost and refuse to give refund

201 driver rudely & wolgure talking with passenger

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 193

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

We have booked bus from Rajapalayam to Chennai on 21st evening 6.30pm, but bus arrived at 6.30pm only, also when asked about delay at the reservation counter and bus conductor, their ‪‪ responses were rude and impolite, need necessary action for this Details Attached below...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Vellore, Tamil Nadu

Sir, I travelled in the bus with register no TN 01 N 4844 from vellore to koyambedu bus stand, chennai on 16.06.2015 .conductor's name is senthil(employe code : 40383) and the driver's name is arul[protected].The time of travel is (boarding time )2 pm at vellore bus stand. I have encountered two major problems while travelling 1.) a/c was not working properly & the a/c vent is directly above head, which blows air on the head at a very...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Bus no- TN 01 N 4844 NUMBER PRINTED IN TICKET ISSUED -TN 23 N 2026 The bus number TN 23 N 2026 is printed in the ticket issued by conductor Mr. Senthil Kumar in the air conditioned Government bus running between Vellore and Chennai on[protected] where as the real bus number is TN 01 N 4844. The ac facility in the bus is worst. When we asked the conducter in the bus he did not give proper explanations to the passengers of the bus.We...

Helpful

Found this helpful?

Write a comment

Address: Salem, Tamil Nadu

I usually be travelling between Mettur and Dharmapuri. I am always facing problem like on friday night I will never get bus to Mettur and I have to wait for more than 1 hr or 1 hr 30 mins. I find buses very rarely around 8.00pm to 10.30 pm. Mostly only one bus depart to Mettur at this time range. If we inquire about this to the available TNSTC supervisors, they would respond in a offensive manner or they will tell 'Bus vandhathan!'. This...

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Respected Sir/ Madam, I am residing in BHEL township area and my native place is located in Kumbakonam. I am regularly visiting to my native place in every week and used to travel by bus. Most of the time TNSTC buses or some times private buses. If we compare the private bus fare from Trichy to kumbakonam is Rs. 45. For TNSTC BUSES ((most of the buses named as EXPRESS EVEN MARKED SIMPLY BY CHALK) total fare from Trichy to Kumbakonam...

Helpful

15 other people found this review helpful

15 found this helpful

Write a comment

Address: Chennai, Tamil Nadu

Hello Team, Yesterday[protected], Our family travelled AmmaPettai to Needamangalam via Route Number 7A at 9.00Pm. Actually our need to go Needamangalam Railway station Stop, But he returned the bus in Annaselai. While we asking the operators they are saying we intimated before itself, Actually thery were not intimated us. Please Kindly condemn the both operators for doing such drastic behaviour to the travellers. Regards, Kumaran,...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Govt A/C Bus not available from chennai to trichy and trichy to chennai . In sundays the private bus people sold the tickets very high amount .previously GOVT A/C bus ticket only 300 rupees but private bus ticket selling now above 900 rupees in trichy . There is no proper billing also . kindly take a action to reduce the rate from private sector ....

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Yesterday evening I have travelled from Madurai to Chennai in TNSTC-MADURAI (TN 58 N 2146) bus. The Ticket charge was Rs. 280 and I gave Rs. 300 to the conductor. But he didn't give me the balance of Rs. 20 in-spite of reminding two times. He didn't care to give the balance while getting down at the stop (At Guduvanchery bus stop) when I asked again for the balance, he didn't provide my balance and also he ignored my words. Herewith I have...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Salem, Tamil Nadu

A girl get into the bus that bus is started from Salem to Bhavani. She was asked the ticket for intermediate stop (magudanchavadi), suddenly conductor forced to get down from bus. That girl is scared and started crying because of conductor. Conductor name is venkatachalam and bus detail TN 30, N 1344. Date 07-06-15, Time: 5:30 pm...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Kanchipuram, Tamil Nadu

அனைத்து டைம் கீப்பருக்கும் வேறு பணி கொடுக்கலாம் . தனியார் பஸ்சிடம் இருந்து பணம் பெற்று 1 மணி நேரம் வரை அரசு பஸ் போகாமல் பார்த்து கொள்கின்றனர். தனியார் பஸ் இதற்காக தினமும்...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Respected sir, Am writing this email to you while am in the bangalore chennai bus. Surely not sleeping in the bus with the red rashes and lumps in hands, done by the bed bugs. I'm not satisfied with the service of tnstc mainly on the maintenance part of the buses. I am using the chennai, trichy - bangalore services regularly. To explain in brief about the maintenance, 1. Bed bugs, 2. Seat is not comfortable to travel, 3.windows....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Madurai, Tamil Nadu

Dear sir/ madam Registering complain against conductor of bus from sivagangai to Madurai timing 8.45pm from sivagangai. I have taken ticket from sivagangai to Madurai 27rd paid him 100rs as I was busy on phone and tierd I forgot to ask for balance ..as soon as it reached mattuthavani I asked for balance but conductor was not willing to give and started arguing with me..Even driver started shouting at me .. I requested conductor to tally...

