Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

On 03/06/2015, I tried to book 6 tickets from Puducherry to Madurai for in SETC. Amount Rs.1626 has been debited from my axis account but ticket was not booked. TNSTC booking details INB/[protected]. Please resolve this complaint and refund the amount as soon as possible. Username: palanikumar.msc Mailid: palanikumar.[protected]@gmail.com

Sir. I'm sending this mail after many disheartening experiences from CTC POLLACHI COIMBATORE buses .daily I am traveling from Tamaraikulam to Pollachi. Morning hours maximum buses are stopping at thamaraikulam but during evening hrs at pollachi drivers and conductors are not letting us in to the bus..even in standing. In spite of being a people service depth why they hesitate to do their duty. Their way of reaction in unacceptable. That time we don't have town buses..We have to waste nearly one hr to reach our place. Pl kindly look into the matter and take necessary action.

This is for your kind attention regarding route number 12. The current route is from Virudhunagar via villipathiri, Azhagiyanallur to kariyampatti. There are some areas in between where there is only 3 trips a day. The places are Solaigoundanpatti, Keppilingampatti and Periyaperali Junction (Details in the map attached). All other trips are directly villipathiri to azhagiyanallur, where there are no stops in between. I humbly request to consider this as a suggestion to alter the route through these areas (The distance remains the same). Kindly do the needful so that it could benefit the public and the transport corporation

I have booked the bus for Bangalore from Karaikudi. Bus timing was 19.45. I was waiting for more than one hour. When I asked tnstc department. They told they used to have dinner at some place bus will reach after 2 hours. I really got frustuated so many times because of tnstc booking. Buses are really worse than any other corporations. If it is raining when you travelling, then you are gone case. Please avoid booking tnstc buses

PLEASE RUN THE FOLLOWING ROUTE GOVERNMENT BUS SERVICES 1 VANDAVASI VIA MANAMPATHY TO CHENGALPATTU SAME RETURN 2 SERVICE MORNING AND NIGHT ( 2 ) 7PM AND 8PM 2 VANDAVASI VIA VENGODU TO CHENGALPATTU SAME RETURN 2 SERVICE MORNING AND NIGHT ( 2 ) 6PM AND 7.30 PM 3 VANDAVASI VIA SOTHUPAKKAM TO CHENGALPATTU SAME RETURN 2 SERVICE MORNING AND NIGHT (2 ) 6.30M AND 7.15 PM. ONLY PRIVATE BUSES ONLY RUNNING WITH TOO MUCH CROWD AND STOPPING GOVERNMENT BUSES IN THE ROUTE. WHEN WILL TAKE ACTION.

Sir, i booked ticket for coimbatore on[protected] at 7.30pm. i reached busstop at 7.40 but the bus which i was booked is still there. They told that we cancelled your seats and alloted your ticket to somebody and asked me to rebook the tickets. My question is who gave the permission to cancel our tickets and alloted to somebody. We had an important schedule on that day. Because of them we lost our future. Please make steps to refund our amount.

Sir I am a keralate used to travel in tnstc Chennai to Guruvayur ultra deluxe bus on may 14th. On my journey the bus has haulted for taking food at Vilupuram near toll booth. The hotel was too bad same time they are asking more money. For eg. Two dosa 60 rs. We are ready to pay but its not upto the standard. No cleaniness taste nothing. Also there is a toilet facility., by paying 5rs such a dirty place. They are realy missusing the passangers that they know everyone coming from different places nobody going to ask them or complaining. I am requisting you to take a quick action regarding this. Please make an Enquiry req regards Binu Peter ticket no..T-A10761 [protected]@gmail.com

Dear Sir I have done a booking from Velankanni to marthandm for four members on 22/5/2015. The trnsaction id is DIOB[protected] The amount was debited and the ticket was not issued . Please do the confirmation or initiate the refund. i tried all the customer care numbers. No one picked the Call.

Yesterday Myself boarded at pondy around.8 pm to Travel to Chennai, through the TNSTC.bus.Route No..157 Express service considering that.it will be late hours and I can get.down at the Anna International Airport, which is prime location in the chennai city, which i got confirmed at the time of boarding at Pondy, unfortunately due poor maintenance of the bus due to some engine belt damage the bus got breal down, after a long hours of waiting at the unknown location, on the, Pondy ~ Thindivanam highway, I was transfred to the local bus until Thindivanam, Once again from Thindivanam I was transfered to TNSTC chennai bus, around 10.30Pm. The bus reached the Chennai International Airport -meenambakkam around 12.45 Pm, but I was dropped down far from the Airport stopping by the Driver and Conductor [Before the Airport Overbridge ] saying that this is the normal practise, without considering the safety of the passenger that too I am Lady on that Late Hour, they where not ready to go beside the Airport stopping and it was confirmed that.All the Moffsal buses never enter the Prime Airport stopping and Keep Crossing over through the Overbridge, So we.here by request the concerned Authority to take necessary action and Advise and Monitor that Buses drop the passenger's on the right location considering the safety of.Passenger's to keep law and order. Thanks & Regards Vani Devi Prakash Kannan

I travelled with my family (spouse & 2 small kids) from Chennai Koyembedu - Trichy 30th Apr'15 evening. Evening around 5.30 pm bus started, before get the ticket checked with conductor whether this bus will go in between villages (OR) byepass only. Conductor confirmed that it will go only by Byepass. But they went into 2-3 places (Mathuranthagam, Thindivanam, Vilupuram, Perambalur, etc., ) Because of this in between villages travel bus nearring Tholuthur mid-night arond 12.30 night. The actual travel time for Chennai - Trichy is approximately 6 hours. But but due to above mentioned activities it crossed its actual travelling time. Hence I kept informed the conductor well in advance as "we need to drop @ Thiruvaanai Kovil instead of Bye-pass" since it is mid- night. He also accepted twice (which after cross Tholuthur & before Samayapuram). But suddenly after Samayapuram stop instead of get into Srirangam, bus continued in bye-pass. We asked conductor immediately, but he replied with irresponsible words 'we can not drop @ your door step'. So I fought with him as 'then why you accepted initially to drop @ Thiruvanaikovil'. He replied with same above sentence. We got irritated and finally paid huge amount to auto during the mid-night to reach our home. Details below to take action: Date : 30th Apr'14 Start Time : 05.30 pm End Time : 01.30 am (next day) early morning Bus Reg No : TN - 32 N 4006 Conductor Age : Approximately 50 years Conductor identifcation : Slight balled head Kindly take the necessary action against this irresponsible Conductor for using unnecessary words and leaded us to unnecessary expenses & time delay. Pls. let us know if any further detail required & keep update the action taken against this compliant. Regards, Vijay

I have compleint with one of the bus driver and condector. I have travel to chennai to kumbakonam on 18/05/2014 bus no is TN32 4034 at time of 10.00 pm from koyambedu bus stand i waiting for kumbankonam bus line because i am going to vaddalur is onethey way to kumbankonam salai.I told the bus condector sir i am going vaddalur will you travel me.He said no stoped in vaddalur only kumbakonam will stoping no need to stop in vaddalur .Than i am fiting to condector he said some wrong words to talk me .But i never expect in the driver and condector.since i am scured than i am travel to another bus.I need action from the that time to travel the condector and driver to take immediate action .If anything to want to meet him i will also ready to come with meet him.This serious matter .Because they are missing using the words from the part of koyambedu busstand .I do know the name of condector and driver.Please you can track the bus number and timing and date i have mention .Please take action. Thanks & Regards suresh [protected]

I was waiting in hosur bus stand @ 9pm on 16th May 2015 for the ordinary service bangalore to palani. I was suppose to reach palani. The bus had occupied with 2 passengers in 3 seats. I asked conductor to vacant 2 seats because I was with my wife and 2 yrs old kid. That conductor replied that you guys can't sit like couple. You need to sit each in different seats. This is the way the transport employees are working. Has he do the same thing for his family while travelling. I am going to take a legal action against the conductor.

From To T. Rajendran The Manager S/o Thiru Gnana Sambandham Villipuram Depot 622, Perumal Kovil Street, T.N.S.T.C. Vadaseri VILLIPURAM Orthandu Taluk Thanjavur District. Dt.[protected] cell: [protected] Sub: Complaint against the Attrocieous behaviour of the Conductor in Bus belonging to Oru Irrikkai Panimani – Depot – travelling from Kanchi to Tiruttani – reg. Sir/ Madam, I am resident of Vadaseri Village in the above stated residential address. I am a priest in the local temple here. I state that I had a owe to go to Tirumala Hills for the darshan of Lord Venkateswara and in order to reach Tirumala, I reached Kanchipuram and boarded Bus. I purchased ticket no.477297 to reach Tiruttani. Since it is early in the morning, I was a little bit sleepy when the bus reached the outskirts of Tiruttani. The bus conductor suddenly woke me up from the seat and asked to show the ticket. When I was trying to show the ticket from my pocket, the bus driver took my luggage bag and did throw it out of the window and pushed me out of the bus. I was shocked and rushed to get down the bus to collect my luggage lying by the side of the road. The Driver and the bus conductor turned deaf ears and proceeded without caring about me. I left my other bag in the bus, which contains my regular medicines, torchlight, some cash and a pair of clothes. I like to bring this to your notice, not for my lost belongings. It is my sincere request to check this type of atrocious behaviour of either the driver or the bus conductor on a senior citizen like me. I am deeply agonised to get treated in this manner by a public servant, while i am legally travelling with a valid ticket. -2- I am also enclosing the Xerox copy of the ticket to aid you in searching the conductor, who is responsible for this incident. I can identify the conductor who misbehaved and assualted me without the least and minimum manners. I hereby complain by way of this letter, against the conductor for the loss of bag, money and other belonging and also for the atrocious and rude behaviour, which is illegal and unlawful in the eye of law. I request you to immediately take action against the said conductor and I am ready to appear before any appropriate forum for giving any evidence or to identify him. Thanking you and waiting for any early action with regards Enclosed: 1. Xerox Copy of the Ticket Purchased in the Bus. Copy to: 1.Thiru O. Paneer Selvam, The Hon’ble Chief Minister for the State of Tamilnadu 2.Thiru V. Senthil Balaji, The Hon’ble Minister for Transport, Tamilandu 3. The Manager State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