+1 photos

Helpful

Found this helpful?

Address: Vellore, Tamil Nadu

The Root From Vellore Bagayam, via Kangeyanallore to Katpadi Railway station. ( 1G and 2G buses ): Here at Kangeyanallore, the root bus 1G and 2G service is very poor. The bus timing also not according to the public service timings. The buses at a time 3 to 4 buses go to Katpadi railway station and after 4 to 5 hours some buses one after one 2 to 3 buses go to bagayam. Also they stop the buses at the house, next to my house,...

Helpful

Found this helpful?

Write a comment

Address: Coimbatore, Tamil Nadu

sir i am already given complained Chief minster cel reg town bus Route No 38A can not run proper time daily run 8 single from state bank colony to ukkadam / townhall / selvapuram Air bus in this bus came 11 am single after that came 1.20 pm state bank colony but more then seven month cannot run proper time after 2pm some days run some days cannot run and then 38A express TN38N 1382 this bus not appoint permanent driver only one driver operate...

Helpful

Found this helpful?

Write a comment

Address: Kanyakumari, Tamil Nadu

I have tried two times to book through online from Nagercoil to chennai on 30.05.2015 but deducted money from credit card which is not booked then i went to resrvation center and booked. I have travelled nagercoil to chennai 198UD on 31.05.2015 at 3.00 PM, It looks worst condition compare than other state bus, Seat back side dont have cover for all seat and we can see the internal part of seat, Raining water is coming inside of buses, No...

Helpful

Found this helpful?

Write a comment

Address: Thanjavur, Tamil Nadu

to day my wife was coming from kumbakonamby 48 no bus via annapanpettai the bus driver not stoped my home nera bus stop he is stoping next stop in annapanpettai annasilai stop today4.30pm 4.6.15 this bus was run between thanjavur to kumbakonam the driver is talked in irriteto my wy wife take nessary action s.vethanayagam, annapanpettai.613003.mobil no.[protected] this bus under tnstc kumbakonam, and thanjavur town branch...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Madurai, Tamil Nadu

On 03/06/2015, I tried to book 6 tickets from Puducherry to Madurai for in SETC. Amount Rs.1626 has been debited from my axis account but ticket was not booked. TNSTC booking details INB/[protected]. Please resolve this complaint and refund the amount as soon as possible. Username: palanikumar.msc Mailid: palanikumar.[protected]@gmail.com...

Helpful

Found this helpful?

Write a comment

Sir. I'm sending this mail after many disheartening experiences from CTC POLLACHI COIMBATORE buses .daily I am traveling from Tamaraikulam to Pollachi. Morning hours maximum buses are stopping at thamaraikulam but during evening hrs at pollachi drivers and conductors are not letting us in to the bus..even in standing. In spite of being a people service depth why they hesitate to do their duty. Their way of reaction in unacceptable. That time...

Helpful

Found this helpful?

Write a comment

Address: Virudhunagar, Tamil Nadu

This is for your kind attention regarding route number 12. The current route is from Virudhunagar via villipathiri, Azhagiyanallur to kariyampatti. There are some areas in between where there is only 3 trips a day. The places are Solaigoundanpatti, Keppilingampatti and Periyaperali Junction (Details in the map attached). All other trips are directly villipathiri to azhagiyanallur, where there are no stops in between. I humbly request to consider...

Helpful

Found this helpful?

Write a comment

Address: Sivaganga, Tamil Nadu

I have booked the bus for Bangalore from Karaikudi. Bus timing was 19.45. I was waiting for more than one hour. When I asked tnstc department. They told they used to have dinner at some place bus will reach after 2 hours. I really got frustuated so many times because of tnstc booking. Buses are really worse than any other corporations. If it is raining when you travelling, then you are gone case. Please avoid booking tnstc buses...

Helpful

Found this helpful?

Write a comment