This is Sasikala Rajendran, used to travel daily from kumbakonam to bharatidasan university. on 13th may 2015, when i was travelled from trichy central busstand to bharathidasan unioversity the bus conductor was vry rude in asking for the change. Actually for bharathidasan university ticket rate is 11rs. But i didnt have one rupee change.so i have given 12 rupee ..but he refused to give the change. and also used very harsh words against me. This is not fair. even if they said me politely or normally that he does nt have change that time i could not bother about it..but he was really rude in that and his expressions an all really hurting ..please take action against such kind of conductor. Bus no : TN 63, N 1432

Dear Sir, On 2nd may 2015, during the payment time for the online ticket booking in SETC from chennai koyambedu to chenganassery, the ticket is not booked but the amount of Rs.1276/- has been debited from my ICICI bank account two times. Still it is not refunded to my account. Please do the needful. Thanks Vinod Kannan [protected]

Traffic rules are not followed by most of the *TNSTC* drivers near Mahindra city, Chengalpet Tamil Nadu. Attached picture is taken on[protected] @ 6 PM at Mahindra City Junction, GST Road, Chengelpet, Tamil Nadu. The driver deliberately crossed the white line and threatened pedestrians including me. This is occurring everyday. There is a signal at MCITY junction, most people don't wait for green signal. Especially *TNSTC* drivers. For your note, a *'TNSTC'* driver ran over a scootarist six months ago in the same place. I Request you to advise your employees to follow traffic rules. It would be a shame if a government employee didn't follow rules made by the government.

the 102 route bus going from chennai to vellore TN 23 - 2371. It runs through sunguvarchatram. This particular conductor in today's route in this bus which reaches kumAnanchavadi by 9:05 always refuses to pick up sunguvarchatram passengers. Sunguvarchatram is a place in SIPCOT sriperumbudur belt with 4 nationalized banks post office registrar office and other government offices . Moreover it is a place where people from in and around 26 villages take bus to various places . We condemn the action of the conductor. Severe action may please be taken on him and communicated . Thanks

Date: 04-May-15, Time: 7:20 am, Place Tricy chennai bypass opposit of SRM universiy Potheri. Chennai. Today morning i driven my car on Tricy- Chennai bypass towards chengalpet. There was a road traffic and all vehicles stopped. My car also stopped in-front of the TNSTC deluxe bus TN 68 N 0659. Suddenly i felt shake with terrible sound.I tried to move my car but i not able to move.TNSTC bus front bumper compressed on my car rear wheel. Driver hit my stopped car. I call driver to see the accident, But the irresponsible driver not even listen my words. I refused to get down.I captured that incident in my mobile. The irresponsible driver refused to show his face. Such kind of irresponsible driver should be punished and he he should realised on his fault. I hope it will be happened with honest way. Regards V.Subramanian Contact Number : [protected]

I'm entirely dissatisfied with the behaviour of the bus conductor in my travel today between RAMNAD to BANGALORE..! I booked 4 tickets online, and made payment online.. One of the 4 members is a 12year old child, the conductor asked more money for the kid, because it's mentioned child in the ticket..! As you would be aware of your system, in online booking, it automatically takes the age and calculates the charges accordingly.. When we conveyed the same, the driver started behaving inappropriate, , by shouting and using indecent words..! Soo embarrassing..! Hence we ended up paying again for half ticket..! Very disappointing, it seems private buses at least behave much better, though the cost is little higher..!

Bus no. TN 45 N 3008 Hi Sir/Mam, Today (04.05.2015) i was riding bike with mu mother from dindugal highway this bus is also same dirction...it has more space on the road ... when we reach Ramji nager the bus driver was uncontrol driving so at that place many two wheeler rider schold driver. My bike gone from the road and down from bike.. again i over take bus and asked the bus driver he laughing... just he didnot asked sorry.. no guranttee to the travel bus byt bike on the road.dueto wrost driver ...i hope you to warning or any action to that person